2011 FORD EXPEDITION wiper blades

Courtesy wipe feature:One extra wipe will occur a few seconds after
washing the front window to clear any excess washer fluid remaining on
the windshield.
Note:Do not operate the washer when the washer reservoir is empty.
This may cause the washer pump to overheat. Check the washer fluid
level frequently. Do not operate the wipers when the windshield is dry.
This may scratch the glass, damage the wiper blades and cause the wiper
motor to burn out. Before operating the wiper on a dry windshield,
always use the windshield washer. In freezing weather, be sure the wiper
blades are not frozen to the windshield before operating the wipers.
Windshield wiper rainlamp feature (if equipped with autolamp)
When the windshield wipers are turned on during daylight, and the
headlamp control is in the autolamp position, the exterior lamps will turn
on after a brief delay and will remain on until the wipers are turned off.
Rear window wiper/washer controls
For rear wiper operation, rotate the
rear window wiper and washer
control to the desired position.
Select:
2 — Normal speed operation of rear
wiper.
1 — Intermittent operation of rear
wiper.
O (off) — Rear wiper and washer off.
For rear wash cycle, rotate (and hold as desired) the rear wiper/washer
control to either
position.
From either position, the control will automatically return to the 2 or O
(off) position.
Driver Controls
83
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

WINDOWS AND WIPER BLADES
The windshield, rear and side windows and the wiper blades should be
cleaned regularly. If the wipers do not wipe properly, substances on the
vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, water repellent
coatings, tree sap, or other organic contamination; these contaminants
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as MotorcraftUltra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate (ZC-32-A) in
the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,
D, or F)] in Canada, available from your authorized dealer. This
washer fluid contains special solution in addition to alcohol which
helps to remove the hot wax deposited on the wiper blade and
windshield from automated car wash facilities. Be sure to replace
wiper blades when they appear worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
Cleaning
313
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

WINDSHIELD WASHER FLUID
Add fluid to fill the reservoir if the
level is low. In very cold weather, do
not fill the reservoir completely.
Only use a washer fluid that meets
Ford specifications. Do not use any
special washer fluid such as
windshield water repellent type fluid
or bug wash. They may cause
squeaking, chatter noise, streaking
and smearing. Refer to
Maintenance product
specifications and capacitiesin this chapter.
State or local regulations on volatile organic compounds may restrict the
use of methanol, a common windshield washer antifreeze additive.
Washer fluids containing non-methanol antifreeze agents should be used
only if they provide cold weather protection without damaging the
vehicle’s paint finish, wiper blades or washer system.
WARNING:If you operate your vehicle in temperatures below
40°F (5°C), use washer fluid with antifreeze protection. Failure
to use washer fluid with antifreeze protection in cold weather could
result in impaired windshield vision and increase the risk of injury or
accident.
Checking and adding washer fluid for the liftgate
Washer fluid for the liftgate is supplied by the same reservoir as the
windshield.
Maintenance and Specifications
321
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

CHANGING THE WIPER BLADES
Replace wiper blades at least once per year for optimum performance.
To replace the wiper blades:
1. Fold back the wiper arm and
position the wiper blade at right
angles to the wiper arm.
2. To remove, press the retaining
clip (A) to disengage the wiper
blade, then pull the blade down
toward the windshield to remove it
from the arm.
3. Install the new wiper blade on the
arm and press it into place until a click is heard.
Poor wiper quality can be improved by cleaning the wiper blades and
windshield. Refer toWindows and wiper bladesin theCleaning
chapter.
To prolong the life of the wiper blades, it is highly recommended to
scrape off the ice on the windshield before turning on the wipers. The
layer of ice has many sharp edges and can damage the micro edge of the
wiper rubber element.
Changing the rear window wiper blade
To replace the rear wiper blade:
1. Pull the wiper arm as far away from the glass as possible. Do not use
excessive force because it can break the wiper arm. Hold it there until
the next step.
2. Grasp the wiper blade and rotate
it away from the wiper arm using
moderate force until it disengages
from the wiper arm.
3. Once the wiper blade is loose,
slide it away from the wiper arm.
Maintenance and Specifications
322
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

Ford ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford ESP Service Contract. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Avoid the rising cost of properly maintaining your vehicle!
Ford ESP also offers a Premium Maintenance Plan that covers items that
routinely wear out.
The coverage is prepaid, so you never have to worry about affording
your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of items that require
periodic attention fornormal “wear”:
•Wiper blades•Brake pads and linings
•Spark plugs (except
California)•Shock absorbers
•Clutch disc•Belts and hoses
Contact your selling Ford, Lincoln, or Mercury dealership today so they
can customize a Ford Extended Service Plan that fits your driving
lifestyle and budget.
Interest free finance options available
Take advantage of our installment payment plan, just a 10% down
payment will provide you with an affordable no interest, no-fee payment
opportunity.
Ford Extended Service Plan
365
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help ensure your vehicle keeps
running great.
Be sure to ask your Ford or Lincoln Mercury dealership service advisor
or technician about the multi-point vehicle inspection. It’s a
comprehensive way to perform a thorough inspection of your vehicle. It’s
your checklist that gives you immediate feedback on the overall
condition of your vehicle. You’ll know what’s been checked, what’s okay,
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, airbag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips; inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
Multi-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
Scheduled Maintenance Guide
371
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

in rear seat ..............................188
LATCH .....................................191
recommendations ...................185
Child safety seats - booster
seats ...........................................198
Cleaning your vehicle
engine compartment ..............312
instrument panel ....................313
interior .............................314–315
plastic parts ............................312
washing ....................................310
waxing .....................................311
wheels ......................................311
wiper blades ............................313
Clock adjust
AM/FM/CD .................................41
Compass, electronic ....................23
calibration .................................23
set zone adjustment ...........23, 35
Console ........................................86
overhead ..............................85–86
Controls
power seat ...............................143
steering column ........................98
Coolant
checking and adding ..............328
refill capacities ................331, 354
specifications ..........................354
Cruise control
(see Speed control) ....................96
Customer Assistance ................275
Ford Extended Service
Plan ..................................364, 367
Getting assistance outside the
U.S. and Canada .....................306
Getting roadside assistance ...275
Getting the service you
need .........................................302Ordering additional owner’s
literature .................................308
Utilizing the
Mediation/Arbitration
Program ...................................306
D
Daytime running lamps
(see Lamps) ................................72
Dipstick
automatic transmission
fluid ..........................................348
engine oil .................................323
Driving under special
conditions ..................259, 269, 272
sand .........................................270
snow and ice ...........................273
through water .................271, 274
E
Electronic message center ...20, 29
Emergencies, roadside
jump-starting ..........................296
running out of fuel .........296, 340
Emission control system ..........344
Engine ................................358–359
cleaning ...................................312
coolant .....................................328
fail-safe cooling .......................332
idle speed control ...................326
lubrication specifications .......354
refill capacities ........................354
service points ..........................320
starting after a collision .........277
Engine block heater .................241
Engine oil ..................................323
checking and adding ..............323
dipstick ....................................323
Index
390
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)

V
Vehicle Identification Number
(VIN) ..........................................360
Vehicle loading ..........................223
Ventilating your vehicle ...........241
W
Warning lights (see Lights) .......12
Washer fluid ..............................321Water, Driving through .............274
Windows
power .........................................89
rear wiper/washer .....................84
Windshield washer fluid and
wipers ..........................................82
checking and adding fluid .....321
liftgate reservoir .....................321
replacing wiper blades ...........322
Wrecker towing .........................300
Index
395
2011 Expedition(exd)
Owners Guide, 1st Printing
USA(fus)