
Black plate (23,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-23
Column Shift
If the column shift lever cannot be
moved out of P (Park):
1. Apply and maintain the regularbrakes.
2. Turn the ignition key to the ON/RUN position. See Ignition
Positions on page 9‑16 for more
information. 3. Shift out of the P (Park) position
to the N (Neutral) position.
4. Move the vehicle to a safe location.
If you still cannot move the shift
lever from P (Park), consult your
dealer or a professional towing
service.Parking Over Things
That Burn
{WARNING
Things that can burn could touch
hot exhaust parts under the
vehicle and ignite. Do not park
over papers, leaves, dry grass,
or other things that can burn.

Black plate (25,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-25
{WARNING
It can be dangerous to get out of
the vehicle if the automatic
transmission shift lever is not fully
in P (Park) with the parking brake
firmly set. The vehicle can roll.
Do not leave the vehicle when the
engine is running unless you
have to. If you have left the
engine running, the vehicle can
move suddenly. You or others
could be injured. To be sure the
vehicle will not move, even when
you are on fairly level ground,
always set the parking brake and
move the shift lever to P (Park).
Follow the proper steps to be sure
the vehicle will not move. See
Shifting Into Park on page 9‑20.
If parking on a hill and pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.
Automatic
Transmission
The automatic transmission has a
shift lever on the steering column or
on the console between the seats.
There is a display, located on the
instrument panel cluster, that will
indicate the gear the vehicle is in.
Maximum engine speed is limited on
automatic transmission vehicles
while in P (Park) or N (Neutral) to
protect driveline components from
improper operation.
There are several different positions
for the shift lever. P (Park):
This position locks the
front wheels. It is the best position
to use when the engine is started
because the vehicle cannot
move easily.
{WARNING
It can be dangerous to get out of
the vehicle if the shift lever is not
fully in P (Park) with the parking
brake firmly set. The vehicle can
roll. If you have left the engine
running, the vehicle can move
suddenly. You or others could be
injured. To be sure the vehicle will
not move, even when you are on
fairly level ground, use the steps
that follow. If you are pulling a
trailer, see Driving Characteristics
and Towing Tips on page 9‑41.
Make sure the shift lever is fully in
P (Park) before starting the engine.

Black plate (26,1)Chevrolet Impala Owner Manual - 2011
9-26 Driving and Operating
The vehicle has an automatic
transmission shift lock control
system. You must fully apply the
brakes first, then press the shift
lever button before you can shift
from P (Park) while the ignition is in
ON/RUN. If you cannot shift out of
P (Park), ease pressure on the shift
lever and push the shift lever all the
way into P (Park) as you maintain
brake application. Then press the
shift lever button and move the shift
lever into another gear. SeeShifting
Out of Park on page 9‑22.
R (Reverse): Use this gear to
back up.
Notice: Shifting to R (Reverse)
while the vehicle is moving
forward could damage the
transmission. The repairs would
not be covered by the vehicle
warranty. Shift to R (Reverse) only
after the vehicle is stopped.
To rock the vehicle back and forth to
get out of snow, ice, or sand without
damaging the transmission, see If
the Vehicle is Stuck on page 9‑11. N (Neutral):
In this position,
the engine does not connect with
the wheels. To restart the engine
when the vehicle is already moving,
use N (Neutral) only. Also, use
N (Neutral) when the vehicle is
being towed.
{WARNING
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is
firmly on the brake pedal, the
vehicle could move very rapidly.
You could lose control and hit
people or objects. Do not shift
into a drive gear while the engine
is running at high speed.
Notice: Shifting out of P (Park)
or N (Neutral) with the engine
running at high speed may
damage the transmission. The
repairs would not be covered by
the vehicle warranty. Be sure the
engine is not running at high
speed when shifting the vehicle. D (Drive) :
This position is for
normal driving. It provides the best
fuel economy. If you need more
power for passing, and you are:
.Going less than 55 km/h
(35 mph), push the accelerator
pedal about halfway down.
.Going about 55 km/h (35 mph) or
more, push the accelerator pedal
all the way down.
The transmission will shift down
to the next gear and the vehicle
will have more power.
Downshifting the transmission in
slippery road conditions could result
in skidding, see “Skidding”under
Loss of Control on page 9‑5.
Notice: Driving the vehicle if you
notice that it is moving slowly or
not shifting gears as you increase
speed may damage the
transmission. Have the vehicle
serviced right away. You can
drive in 2 (Second) when you are

