2011 CHEVROLET VOLT phone

Black plate (11,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-11
Some insurance companies will
not specify aftermarket collision
parts. When purchasing insurance,
we recommend that you ensure that
the vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is
not available from your current
insurance carrier, consider switching
to another insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read the lease carefully, as
you may be charged at the end of
the lease for poor quality repairs.If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside Assistance Program on
page 13‑6.
Gather the following information:
.Driver name, address, and
telephone number.
.Driver license number.
.Owner name, address, and
telephone number.
.Vehicle license plate number.
.Vehicle make, model, and
model year.
.Vehicle Identification
Number (VIN).
.Insurance company and policy
number.
.General description of the
damage to the other vehicle.
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in this
section.
In a crash, the sensing system may
shut down the high voltage system.
See Battery on page 10‑28 for
important safety information. If an
airbag has inflated, see What Will
You See after an Airbag Inflates? on
page 3‑31.

Black plate (21,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-21
U.S. GOVERNMENT RIGHTS
If you are an agency, department,
or other entity of the United States
Government, or funded in whole
or in part by the United States
Government, then use, duplication,
reproduction, release, modification,
disclosure or transfer of this
commercial product and
accompanying documentation,
is restricted in accordance with
the LIMITED or RESTRICTED
rights as described in DFARS
252.227-7014(a)(1) (JUN 1995)
(DOD commercial computer
software definition), DFARS
227.7202-1 (DOD policy on
commercial computer software),
FAR 52.227-19 (JUN 1987)
(commercial computer software
clause for civilian agencies),
DFARS 252.227-7015 (NOV 1995)
(DOD technical data–commercial
items clause); FAR 52.227-14
Alternates I, II, and III (JUN 1987)
(civilian agency technical data and
noncommercial computer software
clause); and/or FAR 12.211 and FAR 12.212 (commercial item
acquisitions), as applicable. In case
of conflict between any of the
FAR and DFARS provisions listed
herein and this Agreement, the
construction that provides greater
limitations on the Government’s
rights shall control. Contractor/
manufacturer is Tele Atlas North
America, Inc., 11 Lafayette Street,
Lebanon, NH 03766-1445. Phone:
(603) 643-0330. The DATABASE is
©1984-2010 by Tele Atlas North
America, Inc. ALL RIGHTS
RESERVED. For purpose of any
public disclosure provision under
any federal, state or local law, it is
agreed that the DATABASE is a
trade secret and a proprietary
commercial product and not
subject to disclosure.
If you are an agency, department,
or other entity of any State
government, the United States
Government or any other public
entity or funded in whole or in part
by the United States Government,
then you hereby agree to protect theDATABASE from public disclosure
and to consider the DATABASE
exempt from any statute, law,
regulation, or code, including any
Sunshine Act, Public Records
Act, Freedom of Information Act,
or equivalent, which permits public
access and/or reproduction or use
of the Licensed Products. In the
event that such exemption is
challenged under any such laws,
this Agreement shall be considered
breached and any and all right to
retain any copies or to use of the
DATABASE shall be terminated and
considered immediately null and
void. Any copies of the DATABASE
held by you shall immediately be
destroyed. If any court of competent
jurisdiction considers this clause
void and unenforceable, in whole
or in part, for any reason, this
Agreement shall be considered
terminated and null and void, in its
entirety, and any and all copies of
the DATABASE shall immediately
be destroyed.
BTV.461060.2

Black plate (27,1)Chevrolet Volt Owner Manual - 2011
Customer Information 13-27
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or
may be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash
or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑39 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.

Black plate (3,1)Chevrolet Volt Owner Manual - 2011
INDEX i-3
CoolantEngine . . . . . . . . . . . . . . . . . . . . . . 10-21
Engine Temperature
Warning Light . . . . . . . . . . . . . . . 5-27
Cooling System . . . . . . . .10-18, 10-20 Engine Messages . . . . . . . . . . . . 5-47
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . . 13-8
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cruise Control . . . . . . . . . . . . . . . . . 9-40
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-29
Messages . . . . . . . . . . . . . . . . . . . . 5-46
Customer Assistance . . . . . . . . . . 13-4 Offices . . . . . . . . . . . . . . . . . . . . . . . . 13-3
Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-4
Customer Information Service PublicationsOrdering Information . . . . . . 13-12
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . 13-1D
Damage Repair, Collision . . . . . 13-10
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-26
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-77
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-3
Defensive Driving . . . . . . . . . . . . . . . 9-4
Delayed Charging Override . . . . 9-52
Delayed Locking . . . . . . . . . . . . . . . 2-11
Destination, Navigation . . . . . . . . 7-51
Devices, Auxiliary . . . . . . . . . . . . . 7-38
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-5
Door Ajar Messages . . . . . . . . . . . . . . . 5-46
Delayed Locking . . . . . . . . . . . . . . 2-11
Locks . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Power Locks . . . . . . . . . . . . . . . . . . 2-11
Drive Belt Routing, Engine . . . . . 12-3
Drive Mode Messages . . . . . . . . . 5-47 Drive Unit
Electric . . . . . . . . . . . . . . . . . . . . . . . 9-32
Driver Efficiency Gauge . . . . . . . 5-17
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-43
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . 9-26
Driving Defensive . . . . . . . . . . . . . . . . . . . . . . 9-4
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Highway Hypnosis . . . . . . . . . . . . 9-10
Hill and Mountain Roads . . . . . . 9-10
If the Vehicle is Stuck . . . . . . . . . 9-13
Loss of Control . . . . . . . . . . . . . . . . 9-8
Off-Road Recovery . . . . . . . . . . . . 9-8
Vehicle Load Limits . . . . . . . . . . . 9-14
Wet Roads . . . . . . . . . . . . . . . . . . . . 9-9
Winter . . . . . . . . . . . . . . . . . . . . . . . . 9-11
Driving for Better Energy Efficiency . . . . . . . 1-25, 9-2
DVD/CD Player . . . . . . . . . . . . . . . . 7-18

