2011 CHRYSLER TOWN AND COUNTRY Owners Manual

The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section). Moving the lever to the left or
right (–/ +) while in the DRIVE position will select the
highest available transmission gear, and will display that
gear in the instrument cluster as 6, 5, 4, 3, 2, 1.
Gear Ranges
Do not race the engine when moving the shift lever from
PARK or NEUTRAL positions into another gear range.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this gear.
Never attempt to use PARK while the vehicle is in
motion. Apply the parking brake when leaving the
vehicle in this gear.
Shift Lever
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When parking on a flat surface, place the shift lever in the
PARK position first, and then apply the parking brake.
When parking on a hill, it is important to set the parking
brake before placing the shift lever in PARK, otherwise
the load on the transmission locking mechanism may
make it difficult to move the shift lever out of PARK. As
an added precaution, turn the front wheels toward the
curb on a downhill grade, and away from the curb on an
uphill grade.
WARNING!
•Never use the PARK position as a substitute for
the parking brake. Always apply the parking
brake fully when parked to guard against vehicle
movement and possible injury or damage.(Continued)
WARNING! (Continued)
•Unintended movement of a vehicle could injure
those in and near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running. Before exiting a vehicle, you should
always shift the vehicle into PARK, remove the
key fob from the ignition switch, and apply the
parking brake. Once the key is removed from the
ignition, the shift lever is locked in the PARK
position, securing the vehicle against unwanted
movement. Furthermore, you should never leave
unattended children inside a vehicle.(Continued)
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WARNING! (Continued)
•Never leave children alone in a vehicle. Leaving
unattended children in a vehicle is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured. Do not leave the key fob
in the ignition switch. A child could operate power
windows, other controls, or move the vehicle.
The following indicators should be used to ensure that
you have placed the shift lever into the PARK position:
•When moving the shift lever into PARK, firmly move
the lever all the way forward until it stops.
•Look at the shift indicator window on the instrument
cluster to ensure the shift lever is in the PARK position.
•When engaged in PARK, you will not be able to move
the shift lever rearward without moving the shift lever
to the right.
CAUTION!
Before moving the shift lever out of PARK, you must
turn the ignition switch from LOCK to ON so the
shift lever is released. Otherwise, damage to the shift
lever could result.
REVERSE
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL
This range is used when vehicle is standing for pro-
longed periods with engine running. Engine may be
started in this range. Set the parking brake and shift the
transmission into PARK if you must leave the vehicle.
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WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts, downshifts,
and best fuel economy. However, when frequent trans-
mission shifting occurs, such as when operating the
vehicle under heavy loading conditions, (i.e., in hilly
terrain, traveling into strong head winds or while towing
heavy trailers), use the Electronic Range Select (ERS)
mode to select the “5” range. Under these conditions,
using the “5” range will improve performance and
extend transmission life by reducing excessive shifting
and heat buildup.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows
you to move the shift lever to the left (-) or right (+) when
the shift lever is in the DRIVE position, this allows the
selection of the desired top gear. For example, if you shift
the transmission into third gear, the transmission will
never shift above third gear, but can shift down into
second or first gear automatically, when needed.
Switching from ERS to DRIVE can be done at any vehicle
speed. To shift from DRIVE mode to ERS mode, move the
shift lever to the left (-) once. The current gear will be
maintained as the top gear. To disable ERS, simply press
and hold the shift lever to the right (+) until “D” is
displayed in the instrument cluster odometer.
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WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
Odometer
Screen Display123456D
Actual Gear(s)
Allowed 1 1-2 1-3 1-4 1-5 1-6 1-6
NOTE: To select the proper gear position for maximum
deceleration (engine braking), simply press and hold the
shift lever to the left (-). The transmission will shift to the
range from which the vehicle can best be slowed down.
Reset Mode – Electronic Transmission
The transmission is monitored electronically for abnor-
mal conditions. If a condition is detected that could cause
damage, the transmission automatically shifts into third gear. The transmission remains in third gear despite the
forward gear selected. PARK, REVERSE, and NEUTRAL
will continue to operate. This Reset feature allows the
vehicle to be driven to an authorized dealer for service
without damaging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift into PARK.
3. Turn the ignition switch to the LOCK position.
4. Restart the engine.
5. Shift into the desired gear range and resume driving.
NOTE:
Even if the transmission can be reset, it is
recommended that you visit an authorized dealer at your
earliest possible convenience.
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If the transmission cannot be reset, authorized dealer
service is required.
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other slip-
pery surfaces may cause the driving wheels to pull
erratically to the right or left. This phenomenon occurs
when there is a difference in the surface traction under
the front (driving) wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the
front wheels. You could lose control of the vehicle
and possibly have a collision. Accelerate slowly and
carefully whenever there is likely to be poor traction
(ice, snow, wet mud, loose sand, etc.).
Traction
When driving on wet or slushy roads, it is possible for a
layer of water to build up between the tire and road
surface. This is known as hydroplaning and may cause
partial or complete loss of vehicle control and stopping
ability. To reduce this possibility, the following precau-
tions should be observed:
1. Slow down during rainstorms or when roads are
slushy.
2. Slow down if the road has standing water or puddles.
3. Replace the tires when tread wear indicators first
become visible.
4. Keep the tires properly inflated.
5. Maintain sufficient distance between your vehicle and
the vehicle in front of you to avoid a collision in a sudden
stop.
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DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to ensure
safety and prevent damage to your vehicle.
Flowing/Rising Water
WARNING!
Do not drive on or across a road or path where water
is flowing and/or rising (as in storm run-off). Flow-
ing water can wear away the road or path’s surface
and cause your vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can carry
your vehicle away swiftly. Failure to follow this
warning may result in injuries that are serious or
fatal to you, your passengers, and others around you.
Shallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following Caution
and Warning before doing so.
CAUTION!
•Always check the depth of the standing water
before driving through it. Never drive through
standing water that is deeper than the bottom of
the tire rims mounted on the vehicle.
•Determine the condition of the road or the path
that is under water and if there are any obstacles in
the way before driving through the standing wa-
ter.
•Do not exceed 5 mph (8 km/h) when driving
through standing water. This will minimize wave
effects.(Continued)
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CAUTION! (Continued)
•Driving through standing water may cause dam-
age to your vehicle’s drivetrain components. Al-
ways inspect your vehicle’s fluids (i.e., engine oil,
transmission, axle, etc.) for signs of contamination
(i.e., fluid that is milky or foamy in appearance)
after driving through standing water. Do not con-
tinue to operate the vehicle if any fluid appears
contaminated, as this may result in further dam-
age. Such damage is not covered by the New
Vehicle Limited Warranty.
•Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause serious
internal damage to the engine. Such damage is not
covered by the New Vehicle Limited Warranty.
WARNING!
•Driving through standing water limits your vehi-
cle’s traction capabilities. Do not exceed 5 mph
(8 km/h) when driving through standing water.
•Driving through standing water limits your vehi-
cle’s braking capabilities, which increases stop-
ping distances. Therefore, after driving through
standing water, drive slowly and lightly press on
the brake pedal several times to dry the brakes.
•Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and leave you
stranded.
•Failure to follow these warnings may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
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