Experience Cause Possible action
Echo, stutter, skip or
repeat in audio
Increase or decrease
in audio volumePoor time alignment
by the radio
broadcaster.None — broadcast
issue.
Sound fading,
blending in and outThe radio is shifting
between analog and
digital audio.Reception issue that
may clear up as you
continue to drive.
Audio mute delay
when selecting
HD2/HD3 multicast
preset or direct tune.The digital multicast
is not available until
the HD Radio
broadcast is decoded.
Once decoded, the
audio will be available.This is normal behavior.
Wait until the audio is
available.
Cannot access
HD2/HD3 multicast
channel when
recalling a preset or
from a direct tuneThe previously stored
multicast preset or
direct tune is not
available in your
current reception
area.None — the station is
not available in your
current location.
Text information does
not match currently
playing audioData service issue by
the radio broadcaster.Fill out the station
issue form at
www.ibiquity.com
/automotive/
report_radio
_station_experiences.
No text information
shown for currently
selected frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at
www.ibiquity.com
/automotive/
report_radio
_station_experiences.
HD2–HD7 stations not
found when Scan is
pressed.Pressing Scan will
disable HD2–HD7
channel search.None — this is normal
behavior.
Media features
21SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
HD Radio™ Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
SIRIUSSATELLITE RADIO (IF ACTIVATED)
Press the lower left corner of the touchscreen and then select the
SIRIUS tab. You can then:
•Press and hold one of the memory preset areas (on the right side of
the screen). You will hear a brief mute and the sound will return when
the station is saved.
•Press ‘Direct’ Tune and enter the desired satellite channel number via
the on screen keypad.
•Press the SIRIUS button repeatedly to change SIRIUS presets (SIRIUS
1,2or3).
•Press ALERT to save the current song, artist, or team as a favorite
and the system will alert you when it plays again on any SIRIUS
channel.
•Select ‘Browse’ to view a list of all available stations. Scroll and select
the desired station. You can also lock or skip unwanted channels or
view the song/artist on other stations.
•Press ‘Scan’ for a brief sampling of channels.
Media features
22SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
•Select the ‘Replay’ soft key to replay audio on the current channel.
You can replay approximately 45 minutes of audio as long as you have
remained tuned to the current station. If you change stations, the
previous audio will be erased. While in replay mode, you can:
•Press and release
/to advance to the previous/next
song.
•Press and hold
/to advance to reverse or fast forward
in the current track.
•Press
/to play / pause the audio.
•Press ‘Replay’ again to return to live audio if you had been using
the replay feature to replay audio.
•Press ‘Options’ to select from:
Sound settings:Select to adjust Bass, Treble, Midrange, Balance and
Fade, THX Deep note demo (if equipped), DSP (if equipped),
Occupancy mode (if equipped), Audio Visualizer (if equipped), and
Speed compensated volume settings.
Set Category for Seek/Scan:Use to select the desired category (Rock,
Country, etc) and then use Seek or Scan to initiate a search for those
channels.
Parental Lockout:Use to lock/unlock channels, change or reset your
PIN or unlock all channels. To use this feature you will need your initial
PIN which is 1234.
Artist/title Alerts:Use this to select Artists and Titles that you would
like the system to alert you to when they are playing on other channels.
Press ‘Edit Alerts’ to delete or turn off alerts. You can also set all alerts
to on or off. When an alert appears on the screen, you can choose to
‘Tune’ to the channel, to ‘Cancel’ the alert or to ‘Disable Alerts’.
If you are listening to a sporting event, you can save your favorite teams
so that the system can alert you when they are playing on a satellite
radio channel.
Electronic Serial Number (ESN):You must have your ESN when
communicating with SIRIUSabout your account.
Media features
23SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
SIRIUSvoice commands
While listening to SIRIUSsatellite radio, (if activated), press
on the
steering wheel controls. When prompted, you may say any of the
following commands:
•Sirius Off•<0–233>
•
•SAT•SAT 1
•SAT 2•SAT 3
•Preset <#>•SAT Preset <#>
•SAT 1 Preset <#>•SAT 2 Preset <#>
•SAT 3 Preset <#>•Tune*
Note:If you are not listening to SIRIUSsatellite radio, press
on the
steering wheel controls. When prompted, say, “SIRIUS” and then you can
say any of the above commands.
