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•Do not use five numbers in sequential order.
•The factory set code will work even if you have set your own personal
code.
Erasing personal code
1. Enter the factory set 5–digit code.
2. Within five seconds, press the 1•2 on the keypad and release.
3. Press and hold the 1•2 for two seconds. This must be done within
five seconds of completing Step 2.
Your personal code is now erased and only the factory set 5–digit code
will work.
Anti-scan feature
If the wrong code has been entered seven times (35 consecutive button
presses), the keypad will go into an anti-scan mode. This mode disables
the keypad for one minute and the keypad lamp will flash.
The anti-scan feature will turn off after:
•one minute of keypad inactivity,
•pressing the
control on the remote entry transmitter,
•or the ignition position changes.
Unlocking and locking the doors and liftgate using keyless entry
To unlock the driver’s door,enter the factory set 5-digit code or your
personal code. Each number must be pressed within five seconds of each
other. The interior lamps will illuminate.
To unlock all doors and liftgate,press the 3•4 control within five
seconds of entering the factory set 5-digit code or your personal code.
To lock all doors and liftgate,press the 7•8 and the 9•0atthe
same time.Note:The driver’s door must be closed. Youdo notneed to
enter the keypad code first.
To open the liftgate glass,press the 5•6 after entering the factory
set 5-digit code or your personal code.
Locks and Security
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Launching or retrieving a boat
Disconnect the wiring to the trailer before backing the trailer
into the water. Reconnect the wiring to the trailer after the
trailer is removed from the water.
When backing down a ramp during boat launching or retrieval:
•Do not allow the static water level to rise above the bottom edge of
the rear bumper.
•Do not allow waves to break higher than 6 in (15 cm) above the
bottom edge of the rear bumper.
Exceeding these limits may allow water to enter vehicle components:
•Causing internal damage to the components.
•Affecting driveability, emissions and reliability.
Replace the rear axle lubricant any time the axle has been submerged in
water. Rear axle lubricant quantities are not to be checked or changed
unless a leak is suspected or repair required.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational towing. An
example of recreational towing would be towing your vehicle behind a
motorhome. These guidelines are designed to ensure that your
transmission is not damaged.
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
2WD and 4WD vehicles:Do not tow your vehicle with any wheels on
the ground, as vehicle or transmission damage may occur. It is
recommended to tow your vehicle with all four (4) wheels off the ground
such as when using a car-hauling trailer. Otherwise, no recreational
towing is permitted. See your authorized dealer if you must flat-tow a
vehicle equipped with the Control Trac4WD system.
In case of a roadside emergency with a disabled vehicle, seeWrecker
towingin theRoadside Emergencieschapter.
Tires, Wheels and Loading
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Shifting to/from 4L
1. Bring the vehicle to a speed of 3 mph (5 km/h) or less.
2. Place the gearshift in N (Neutral).
3. Move the control to the desired position.
The message center will display4X4 SHIFT IN PROGRESSduring the
shift. The message center will then display the system mode selected.
If any of the above shift conditions are not met, the shift will not occur
and the message center will display information guiding the driver
through the proper range shifting procedures listed above.
IfSHIFT DELAYED PULL FORWARDis displayed in the message
center, transfer case gear tooth blockage is present. To alleviate this
condition, place the transmission in a forward gear, move the vehicle
forward approximately 5 feet (2 meters), and shift the transmission back
to neutral to allow the transfer case to complete the range shift.
Note:Some noise may be heard as the system shifts or engages.
Driving off-road with truck and utility vehicles
Four–wheel drive vehicles are specially equipped for driving on sand,
snow, mud and rough terrain and have operating characteristics that are
somewhat different from conventional vehicles, both on and off the road.
The AdvanceTracwith Roll Stability Control™ (RSC) stability
enhancement system can be turned off manually by pressing the
AdvanceTracwith RSCbutton (refer toAdvanceTracwith Roll
Stability Control™ (RSC) Stability Enhancement Systemin this
chapter) while operating in 2H, 4A or 4H while driving in deep sand,
very deep snow or more strenuous off-road maneuvers. This will disable
the engine management feature, allowing the vehicle to maintain full
power and enhanced momentum through the obstacle.
