2011 CHEVROLET TRAVERSE radio

Black plate (49,1)Chevrolet Traverse Owner Manual - 2011
Vehicle Care 10-49
.Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning it
cannot detect or signal a low tire
condition. See your dealer for
service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process
Each TPMS sensor has a unique
identification code. Any time you
rotate your vehicle's tires or replace
one or more of the TPMS sensors,
the identification codes will need to
be matched to the new tire/wheel
position. The sensors are matched
to the tire/wheel positions in the
following order: driver side front tire,
passenger side front tire, passenger
side rear tire, and driver side rear
tire using a TPMS diagnostic tool.
See your dealer for service. The TPMS sensors can also be
matched to each tire/wheel position
by increasing or decreasing the
tire's air pressure. If increasing the
tire's air pressure, do not exceed
the maximum inflation pressure
indicated on the tire's sidewall.
To decrease air-pressure out of a
tire you can use the pointed end of
the valve cap, a pencil-style air
pressure gauge, or a key.
You have two minutes to match the
first tire/wheel position, and
five minutes overall to match all four
tire/wheel positions. If it takes longer
than two minutes, to match the first
tire and wheel, or more than
five minutes to match all four tire
and wheel positions the matching
process stops and you need to
start over.
The TPMS sensor matching process
is outlined below:
1. Set the parking brake.
2. Turn the ignition switch to ON/
RUN with the engine off. 3. Press the Remote Keyless Entry
(RKE) transmitter's LOCK and
UNLOCK buttons at the same
time for approximately
five seconds. The horn sounds
twice to signal the receiver is in
relearn mode and TIRE
LEARNING ACTIVE message
displays on the DIC screen.
4. Start with the driver side front tire.
5. Remove the valve cap from the valve cap stem. Activate the
TPMS sensor by increasing or
decreasing the tire's air pressure
for five seconds, or until a horn
chirp sounds. The horn chirp,
which may take up to
30 seconds to sound, confirms
that the sensor identification
code has been matched to this
tire and wheel position.
6. Proceed to the passenger side front tire, and repeat the
procedure in Step 5.

Black plate (82,1)Chevrolet Traverse Owner Manual - 2011
10-82 Vehicle Care
2. Get the vehicles close enoughso the jumper cables can reach,
but be sure the vehicles are
not touching each other. If they
are, it could cause a ground
connection you do not want.
You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put an automatic
transmission in P (Park) or a
manual transmission in Neutral
before setting the parking brake.
If one of the vehicles is a
four-wheel-drive vehicle,
be sure the transfer case is
not in Neutral. Notice:
If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all lamps that are not
needed. This will avoid sparks
and help save both batteries.
And it could save the radio!
4. Open the hoods and locate the positive (+) and negative (−)
terminal locations on the other
vehicle. Your vehicle has a
remote positive (+) and a remote
negative (−) jump starting
terminal. See Engine
Compartment Overview
on
page 10‑6for more information
on the terminal locations.
{WARNING
Using a match near a battery can
cause battery gas to explode.
People have been hurt doing this,
and some have been blinded.
Use a flashlight if you need
more light.
Be sure the batteries have
enough water. You do not need to
add water to the ACDelco
®
battery (or batteries) installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.

Black plate (1,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (United States
and Canada) . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-4
Customer Assistance Offices (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-7
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-8
Roadside Assistance Program (Mexico) . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-17
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-18
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure (United States
and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.

Black plate (17,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-222-1020, or write:
Chevrolet Motor Division
Chevrolet Customer
Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada Limited
Customer Communication Centre,
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that will
assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling

Black plate (19,1)Chevrolet Traverse Owner Manual - 2011
Customer Information 13-19
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers,
and other trip information.
Refer to the navigation system
operating manual for information
on stored data and for deletion
instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door locking/
unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not causeinterference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of
the device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (1,1)Chevrolet Traverse Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-18
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-57
Adding Equipment to the
Airbag-Equipped Vehicle . . . . . 3-45
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-12
Air Vents . . . . . . . . . . . . . . . . . . . . . . 8-12
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-46
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-37
Passenger Sensing System . . . . . . . . . . . . . . . . . . . . . . 3-39
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-36
What Will You See After an Airbag Inflates? . . . . . . . . . . 3-38 Airbag System (cont.)
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-35
Where Are the Airbags? . . . . . . 3-33
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-45
Passenger Status Indicator . . . 5-15
Readiness Light . . . . . . . . . . . . . . 5-15
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-44
System Check . . . . . . . . . . . . . . . . 3-31
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-12
All-Wheel Drive . . . . . . . . . . . . . . . . 9-27
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-6
Antenna Multi-Band . . . . . . . . . . . . . . . . . . . . 7-12
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-12
Alarm System Messages . . . . . 5-37
Antilock Brake System (ABS) . . . . . . . . . . . . . . . . 9-28
Warning Light . . . . . . . . . . . . . . . . . 5-20 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-89
Interior . . . . . . . . . . . . . . . . . . . . . . 10-92
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Assistance Program, Roadside . . . . . . . . . . . . . . 13-8, 13-10
Audio Players . . . . . . . . . . . . . . . . . 7-12
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-14
MP3 . . . . . . . . . . . . . . . . . . . . 7-21, 7-27
Audio System
Radio Reception . . . . . . . . . . . . . . 7-11
Rear Seat (RSA) . . . . . . . . . . . . . 7-44
Theft-Deterrent Feature . . . . . . . . 7-2
Automatic Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Automatic Transmission . . . . . . . 9-24 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-12
Manual Mode . . . . . . . . . . . . . . . . . 9-26
Automatic Transmission Shift Lock Control
Function Check . . . . . . . . . . . . . 10-27
Auxiliary Devices . . . . . . . . . . . . . . 7-33

