driving surfaces are relatively level, obstruction-free and otherwise
similar to normal on-road driving conditions. Operating your vehicle
under other than those conditions could subject the vehicle to excessive
stress which might result in damage which is not covered under your
warranty.
For AWD vehicles, a spare tire of a different size other than the tire
provided should never be used. A dissimilar spare tire size (other than
the spare tire provided) or major dissimilar tire sized between the front
and rear axles could cause the AWD system to stop functioning and
default to front-wheel drive.
WARNING:Do not become overconfident in the ability of AWD
vehicles. Although a AWD vehicle may accelerate better than
two-wheel drive vehicle in low traction situations, it won’t stop any
faster than two-wheel drive vehicles. Always drive at a safe speed.
How your vehicle differs from other vehicles
Crossover vehicles can differ from
some other vehicles in a few
noticeable ways. Your vehicle may
be:
•Higher – to allow higher load
carrying capacity.
•Shorter – to give it the capability
to approach inclines. All other
things held equal, a shorter
wheelbase may make your vehicle
quicker to respond to steering
inputs than a vehicle with a
longer wheelbase.
•Narrower — to provide greater
maneuverability in tight spaces.
As a result of the above dimensional differences, crossover vehicles often
will have a higher center of gravity and a greater difference in center of
gravity between the loaded and unloaded condition.
These differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Tires, Wheels and Loading
215
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
U.S. DOT Tire Identification Number (TIN)
Both U.S. and Canada Federal regulations require tire manufacturers to
place standardized information on the sidewall of all tires. This
information identifies and describes the fundamental characteristics of
the tire and also provides a U.S. DOT Tire Identification Number for
safety standard certification and in case of a recall.
This begins with the letters “DOT” and indicates that the tire meets all
federal standards. The next two numbers or letters are the plant code
designating where it was manufactured, the next two are the tire size
code and the last four numbers represent the week and year the tire was
built. For example, the numbers 317 mean the 31st week of 1997. After
2000 the numbers go to four digits. For example, 2501 means the 25th
week of 2001. The numbers in between are identification codes used for
traceability. This information is used to contact customers if a tire defect
requires a recall.
Tire replacement requirements
Your vehicle is equipped with tires designed to provide a safe ride and
handling capability.
WARNING:Only use replacement tires and wheels that are the
same size, load index, speed rating and type (such as P-metric
versus LT-metric or all-season versus all-terrain) as those originally
provided by Ford. The recommended tire and wheel size may be found
on either the Safety Compliance Certification Label or the Tire Label
which is located on the B-Pillar or edge of the driver’s door. If this
information is not found on these labels then you should contact your
authorized dealer as soon as possible. Use of any tire or wheel not
recommended by Ford can affect the safety and performance of your
vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally the use
of non-recommended tires and wheels could cause steering,
suspension, axle or transfer case/power transfer unit failure. If you
have questions regarding tire replacement, contact your authorized
dealer as soon as possible.
Tires, Wheels and Loading
222
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
SNOW TIRES AND CABLES/CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and
performance of your vehicle, which could result in an increased risk of
loss of vehicle control, vehicle rollover, personal injury and death.
Additionally, the use of non-recommended tires and wheels could
cause steering, suspension, axle or transfer case/power transfer unit
failure.
The tires on your vehicle have all-weather treads to provide traction in
rain and snow. However, in some climates, you may need to use snow
tires and cables . If you need to use cables, it is recommended that steel
wheels (of the same size and specifications) be used, as cables may chip
aluminum wheels.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
Follow these guidelines when using snow tires and chains:
•If possible, avoid fully loading your vehicle.
•Use only SAE Class S cables or equivalent on the front axle for
P235/60R17, P235/60R18, and P235/55R19 equipped vehicles. SAE
Class S chains or other conventional link chains may cause damage to
the vehicles wheel house and/or body. Use of optional spike type
traction devices or equivalent is also acceptable.
•Do not install tire chains, cables, or optional traction devices on the
rear tires. This could cause damage to the vehicle’s wheel house or
body.
•Do not use tire chains, cables, or optional traction devices with
255/45R20 tires.
•Install cable chains securely, verifying that the cables do not touch any
wiring, brake lines or fuel lines.
•Do not exceed 30 mph (48 km/h) with tire cables on your vehicle.
•Drive cautiously. If you hear the cables rub or bang against your
vehicle, stop and retighten the cables. If this does not work, remove
the cables to prevent damage to your vehicle.
•Remove the tire cables when they are no longer needed. Do not use
tire cables on dry roads.
Tires, Wheels and Loading
236
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
STARTING
Positions of the ignition
1. Off— locks the automatic
transmission gearshift lever and
allows key removal. This position
also shuts the engine and all
electrical accessories off without
locking the steering wheel. To lock
the steering wheel, remove the key
then turn the steering wheel.
2. Accessory— allows the electrical accessories such as the radio to
operate while the engine is not running. This position also unlocks the
steering wheel.
