
Black plate (30,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
1-30 In Brief
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar terms and conditions
included in the OnStar Subscriber
Information.
OnStar service cannot work unless
the vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area. OnStar service also
cannot work unless the vehicle is in
a place where the wireless service
provider OnStar has hired for that
area has coverage, network
capacity and reception when the
service is needed, and technology
that is compatible with the OnStar
service. Not all services are
available everywhere, particularly in
remote or enclosed areas, or at all
times.The OnStar system can record and
transmit vehicle information. This
information is automatically sent to
an OnStar call center when
Qis
pressed,
]is pressed, or if the
airbags or ACR system deploy. This
information usually includes the
vehicle's GPS location and, in the
event of a crash, additional
information regarding the crash that
the vehicle was involved in (e.g. the
direction from which the vehicle was
hit). When the virtual advisor feature
of OnStar hands-free calling is
used, the vehicle also sends OnStar
the vehicle's GPS location so they
can provide services where it is
located.
Location information about the
vehicle is only available if the GPS
satellite signals are unobstructed
and available. The vehicle must have a working
electrical system, including
adequate battery power, for the
OnStar equipment to operate. There
are other problems OnStar cannot
control that may prevent OnStar
from providing OnStar service at
any particular time or place. Some
examples are damage to important
parts of the vehicle in a crash, hills,
tall buildings, tunnels, weather or
wireless phone network congestion.
See
Radio Frequency Statment on
page 13‑18 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.

Black plate (3,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Keys, Doors and Windows 2-3
If there is a decrease in the RKE
operating range:
.Check the distance. The
transmitter may be too far from
the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions work up to
60 m (195 ft) away from the vehicle.
There are other conditions which
can affect the performance of the
transmitter. See Remote Keyless
Entry (RKE) System on page 2‑2.
With Remote Start and Liftglass
With Remote Start and Power
Liftgate and Liftglass
The following functions may be
available if your vehicle has the
RKE system:
/(Remote Vehicle Start): For
vehicles with this feature, press to
start the engine from outside the
vehicle using the RKE transmitter.
See Remote Vehicle Start on
page 2‑6 for additional information.
Q(Lock):Press to lock all the
doors.

Black plate (8,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
6-8 Lighting
Reading Lamps
For vehicles with reading lamps
they are located on the overhead
console.
To turn on the reading lamps, press
the button located next to each
lamp. To turn them off, press the
button again.
The vehicle may also have reading
lamps in other locations. To turn the
lamps on or off, press the button
located next to the lamp.
The lamps are fixed and cannot be
adjusted.
Lighting Features
Entry Lighting
The vehicle has an illuminated entry
feature.
When the doors are opened, the
dome lamps will come on if the
dome override button is in the
extended position. If the dome
override button is pressed in, the
lamps will not come on.
Exit Lighting
The interior lamps come on when
the key is removed from the ignition.
They turn off automatically in
20 seconds. The lights do not come
on if the dome override button is
pressed in.
Battery Load
Management
The vehicle has Electric Power
Management (EPM) that estimates
the battery's temperature and state
of charge. It then adjusts the voltage
for best performance and extended
life of the battery.
When the battery's state of charge
is low, the voltage is raised slightly
to quickly bring the charge back up.
When the state of charge is high,
the voltage is lowered slightly to
prevent overcharging. If the vehicle
has a voltmeter gauge or a voltage
display on the Driver Information
Center (DIC), you may see the
voltage move up or down. This is
normal. If there is a problem, an
alert will be displayed.

Black plate (31,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Driving and Operating 9-31
In an emergency:
1. Brake using a firm and steadypressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to neutral. This can be done while the vehicle is
moving. After shifting to neutral,
firmly apply the brakes and steer
the vehicle to a safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
to LOCK/OFF. On vehicles with
an automatic transmission, the
shift lever must be in P (Park) to
turn the ignition switch to the
LOCK/OFF position.
4. Set the parking brake. See Parking Brake on page 9‑54.
The steering can bind with the
wheels turned off center. If this
happens, move the steering wheel
from right to left while turning the key to ACC/ACCESSORY. If this
doesn't work, then the vehicle needs
service.
Notice:
Using a tool to force the
key to turn in the ignition could
cause damage to the switch or
break the key. Use the correct
key, make sure it is all the way in,
and turn it only with your hand.
If the key cannot be turned by
hand, see your dealer.
B (ACC/ACCESSORY): This
position lets things like the radio
and the windshield wipers operate
while the engine is off. Use this
position if the vehicle must be
pushed or towed.
C (ON/RUN): This position can be
used to operate the electrical
accessories and to display some
instrument panel cluster warning
and indicator lights. The switch
stays in this position when the
engine is running. The transmission
is also unlocked in this position on
automatic transmission vehicles. If you leave the key in the ACC/
ACCESSORY or ON/RUN position
with the engine off, the battery could
be drained. You may not be able to
start the vehicle if the battery is
allowed to drain for an extended
period of time.
D (START):
This is the position that
starts the engine. When the engine
starts, release the key. The ignition
switch returns to ON/RUN for
driving.
A warning tone will sound when the
driver door is opened and the
ignition is in ACC/ACCESSORY or
LOCK/OFF, and the key is in the
ignition.

