2011 FORD ESCAPE HYBRID instrument cluster

vehicle’s glass or the wiper blades may be the cause. These may include
hot wax treatments used by commercial car washes, water repellent
coatings, tree sap, or other organic contamination; these contaminants
may cause squeaking or chatter noise from the blades, and streaking and
smearing of the windshield. To clean these items, follow these tips:
•The windshield, rear windows and side windows may be cleaned with
a non-abrasive cleaner such as MotorcraftUltra-Clear Spray Glass
Cleaner (ZC-23), available from your authorized dealer.
•The wiper blades can be cleaned with isopropyl (rubbing) alcohol or
MotorcraftPremium Windshield Washer Concentrate (ZC-32-A) in
the U.S., or Premium Quality Windshield Washer Fluid [CXC-37-(A, B,
D, or F)] in Canada, available from your authorized dealer. This
washer fluid contains special solution in addition to alcohol which
helps to remove the hot wax deposited on the wiper blade and
windshield from automated car wash facilities. Be sure to replace
wiper blades when they appear worn or do not function properly.
•Do not use abrasives, as they may cause scratches.
•Do not use fuel, kerosene, or paint thinner to clean any parts.
If you cannot remove those streaks after cleaning with the glass cleaner
or if the wipers chatter and move in a jerky motion, clean the outer
surface of the windshield and the wiper blades using a sponge or soft
cloth with a neutral detergent or mild-abrasive cleaning solution. After
cleaning, rinse the windshield and wiper blades with clean water. The
windshield is clean if beads do not form when you rinse the windshield
with water.
Do not use sharp objects, such as a razor blade, to clean the
inside of the rear window or to remove decals, as it may cause
damage to the rear window defroster’s heated grid lines.
INSTRUMENT PANEL/INTERIOR TRIM AND CLUSTER LENS
Clean the instrument panel, interior trim areas and cluster lens with a
clean, damp, white cotton cloth, then use a clean and dry white cotton
cloth to dry these areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
Cleaning
286
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
•Do not allow air fresheners and hand sanitizers to spill on interior
surfaces. If a spill occurs,wipe off immediately.Damage may not be
covered by your warranty.
WARNING:Do not use chemical solvents or strong detergents
when cleaning the steering wheel or instrument panel to avoid
contamination of the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Wipe the surface with a damp, clean, white cotton cloth. For more
thorough cleaning, use a mild soap and water solution. If the spot cannot
be completely cleaned by this method, the area may be cleaned using a
commercially available cleaning product designed for automotive
interiors.
3. If necessary, apply more soap and water solution or cleaning product
to a clean, white, cotton cloth and press the cloth onto the soiled
area–allow this to set at room temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with MotorcraftProfessional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with MotorcraftSpot and Stain Remover (ZC-14). In Canada, use
MotorcraftMulti-Purpose Cleaner (CXC-101).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
•Do not use household cleaning products or glass cleaners, which can
stain and discolor the fabric and affect the flame retardant abilities of
the seat materials.
Cleaning
287
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

performance and emission control system protection for your vehicle.
Gasolines that meet the World-Wide Fuel Charter should be used when
available. Ask your fuel supplier about gasolines that meet the
World-Wide Fuel Charter.
Cleaner air
Ford endorses the use of reformulated “cleaner-burning” gasolines to
improve air quality, per the recommendations in theChoosing the right
fuelsection.
Running out of fuel
Avoid running out of fuel because this situation may have an adverse
effect on powertrain components.
If you have run out of fuel:
•You may need to cycle the ignition from off to on several times after
refueling to allow the fuel system to pump the fuel from the tank to
the engine. On restarting, cranking time will take a few seconds longer
than normal.
•Normally, adding 1 gallon (3.8L) of fuel is enough to restart the
engine. If the vehicle is out of fuel and on a steep grade, more than
1 gallon (3.8L) may be required.
•The service engine soon
indicator may come on. For more
information on the service engine soon indicator, refer toWarning
lights and chimesin theInstrument Clusterchapter.
Refilling with a portable fuel container
With the Easy Fuel™ “no cap” fuel system, use the following directions
when filling from a portable fuel container:
WARNING:Do not insert the nozzle of portable fuel containers
or aftermarket funnels into the Easy Fuel™ system. This could
damage the fuel system and its seal, and may cause fuel to run onto
the ground instead of filling the tank, which could result in serious
personal injury.
WARNING:Do not try to pry open or push open the Easy
Fuel™ system with foreign objects. This could damage the fuel
system and its seal and cause injury to you or others.
When filling the vehicle’s fuel tank from a portable fuel container, use the
funnel included with the vehicle.
Maintenance and Specifications
313
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Genuine Ford and Motorcraftreplacement parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Parts installed at
your Ford or Lincoln Mercury dealership carry a nationwide, 12 months,
12,000 mile (20,000 km) parts and labor limited warranty. Your dealer
can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum oil change interval
❑As indicated by the instrument cluster message center (can be up to one year or 10,000 miles [16,000 km])
Engine and motor/electronics coolant change interval
❑6 years or 100,000 miles (160,000 km) - change engine and motor/electronics coolant (whichever comes first)❑After initial change - change engine and motor/electronics coolant every 3 years or 50,000 miles (80,000 km)
Scheduled Maintenance Guide
340
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

