GettinG Familiar
master the Basics
Traditional knobs and buttons have been replaced by controls and screens familiar to anyone with experience using
remote controls, gaming systems or mobile phones.
To optimize your experience using SYNC® with MyFord Touch®, here are two essential devices
to have with you:
Bluetooth is the wireless technology that is used to connect your vehicle with your phone
or other compatible devices. For details on compatible devices, visit SyncMyRide.com
for a complete list that is frequently updated with the latest technology on the market.
Bluetooth-enabled
Phone Digital Media
Player
mUltiFUnction
display
Similar to a message center
but with better graphics and
customization options.
inF otainment
display
The color and features of the
Infotainment Display match
the Four-corner Touch Screen
and allow you to show different
or similar features.
t o Uch s creen
The touch screen uses smart corners to
organize functions into four categories:
• Phone • Information
• Entertainment • Climate
Touch the five-way controls on the steering wheel
to access the available menus and sub-menus of
the Multifunction Display and Infotainment Display.
phone
Press this corner
to access the
phone functions.
information
Press this to access
SYNC® Services.
Settings
Press this to access
personalized system
set tings.
consistent c ontrols
To make the system easy to use, you’ll find a common layout structure throughout. A grid helps define
a consistent, precise location and size of features.
Home
Press this to return
to the home screen.
c ontentprimary
controlssecondary
c ontrols
content
c ontrols
climate
Press this corner to access all
available climate functions,
including one-touch access
to heated steering wheel
and heated or cooled seats
(if equipped).
entertainment
Press this corner to
access all available
music/media sources.
Fo Ur-c orner t oUch s creen
Any of the four main categories can be made active by touching the function’s respective status bar.
High-priority features appear much
larger than low-priority ones.
Toggle buttons have a consistent
look with On/Off behavior. Some buttons have multiple light
bars to highlight that additional
features are available.
Arrows indicate additional
content to page up or down.
GettinG started
Begin with the most important things to do to optimize your experience.
set Up yoUr owner
a cco Unt
• Go to SyncMyRide.com
• Select “Register”
• Follow the on-screen instructions
p air yo Ur phone
Pairing is what allows Bluetooth® devices to communicate
with each other securely. It can only be done when the
vehicle is not in motion.
• Touch the Phone corner
• Find SYNC appears on the screen along with a 6-digit code
• Take out your mobile phone and find Bluetooth
in the menu (look for this
symbol).
Turn Bluetooth On if it is not already
• Select SYNC
® in the list of Bluetooth devices on
your phone and enter the code shown on the touch
screen. This code connects your phone to your car.
Don’t worry, you won’t need to remember it
•
the touch screen. Name shown is your phone
• Download your phonebook by selecting Yes
• Store your number as your voicemail number by
selecting Yes
• Turn on 911 Assist
® by selecting Yes to activate the
emergency call service
set home address
You can only do this if your phone is paired and connected,
and you have already set up your Owner Account.
• Touch the Voice button on the steering wheel
• Say “Services”
• Wait for the prompt: “Services. What service do you want?”
• Say “Directions to Home”
• Wait for the prompts to say your home address
• The info is saved at SyncMyRide.com and ready for use
• You can also manually enter Saved Points online
or in the free SYNC Destinations mobile app
3
2
1
set Up in-case-oF-emer Gency
contacts
You can add contacts from your phonebook for simple
one-touch access on the touch screen after a 911 Assist® event.
You can save up to two contacts on the 911 Assist screen:
• Touch Settings > Phone > 911 Assist
• Touch Edit to add contacts from your phonebook
phone
make and receive calls
• Touch the Voice button on the steering wheel
to make a call, then say “Call
• Touch the Phone button
on the steering
wheel to receive a call
• Touch and hold the Phone button to end a call
• Browse your phonebook in the Contacts menu. Confirm your contacts have been downloaded
to SYNC. Remember to say the contact name
just as it is listed
do more
Your phone connects you with many other features:
• Connect to SYNC Services for traffic, directions,
business search and information Favorites
• Connect to Operator Assist to help locate
a listing or destination
• Call for a Vehicle Health Report
• Connect directly to a 911 Operator
• Transfer calls seamlessly from SYNC to
phone as you get out or get in your vehicle
Voice-control your phone for hands-free calling with your phone securely
put away. With SYNC®, you won’t even need to know the phone number.
Just say the name of the person you want from your contacts.
When updating firmware/software on the phone or adding many contacts to the phonebook,
it may be necessary to do a “clean” pairing with SYNC.
• Delete SYNC from the phone and the vehicle • Re-pair the phone to SYNC
General tips
tips For UsinG v oice
Speak commands in a smooth,
confident and normal pace,
directing your voice at the
SYNC microphone located in
the headliner. Avoid “ahhs”
or “umms” when speaking
a command.
Say, “What can I say?” if you need
an audible list of voice commands
for the current mode (e.g., Phone,
Radio, USB).
Ensure the vehicle interior
is quiet (windows closed,
passengers aren’t talking).
U sinG the to Uch screen
Be sure to use these tips when operating the system:
• Ensure that your hands are clean, dry and free
of moisture
• Press and release on the features you want
• Notice how the system responds before continuing
• Avoid any continuously rapid pressing of the same button
• Clean the display with a clean, soft cloth such as
one used for cleaning glasses. Your vehicle is equipped
with one. If dirt or fingerprints are still visible, apply
a small amount of alcohol to the cloth. Do not pour/
spray alcohol onto the display. Do not use detergent
or any type of solvent to clean the display
Touch Settings to configure certain vehicle settings
(if equipped), such as:
• Ambient Lighting color and intensity
• Door Keypad Code
• Rear View Camera delay and guidelines
• Enable Valet Mode
• Vehicle Health Report automatic reminders and mileage intervals
Be patient. In-vehicle touch-screen technology is new and evolving. Inspired in part by the
devices you’re already familiar with using – like smartphones – the touch screen in your vehicle
is built to a durable, automotive standard and designed to perform in extreme temperatures.
settinG the clock
The clock is large and prominent at the top center
of the touch screen. Changing the time is simple:
• Touch Settings > Clock
• Touch the + or – triangles to adjust
• Touch AM or PM
Say all the words of a command
in the correct order (e.g., “Call
John Doe”; “Find an address”). Upon pressing
on the
steering wheel, make sure
to wait for the SYNC
® “tone”
before speaking a command.
voice c ommands
toUch the v
oice BUtton on the steerinG wheel, and then say:
Virtually anything you can do by touch, you can also do by voice to keep your hands on the wheel
and eyes on the road. The system recognizes over 10,000 commands. Here are the most common:
Basic commands
• What can I say?
• List of commands
• Main menu
• Previous
• Next
• Go back
• Exit
• Help
• Vehicle health
phone
• Phone list of commands
• Dial
• Call
• Call voicemail
• Do not disturb
• Listen to text message*
entertainment
• Audio list of commands*
• Audio
• Radio:
– FM <87.7-107.9>
– FM preset <#>
• CD:
– Play track <1-512>
– Shuffle
ervices
Must say “Services” first, and then:
• What can I say?
• Traffic
• Directions
• Business search
• Operator (for directions or business search)
• Favorites
• News, sports, weather, horoscopes,
stock quotes, movies or travel
• Help
climate
• Climate control list of commands
• Climate
• Climate my temperature
• Climate temperature <60-85> degrees
* Phone-dependent feature.
• USB:
– Play song
– Play album
• SiriusXM:
–
– Preset <#>
* You can also get detailed lists of commands for
radio, USB, Bluetooth® audio, SiriusXM and SD Card.