How your vehicle differs from other vehicles
Truck and utility vehicles can differ from some other vehicles. Your
vehicle may be higher to allow it to travel over rough terrain without
getting hung up or damaging underbody components.
The differences that make your vehicle so versatile also make it handle
differently than an ordinary passenger car.
Maintain steering wheel control at all times, especially in rough terrain.
Since sudden changes in terrain can result in abrupt steering wheel
motion, make sure you grip the steering wheel from the outside. Do not
grip the spokes.
Driving
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You can get more information by calling BBB AUTO LINE at
1-800-955-5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
BBB AUTO LINE applications can also be requested by calling the Ford
Motor Company Customer Relationship Center at 1-800-392-3673.
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding on both you and Ford of Canada.
CAMVAP services are available in all Canadian territories and provinces.
For more information, without charge or obligation, call your CAMVAP
Provincial Administrator directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
Customer Assistance
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For consistent results when filling the fuel tank:
•Turn the engine/ignition switch to the off position prior to refueling,
an error in the reading will result if the engine is left running.
•Use the same filling rate setting (low — medium — high) each time
the tank is filled.
•Allow no more than two automatic click-offs when filling.
•Always use fuel with the recommended octane rating.
•Use a known quality gasoline, preferably a national brand.
•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).
2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Maintenance and Specifications
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Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
VEHICLE STORAGE
If you plan on storing your vehicle for an extended period of time
(30 days or more), refer to the following maintenance recommendations
to ensure your vehicle stays in good operating condition.
All motor vehicles and their components were engineered and tested for
reliable, regular driving. Long term storage under various conditions may
lead to component degradation or failure unless specific precautions are
taken to preserve the components.
General
•Store all vehicles in a dry, ventilated place.
•Protect from sunlight, if possible.
•If vehicles are stored outside, they require regular maintenance to
protect against rust and damage.
Body
•Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from
exterior surfaces, rear-wheel housing and underside of front fenders.
See theCleaningchapter for more information.
•Periodically wash vehicles stored in exposed locations.
•Touch-up raw or primed metal to prevent rust.
•Cover chrome and stainless steel parts with a thick coat of auto wax
to prevent discoloration. Re-wax as necessary when the vehicle is
washed. See theCleaningchapter for more information.
•Lubricate all hood, door and trunk lid hinges, and latches with a light
grade oil. See theCleaningchapter for more information.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil and solvents.
Engine
•The engine oil and filter should be changed prior to storage, as used
engine oil contain contaminates that may cause engine damage.
•Start the engine every 15 days. Run at fast idle until it reaches normal
operating temperature.
•With your foot on the brake, shift through all the gears while the
engine is running.
Maintenance and Specifications
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Item Capacity Ford part nameFord part number /
Ford specification
Fuel tank
(Expedition Max –
Canada only)33.5 gallons
(126.8L)
1Add the coolant type originally equipped in your vehicle. Check the coolant reservoir bottle
labeling for the correct fluid type to use.2Use of synthetic or synthetic blend motor oil is not mandatory. Engine oil need only meet the
requirements of Ford specification WSS-M2C930-A and the API Certification mark.3Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size and
if equipped with an in-tank cooler.4Automatic transmissions that require MERCONLV should only use MERCONLV fluid. Refer to
scheduled maintenance informationto determine the correct service interval. Use of any fluid
other than the recommended fluid may cause transmission damage.5Add 4 oz. (118 ml) of Additive Friction Modifier XL-3 or equivalent for complete refill of Ford
limited slip rear axles.6Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated
for life. These lubricants are not to be checked or changed unless a leak is suspected, service is
required or the axle has been submerged in water. The axle lubricant should be changed any time
the axle has been submerged in water.
Maintenance and Specifications
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FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
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