2011 FORD F150 ECU

You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other lit material away from the battery and
all fuel related parts.
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Maintenance and Specifications
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To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick. See
Identifying components in the
engine compartmentin this
chapter for location of dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level isbetween the lower and upper holes or between
the MIN and MAX marks (depending on application),the oil
level is acceptable.DO NOT ADD OIL.
•If the oil level is below the lower hole or the MIN mark, add enough
oil to raise the level within the lower and upper holes or within the
MIN-MAX range.
•Oil levels above the upper hole or the MAX mark may cause engine
damage. Some oil must be removed from the engine by an authorized
dealer.
7. Put the dipstick back in and ensure it is fully seated.
Adding engine oil
1. Check the engine oil. For instructions, refer toChecking the engine
oilin this chapter.
Maintenance and Specifications
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3. Clean the area around the air
tube to air cover connection to
prevent debris from entering the
system and then loosen the bolt on
the air tube clamp so the clamp is
no longer snug to the air tube. It is
not necessary to completely remove
the clamp.
4. Pull the air tube off from the air
cleaner housing.
5. Release the three clamps that
secure the cover to the air filter
housing. Push the air filter cover
toward the center of the vehicle and
up slightly to release it.
6. Remove the air filter element
from the air filter housing.
7. Install a new air filter element.
Maintenance and Specifications
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8. Replace the air filter housing
cover and secure the clamps. Be
careful not to crimp the filter
element edges between the air filter
housing and cover and ensure that
the tabs on the edge are properly
aligned into the slots.
9. Slip the air tube onto the air filter
housing and tighten the air-tube
clamp bolt snugly, but do not
overtighten it.
10. Reconnect the mass air flow
sensor electrical connector to the
outlet tube. Make sure the locking
tab on the connector is in the
“locked” position (connector shown
from below for clarity).
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
Maintenance and Specifications
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Lifestyle
•Ash cup / smoker’s package•Racks and carriers*
•Bedliners and bedmats•Truck bed camping tent*
•Bed side step•Sportliner cargo liner*
•Towing mirrors•Rear seat entertainment*
•Portable navigation*•Trailer brake controller
•Bed extender•Hitch ball and towbars
•Tonneau covers*
•Interior cargo organization and management
•Truck bed cargo organization and management
•Trailer hitches, wiring harnesses and accessories
Peace of mind
•Keyless entry keypad•Remote start
•Vehicle security systems•Wheel locks
•Bed step*•Windshield wiper shaker*
•Protective seat covers*•Back up alarm*
•Cable lock*•Tool/cargo boxes*
•Bed hooks*
•Locking gas plug for capless fuel system
•Vehicle tracking and recovery*
•Bumper and hitch mounted parking sensors*
•Bed mounted oversize spare tire carrier*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
Accessories
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Belt-Minder,
deactivating/activating ...........187
extension assembly ................188
for adults .................177, 179–180
for children .............................203
Occupant Classification
Sensor ......................................174
warning light and chime ........183
Safety restraints - LATCH
anchors ......................................215
Safety seats for children ..........208
Safety Compliance
Certification Label ....................416
Satellite Radio .............................49
Satellite Radio Information ........62
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............433
What Maintenance Schedule
Should You Follow? ................429
Seats ..........................................157
child safety seats ....................208
cleaning ...................................365
climate control ............71, 74, 167
easy access/easyout
feature .....................................164
heated ........................69, 165, 171
memory seat ...................147, 163
SecuriCode keyless entry
system ........................................151
SecuriLock passive anti-theft
system ................................153–154
Servicing your vehicle ..............368
Setting the clock .........................50
AM/FM stereo ...........................49
Snowplowing .................................6
SOS Post Crash Alert ...............203Spark plugs,
specifications .....................409, 415
Special notice
ambulance conversions ..............6
utility-type vehicles ....................6
Specification chart,
lubricants ...................................410
Speed control ............................108
Starting a flex fuel vehicle .......275
Starting your
vehicle ........................272–273, 275
jump starting ..........................341
Steering wheel
controls ....................................111
tilting ...................................93–94
Stereo
6-CD in dash .............................49
CD-MP3 .....................................49
SYNC..........................................65
T
Tailgate ..............................120–121
Tilt steering wheel ................93–94
Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....244
Tires ...........................228–229, 332
alignment ................................237
care ..........................................233
changing ..........................332, 336
checking the pressure ............233
inflating ...................................231
label .........................................243
replacing ..................................235
rotating ....................................237
safety practices .......................236
sidewall information ...............238
Index
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