Black plate (9,1)Chevrolet Malibu Owner Manual - 2011
Infotainment System 7-9
4(Information) (XM Satellite Radio
Service): For vehicles with XM,
press
4to display additional text
information related to the current
XM channel. If information is
available, the song title information
displays on the top line of the
display and artist information
displays on the bottom line. When
information is not available, “NO
INFO” displays.
Auto Text (Satellite Radio
Service): If additional information is
available for the current song being
played, Auto Text will automatically
page/scroll the information every
three seconds above the FAV
presets on the radio display. By
default, Auto Text is enabled.
To change the Auto Text setting:
1. Press MENU to display the radio
setup menu.
2. Press the softkey under AUTO TXT tab on the radio display.
3. Press the softkey under the ON or OFF tab on the radio display. If
4is pressed and the song title
or artist information is longer than
what can be displayed, the extra
information will page every
three seconds when Auto Text
is activated.
Finding an XM Channel
BAND: Press to switch between
AM, FM, or XM™, if equipped.
f(Tune): Turn to manually select
an XM channel.
©SEEK: Press to go to the
previous XM channel.
.To scan stations, press and hold©SEEK for a few seconds until
the radio beeps once. The radio
goes to a cahnnel, plays for a
few seconds, then goes to the
next station. Press
©SEEK
again to stop scanning.
¨SEEK: Press to go to the next
XM channel.
.To scan stations, press and hold¨SEEK for a few seconds until
the radio beeps once. The radio goes to a station, plays for a few
seconds, then goes to the next
station. Press
¨SEEK again to
stop scanning.
sREV: Press to go to the
previous XM category.
\FWD: Press to go to the next
XM category.
Finding a Category (CAT)
Channel
To find XM channels in a category:
1. Press the CAT button to display the category tabs. Continue
pressing the CAT button until the
desired category name displays.
.Radios with CD and DVD
can also navigate the
category list by pressing the
\FWD or thesREV
button.
2. Press either of the two softkeys below the desired category tab
to immediately tune to the first
XM station in that category.
Black plate (1,1)Chevrolet Malibu Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (United States
and Canada) . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-4
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (United States and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Assistance Program (Mexico) . . . . . . . . . . . . . . . . . . . . 13-9
Scheduling Service Appointments . . . . . . . . . . . . . . 13-9 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . 13-10
Collision Damage Repair . . . 13-11
Service Publications Ordering Information . . . . . . 13-13Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-14
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-15
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-15
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-16
Event Data Recorders . . . . . . 13-16
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-17
Navigation System . . . . . . . . . 13-17
Radio Frequency Identification (RFID) . . . . . . . 13-17
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-17
Customer Information
Customer Satisfaction
Procedure (United States
and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Chevrolet. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of the dealership or the general
manager.
