
Black plate (13,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-13
Check XM Receivr:If this
message does not clear within a
short period of time, the receiver
could have a fault. Consult with your
dealer.
XM Not Available: If this message
does not clear within a short period
of time, the receiver could have a
fault. Consult with your dealer.
No Subscription Please Renew:
The XM subscription needs to be
reactivated. Contact XM at
www.xmradio.com or call
1-800-929-2100.
Radio Reception
Frequency interference and static
can occur during normal radio
reception if items such as cell phone
chargers, vehicle convenience
accessories, and external electronic
devices are plugged into the
accessory power outlet. If there is
interference or static, unplug the
item from the accessory power
outlet.
AM
The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. For better radio
reception, most AM radio stations
boost the power levels during the
day, and then reduce these levels
during the night. Static can also
occur when things like storms and
power lines interfere with radio
reception. When this happens, try
reducing the treble on the radio.
FM Stereo
FM signals only reach about
16 to 65 km (10 to 40 miles).
Although the radio has a built-in
electronic circuit that automatically
works to reduce interference, some
static can occur, especially around
tall buildings or hills, causing the
sound to fade in and out.
XM™ Satellite Radio Service
XM Satellite Radio Service gives
digital radio reception from coast to
coast in the 48 contiguous United
States, and in Canada. Just as with
FM, tall buildings or hills can
interfere with satellite radio signals,
causing the sound to fade in and
out. In addition, traveling or standing
under heavy foliage, bridges,
garages, or tunnels may cause loss
of the XM signal for a period of time.
Cellular Phone Usage
Cellular phone usage may cause
interference with the vehicle's radio.
This interference may occur when
making or receiving phone calls,
charging the phone's battery,
or simply having the phone on. This
interference causes an increased
level of static while listening to the
radio. If static is received while
listening to the radio, unplug the
cellular phone and turn it off.

Black plate (31,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-31
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
located on the lower right side of the
faceplate can connect to an external
audio device such as an iPod
®,
MP3 player, CD player, for use as
another source for audio listening.
This input jack is not an audio
output; do not plug headphones into
the front auxiliary input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving on page 9‑2 for
more information on driver
distraction.
To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers. For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.O(Power/Volume):
Turn clockwise
or counterclockwise to increase
or decrease the volume of the
portable player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND: Press to listen to the radio
when a portable audio device is
playing. The portable audio device
continues playing.
CD/AUX (CD/Auxiliary): Press to
play a CD when a portable audio
device is playing. Press again and
the system begins playing audio
from the connected portable audio
player. If a portable audio player is
not connected, “No Input Device
Found” displays. DVD/CD AUX (CD/Auxiliary):
Press to cycle through DVD, CD,
or Auxiliary when listening to the
radio. The DVD/CD text tab and a
message showing track or chapter
number displays when a disc is in
either slot. Press again and the
system automatically searches for
an auxiliary input device, such as a
portable audio player. If a portable
audio player is not connected,
“No
Aux Input Device” displays. If a disc
is in both the DVD slot and the CD
slot the DVD/CD AUX button cycles
between the two sources and not
indicate “No Aux Input Device”. If a
front auxiliary device is connected,
the DVD/CD AUX button cycles
through all available options, such
as: DVD slot, CD slot, Front
Auxiliary, and Rear Auxiliary (if
available). See “Using the Auxiliary
Input Jack(s)” in this section,
or “Audio/Video (A/V) Jacks” under,
Rear Seat Entertainment (RSE)
System on page 7‑36 for more
information.

Black plate (33,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-33
automatically powers off and will not
charge or draw power from the
vehicle's battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the Auxiliary
Input Jack using a standard 3.5 mm
(1/8 in) stereo cable. See“Using the
Auxiliary Input Jack” earlier for more
information.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs and display
song information on the radio’s
display.
f(Tune): Turn to select files.
©SEEK:Press to go to the start of
the track, if more than ten seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV (Reverse): Press and hold
to reverse playback quickly. Sound
is heard at a reduced volume.
Release
sREV to resume playing.
The elapsed time of the file
displays.
\FWD (Fast Forward): Press
and hold to advance playback
quickly. Sound is heard at a reduced
volume. Release
\FWD to
resume playing. The elapsed time of
the file displays.
4(Information): Press to display
additional information about the
selected track.
Using Softkeys to Control a
USB Storage Device or iPod
The five softkeys below the radio
display are used to control the
functions listed below.
To use the softkeys:
1. Press the first or fifth softkey below the radio display to
display the functions listed
below, or press the softkey
below the function if it is
currently displayed.
2. Press the softkey below the tab with the function on it to use that
function.
j(Pause): Press the softkey belowjto pause the track. The tab
appears raised when pause is being
used. Press the softkey below
j
again to resume playback.
Back: Press the softkey below the
back tab to go back to the main
display screen on an iPod, or the
root directory on a USB storage
device.

