Black plate (24,1)Chevrolet Traverse Owner Manual - 2011
1-24 In Brief
OnStar®
For vehicles with an active OnStar
subscription, OnStar uses several
innovative technologies and live
advisors to provide a wide range
of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to see if
you need help.
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles. Not
all OnStar services are available on all vehicles. For more information,
see the OnStar Owner's Guide;
visit www.onstar.com (U.S.) or
www.onstar.ca (Canada); contact
OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or
TTY 1‐877‐248‐2080; or
press
Qto speak with an
OnStar advisor 24 hours a day,
7 days a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
Black plate (11,1)Chevrolet Traverse Owner Manual - 2011
Keys, Doors and Windows 2-11
Power Liftgate Button nearLiftgate Latch
The liftgate can also be closed by
pressing the power liftgate button
next to the liftgate latch. Press the
button a second time during liftgate
operation to reverse that operation.
The power liftgate may be
temporarily disabled under extreme
temperatures or under low battery
conditions. If this occurs, the liftgate
can still be operated manually.
If the transmission is shifted out of
P (Park) while the power function is
in progress, the liftgate power function will continue to completion.
If the transmission is shifted out of
P (Park) and the vehicle accelerates
before the power liftgate latches
closed, the liftgate may reverse to
the open position. Cargo could fall
out of the vehicle. Always make
sure the power liftgate is closed and
latched before you drive away.
If you power open the liftgate and
the liftgate support struts have lost
pressure, the lights will flash and a
chime will sound. The liftgate will
stay open temporarily, then slowly
close. See your dealer for service
before using the liftgate if this
occurs.
Obstacle Detection Features
A warning chime will sound and the
liftgate will automatically reverse
direction to the full closed or open
position if the liftgate encounters an
obstacle during a power open or
close cycle. After removing the
obstruction, the power liftgate
operation can be used again.
If the liftgate comes across more
obstacles on the same power cycle,
the power function deactivates, and
you must manually open or close
the liftgate. A message displays,
LIFTGATE OPEN, to indicate that
the liftgate is open. See
Driver
Information Center (DIC) (With DIC
Buttons)
on page 5‑24or Driver
Information Center (DIC) (Without
DIC Buttons)
on page 5‑29for
more information. After removing
the obstructions, manually open the
liftgate to the full open position or
close the liftgate to the fully closed
and latched position. The liftgate
resumes normal power operation.
The vehicle has pinch sensors
located on the side edges of the
liftgate. If an object is caught
between the liftgate and the body
and presses against this sensor, the
liftgate will reverse direction and
open fully. The liftgate will remain
open until it is activated again or
closed manually. Do not force the
liftgate open or closed during a
power cycle.
Black plate (35,1)Chevrolet Traverse Owner Manual - 2011
Seats and Restraints 3-35
When Should an Airbag
Inflate?
Frontal airbags are designed to
inflate in moderate to severe frontal
or near-frontal crashes to help
reduce the potential for severe
injuries mainly to the driver's or right
front passenger's head and chest.
However, they are only designed to
inflate if the impact exceeds a
predetermined deployment
threshold. Deployment thresholds
are used to predict how severe a
crash is likely to be in time for the
airbags to inflate and help restrain
the occupants.
Whether the frontal airbags will or
should deploy is not based on
how fast your vehicle is traveling.
It depends largely on what you hit,
the direction of the impact, and how
quickly your vehicle slows down.Frontal airbags may inflate at
different crash speeds. For
example:.If the vehicle hits a stationary
object, the airbags could inflate
at a different crash speed than if
the vehicle hits a moving object.
.If the vehicle hits an object that
deforms, the airbags could
inflate at a different crash speed
than if the vehicle hits an object
that does not deform.
.If the vehicle hits a narrow object
(like a pole), the airbags could
inflate at a different crash speed
than if the vehicle hits a wide
object (like a wall).
.If the vehicle goes into an object
at an angle, the airbags could
inflate at a different crash speed
than if the vehicle goes straight
into the object.
Thresholds can also vary with
specific vehicle design. Frontal airbags are not intended to
inflate during vehicle rollovers, rear
impacts, or in many side impacts.
In addition, the vehicle has
dual-stage frontal airbags.
Dual-stage airbags adjust the
restraint according to crash severity.
The vehicle has electronic frontal
sensors, which help the sensing
system distinguish between a
moderate frontal impact and a more
severe frontal impact. For moderate
frontal impacts, dual-stage airbags
inflate at a level less than full
deployment. For more severe frontal
impacts, full deployment occurs.
The vehicle has seat-mounted side
impact and roof-rail airbags. See
Airbag Systemon page 3‑31.
Seat-mounted side impact and
roof-rail airbags are intended to
inflate in moderate to severe
side crashes. In addition, these
roof-rail airbags are intended
to inflate during a rollover or
in a severe frontal impact.
Black plate (40,1)Chevrolet Traverse Owner Manual - 2011
3-40 Seats and Restraints
The passenger sensing system
turns off the right front passenger
frontal airbag under certain
conditions. The driver airbag,
seat‐mounted side impact airbags
and the roof-rail airbags are not
affected by the passenger sensing
system.