Black plate (29,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-29
Battery
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Refer to the replacement number on
the original battery label when a
new battery is needed. SeeEngine
Compartment Overview on
page 10‑6 for battery location.
{DANGER
Battery posts, terminals, and
related accessories contain lead
and lead compounds, chemicals
known to the State of California to
cause cancer and reproductive
harm. Wash hands after handling.
Vehicle Storage
{WARNING
Batteries have acid that can burn
you and gas that can explode.
You can be badly hurt if you are
not careful. See Jump Starting on
page 10‑88 for tips on working
around a battery without
getting hurt.
Infrequent Usage: Remove the
black, negative (−) cable from the
battery to keep the battery from
running down.
Extended Storage: Remove the
black, negative (−) cable from the
battery or use a battery trickle
charger.
Four-Wheel Drive
Transfer Case
When to Check Lubricant
Refer to Scheduled Maintenance on
page 11‑3 to determine when to
check the lubricant.

Black plate (89,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
Vehicle Care 10-89
WARNING (Continued)
If you do not follow these steps
exactly, some or all of these
things can hurt you.
Notice: Ignoring these steps
could result in costly damage to
the vehicle that would not be
covered by the warranty.
Trying to start the vehicle by
pushing or pulling it will not
work, and it could damage the
vehicle.
1. Check the other vehicle. It must have a 12-volt battery with a
negative ground system.
Notice: Only use vehicles with
12-volt systems with negative
grounds to jump start your
vehicle. If the other vehicle's
system is not a 12-volt system
with a negative ground, both
vehicles can be damaged. 2. Get the vehicles close enough
so the jumper cables can reach,
but be sure the vehicles are not
touching each other. If they are,
it could cause a ground
connection you do not want. You
would not be able to start your
vehicle, and the bad grounding
could damage the electrical
systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or a
manual transmission in
N (Neutral) before setting the
parking brake. If the vehicle has
a four-wheel-drive transfer case
with a N (Neutral) position, be
sure the transfer case is in a
drive gear, not in N (Neutral).
Notice: If you leave the radio or
other accessories on during the
jump starting procedure, they
could be damaged. The repairs
would not be covered by the warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all the lamps that are not
needed. This avoids sparks and
helps save both batteries. And it
could save the radio!
4. Open the hood on the other vehicle and locate the
positive (+) and negative (−)
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative (−) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.

Black plate (90,1)Chevrolet Tahoe/Suburban Owner Manual - 2011
10-90 Vehicle Care
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.
The remote negative (−) terminal
is a stud located on the right
front of the engine, where the
negative battery cable attaches.
SeeEngine Compartment
Overview on page 10‑6 for more
information on the location of the
remote positive (+) and remote
negative (−) terminals.
{WARNING
An electric fan can start up even
when the engine is not running
and can injure you. Keep hands,
clothing and tools away from any
underhood electric fan.
{WARNING
Using an open flame near a
battery can cause battery gas to
explode. People have been hurt
doing this, and some have been
blinded. Use a flashlight if you
need more light.
Be sure the battery has enough
water. You do not need to add
water to the battery installed in
your new vehicle. But if a battery
has filler caps, be sure the right
amount of fluid is there. If it is low,
(Continued)
WARNING (Continued)
add water to take care of that
first. If you do not, explosive gas
could be present.
Battery fluid contains acid that
can burn you. Do not get it on
you. If you accidentally get it in
your eyes or on your skin, flush
the place with water and get
medical help immediately.
{WARNING
Fans or other moving engine
parts can injure you badly. Keep
your hands away from moving
parts once the engine is running.