Locks and Security 110
Keys 110
Locks 115
Anti-theft system 127
Seating and Safety Restraints 133
Seating 133
Safety restraints 141
Airbags 156
Child restraints 171
Tires, Wheels and Loading 189
Tire information 189
Tire inflation 191
Tire Pressure Monitoring System (TPMS) 204
Vehicle loading 209
Trailer towing 215
Recreational towing 215
Driving 217
Starting 217
Brakes 221
AdvanceTrac224
Transmission operation 231
Reverse sensing system 232
Rear-view camera system 234
Roadside Emergencies 244
Getting roadside assistance 244
Hazard flasher control 245
Fuel pump shut-off 245
Fuses and relays 246
Changing tires 254
Wheel lug nut torque 260
Jump starting 261
Wrecker towing 264
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Transmission Operation:Due to the technologically advanced,
electronically-controlled Continuously Variable Transaxle (eCVT) you will
not feel shift changes like those of a non-hybrid vehicle. Your hybrid’s
transmission is designed to do its work seamlessly.
Since engine speed is controlled by the transmission, it may seem
elevated at times. This is normal hybrid operation and helps
deliver fuel efficiency and performance.
Neutral:It is not recommended to idle the vehicle in N (Neutral) for
extended periods of time because this will discharge your high voltage
battery and decrease fuel economy. Because of the unique nature of the
hybrid vehicle, the engine will not start in the N (Neutral) position. Also,
the engine cannot provide power to the hybrid system in N (Neutral).
Low Gear:L (Low gear) is designed to mimic the enhanced engine
braking available in non-hybrid vehicles. L (Low gear) will produce high
engine speeds to provide necessary engine braking. This is normal and
will not damage your vehicle. In L (Low gear) the gas engine will remain
on more often than in D (Drive gear).
Reverse:R (Reverse gear) vehicle speed is limited to 22 mph
(35 km/h).
Unique Hybrid operating characteristics
Your Hybrid, with its new technology, behaves differently compared to a
non-hybrid. Here is a description of the major differences:
Battery:Your Hybrid is equipped with a high voltage battery. A cool
battery ensures battery life and provides the best possible performance.
Your hybrid high voltage battery may periodically re-condition itself to
ensure maximum efficiency. You may notice slight changes in drivability
during this process, but it’s an important part of your hybrid’s high
voltage battery optimization features.
The high voltage battery is cooled by cabin air drawn from vent holes in
the front of the rear seat cushions. Avoid placing objects at the vent
holes which block air flow to the high voltage battery.
The high voltage battery is located between the rear passenger seat and
the trunk. Due to this location, the rear seat for the hybrid vehicle does
not have the ability to be lowered to allow pass-through between the
trunk and the rear of the passenger compartment. Do not attempt to
lower the rear seat.
If the vehicle is left inoperative for over 31 days, it may be necessary to
jumpstart the vehicle. For more information, refer toJump starting
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Safety belt:The warning light
illuminates momentarily when the
ignition is turned to the on position.
Illuminates to remind you to fasten
your safety belt. A Belt-Minder
chime will also sound to remind you to fasten your safety belt. Refer to
theSeating and Safety Restraintschapter to activate/deactivate the
Belt-Minderchime feature.
Stop safely hazard warning
(RTT):Indicates Hybrid component
fault/failure that will cause the
vehicle to shutdown, fail to start or
enter into a limited operating mode. A message may also display in the
message center.
Note: If the vehicle is still running, the vehicle may soon
shutdown without further warning and should be stopped safely.
If this lamp is lit, stop the vehicle, shift to P (Park), turn the key to the
off position, and attempt to restart the vehicle. If the fault remains, the
vehicle may require refueling, jump starting or service. For information
regarding the low-voltage (12–volt) battery only, please refer toJump
starting (low voltage [underhood] battery only)in theRoadside
Emergencieschapter.
Ready to drive:Illuminates once
the vehicle has successfully started
and will remain lit throughout the
drive. Indicates the vehicle is ready
to drive even when you don’t hear
the gasoline engine running.
Ready to drive (RTT):Illuminates
briefly once the vehicle has
successfully started. Indicates that
the vehicle is ready to drive even
when you don’t hear the gasoline
engine running.
Charging system (RTT):
Illuminates when the low-voltage
(12-volt) battery is not charging
properly. The message center
displays CHECK CHARGING SYSTEM. If it stays on while the vehicle is
running (Ready to drive indicator is illuminated), there may be a
Instrument Cluster
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Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the vehicle
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key.