Black plate (8,1)Chevrolet Volt Owner Manual - 2011
i-8 INDEX
N
NavigationDestination . . . . . . . . . . . . . . . . . . . 7-51
Symbols . . . . . . . . . . . . . . . . . . . . . . 7-47
Using the System . . . . . . . . . . . . . 7-39
Vehicle Data Recordingand Privacy . . . . . . . . . . . . . . . 13-27
New Vehicle Break-In . . . . . . . . . . 9-18
O
Object Detection System Messages . . . . . . . . . . . . . . . . . . . . 5-49
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-15
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-8
Oil Engine . . . . . . . . . . . . . . . . . . . . . . 10-12
Engine Oil Life System . . . . . 10-15
Messages . . . . . . . . . . . . . . . . . . . . 5-48
Pressure Light . . . . . . . . . . . . . . . . 5-28
Older Children, Restraints . . . . . 3-41
Online Owner Center . . . . . . . . . . 13-4
OnStar
®System . . . . . . . . . . . . . . . 1-27
Open Source Information . . . . . 13-24 Ordering
Map DVDs . . . . . . . . . . . . . . . . . . . . 7-76
Service Publications . . . . . . . . 13-12
Out of Fuel/Engine Unavailable . . . . . . . . . . . . . . . . . . 9-28
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheating, Engine . . . . . . . . . . 10-23
Overview, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P
ParkShifting into . . . . . . . . . . . . . . . . . . . 9-22
Shifting out of . . . . . . . . . . . . . . . . . 9-23
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-43
Brake and P (Park)Mechanism Check . . . . . . . . 10-30
Over Things That Burn . . . . . . . 9-24
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-20
Passenger Sensing System . . . 3-33
Pedestrian Friendly Alert . . . . . . . 6-2
Perchlorate Materials
Requirements, California . . . . . 10-3 Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-53
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-85
Plug-In Charging . . . . . . . . . . . . . . 9-49
Power Button . . . . . . . . . . . . . . . . . . . . . . . . 9-18
Door Locks . . . . . . . . . . . . . . . . . . . 2-11
Flows . . . . . . . . . . . . . . . . . . . . . . . . . 5-31
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-6
Retained Accessory (RAP) . . . 9-22
Steering Fluid . . . . . . . . . . . . . . . 10-24
Windows . . . . . . . . . . . . . . . . . . . . . 2-17
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-27
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . 7-76
Program Courtesy Transportation . . . . . . 13-8

Black plate (11,1)Chevrolet Volt Owner Manual - 2011
INDEX i-11
T
Text Telephone (TTY) Users . . . 13-4
Theft-Deterrent Systems . . . . . . . 2-14Immobilizer . . . . . . . . . . . . . . . . . . . 2-14
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-42
Tires Buying New Tires . . . . . . . . . . . 10-63
Chains . . . . . . . . . . . . . . . . . . . . . . 10-69
Designations . . . . . . . . . . . . . . . 10-50
Different Size . . . . . . . . . . . . . . . 10-65
If a Tire Goes Flat . . . . . . . . . . 10-69
Inflation Monitor System . . . . 10-57
Inspection . . . . . . . . . . . . . . . . . . 10-61
Lifting the Vehicle . . . . . . . . . . . . . 10-5
Messages . . . . . . . . . . . . . . . . . . . . 5-52
Pressure Light . . . . . . . . . . . . . . . . 5-27
Pressure Monitor System . . . 10-55
Rotation . . . . . . . . . . . . . . . . . . . . 10-61
Sealant andCompressor Kit . . . . . . . . . . . 10-71
Sealant and Compressor Kit, Storing . . . . . . . . . . . . . . . . 10-78
Sidewall Labeling . . . . . . . . . . . 10-49
Terminology and Definitions . . . . . . . . . . . . . . . . . 10-51 Tires (cont.)
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . 10-65
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-67
Wheel Replacement . . . . . . . . 10-67
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . 10-62
Winter . . . . . . . . . . . . . . . . . . . . . . 10-49
Total Vehicle Range . . . . . . . . . . . 5-17
Towing General Information . . . . . . . . . . 9-62
Recreational Vehicle . . . . . . . . 10-87
Vehicle . . . . . . . . . . . . . . . . . . . . . 10-84
Traction Control System (TCS) . . . . . . . . 9-37
Control System (TCS)/StabiliTrak
®Light . . . . . . . . . . . . 5-27
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . 13-8
Trip Odometer . . . . . . . . . . . . . . . . . 5-15
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . . . . 6-4
U
Ultrasonic Parking Assist . . . . . . 9-43
Umbrella Storage . . . . . . . . . . . . . . . 4-2
Uniform Tire Quality
Grading . . . . . . . . . . . . . . . . . . . . . 10-65
Universal Remote System . . . . . 5-60 Operation . . . . . . . . . . . . . . . . . . . . . 5-63
Programming . . . . . . . . . . . . . . . . . 5-60
Using This Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-5
Identification
Number (VIN) . . . . . . . . . . . . . . . 12-1
Load Limits . . . . . . . . . . . . . . . . . . . 9-14
Messages . . . . . . . . . . . . . . . . . . . . 5-45
Personalization . . . . . . . . . . . . . . . 5-53
Positioning . . . . . . . . . . . . . . . . . . . 7-75
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Speed Messages . . . . . . . . . . . . . 5-53
Starting and Stopping . . . . . . . . . 9-20
Total Range . . . . . . . . . . . . . . . . . . 5-17
Towing . . . . . . . . . . . . . . . . . . . . . . 10-84