*Note:If you have said “Tune” you may say any of the following
commands:
•<0–233>•
•SAT•SAT 1
•SAT 2•SAT 3
•Preset <#>•SAT 1 Preset <#>
•SAT 2 Preset <#>•SAT 3 Preset <#>
**Note:If you have said, “ Sports Game”, you may say any of the
following commands:
•Tune to the
•Tune to the
game
Media features
24SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
Satellite radio (if activated)
SIRIUSsatellite radio service:
SIRIUSsatellite radio is a
subscription based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory installed SIRIUS
satellite radio system includes: hardware and a limited subscription term
which begins on the date of sale or lease of the vehicle. Refer to your
authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a complete list of SIRIUS
satellite radio channels, and other features, please visit www.sirius.com in
the United States, www.sirius-canada.ca in Canada, or call SIRIUSat
1–888–539–7474.
Satellite radio reception factors
•Antenna obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
•Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
•Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
You will hear an audio mute when there is a satellite radio signal
interference. Your display may show ACQUIRING...toindicatethe
interference.
Satellite radio electronic serial number (ESN):You will need your
ESN to activate, modify or track your satellite radio account. The ESN is
found on the System Information Screen (SR ESN:XXXXXXXXXXXX).
To access your ESN, press the bottom left corner of the
touchscreen, then SIRIUS > Options > ESN.
Note:SIRIUSreserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Media features
25SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
Troubleshooting tips
Radio Display Condition Possible action
Acquiring Radio requires more
than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault / SIRIUS
system failureInternal module or
system failure
present.If this message does
not clear within shortly,
or with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel Channel no longer
available.Tune to another
channel or choose
another preset.
Unsubscribed Channel Subscription not
available for this
channel.Contact SIRIUSat
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal Loss of signal from
the SIRIUSsatellite
or SIRIUStower to
the vehicle antenna.The signal is currently
being blocked. When
you move into an open
area, the signal should
return.
Updating Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
Call SIRIUS
1–888–539–7474Satellite service has
been deactivated by
SIRIUSSatellite
Radio.Call SIRIUSat
1–888–539–7474 to
reactivate or resolve
subscription issues.
Media features
26SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
Radio Display Condition Possible action
No Channels Available All the channels in
the selected category
are skipped or locked.Using the channel
guide, unlock or unskip
the channels.
Subscription Updated SIRIUShas updated
the channels available
for your vehicle.No action required.
CD
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
To access, press the lower left corner of the touchscreen and then select
theCDtab.
•Select on-screen options such as Repeat, Shuffle and Scan.
•Press ‘Options’ to access:
•Sound settings:Select to adjust Bass, Treble, Midrange, Balance
and Fade, THX Deep note demo (if equipped), DSP (if equipped),
Occupancy mode (if equipped), Audio Visualizer (if equipped), and
Speed compensated volume settings.
•Text Display settings:Allows you to choose how you would like
the information to display on screen.
•Compression settings:Allows you to access compression
settings.
•You can also advance and reverse the current track or current folder
(if applicable).
Media features
27SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)
•Podcast
•Folder
A/V INPUTS
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Your A/V inputs allow you to connect an auxiliary audio/video source
(game systems, personal camcorders, etc.) by connecting RCA cords
(not included) to these input jacks. The jacks are yellow, red and white
and are located behind a small access door on the instrument panel or in
your center console.
You can also use the A/V inputs as
an auxiliary input jack (AIJ) to play
music from your portable music
player over the vehicle speakers.
Simply plug in your 1/8 in. (3.5mm)
RCA adapter into the two left A/V
input jacks (red and white).
To access,
1. Press the lower left corner of the touchscreen.
2. Then, selectA/V inputs.
To use the auxiliary input jack feature:Ensure that your portable
music player is designed to be used with headphones and that it is fully
charged. You will also need an audio extension cable with stereo male
1/8 in. (3.5 mm) connectors at one end and a RCA jack at the other.
1. Begin with the vehicle parked and the radio and portable device are
turned off.
2. Attach one end of the audio extension cable to the headphone output
of your player and the other end into the adaptor in one of the two left
A/V input jacks (white or red) inside the center console.
3. Press the lower left corner on the touchscreen. Select either a tuned
station from the FM tab or the CD tab (if there is a CD already loaded
into the system.) Adjust the volume to a comfortable listening level.
Media features
35SeeEnd User License Agreementat the end of this book
2011 HMI-2 Gen 2(ln1)
Supplement, 1st Printing
USA(fus)