2011 CHRYSLER TOWN AND COUNTRY Owners Manual

This vehicle is equipped with Supplemental Seat-
Mounted Side Air Bags (SAB) to provide enhanced
protection for an occupant during a side impact. The
SABs are located in the outboard side of the front seats.
NOTE:
•Air Bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
•After any accident, the vehicle should be taken to an
authorized dealer immediately.
Air Bag System Components
Your vehicle may be equipped with the following air bag
system components:
•Occupant Restraint Controller (ORC)
•Air Bag Warning Light
•Steering Wheel and Column
•Instrument Panel
•Supplemental Driver Side Knee Air Bag
•Knee Impact Bolster
•Driver Advanced Front Air Bag
•Passenger Advanced Front Air Bag
•Supplemental Seat-Mounted Side Air Bags (SAB)
•Supplemental Side Air Bag Inflatable Curtains
(SABIC)
•Front and Side Impact Sensors
•Front Seat Belt Pretensioners, Seat Belt Buckle Switch,
and Seat Track Position Sensors
•Supplemental Active Head Restraint for Driver and
Front Passenger
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Advanced Front Air Bag Features
The Advanced Front Air Bag system has multistage
driver and front passenger air bags. This system provides
output appropriate to the severity and type of collision as
determined by the Occupant Restraint Controller (ORC),
which may receive information from the front impact
sensors.
The first stage inflator is triggered immediately during an
impact that requires air bag deployment. This low output
is used in less severe collisions. A higher energy output is
used for more severe collisions.WARNING!
•No objects should be placed over or near the air
bag on the instrument panel, because any such
objects could cause harm if the vehicle is in a
collision severe enough to cause the air bag to
inflate.
•Do not put anything on or around the air bag
covers or attempt to open them manually. You may
damage the air bags and you could be injured
because the air bags may no longer be functional.
The protective covers for the air bag cushions are
designed to open only when the air bags are
inflating.
•Do not drill, cut or tamper with the knee bolster in
any way.
•Do not mount any accessories to the knee bolster
such as alarm lights, stereos, citizen band radios,
etc.
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Supplemental Seat-Mounted Side Air Bags (SAB)
Supplemental Seat-Mounted Side Air Bags may provide
enhanced protection to help protect an occupant during a
side impact. The Supplemental Seat-Mounted Side Air
Bag is marked with an air bag label sewn into the
outboard side of the front seats.When the air bag deploys, it opens the seam between the
front and side of the seat’s trim cover. Each air bag
deploys independently; a left side impact deploys the left
air bag only and a right-side impact deploys the right air
bag only.
Supplemental Side Air Bag Inflatable Curtain
(SABIC)
SABIC air bags may offer side-impact and vehicle roll-
over protection to front and rear seat outboard occupants
in addition to that provided by the body structure. Each
air bag features inflated chambers placed adjacent to the
head of each outboard occupant that reduce the potential
for side-impact head injuries. The curtains deploy down-
ward, covering both windows on the impact side.
NOTE:
•Should a vehicle rollover occur, the pretensioners
and/or SAB and SABIC air bags on both sides of the
vehicle may deploy.
Supplemental Seat-Mounted Side Air Bag Label
80 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

