2011 DODGE GRAND CARAVAN service

7. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensurethat all lug nuts are properly seated against the wheel.
Vehicles Without Wheel Covers 1. Mount the road tire on the axle.
2. Install the remaining lug nuts with the cone shaped end of the nut toward the wheel. Lightly tighten the lug nuts.
3. Lower the vehicle to the ground by turning the jack handle counterclockwise.
4. Finish tightening the lug nuts. Push down on the wrench while at the end of the handle for increased leverage. Tightening the lug nuts in a star pattern until each
nut has been tightened twice. The correct tightness of each lug nut is 102 ft/lbs
(138 N·m). If in doubt about the correct tightness, have them checked with a
torque wrench by your authorized dealer or service station.
5. After 25 miles (40 km) check the lug nut torque with a torque wrench to ensure that all lug nuts are properly seated against the wheel.
CAUTION!
• The winch mechanism is designed for use with the winch T-handle only. Useof an air wrench or other power tools is not recommended and can damage
the winch.
• Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle.
• Do not attempt to raise the vehicle by jacking on locations other than those indicated.
• Be sure to mount the spare tire with the valve stem facing outward. The vehicle could be damaged if the spare tire is mounted incorrectly.
• The winch mechanism is designed for use with the winch T-handle only. Use of an air wrench or other power tools is not recommended and can damage
the winch.
• The compact spare tire/cover assembly must be used when the compact spare tire is stored. Failure to use this cover could drastically reduce the life
of the compact spare tire.
• The winch mechanism is designed specifically to stow a compact spare tire only. Do not attempt to use the winch to stow the full size flat tire, or any
other full-size tire. Vehicle damage may result.
WHAT TO DO IN EMERGENCIES
69

WARNING!
• Do not attempt to change a tire on the side of the vehicle close to movingtraffic. Pull far enough off the road to avoid the danger of being hit when
operating the jack or changing the wheel.
• Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never put any part of your body
under a vehicle that is on a jack.
• Never start or run the engine while the vehicle is on a jack. If you need to get under a raised vehicle, take it to a service center where it can be raised on a
lift.
• The jack is designed to be used as a tool for changing tires only. The jack should not be used to lift the vehicle for service purposes. The vehicle should
be jacked on a firm level surface only. Avoid ice or slippery areas.
• Do not attempt to change a tire on the side of the vehicle close to moving traffic, pull far enough off the road to avoid being hit when operating the jack
or changing the wheel.
• Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle:
• Always park on a firm, level surface as far from the edge of the roadway as possible before raising the vehicle.
• Turn on the Hazard Warning flasher.
• Block the wheel diagonally opposite the wheel to be raised.
• Set the parking brake firmly and set an automatic transmission in PARK; a manual transmission in REVERSE.
• Never start or run the engine with the vehicle on a jack.
• Do not let anyone sit in the vehicle when it is on a jack.
• Do not get under the vehicle when it is on a jack.
• Only use the jack in the positions indicated and for lifting this vehicle during a tire change.
• If working on or near a roadway, be extremely careful of motor traffic.
• To assure that spare tires, flat or inflated, are securely stowed, spares must be stowed with the valve stem facing the ground.
• Getting under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body
under a vehicle that is on a jack. If you need to get under a raised vehicle,
take it to a service center where it can be raised on a lift.
(Continued)
WHAT TO DO IN EMERGENCIES
70

Maintenance Record
Odometer Date Signature, Authorized Service Center
8,000 Miles
(13,000 km)
or 6 Months
16,000 Miles
(26,000 km)
or 12 Months
24,000 Miles
(39,000 km)
or 18 Months
32,000 Miles
(52,000 km)
or 24 Months
40,000 Miles
(65,000 km)
or 30 Months
48,000 Miles
(78,000 km)
or 36 Months
56,000 Miles
(91,000 km)
or 42 Months
64,000 Miles
(104,000 km)
or 48 Months
72,000 Miles
(117,000 km)
or 54 Months
80,000 Miles
(130,000 km)
or 60 Months
88,000 Miles
(143,000 km)
or 66 Months
96,000 Miles
(156,000 km)
or 72 Months
104,000 Miles
(169,000 km)
or 78 Months
MAINTAINING YOUR VEHICLE
83

