Black plate (25,1)Chevrolet Traverse Owner Manual - 2011
In Brief 1-25
OnStar service can’t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about your vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have a
working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modifyany equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
See
Radio Frequency Statement
on
page 13‑19for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls
on
page 5‑2for more information. On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio if
the OnStar advisor cannot be heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly. Push
the
Qbutton and request a vehicle
diagnostic. If the light appears clear
(no light appears), your OnStar
subscription has expired and all
services have been deactivated.
Push the
Qbutton to confirm that
the OnStar equipment is active.
Black plate (17,1)Chevrolet Traverse Owner Manual - 2011
Seats and Restraints 3-17
Why Safety Belts Work
When you ride in or on anything,
you go as fast as it goes.
Take the simplest vehicle. Suppose
it is just a seat on wheels.
Put someone on it.
Get it up to speed. Then stop the
vehicle. The rider does not stop.
The person keeps going until
stopped by something. In a real
vehicle, it could be the windshield...
Black plate (31,1)Chevrolet Traverse Owner Manual - 2011
Seats and Restraints 3-31
After a minor crash, replacement of
safety belts may not be necessary.
But the safety belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the safety
belt assemblies inspected or
replaced.
New parts and repairs may be
necessary even if the safety belt
system was not being used at the
time of the crash.
Have the safety belt pretensioners
checked if the vehicle has been in a
crash, or if the airbag readiness light
stays on after you start the vehicle
or while you are driving. SeeAirbag
Readiness Light on page 5‑15.Airbag System
The vehicle has the following
airbags:
.A frontal airbag for the driver.
.A frontal airbag for the right front
passenger.
.A seat-mounted side impact
airbag for the driver.
.A seat-mounted side impact
airbag for the right front
passenger.
.A roof-rail airbag for the driver,
passenger seated directly
behind the driver, and the third
row outboard passenger
position.
.A roof-rail airbag for the right
front passenger, passenger
seated directly behind the right
front passenger, and the third
row outboard passenger
position. All of the airbags in the vehicle will
have the word AIRBAG embossed
in the trim or on an attached label
near the deployment opening.
For frontal airbags, the word
AIRBAG will appear on the middle
part of the steering wheel for the
driver and on the instrument panel
for the right front passenger.
With seat-mounted side impact
airbags, the word AIRBAG will
appear on the side of the seatback
closest to the door.
With roof-rail airbags, the word
AIRBAG will appear along the
headliner or trim.
Airbags are designed to supplement
the protection provided by safety
belts. Even though today's airbags
are also designed to help reduce
the risk of injury from the force of an
inflating bag, all airbags must inflate
very quickly to do their job.
Black plate (33,1)Chevrolet Traverse Owner Manual - 2011
Seats and Restraints 3-33
There is an airbag readiness light
on the instrument panel cluster,
which shows the airbag symbol.
The system checks the airbag
electrical system for malfunctions.
The light tells you if there is an
electrical problem. SeeAirbag
Readiness Light
on page 5‑15for
more information.
Where Are the Airbags?
The driver frontal airbag is in the
middle of the steering wheel.
The right front passenger frontal
airbag is in the instrument panel on
the passenger side.
Black plate (34,1)Chevrolet Traverse Owner Manual - 2011
3-34 Seats and Restraints
Driver Side shown, PassengerSide similar
The seat-mounted side impact
airbags for the driver and right front
passenger are in the side of the
seatbacks closest to the door.Driver Side shown, Passenger Side similar
The roof-rail airbags for the driver,
right front passenger, passengers
behind the driver and right front
passenger, and the third row
outboard passengers are in the
ceiling above the side windows.
{WARNING
If something is between an
occupant and an airbag, the
airbag might not inflate properly
or it might force the object into
that person causing severe injury
or even death. The path of an
inflating airbag must be kept
clear. Do not put anything
between an occupant and an
airbag, and do not attach or put
anything on the steering wheel
hub or on or near any other
airbag covering.
Do not use seat accessories
that block the inflation path of a
seat-mounted side impact airbag.
Never secure anything to the roof
of a vehicle with roof-rail airbags
by routing a rope or tie down
through any door or window
opening. If you do, the path of
an inflating roof-rail airbag will
be blocked.
Black plate (36,1)Chevrolet Traverse Owner Manual - 2011
3-36 Seats and Restraints
Seat-mounted side impact and
roof-rail airbags will inflate if the
crash severity is above the system's
designed threshold level. The
threshold level can vary with
specific vehicle design.