NORMAL SCHEDULED MAINTENANCE AND LOG
The following section contains the “Normal Schedule”. This schedule is
presented at specific mileage (kilometer) intervals with exceptions
noted. Reset your oil life monitoring system after each engine oil and
filter change; refer to theInstrument Clusterchapter.
Scheduled Maintenance Guide
344
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

Miles (x 1,000) 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
Kilometers (x 1,000) 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Months 12 24 36 48 60 72 84 96 108 120 132 144 156 168 180
Change engine oil and filter• ••••••••••••••
Rotate tires, inspect tire wear and measure
tread depth• ••••••••••••••
Inspect wheels and related components for
abnormal noise, wear, looseness or drag• ••••••••••••••
Inspect front axle and U-joints; lubricate if
equipped with grease fittings (4WD vehicles)• ••••••••••••••
Perform multi-point inspection (recommended)• ••••••••••••••
Inspect automatic transmission fluid level (if
equipped with dipstick); consult dealer for
requirements• ••••••••••••••
Inspect brake pads, shoes, rotors, drums, brake
linings, hoses and parking brake• ••••••••••••••
Inspect engine cooling system and
motor/electronics cooling system for strength,
and hoses• ••••••••••••••
Inspect exhaust system and heat shields• ••••••••••••••
Inspect half-shaft boots (if equipped)• ••••••••••••••
Inspect steering linkage, ball joints, suspension,
tie-rod ends, driveshaft and U-joints; lubricate
if equipped with grease fittings• ••••••••••••••
Inspect cabin air filter (if equipped)• •••••••
Reset your oil life monitoring system after each engine oil and filter change; refer to theInstrument Clusterchapter
Scheduled Maintenance Guide
345
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

Operating in dusty conditions such as unpaved or dusty roads
Inspect frequently, service as
required– Replace cabin air filter (if equipped).
– Replace engine air filter.
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)– Change engine oil and replace oil filter.
Every 5,000 miles (8,000 km)– Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
– Rotate tires, inspect tires for wear and measure tread
depth.
Reset your oil life monitor after each engine oil and filter change; refer
to theInstrument Clusterchapter.
Off-road operation
Inspect frequently, service as
required– Replace cabin air filter (if equipped).
– Replace engine air filter.
Every 5,000 miles, 6 months or
200 hours of engine operation
(whichever comes first)– Change engine oil and replace oil filter.
– Inspect wheels and related components for abnormal
noise, wear, looseness or drag.
– Rotate tires, inspect tires for wear and measure tread
depth.
Reset your oil life monitor after each engine oil and filter change; refer
to theInstrument Clusterchapter.
Exclusive use of E85 (Flex Fuel Vehicles only)
Every oil change interval– If ran exclusively on E85, fill the fuel tank full with
regular unleaded fuel.
Scheduled Maintenance Guide
351
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

filter, specifications ........299, 324
recommendations ...................299
refill capacities ........................325
specifications ..........................325
Event data recording ..................13
Exhaust fumes ..........................214
F
Fleet MyKey programming ........96
Floor mats ...................................90
Fluid capacities .........................325
Fog lamps ....................................58
Four-Wheel Drive vehicles
driving off road .......................239
preparing to drive your
vehicle .....................................225
Fuel ............................................308
calculating fuel
economy ............................27, 314
cap ...........................................310
capacity ...................................325
choosing the right fuel ...........312
detergent in fuel .....................313
filler funnel .............................313
filling your vehicle with
fuel ...........................308, 310, 315
filter, specifications ........308, 324
fuel pump/high voltage
shut-off switches ....................248
improving fuel economy ........314
octane rating ...................312, 328
quality ......................................312
running out of fuel .........269, 313
safety information relating to
automotive fuels .....................308
Fuses ..................................250–251G
Garage door opener ....................84
Gas cap (see Fuel cap) ............310
Gas mileage
(see Fuel economy) .................314
Gauges .........................................23
H
Hazard flashers .........................248
Headlamps ...................................57
aiming ........................................60
bulb specifications ....................64
daytime running lights .............59
flash to pass ..............................59
high beam .................................58
replacing bulbs .........................65
turning on and off ....................57
Heating
heating and air conditioning
system .......................................52
Hood ..........................................293
I
Ignition ...............................211, 328
Illuminated visor mirror .............71
Infant seats
(see Safety seats) .....................162
Inspection/maintenance (I/M)
testing ........................................319
Instrument panel
cleaning ...................................286
cluster ........................................18
lighting up panel and
interior .......................................59
Index
359
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)