Black plate (8,1)Chevrolet Traverse Owner Manual - 2011
i-8 INDEX
O
Object Detection SystemMessages . . . . . . . . . . . . . . . . . . . . 5-36
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-12
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . . 9-5
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-8
Engine Oil Life System . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-22
Older Children, Restraints . . . . . 3-47
Online Owner Center . . . . . . . . . . 13-7
OnStar
®System . . . . . . . . . . . . . . . 1-24
Operation, Infotainment System . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Outlets Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Overheated Engine Protection
Operating Mode . . . . . . . . . . . . . 10-20
Overheating, Engine . . . . . . . . . . 10-18
P
Parade Dimming . . . . . . . . . . . . . . . . 6-6
Park Shifting Into . . . . . . . . . . . . . . . . . . . 9-20
Shifting Out of . . . . . . . . . . . . . . . . 9-21
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-17
Parking Assist, Ultrasonic . . . . . . . . . . . . . 9-34
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-29
Brake and P (Park)Mechanism Check . . . . . . . . 10-28
Over Things That Burn . . . . . . . 9-22
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . 5-15
Passenger Sensing System . . . 3-39
Perchlorate Materials Requirements, California . . . . . 10-3
Phone Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-46
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Protection, Battery . . . . . . . . . . . . . 6-7
Retained Accessory (RAP) . . . 9-18 Power (cont.)
Seat Adjustment . . . . . . . . . . . . . . . 3-4
Steering Fluid . . . . . . . . . . . . . . . 10-21
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Pregnancy, Using Safety Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Privacy Radio FrequencyIdentification (RFID) . . . . . . . 13-19
Program Courtesy Transportation . . . . .13-11
Proposition 65 Warning, California . . . . . . . . . . . . . . . . . . . . . 10-2
R
Radio FrequencyIdentification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-19
Radios AM-FM Radio . . . . . . . . . . . . . . . . . . 7-6
CD/DVD Player . . . . . . . . . . . . . . . 7-14
Reception . . . . . . . . . . . . . . . . . . . . 7-11
Satellite . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Reading Lamps . . . . . . . . . . . . . . . . . 6-5

Black plate (9,1)Chevrolet Traverse Owner Manual - 2011
INDEX i-9
Rear Climate ControlSystem . . . . . . . . . . . . . . . . . 8-10, 8-11
Rear Seat Audio (RSA) System . . . . . . . . . . . . . . . . . . . . . . . 7-44
Rear Seat Entertainment System . . . . . . . . . . . . . . . . . . . . . . . 7-35
Rear Seat Audio (RSA) . . . . . . . 7-44
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-11
Rear Vision Camera (RVC) . . . . 9-36
Rear Window Washer/Wiper . . . . 5-6
Rearview Mirrors . . . . . . . . . . . . . . 2-18 Automatic Dimming . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-7
Recommended Fluids and Lubricants . . . . . . . . . . . . . . . . . . . . 11-6
Recommended Fuel . . . . . . . . . . . 9-41
Records
Maintenance . . . . . . . . . . . . . . . . . . 11-9
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . 10-85
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-8
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement Bulbs . . . . . . . . . . . 10-31 Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-46
Maintenance . . . . . . . . . . . . . . . . . . 11-8
Replacing Airbag System . . . . . . 3-46
Replacing LATCH System Parts After a Crash . . . . . . . . . . . 3-63
Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Reporting Safety Defects Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 9-18
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Roadside Assistance Program . . . . . . . . . . . . . . . 13-8, 13-10
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-21
Roof Rack System . . . . . . . . . . . . . . 4-5
Rotation, Tires . . . . . . . . . . . . . . . . 10-50
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . . . . . . . 9-23S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-16Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Extender . . . . . . . . . . . . . . . . . . . . . . 3-29
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-19
Lap-Shoulder Belt . . . . . . . . . . . . 3-24
Reminders . . . . . . . . . . . . . . . . . . . . 5-14
Replacing After a Crash . . . . . . 3-30
Use During Pregnancy . . . . . . . . 3-29
Safety Defects Reporting
Canadian Government . . . . . . 13-16
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-30
Satellite Radio . . . . . . . . . . . . . . . . . . 7-8
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . 13-10
Sealant Kit, Tire . . . . . . . . . . . . . . 10-61
Seats Adjustment, Front . . . . . . . . . . . . . . 3-3
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and VentilatedFront . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Heated Front . . . . . . . . . . . . . . . . . . 3-9