Page 3 of 12

phone
Press this corner
to access the
phone functions.
information
Press this to access
SYNC® Services.
Settings
Press this to access
personalized system
set tings.
consistent c ontrols
To make the system easy to use, you’ll find a common layout structure throughout. A grid helps define
a consistent, precise location and size of features.
Home
Press this to return
to the home screen.
c ontentprimary
controlssecondary
c ontrols
content
c ontrols
climate
Press this corner to access all
available climate functions,
including one-touch access
to heated steering wheel
and heated or cooled seats
(if equipped).
entertainment
Press this corner to
access all available
music/media sources.
Fo Ur-c orner t oUch s creen
Any of the four main categories can be made active by touching the function’s respective status bar.
High-priority features appear much
larger than low-priority ones.
Toggle buttons have a consistent
look with On/Off behavior. Some buttons have multiple light
bars to highlight that additional
features are available.
Arrows indicate additional
content to page up or down.
Page 10 of 12

General tips
tips For UsinG v oice
Speak commands in a smooth,
confident and normal pace,
directing your voice at the
SYNC microphone located in
the headliner. Avoid “ahhs”
or “umms” when speaking
a command.
Say, “What can I say?” if you need
an audible list of voice commands
for the current mode (e.g., Phone,
Radio, USB).
Ensure the vehicle interior
is quiet (windows closed,
passengers aren’t talking).
U sinG the to Uch screen
Be sure to use these tips when operating the system:
• Ensure that your hands are clean, dry and free
of moisture
• Press and release on the features you want
• Notice how the system responds before continuing
• Avoid any continuously rapid pressing of the same button
• Clean the display with a clean, soft cloth such as
one used for cleaning glasses. Your vehicle is equipped
with one. If dirt or fingerprints are still visible, apply
a small amount of alcohol to the cloth. Do not pour/
spray alcohol onto the display. Do not use detergent
or any type of solvent to clean the display
Touch Settings to configure certain vehicle settings
(if equipped), such as:
• Ambient Lighting color and intensity
• Door Keypad Code
• Rear View Camera delay and guidelines
• Enable Valet Mode
• Vehicle Health Report automatic reminders and mileage intervals
Be patient. In-vehicle touch-screen technology is new and evolving. Inspired in part by the
devices you’re already familiar with using – like smartphones – the touch screen in your vehicle
is built to a durable, automotive standard and designed to perform in extreme temperatures.
settinG the clock
The clock is large and prominent at the top center
of the touch screen. Changing the time is simple:
• Touch Settings > Clock
• Touch the + or – triangles to adjust
• Touch AM or PM
Say all the words of a command
in the correct order (e.g., “Call
John Doe”; “Find an address”). Upon pressing
on the
steering wheel, make sure
to wait for the SYNC
® “tone”
before speaking a command.
Page 12 of 12

Fordowner.com
Log on to FordOwner.com to
access online versions of your
glove compartment materials.
After you’ve been up and running with SYNC®, you may wish to explore
a little more about the system. To help you, several resources are available.
cU stomer a ssistance
To speak to someone directly, Monday through Friday,
from 8:00 a.m. to 5:00 p.m. (local time):
• 800-392-FORD (3673)
• 800-232-5952 (TDD for the hearing impaired)
• Once connected, follow the voice prompts for SYNC
by selecting #1, then #3, then #1
syncmyride.com
Log on to SyncMyRide.com to set
up a SYNC Owner Account and set
preferences for Vehicle Health Report
and SYNC Services. Explore the
interactive owner support available:
• Text and video-based info from
feature overview to troubleshooting
• Index-card-style presentation
of info, similar to a baseball card
or food label
• Sharing info via email, mobile,
print or Facebook
reso Urces
Driving while distracted can result in loss of vehicle control. Only use mobile phones/MyFord Touch®/MyLincoln TouchTM/other devices,
even with voice commands, when it is safe to do so. Specifications and descriptions contained within are based upon the most current
information available at time of release. All names are trademarks and/or registered trademarks of their respective owners.
© February 2012, Ford Motor Company FDUSB