•Air Bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
•Being too close to the SAB and SABIC air bags during
deployment could cause you to be severely injured or
killed.
The system includes side impact sensors that are cali-
brated to deploy the side air bags during impacts that
require air bag occupant protection.
WARNING!
•If your vehicle is equipped with left and right
Supplemental Side Air Bag Inflatable Curtain
(SABIC), do not stack luggage or other cargo up
high enough to block the location of the SABIC.
The area where the SABIC is located should re-
main free from any obstructions. (Continued)
WARNING! (Continued)
•Do not use accessory seat covers or place objects
between you and the side air bags; the perfor-
mance could be adversely affected and/or objects
could be pushed into you, causing serious injury.
Supplemental Driver Side Knee Air Bag
The Supplemental Driver Side Knee Air Bag provides
enhanced protection and works together with the Driver
Advanced Front Air Bag during a frontal impact.
Knee Impact Bolster
The Knee Impact Bolster helps protect the knees of the
passenger side front passenger by positioning the pas-
senger for the best interaction with the Advanced Front
Air Bags.
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Along with seat belts and pretensioners, Advanced Front
Air Bags work with the Supplemental Driver Side Knee
Air Bag and the passenger side knee bolster to provide
improved protection for the driver and front passenger.
Side air bags also work with seat belts to improve
occupant protection.
Air Bag Deployment Sensors And Controls
Occupant Restraint Controller (ORC)
TheORC is part of a Federally regulated safety system
required for this vehicle.
The ORC determines if deployment of the front and/or
side air bags in a frontal or side collision is required.
Based on the impact sensor’s signals, a central electronic
ORC deploys the Advanced Front Air Bags, SABIC air
bags, SABs, Supplemental Driver Side Knee Air Bag, and
front seat belt pretensioners, as required, depending on
the severity and type of impact. Advanced Front Air Bags and Supplemental Driver Side
Knee Air Bag are designed to provide additional protec-
tion by supplementing the seat belts in certain frontal
collisions depending on the severity and type of collision.
Advanced Front Air Bags are not expected to reduce the
risk of injury in rear, side, or rollover collisions.
The Advanced Front Air Bags and Supplemental Driver
Side Knee Air Bag will not deploy in all frontal collisions,
including some that may produce substantial vehicle
damage — for example, some pole collisions, truck
underrides, and angle offset collisions. On the other
hand, depending on the type and location of impact,
Advanced Front Air Bags may deploy in crashes with
little vehicle front-end damage but that produce a severe
initial deceleration.
The side air bags will not deploy in all side collisions.
Side air bag deployment will depend on the severity and
type of collision.
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Because air bag sensors measure vehicle deceleration
over time, vehicle speed and damage by themselves are
not good indicators of whether or not an air bag should
have deployed.
Seat belts are necessary for your protection in all acci-
dents, and also are needed to help keep you in position,
away from an inflating air bag.
The ORC monitors the readiness of the electronic parts of
the air bag system whenever the ignition switch is in the
START or ON/RUN position. If the key is in the OFF
position, in the ACC position, or not in the ignition, the
air bag system is not on and the air bags will not inflate.
The ORC contains a backup power supply system that
may deploy the air bags even if the battery loses power or
it becomes disconnected prior to deployment.Also, the ORC turns on the Air Bag Warning
Light in the instrument panel for approxi-
mately four to eight seconds for a self-check
when the ignition is first turned on. After the
self-check, the Air Bag Warning Light will turn off. If the
ORC detects a malfunction in any part of the system, it
turns on the Air Bag Warning Light, either momentarily
or continuously. A single chime will sound if the light
comes on again after initial startup.
It also includes diagnostics that will illuminate the instru-
ment cluster Air Bag Warning Light if a malfunction is
noted that could affect the air bag system. The diagnos-
tics also record the nature of the malfunction.
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THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 83

WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
Driver And Passenger Advanced Front Air Bag
Inflator Units
The Driver and Passenger Advanced Front Air Bag
Inflator Units are located in the center of the steering
wheel and on the right side of the instrument panel.
When the ORC detects a collision requiring the Ad-
vanced Front Air Bags, it signals the inflator units. A large
quantity of non-toxic gas is generated to inflate the
Advanced Front Air Bags. Different air bag inflation ratesare possible, based on the collision type and severity. The
steering wheel hub trim cover and the upper right side of
the instrument panel separate and fold out of the way as
the air bags inflate to their full size. The air bags fully
inflate in about 50 to 70 milliseconds. This is about half of
the time it takes to blink your eyes. The air bags then
quickly deflate while helping to restrain the driver and
front passenger.
The Advanced Front Air Bag gas is vented through the
vent holes in the sides of the air bag. In this way, the air
bags do not interfere with your control of the vehicle.Supplemental Driver Side Knee Air Bag Inflator
Unit
The Supplemental Driver Side Knee Air Bag unit is
located in the instrument panel trim beneath the steering
column. When the ORC detects a collision requiring the
air bag, it signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the Supplemental
84 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Driver Side Knee Air Bag. The trim cover separates and
folds out of the way allowing the air bag to inflate to the
full size. The air bag fully inflates in about 15 to 20
milliseconds. The Supplemental Driver Side Knee Air
Bag gas is vented through small vent holes in the side of
the air bag.
Supplemental Seat-Mounted Side Air Bag (SAB)
Inflator Units
The Supplemental Seat-Mounted Side Air Bags (SAB) are
designed to activate only in certain side collisions.
The ORC determines if a side collision requires the side
air bags to inflate, based on the severity and type of
collision.
Based on the severity and type of collision, the side air
bag inflator on the crash side of the vehicle may be
triggered, releasing a quantity of non-toxic gas. The
inflating SAB exits through the seat seam into the space
between the occupant and the door. The SAB fully inflatein about 10 milliseconds. The side air bag moves at a very
high speed and with such a high force that it could injure
you if you are not seated properly, or if items are
positioned in the area where the side air bag inflates. This
especially applies to children.
Supplemental Side Air Bag Inflatable Curtain
(SABIC) Inflator Units
During collisions where the impact is confined to a
particular area of the side of the vehicle, the ORC may
deploy the SABIC air bags, depending on the severity
and type of collision. In these events, the ORC will
deploy the SABIC only on the impact side of the vehicle.
A quantity of non-toxic gas is generated to inflate the side
curtain air bag. The inflating side curtain air bag pushes
the outside edge of the headliner out of the way and
covers the window. The air bag inflates in about 30
milliseconds (about one-quarter of the time that it takes
to blink your eyes) with enough force to injure you if you
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