Black plate (27,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-27
driving less than 35 mph (55 km/h)
and D (Drive) for higher speeds
until then.
3 (Third):This position is also used
for normal driving. However, it
reduces vehicle speed more than
D (Drive) without using the brakes.
You might choose 3 (Third) instead
of D (Drive) when driving on hilly,
winding roads, when towing a trailer,
so there is less shifting between
gears and when going down a
steep hill.
2 (Second): This position reduces
vehicle speed even more than
3 (Third) without using the brakes.
You can use 2 (Second) on hills.
It can help control vehicle speed as
you go down steep mountain roads.
You would also want to use the
brakes off and on.
Notice: Driving in 2 (Second) for
more than 25 miles (40 km) or at
speeds over 55 mph (90 km/h)
may damage the transmission. Also, shifting into 2 (Second) at
speeds above 65 mph (105 km/h)
can cause damage. Drive in
3 (Third) or D (Drive) instead of
2 (Second).
1 (First):
This position reduces
vehicle speed even more than
2 (Second) without using the brakes.
You can use it on very steep hills,
or in deep snow or mud. If the shift
lever is in 1 (First) while the vehicle
is moving forward, the transmission
will not shift into first gear until the
vehicle is going slowly enough.
Notice: Spinning the tires or
holding the vehicle in one place
on a hill using only the
accelerator pedal may damage
the transmission. The repair will
not be covered by the vehicle
warranty. If you are stuck, do not
spin the tires. When stopping on
a hill, use the brakes to hold the
vehicle in place.Brakes
Antilock Brake
System (ABS)
The vehicle might have the Antilock
Brake System (ABS), an advanced
electronic braking system that helps
prevent a braking skid.
If the vehicle has ABS, this warning
light comes on briefly when the
vehicle is started.
The warning light is on the
instrument panel cluster. See
Antilock Brake System (ABS)
Warning Light on page 5‑20.

Black plate (29,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-29
Parking Brake
The parking brake is located to the
left of the brake pedal, near the
driver door.
To set the parking brake, hold the
brake pedal down, then push down
the parking brake pedal.
To release the parking brake, hold
the brake pedal down and push the
parking brake pedal. When you lift
your foot off the parking brake
pedal, the pedal will follow it to the
released position.A warning chime will sound and a
brake warning light located on the
instrument panel cluster will come
on, if the parking brake is set, the
ignition is on, and the vehicle speed
is greater than 8 km/h (5 mph).
Notice:
Driving with the parking
brake on can overheat the brake
system and cause premature
wear or damage to brake system
parts. Make sure that the parking
brake is fully released and the
brake warning light is off before
driving.
If you are towing a trailer and
parking on any hill, see Driving
Characteristics and Towing Tips on
page 9‑41.
Ride Control Systems
Traction Control
System (TCS)
The vehicle may have a Traction
Control System (TCS) that limits
wheel spin. This is especially useful
in slippery road conditions. The
system operates only if it senses
that one or both of the front wheels
are spinning or beginning to lose
traction. When this happens, the
system reduces engine power and
may also upshift the transmission
and apply the front brakes to limit
wheel spin.
This light will flash when the TCS is
limiting wheel spin.

Black plate (41,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-41
Towing
General Towing
Information
Only use towing equipment that has
been designed for the vehicle.
Contact your dealer or trailering
dealer for assistance with preparing
the vehicle for towing a trailer.
See the following trailer towing
information in this section:
.For information on driving while
towing a trailer, see“Driving
Characteristics and
Towing Tips.”
.For maximum vehicle and trailer
weights, see “Trailer Towing.”
.For information on equipment to
tow a trailer, see “Towing
Equipment.”
For information on towing a disabled
vehicle, see Towing the Vehicle on
page 10‑74. For information on
towing the vehicle behind another vehicle such as a motorhome, see
Recreational Vehicle Towing on
page 10‑74.
Driving Characteristics
and Towing Tips
Pulling a Trailer
Here are some important points:
.There are many different laws,
including speed limit restrictions,
having to do with trailering.
Make sure the rig will be legal,
not only where you live but also
where you will be driving.
A good source for this
information can be state or
provincial police.
.Do not tow a trailer at all during
the first 1600 km (1,000 miles)
the new vehicle is driven. The
engine, transmission or other
parts could be damaged. The
repairs would not be covered by
the vehicle's warranty.
.Then, during the first 800 km
(500 miles) that a trailer is
towed, do not drive over 80 km/h
(50 mph) and do not make starts
at full throttle. This helps the
engine and other parts of
the vehicle wear in at the
heavier loads.
.Obey speed limit restrictions
when towing a trailer. Do not
drive faster than the maximum
posted speed for trailers, or no
more than 90 km/h (55 mph), to
save wear on the vehicle's parts.
.Do not tow a trailer when the
outside temperature is above
38°C (100°F).
Three important considerations
have to do with weight:
.the weight of the trailer,
.the weight of the trailer tongue
.and the total weight on the
vehicle's tires.