Seat-mounted side impact airbags
are not intended to inflate in frontal
impacts, near-frontal impacts,
rollovers, or rear impacts. Roof-rail
airbags are not intended to inflate in
rear impacts. A seat-mounted side
impact airbag is intended to deploy
on the side of the vehicle that is
struck. Both roof-rail airbags will
deploy when either side of the
vehicle is struck, or if the sensing
system predicts that the vehicle is
about to roll over, or in a severe
frontal impact.In any particular crash, no one can
say whether an airbag should have
inflated simply because of the
damage to a vehicle or because
of what the repair costs were.
For frontal airbags, inflation is
determined by what the vehicle hits,
the angle of the impact, and how
quickly the vehicle slows down.
For seat-mounted side impact and
roof-rail airbags, deployment is
determined by the location and
severity of the side impact. In a
rollover event, roof-rail airbag
deployment is determined by the
direction of the roll.What Makes an Airbag
Inflate?
In a deployment event, the sensing
system sends an electrical signal
triggering a release of gas from the
inflator. Gas from the inflator fills the
airbag causing the bag to break out
of the cover and deploy. The inflator,
the airbag, and related hardware are
all part of the airbag module.
Frontal airbag modules are located
inside the steering wheel and
instrument panel. For vehicles with
seat-mounted side impact airbags,
there are airbag modules in the
side of the front seatbacks closest
to the door. For vehicles with
roof-rail airbags, there are airbag
modules in the ceiling of the vehicle,
near the side windows that have
occupant seating positions.
Black plate (37,1)Chevrolet Traverse Owner Manual - 2011
Seats and Restraints 3-37
How Does an Airbag
Restrain?
In moderate to severe frontal or
near frontal collisions, even belted
occupants can contact the steering
wheel or the instrument panel. In
moderate to severe side collisions,
even belted occupants can contact
the inside of the vehicle.
Airbags supplement the protection
provided by safety belts. Frontal
airbags distribute the force of the
impact more evenly over the
occupant's upper body, stopping
the occupant more gradually.Seat‐mounted side impact and
roof-rail airbags distribute the force
of the impact more evenly over the
occupant's upper body.
Rollover capable roof-rail airbags
are designed to help contain the
head and chest of occupants in the
outboard seating positions in the
first and second rows. The rollover
capable roof-rail airbags are
designed to help reduce the risk of
full or partial ejection in rollover
events, although no system can
prevent all such ejections.
But airbags would not help in many
types of collisions, primarily
because the occupant's motion is
not toward those airbags. See
When
Should an Airbag Inflate?on
page 3‑35for more information.
Airbags should never be regarded
as anything more than a supplement
to safety belts.
Black plate (45,1)Chevrolet Traverse Owner Manual - 2011
Seats and Restraints 3-45
Adding Equipment to the
Airbag-Equipped Vehicle
Q: Is there anything I might addto or change about the vehicle
that could keep the airbags
from working properly?
A: Yes. If you add things that
change the vehicle's frame,
bumper system, height, front end
or side sheet metal, they may
keep the airbag system from
working properly. Changing or
moving any parts of the front
seats, safety belts, the airbag
sensing and diagnostic module,
steering wheel, instrument
panel, roof-rail airbag modules,
ceiling headliner or pillar garnish
trim, overhead console, front
sensors, side impact sensors,
or airbag wiring can affect the
operation of the airbag system.
In addition, the vehicle has a
passenger sensing system for
the right front passenger
position, which includes sensors
that are part of the passenger seat. The passenger sensing
system may not operate properly
if the original seat trim is
replaced with non-GM covers,
upholstery or trim, or with
GM covers, upholstery or trim
designed for a different vehicle.
Any object, such as an
aftermarket seat heater or a
comfort enhancing pad or
device, installed under or on
top of the seat fabric, could also
interfere with the operation of
the passenger sensing system.
This could either prevent proper
deployment of the passenger
airbag(s) or prevent the
passenger sensing system from
properly turning off the
passenger airbag(s). See
Passenger Sensing System
on
page 3‑39.
If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer Satisfaction Procedure in this
manual. See
Customer
Satisfaction Procedure
on
page 13‑1.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels
on
page 10‑54for additional
important information.
Q: Because I have a disability, I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure
on
page 13‑1.