Page 209 of 337

VEHICLE USED AS A STATIONARY POWER SOURCE
Auxiliary equipment called power take-off or PTO, is often added to the
engine or transmission to operate utility equipment. Examples include a
wheel-lift for tow trucks, cranes, tools for construction or tire service and
pumping fluids. PTO applications draw auxiliary horsepower from the
powertrain, often while the vehicle is stationary. In this condition, there
is limited cooling air flow through the radiator and around the vehicle
that normally occurs when a vehicle is moving. The aftermarket PTO
system installer, having the most knowledge of the final application, is
responsible for determining whether additional chassis heat protection or
powertrain cooling is required, and alerting the user to the safe and
proper operation.
Your vehicle is qualified for use as a stationary power source, within
limits detailed in theFord Truck Body Builders Layout Book,found at
www.fleet.ford.com/truckbbas, and through the Ford Truck Body Builders
Advisory Service.
Gas engine vehicles are qualified for up to 10 minutes of continuous
operation as a stationary power source, due to the potential for the
normal venting of fuel vapors. Further consult your aftermarket PTO
installer, since the duration of operation limit for the aftermarket PTO
may be less than the vehicle is capable of.
DRIVING THROUGH WATER
If driving through deep or standing
water is unavoidable, proceed very
slowly especially when the depth is
not known. Never drive through
water that is higher than the bottom
of the wheel rims (for cars) or the
bottom of the hubs (for trucks).
When driving through water, traction or brake capability may be limited.
Also, water may enter your engine’s air intake and severely damage your
engine or your vehicle may stall.Driving through deep water where
the transmission vent tube is submerged may allow water into the
transmission and cause internal transmission damage.
Once through the water, always dry the brakes by moving your
vehicle slowly while applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly as dry brakes.
Driving
209
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Page 210 of 337

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare, if provided with the vehicle
(except vehicles that have been supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
210
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Page 211 of 337

Canadian customers refer to your Customer Information Guide
for information on:
•coverage period
•exact fuel amounts
•towing of your disabled vehicle
•emergency travel expense reimbursement
•travel planning benefits
In Canada, for uninterrupted Roadside Assistance coverage, you may
purchase extended coverage prior to your Basic Warranty’s Roadside
Assistance expiring. For more information and enrollment, contact
1–877–294–2582 or visit our website at www.ford.ca.
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
Motorhome customers in the U.S and Canada should contact
1-800-444-3311.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles. To obtain reimbursement information, U.S.
Ford, Mercury and Lincoln vehicle customers call 1-800-241-3673.
Customers will be asked to submit their original receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
Roadside Emergencies
211
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Page 212 of 337
HAZARD FLASHER CONTROL
The hazard flasher is located on the
steering column, just behind the
steering wheel. The hazard flashers
will operate when the ignition is in
any position or if the key is not in
the ignition.
Press the flasher control and all
front and rear direction signals will
flash. Press the flasher control again
to turn them off. Use it when your
vehicle is disabled and is creating a
safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
FUEL PUMP SHUT-OFF SWITCH (STRIPPED CHASSIS VEHICLES
ONLY)
This device stops the electric fuel pump from sending fuel to the engine
when your vehicle has had a substantial jolt.
After an accident, if the engine cranks but does not start, this switch
may have been activated.
Roadside Emergencies
212
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Page 213 of 337

The switch is located on a bracket
above the brake pedal.
To reset the switch:
1. Turn the ignition off.
2. Check the fuel system for leaks.
3. If no leaks are apparent, reset the
switch by pushing in on the reset
button.
4. Turn the ignition on.
5. Wait a few seconds and return
the key to off.
6. Make another check for leaks.
Fuel pump shut-off (except stripped chassis)
In the event of a moderate to severe collision, this vehicle is equipped
with a fuel pump shut-off feature that stops the flow of fuel to the
engine. Not every impact will cause a shut-off.
Should your vehicle shut off after a collision due to this feature, you may
restart your vehicle by doing the following:
1. Turn the ignition switch to the off position.
2. Turn the ignition switch to the on position.
In some instances the vehicle may not restart the first time you try to
restart and may take one additional attempt.
WARNING:Failure to inspect and if necessary repair fuel leaks
after a collision may increase the risk of fire and serious injury.
Ford Motor Company recommends that the fuel system be inspected
by an authorized dealer after any collision.
Roadside Emergencies
213
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Page 214 of 337
FUSES AND RELAYS
Fuses
If electrical components in the
vehicle are not working, a fuse may
have blown. Blown fuses are
identified by a broken wire within
the fuse. Check the appropriate
fuses before replacing any electrical
components.
Note:Always replace a fuse with one that has the specified amperage
rating. Using a fuse with a higher amperage rating can cause severe wire
damage and could start a fire.
Standard fuse amperage rating and color
COLOR
Fuse
ratingMini
fusesStandard
fusesMaxi
fusesCartridge
maxi
fusesFuse link
cartridge
2A Grey Grey — — —
3A Violet Violet — — —
4A Pink Pink — — —
5A Tan Tan — — —
7.5A Brown Brown — — —
10A Red Red — — —
15A Blue Blue — — —
20A Yellow Yellow Yellow Blue Blue
25A Natural Natural — — —
30A Green Green Green Pink Pink
40A — — Orange Green Green
50A — — Red Red Red
60A — — Blue Yellow Yellow
70A — — Tan — Brown
80A — — Natural Black Black
15
Roadside Emergencies
214
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Page 215 of 337
Passenger compartment fuse panel
The fuse panel is located to the left of the brake pedal and mounted
onto the lower left cowl panel. Remove the fuse panel cover to access
the fuses.
WARNING:Always disconnect the battery before servicing high
current fuses.
If your vehicle is equipped with an auxiliary battery,
disconnecting the primary under-hood battery DOES NOT remove
power from all circuits.
To remove a fuse use the fuse puller tool provided on the inside of the
fuse panel cover.
Roadside Emergencies
215
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)
Page 216 of 337
The fuses are coded as follows.
Fuse/Relay
LocationFuse Amp
RatingProtected Circuits
1 30A Not used (spare)
2 15A Not used (spare)
3 15A Not used (spare)
4 30A Not used (spare)
5 10A Passenger compartment fuse
panel (SPDJB)/Brake-shift
interlock
6 20A Turn signal, Hazard, Stop lamps
7 10A Left low beam
8 10A Right low beam
9 15A Courtesy lamps
10 15A Switch illumination
11 10A Not used (spare)
12 7.5A Not used (spare)
13 5A Mirrors
14 10A SYNC, GPS module
15 10A Satellite radio
16 15A Not used (spare)
17 20A Door locks
18 20A Not used (spare)
19 25A Not used (spare)
20 15A Diagnostic connector (except
stripped chassis)
21 15A Not used (spare)
22 15A Park lamps, License plate lamps
23 15A High beams
24 20A Horn (except stripped chassis)
25 10A Demand lighting
26 10A Cluster (except stripped chassis)
27 20A Ignition switch feed
Roadside Emergencies
216
2011 Econoline(eco)
Owners Guide, 1st Printing
USA(fus)