Black plate (42,1)Chevrolet Impala Owner Manual - 2011
9-42 Driving and Operating
Driving with a Trailer
Towing a trailer requires a certain
amount of experience. Get to know
the rig before setting out for the
open road. Get acquainted with the
feel of handling and braking with the
added weight of the trailer. And
always keep in mind that the vehicle
you are driving is now longer and
not as responsive as the vehicle is
by itself.
Before starting, check all trailer hitch
parts and attachments, safety
chains, electrical connectors, lamps,
tires and mirror adjustments. If the
trailer has electric brakes, start the
vehicle and trailer moving and then
apply the trailer brake controller by
hand to be sure the brakes are
working. This checks the electrical
connection at the same time.
During the trip, check occasionally
to be sure that the load is secure,
and that the lamps and any trailer
brakes are still working.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid situations
that require heavy braking and
sudden turns.
Passing
More passing distance is needed
when towing a trailer. Because the
rig is longer, it is necessary to go
much farther beyond the passed
vehicle before returning to the lane.
Backing Up
Hold the bottom of the steering
wheel with one hand. Then, to move
the trailer to the left, move that hand
to the left. To move the trailer to the
right, move your hand to the right.
Always back up slowly and,
if possible, have someone
guide you.
Making Turns
Notice:Making very sharp turns
while trailering could cause the
trailer to come in contact with the
vehicle. The vehicle could be
damaged. Avoid making very
sharp turns while trailering.
When turning with a trailer, make
wider turns than normal. Do this so
the trailer will not strike soft
shoulders, curbs, road signs, trees
or other objects. Avoid jerky or
sudden maneuvers. Signal well in
advance.
Turn Signals When Towing a
Trailer
The arrows on the instrument panel
flash whenever signaling a turn or
lane change. Properly hooked up,
the trailer lamps also flash, telling
other drivers the vehicle is turning,
changing lanes or stopping.
When towing a trailer, the arrows
on the instrument panel flash for
turns even if the bulbs on the
trailer are burned out.

Black plate (43,1)Chevrolet Impala Owner Manual - 2011
Driving and Operating 9-43
For this reason you may think other
drivers are seeing the signal when
they are not. It is important to check
occasionally to be sure the trailer
bulbs are still working.
Driving on Grades
Notice:Do not tow on steep
continuous grades exceeding
9.6 km (6 miles). Extended, higher
than normal engine and
transmission temperatures may
result and damage the vehicle.
Frequent stops are very important
to allow the engine and
transmission to cool.
Reduce speed and shift to a
lower gear beforestarting down a
long or steep downgrade. If the
transmission is not shifted down, the
brakes might have to be used so
much that they would get hot and
no longer work well.
On a long uphill grade, shift down
and reduce the vehicle's speed to
around 70 km/h (45 mph) to reduce
the possibility of the engine and the transmission overheating. If the
engine does overheat, see
Engine
Overheating on page 10‑19.
Parking on Hills
{WARNING
Parking the vehicle on a hill with
the trailer attached can be
dangerous. If something goes
wrong, the rig could start to move.
People can be injured, and both
the vehicle and the trailer can be
damaged. When possible, always
park the rig on a flat surface.
If parking the rig on a hill:
1. Press the brake pedal, but do not shift into P (Park) yet.
Turn the wheels into the curb if
facing downhill or into traffic if
facing uphill.
2. Have someone place chocks under the trailer wheels. 3. When the wheel chocks are in
place, release the brake pedal
until the chocks absorb the load.
4. Reapply the brake pedal. Then apply the parking brake and shift
the transmission into P (Park).
5. Release the brake pedal.Leaving After Parking on a Hill
1. Apply and hold the brake pedal while you:
.start the engine,
.shift into a gear, and
.release the parking brake.
2. Let up on the brake pedal.
3. Drive slowly until the trailer is clear of the chocks.
4. Stop and have someone pick up and store the chocks.