3. On— all electrical circuits operational. Warning lights illuminated. Key
position when driving.
4. Start— cranks the engine. Release the key as soon as the engine
starts.
Starting your vehicle
This system meets all Canadian interference-causing equipment standard
requirements regulating the impulse electrical field strength of radio
noise.
Don’t press the accelerator before or during starting. Only use the
accelerator when you have difficulty starting the engine. For more
information on starting the vehicle, refer toStarting the enginein this
chapter.
To avoid potential transmission damage at extremely cold temperatures
(below -20°F [-30°C]), it is recommended that the vehicle be warmed up
to normal operating temperature before driving at highway speeds above
50 mph (80 km/h). Normal operating temperature is normally reached
after 10 minutes of moderate driving or idling.
WARNING:Extended idling at high engine speeds can produce
very high temperatures in the engine and exhaust system,
creating the risk of fire or other damage.
WARNING:Do not park, idle, or drive your vehicle in dry grass
or other dry ground cover. The emission system heats up the
engine compartment and exhaust system, which can start a fire.
Driving
250
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
•Make sure the gearshift lever is in
P (Park).
3. Turn the key to 3 (on) without
turning the key to 4 (start).
Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the engine
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key as soon as the engine
begins cranking. Your vehicle has a computer assisted cranking system
Driving
252
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. Noise from the ABS pump motor and
brake pedal pulsation may be observed during ABS braking and the
brake pedal may suddenly travel a little farther as soon as ABS braking is
done and normal brake operation resumes. These are normal
characteristics of the ABS and should be no reason for concern.
Using ABS
When hard braking is required, apply continuous force on the brake
pedal. Do not pump the brake pedal since this will reduce the
effectiveness of the ABS and will increase your vehicle’s stopping
distance. The ABS will be activated immediately, allowing you to retain
steering control during hard braking and on slippery surfaces. However,
the ABS does not decrease stopping distance.
P!
BRAKE
Driving
255
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracwith RSCsystem. In addition, installing any
stereo loudspeakers may interfere with and adversely affect the
AdvanceTracwith RSCsystem. Install any aftermarket stereo
loudspeaker as far as possible from the front center console, the
tunnel, and the front seats in order to minimize the risk of interfering
with the AdvanceTracwith RSCsensors. Reducing the effectiveness
of the AdvanceTracwith RSCsystem could lead to an increased risk
of loss of vehicle control, vehicle rollover, personal injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracwith RSCsystem is an indication that
at least some of the tires have exceeded their ability to grip the road;
this could reduce the operator’s ability to control the vehicle,
potentially resulting in a loss of vehicle control, vehicle rollover,
personal injury and death. If your AdvanceTracwith RSCsystem
activates, SLOW DOWN.
WARNING:If a failure has been detected within the
AdvanceTracwith RSCsystem, the stability control light will
illuminate steadily and you may hear a chime. If equipped with a
message center, the vehicle will also indicate a failure with the brake
system. Have the system serviced by an authorized dealer immediately.
The AdvanceTracwith RSCsystem automatically enables each time
the engine is started. All features of the AdvanceTracwith RSCsystem
(TCS, ESC, and RSC) are active and monitor the vehicle from start-up.
However, the system will only intervene if the driving situation requires
it.
Driving
258
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)
During trailer sway control events, the stability control light in the
instrument cluster will flash momentarily. The cluster message center
will also displayTRAILER SWAY REDUCE SPEED. In some cases
when trailer sway is detected, the vehicle speed is too high and may be
at or above a speed at which trailer sway will grow continuously. This
may cause the system to activate multiple times, causing a gradual
reduction in speed.
Disabling trailer sway control
Trailer sway control can be disabled during any key cycle. To disable
trailer sway control, refer to theMessage centerin theInstrument
Clusterchapter. Note that regardless of chosen enable state, trailer sway
control will be re-enabled each new key cycle.
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
STEERING
3.5L EcoBoost™ engine:Your vehicle is equipped with an Electric
Power Steering (EPS) system. There is no fluid reservoir to check or fill.
If your vehicle loses electrical power while you are driving (or if the
ignition is turned off), you can steer the vehicle manually, but it takes
more effort. Extreme continuous steering may increase the effort it takes
for you to steer. This occurs to prevent internal overheating and
permanent damage to your steering system. If this should occur, you will
neither lose the ability to steer the vehicle manually nor will it cause
permanent damage. Typical steering and driving maneuvers will allow the
system to cool and steering assist will return to normal.
The EPS system has diagnostic checks that continuously monitor the
EPS system to ensure proper operation. When a system error is
detected, the following message SERVICE POWER STEERING, SERVICE
POWER STEERING NOW or POWER STEERING ASSIST FAULT may
display in the message center, refer to theMessage centerin the
Instrument Clusterchapter for more information.
Driving
263
2011 Flex(471)
Owners Guide, 1st Printing
USA(fus)