The passenger sensing system
works with sensors that are part
of the right front passenger seat.
The sensors are designed to detect
the presence of a properly-seated
occupant and determine if the right
front passenger frontal airbag
should be enabled (may inflate)
or not.
According to accident statistics,
children are safer when properly
secured in a rear seat in the correct
child restraint for their weight
and size.We recommend that children be
secured in a rear seat, including: an
infant or a child riding in a
rear-facing child restraint; a child
riding in a forward-facing child seat;
an older child riding in a booster
seat; and children, who are large
enough, using safety belts.
A label on the sun visor says,
“Never put a rear-facing child seat in
the front.”
This is because the risk to
the rear-facing child is so great,
if the airbag deploys.
{WARNING
A child in a rear-facing child
restraint can be seriously
injured or killed if the right front
passenger airbag inflates.
This is because the back of the
rear-facing child restraint would
be very close to the inflating
airbag. A child in a forward-facing
child restraint can be seriously
injured or killed if the right front
(Continued)
WARNING (Continued)
passenger airbag inflates and the
passenger seat is in a forward
position.
Even if the passenger sensing
system has turned off the right
front passenger frontal airbag,
no system is fail-safe. No one can
guarantee that an airbag will not
deploy under some unusual
circumstance, even though the
airbag is turned off.
Secure rear-facing child restraints
in a rear seat, even if the airbag
is off. If you secure a
forward-facing child restraint in
the right front seat, always move
the front passenger seat as far
back as it will go. It is better to
secure the child restraint in a
rear seat.
Black plate (45,1)Chevrolet Traverse Owner Manual - 2011
Seats and Restraints 3-45
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle has a
passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on
top of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System
on
page 3‑39.
If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure
on
page 13‑1.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels
on
page 10‑54for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure
on
page 13‑1.
Black plate (46,1)Chevrolet Traverse Owner Manual - 2011
3-46 Seats and Restraints
In addition, the dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.
Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
SeeAirbag Readiness Light
on
page 5‑15for more information.
Notice: If an airbag covering is
damaged, opened, or broken,
the airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate?
on page 3‑36.
See your dealer for service.
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the
airbag systems in your vehicle.
A damaged airbag system may
not work properly and may
not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away.
See
Airbag Readiness Light
on
page 5‑15for more information.
Black plate (10,1)Chevrolet Traverse Owner Manual - 2011
5-10 Instruments and Controls
The power outlet is not designed for
and may not work properly, if the
following are plugged in:
.Equipment with high initial peak
wattage such as:
compressor-driven refrigerators
and electric power tools.
.Other equipment requiring an
extremely stable power supply
such as:
microcomputer-controlled
electric blankets, touch sensor
lamps, etc.
See High Voltage Devices and
Wiring on page 10‑31.
Warning Lights,
Gauges, and
Indicators
Warning lights and gauges can
signal that something is wrong
before it becomes serious enough
to cause an expensive repair or
replacement. Paying attention to the
warning lights and gauges could
prevent injury.
Warning lights come on when there
could be a problem with a vehicle
function. Some warning lights come
on briefly when the engine is started
to indicate they are working. Gauges can indicate when there
could be a problem with a vehicle
function. Often gauges and warning
lights work together to indicate a
problem with the vehicle.
When one of the warning lights
comes on and stays on while
driving, or when one of the gauges
shows there may be a problem,
check the section that explains what
to do. Follow this manual's advice.
Waiting to do repairs can be costly
and even dangerous.
Black plate (15,1)Chevrolet Traverse Owner Manual - 2011
Instruments and Controls 5-15
as a briefcase, handbag, grocery
bag, laptop or other electronic
device. To turn off the warning light
and or chime, remove the object
from the seat or buckle the
safety belt.
Airbag Readiness Light
This light shows if there is an
electrical problem with the
airbag system. The system check
includes the airbag sensor, the
pretensioners, the airbag modules,
the wiring and the crash sensing
and diagnostic module. For more
information on the airbag system,
seeAirbag System on page 3‑31.
The airbag readiness light comes on
and stay on for several seconds
when the vehicle is started.
Then the light turns off.
{WARNING
If the airbag readiness light stays
on after the vehicle is started or
comes on while driving, it means
the airbag system might not be
working properly. The airbags in
the vehicle might not inflate in a
crash, or they could even inflate
without a crash. To help avoid
injury, have the vehicle serviced
right away.
Passenger Airbag Status
Indicator
The vehicle has a passenger
sensing system. See Passenger
Sensing System
on page 3‑39for
important safety information. The
instrument panel has a passenger
airbag status indicator.
United States
Canada and Mexico
When the vehicle is started, the
passenger airbag status indicator
will light ON and OFF, or the symbol
for on and off, for several seconds
as a system check. If you are using
remote start to start the vehicle from
a distance, if equipped, you may not
see the system check. Then, after
several more seconds, the status
indicator will light either ON or OFF,
or either the on or off symbol to let
you know the status of the right front
passenger frontal airbag.