After releasing the key from the 4
(start) position, a vehicle symbol
(called the Ready Indicator Light)
will illuminate in the instrument
cluster to indicate the vehicle is
ready to drive. The engine may not start because this hybrid vehicle is
equipped with Silent Key Start (SKS). This fuel saving feature allows
your vehicle to be “ready to drive” without requiring the gas engine to be
running. This light will remain on while the vehicle is on, whether the
engine is running or not, to indicate the vehicle is capable of movement
(using its electric motor, engine, or both). The vehicle’s computer will
determine if an engine start is required at key-on. The engine will start if
it is necessary for cabin heating or windshield defrost. The engine will
also be started when outside temperatures are low.
Note:The vehicle may be turned off at any time by turning the key to
the off position.
3. Once the “Ready Indicator Light” is on, release the parking brake,
apply the brake, shift into gear and drive.
Note:After the engine has started the first time, it may stop running to
conserve fuel after it is warmed-up and the battery is sufficiently
charged.
Note:If the vehicle does not start, put the gearshift lever into P (Park),
turn the ignition off, wait 10 seconds, then attempt to start the vehicle
again. If the vehicle still does not start, it may require refueling, jump
starting, or service. For information on jump starting the vehicle, refer to
Jump startingin theRoadside Emergencieschapter.
Driving
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ROADSIDE ASSISTANCE
Vehicles sold in the U.S. : Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford and Lincoln eligible vehicles towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Vehicles sold in the U.S. : Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
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the Easy Fuel™ “no cap” fuel system as it can be damaged. You must
use the included funnel in such circumstances.
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, all of which could result in
serious personal injury.
JUMP STARTING (LOW VOLTAGE [UNDERHOOD] BATTERY ONLY)
WARNING:The gases around the battery can explode if
exposed to flames, sparks, or lit cigarettes. An explosion could
result in injury or vehicle damage.
WARNING:Batteries contain sulfuric acid which can burn skin,
eyes and clothing, if contacted.
Do not attempt to push-start your automatic transmission
vehicle. Automatic transmissions do not have push-start
capability. Attempting to push-start a vehicle with an automatic
transmission may cause transmission damage.
Preparing your vehicle
If your low voltage (underhood) battery becomes disconnected or
disabled for any reason, the vehicle controller must relearn the engine’s
operating characteristics in order to operate it at maximum efficiency.
This relearning process occurs the first time the vehicle is driven after
reconnecting the low voltage battery. If the learning procedure does not
have time to complete during the drive, the engine will continue to
operate for 3-5 seconds after you turn the ignition off to complete the
relearning process. This is a normal condition and will not re-occur until
the low voltage battery is disconnected again. Refer toLow voltage
(underhood) batteryin theMaintenance and Specificationchapter
for more information.
1.Use only a 12–volt supply to start your vehicle.
2. Do not disconnect the battery of the disabled vehicle as this could
damage the vehicle’s electrical system.
3. Park the booster vehicle close to the hood of the disabled vehicle
making sure the two vehiclesdo nottouch. Set the parking brake on
both vehicles and stay clear of the engine cooling fan and other moving
parts.
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4. Check all battery terminals and remove any excessive corrosion before
you attach the battery cables. Ensure that vent caps are tight and level.
5. Turn the heater fan on in both vehicles to protect from any electrical
surges. Turn all other accessories off.
Connecting the jumper cables
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Connect the positive (+) jumper
cable to the positive (+) terminal of
the discharged battery.
2. Connect the other end of the
positive (+) cable to the positive
(+) terminal of the assisting battery.
3. Connect the negative (-) cable to
the negative (-) terminal of the
assisting battery.
4. Make the final connection of the
negative (-) cable to an exposed
metal part of the stalled vehicle’s
engine, away from the battery and
the carburetor/fuel injection system.
Note:Do not attach the negative (-) cable to fuel lines, engine rocker
covers, the intake manifold or electrical components as grounding points.
WARNING:Do not connect the end of the second cable to the
negative (-) terminal of the battery to be jumped. A spark may
cause an explosion of the gases that surround the battery.
Ensure that the cables are clear of fan blades, belts, moving parts of both
engines, or any fuel delivery system parts.
Jump starting
1. Start the engine of the booster vehicle and run the engine at
moderately increased speed.
+–
+–
2
3
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2. Start the engine of the disabled vehicle.
3. Once the disabled vehicle has been started, run both engines for an
additional three minutes before disconnecting the jumper cables.
Removing the jumper cables
Remove the jumper cables in the reverse order that they were
connected.
Note:In the illustration, the vehicle on the bottom is used to designate
the assisting (boosting) battery.
1. Remove the jumper cable from
the ground metal surface.
2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle’s battery.
3. Remove the jumper cable from
the positive (+) terminal of the
booster vehicle’s battery.
4. Remove the jumper cable from
the positive (+) terminal of the
disabled vehicle’s battery.
After the disabled vehicle has been started and the jumper cables
removed, allow it to idle for several minutes so the engine computer can
relearn its idle conditions.
+–
+–
DA
B
C
4D1
2
3
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