2011 FORD ESCAPE HYBRID fuel pump

Seating and Safety Restraints 115
Seating 115
Safety restraints 127
Airbags 142
Child restraints 157
Tires, Wheels and Loading 175
Tire information 177
Tire inflation 179
Tire Pressure Monitoring System (TPMS) 193
Vehicle loading 198
Trailer towing 205
Recreational towing 210
Driving 211
Starting 211
Brakes 216
AdvanceTrac219
Transmission operation 227
Reverse sensing system 229
Rear-view camera system 231
Roadside Emergencies 246
Getting roadside assistance 246
Hazard flasher control 248
Fuel pump/High voltage shut-off switches 248
Fuses and relays 250
Changing tires 257
Wheel lug nut torque 268
Jump starting 269
Wrecker towing 273
Customer Assistance 275
Reporting safety defects (U.S. only) 282
Reporting safety defects (Canada only) 282
Cleaning 283
Table of Contents
2
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

CONGRATULATIONS
Congratulations on acquiring your new Ford Hybrid. Please take the time
to get well acquainted with your vehicle by reading this handbook. The
more you know and understand about your vehicle, the greater the
safety and pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
•In the United States: www.ford.com
•In Canada: www.ford.ca
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
WARNING: Fuel pump and high voltage battery shut-off
switches:In the event of an accident the fuel pump shut-off
switch may automatically cut off the fuel supply to the engine and the
high voltage shut-off switch cuts off power from the high voltage
battery. These switches can also be activated through sudden vibration
(e.g. collision when parking). For information on resetting the fuel
pump shut-off switch and the high voltage battery shutoff switch, refer
to theFuel pump/high voltage shut-off switchesin theRoadside
Emergencieschapter.
Introduction
4
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNCor its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNCsupplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNCsupplement
for more information.
Introduction
14
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
See Owner’s Guide
Fasten Safety BeltAirbag - Front
Airbag - SideChild Seat Lower
Anchor
Child Seat Tether
AnchorBrake System
Anti-Lock Brake SystemParking Brake System
Brake Fluid -
Non-Petroleum BasedParking Aid System
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/DemistRear Window
Defrost/Demist
Introduction
16
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

AVG MPG (L/100km)
Average fuel economy displays your average fuel economy in miles/gallon
or liters/100 km.
If you calculate your average fuel economy by dividing distance traveled
by gallons of fuel used (liters of fuel used by 100 kilometers traveled),
your figure may be different than displayed for the following reasons:
•Your vehicle was not perfectly level during fill-up
•Differences in the automatic shut-off points on the fuel pumps at
service stations
•Variations in top-off procedure from one fill-up to another
•Rounding of the displayed values to the nearest 0.1 gallon (liter)
1. Drive the vehicle at least 5 miles (8 km) with the speed control
system engaged to display a stabilized average.
2. Record the highway fuel economy for future reference.
It is important to press the RESET button (press and hold RESET for
two seconds in order to reset the function) after setting the speed
control to get accurate highway fuel economy readings.
For more information refer toEssentials of good fuel economyin the
Maintenance and Specificationschapter.
MPG (L/km)
This displays instantaneous fuel economy as a bar graph ranging from↓
poor economy to↑excellent economy.
Your vehicle must be moving to calculate instantaneous fuel economy.
When your vehicle is not moving, this function shows↓, one or no bars
illuminated. Instantaneous fuel economy cannot be reset.
ELECT ENERGY
Displays the state of charge of the high voltage battery. For normal
operation ELECT ENERGY OK will be displayed.
Blank Screen
The message center display will be blank after cycling through all of the
Info menu items.
Instrument Cluster
26
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

Note:If the engine fails to start when it should, which is indicated by
the service engine soon
light , put the gearshift lever into P (Park),
turn the ignition off, then attempt to start the vehicle again. If the
vehicle still does not start, it may require refueling, jump starting,
resetting of the fuel pump/high voltage shut-off switches or service. For
information on jump starting the vehicle and resetting the fuel
pump/high voltage shut-off switches, refer to theJump starting (low
voltage [underhood] battery only)section and theFuel pump/High
voltage shut-off switchessection found in theRoadside Emergencies
chapter.
Guarding against exhaust fumes
Carbon monoxide is present in exhaust fumes. Take precautions to avoid
its dangerous effects.
WARNING:If you smell exhaust fumes inside your vehicle, have
your dealer inspect your vehicle immediately. Do not drive if you
smell exhaust fumes.
Important ventilating information
If the engine is idling while the vehicle is stopped for a long period of
time, open the windows at least 1 inch (2.5 cm) or adjust the heating or
air conditioning to bring in fresh air.
ENGINE BLOCK HEATER (IF EQUIPPED)
An engine block heater warms the engine coolant which aids in starting
and allows the heater/defroster system to respond quickly. If your vehicle
is equipped with this system, your equipment includes a heater element
which is installed in your engine block and a wire harness which allows
the user to connect the system to a grounded 120 volt A/C electrical
source. The block heater system is most effective when outdoor
temperatures reach below 0°F (-18°C).
WARNING:Failure to follow engine block heater instructions
could result in property damage or physical injury.
WARNING:To reduce the risk of electrical shock, do not use
your heater with ungrounded electrical systems or two-pronged
(cheater) adapters.
Driving
214
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your low voltage
(underhood) battery.
FUEL PUMP/HIGH VOLTAGE SHUT-OFF SWITCHES
The fuel pump shut-off switch stops the electric fuel pump from sending
fuel to the engine and the high voltage shut-off switch shuts off power
from the high voltage battery when your vehicle receives a substantial
physical jolt.
After an accident, if the engine does not start, one or both of the
switches may have been activated.
Roadside Emergencies
248
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)

The fuel pump shut-off switch is
located in the front passenger’s
footwell, behind a flip-up cover.
The high voltage shut-off switch is
located in the cargo area on the
passenger side of the vehicle in the
jack compartment, behind the jack
access door. The switch is located
behind the jack.
To reset the switch(es):
1. Turn the ignition to the off position.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the switch by pressing in on the reset
button. Both switches should be checked and reset.
4. Turn the ignition to the on position.
5. Wait a few seconds and return the key to the off position.
6. Make another check for leaks.
Roadside Emergencies
249
2011 Escape Hybrid(ehv)
Owners Guide, 2nd Printing
USA(fus)