Black plate (37,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-37
Headphones
A. Battery cover
B. Channel 1 or 2 switch
C. Power button
D. Volume control
E. Power indicator light
The RSE includes two 2-channel
wireless headphones that are
dedicated to this system. Channel 1
is dedicated to the video screen,
while Channel 2 is dedicated to
Rear Seat Audio (RSA) selections.
These headphones can be used tolisten to the radio, CDs, DVDs,
MP3s, DVD‐As, or any auxiliary
source connected to A/V jacks or
the auxiliary input jack, if the vehicle
has this feature. The wireless
headphones have an On/Off button,
channel 1 or 2 switch, and a volume
control.
If the vehicle has a third row video
screen display, it has two additional
headphones.
Push the power button to turn on
the headphones. An indicator light
located on the headphones comes
on. If the light comes on, but there
is intermittent sound and/or static on
the headphones, or if the indicator
light does not come on, the batteries
might need to be replaced. See
“Battery Replacement”
later in this
section for more information. Switch
the headphones to Off when not
in use. Infrared transmitters are located at
the rear of the overhead console.
The headphones shut off
automatically to save the battery
power if the RSE system and RSA
are shut off, or if the headphones
are out of range of the transmitters
for more than three minutes. If you
move too far forward or step out of
the vehicle, the headphones lose
the audio signal.
To adjust the volume on the
headphones, use the volume control
located on the right side.
For optimal audio performance, the
headphones must be worn correctly.
Headphones should be worn with
the headband over the top of the
head for best audio reception. The
symbol L (Left) appears on the
outside bottom edge of the ear cup
and should be positioned on the left
ear. The symbol R (Right) appears
on the outside bottom edge of the
ear cup and should be positioned on
the right ear.

Black plate (38,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-38 Infotainment System
Notice:Do not store the
headphones in heat or direct
sunlight. This could damage the
headphones and repairs will not
be covered by the warranty.
Storage in extreme cold can
weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads attached to the
headphones become worn or
damaged, the pads can be replaced
separately from the headphone set.
To purchase replacement ear pads,
call 1‐888‐293‐3332, then prompt
zero (0), or contact your dealer. Battery Replacement
To change the batteries on the
headphones:
1. Turn the screw to loosen the
battery door located on the left
side of the headphones. Slide
the battery door open.
2. Replace the two batteries in the compartment. Make sure that
they are installed correctly, using
the diagram on the inside of the
battery compartment.
3. Replace the battery door and tighten the door screw.
If the headphones are to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Audio/Video (A/V) Jacks
A. Yellow: Video Input
B. White: Left Audio Input
C. Red: Right Audio Input
The A/V jacks are color coded to
match typical home entertainment
system equipment.
The A/V jacks, located on the rear
of the floor console, allow audio or
video signals to be connected from
an auxiliary device such as a
camcorder or a video game unit to
the RSE system. Adapter

Black plate (40,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
7-40 Infotainment System
When a device is connected to the
A/V jacks, or the radio's auxiliary
input jack if the vehicle has this
feature, the rear seat passengers
are able to hear audio from the
auxiliary device through the wireless
or wired headphones. The front seat
passengers are able to listen to
playback from this device through
the vehicle speakers by selecting
AUX as the source on the radio.
Video Screen(s)
The video screen(s) are located in
the overhead console.
To use the video screen(s):
1. Push the release button locatedon the overhead console.
2. Move the screen to the desired position.
When the video screen is not in
use, push it up into its locked
position. If a DVD is playing and the screen
is raised to its locked position, the
screen remains on. This is normal,
and the DVD continues to play
through the previous audio source.
Use the remote control power button
or eject the disc to turn off the
screen.
The overhead console contains the
infrared transmitters for the wireless
headphones and the infrared
receivers for the remote control.
They are located at the rear of the
console.
Notice:
Avoid directly touching
the video screen, as damage may
occur. See “Cleaning the Video
Screen” later in this section for
more information.
Remote Control
To use the remote control, aim it at
the transmitter window at the rear of
the RSE overhead console and
press the desired button. Direct
sunlight or very bright light could
affect the ability of the RSE
transmitter to receive signals from
the remote control. If the remote
control does not seem to be
working, the batteries might need to
be replaced. See “Battery
Replacement” later in this section.

Black plate (43,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Infotainment System 7-43
If the vehicle has a third row video
screen, the AUX button controls the
source display on the second row
video screen, and the third row
video screen as described in the
table below:Aux
Button Press Second
Row
Screen Third Row
Screen
Default
State (No Press) DVD
Media DVD
Media
First
Press Aux Video
Source Aux Video
Source
Second Press DVD
Media Aux Video
Source
Third
Press Aux Video
Source DVD
Media
Fourth Press Return to
Default
State Return to
Default
Stated(Camera): Press this button to
change camera angles on DVDs
that have this feature while a DVD is
playing. The format and content of
this function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear): Press this button within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number. Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on the
remote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.

Black plate (21,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Driving and Operating 9-21
WARNING (Continued)
If the vehicle is stuck in the snow:
.Clear away snow from around
the base of your vehicle,
especially any that is blocking
the exhaust pipe.
.Check again from time to
time to be sure snow does
not collect there.
.Open a window about 5 cm
(2 in) on the side of the
vehicle that is away from the
wind to bring in fresh air.
.Fully open the air outlets on
or under the instrument
panel.
.Adjust the climate control
system to a setting that
circulates the air inside the
vehicle and set the fan speed
to the highest setting. See
Climate Control System in the
Index.(Continued)
WARNING (Continued)
For more information about
carbon monoxide, see Engine
Exhaust on page 9‑37.
Snow can trap exhaust gases
under your vehicle. This can
cause deadly CO (Carbon
Monoxide) gas to get inside. CO
could overcome you and kill you.
You cannot see it or smell it, so
you might not know it is in your
vehicle. Clear away snow from
around the base of your vehicle,
especially any that is blocking the
exhaust. Run the engine for short periods
only as needed to keep warm, but
be careful.
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine runs
faster than the idle speed. This
keeps the battery charged to restart
the vehicle and to signal for help
with the headlamps. Do this as little
as possible to save fuel.