WHEEL AND WHEEL TRIM CARE
• All wheels and wheel trim, especially aluminum and chrome plated wheels, shouldbe cleaned regularly with a mild soap and water to prevent corrosion.
• To remove heavy soil and/or excessive brake dust, use MOPAR
®Wheel Cleaner or
equivalent or select a non-abrasive, non-acidic cleaner.
CAUTION!
Do not use scouring pads, steel wool, a bristle brush, or metal polishes. Do not
use oven cleaner. These products may damage the wheel's protective finish.
Avoid automatic car washes that use acidic solutions or harsh brushes that may
damage the wheel's protective finish. Only MOPAR
®Wheel Cleaner or
equivalent is recommended.
EXTERIOR BULBS
LIGHT BULBS – Exterior Bulb Number
Backup Lamp 3157
Tail and Stop Lamp LED (Serviced at Authorized Dealer)
Center High-Mounted Stop Lamp LED (*)
Fog Lamp – If Equipped PSX24W
Park/Turn Signal LED (Serviced at Authorized Dealer)
Headlamp – (Low and High Beam
Halogen) H13
License Lamp 168
* CHMSL is not serviceable. It is a LED lamp. To replace the LED, the entire CHMSL
assembly must be replaced.
MAINTAINING YOUR VEHICLE
89

CHRYSLER GROUP
LLC CUSTOMER
CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: 1–800–423–6343
CHRYSLER CANADA
INC. CUSTOMER
CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: 1–800–465–2001 (English)
Phone: 1–800–387–9983 (French)
ASSISTANCE FOR THE
HEARING IMPAIRED
• To assist customers who have hearingdifficulties, the manufacturer has
installed special TDD
(Telecommunication Devices for the
Deaf) equipment at its customer
center. Any hearing or speech
impaired customer, who has access
to a TDD or a conventional
teletypewriter (TTY) in the United
States, can communicate with the
manufacturer by dialing
1–800–380–CHRY. Canadian
residents with hearing difficulties
that require assistance can use the
special needs relay service offered by
Bell Canada. For TTY teletypewriter
users, dial 711 and for Voice callers,
dial 1–800–855–0511 to connect
with a Bell Relay Service operator.
WARNING!
Engine exhaust, some of its
constituents, and certain vehicle
components contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
In addition, certain fluids contained
in vehicles and certain products of
component wear contain, or emit,
chemicals known to the State of
California to cause cancer and birth
defects, or other reproductive harm.
PUBLICATIONS
ORDERING
•If you are the first registered retail
owner of your vehicle, you may obtain
one free printed copy of the Owner's
Manual, Warranty Booklet or Radio
Manuals on your DVD by calling
1–800–423–6343 (U.S.) or
1–800–387–1143 (Canada) or by
contacting your dealer.
• Replacement User Guide kits or DVDs or, if you prefer, additional
printed copies of the Owner's
Manual, Warranty Booklet or Radio
Manuals may be purchased by
visiting www.techauthority.com or by
calling 1–800–890–4038 (U.S.) or
1–800–387–1143 (Canada). Visa,
Master Card, American Express and
Discover orders are accepted. If you
prefer mailing your order, please call
the above numbers for an order form.
NOTE: A street address is required when
ordering manuals (no P.O. Boxes).
CONSUMER ASSISTANCE
90

NOTE:
• The Owner's Manual and User Guideelectronic files are also available on the
Chrysler, Jeep, Ram Truck and Dodge
websites.
• Click on the "For Owners" tab, select "Owner/Service Manuals", then select
your desired model year and vehicle
from the drop down lists.
REPORTING SAFETY
DEFECTS IN THE 50
UNITED STATES AND
WASHINGTON, D.C.
• If you believe that your vehicle has adefect that could cause a collision or
cause injury or death, you should
immediately inform the National
Highway Traffic Safety
Administration (NHTSA) in addition
to notifying the manufacturer.
• If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, your
authorized dealer, and the
manufacturer. • To contact NHTSA, you may either
call the Auto Safety Hotline toll free
at 1–888–327–4236 (TTY:
1–800–424– 9153), or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New
Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can
also obtain other information about
motor vehicle safety from
http://www.safercar.gov.
In Canada
• If you believe that your vehicle has asafety defect, you should contact the
Customer Service Department
immediately. Canadian customers
who wish to report a safety defect to
the Canadian government should
contact Transport Canada, Motor
Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to
http://www.tc.gc.ca/roadsafety/
• French Canadian customers who wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to
http://www.tc.gc.ca/securiteroutiere/
CONSUMER ASSISTANCE
91