Black plate (12,1)Chevrolet Impala Owner Manual - 2011
2-12 Keys, Doors and Windows
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
it impossible to steal.
Anti-Theft Alarm System
Your vehicle may have the optional
content theft-deterrent alarm
system.
To activate the theft-deterrent
system:
1. Open the door.
2. Lock the door with thepower door lock switch or the
Remote Keyless Entry (RKE)
transmitter. If you are using the
RKE transmitter, the door does
not need to be open.
3. Close all doors. Once armed, the alarm will go off if
someone tries to enter the vehicle
without using the RKE transmitter or
a key or turns the ignition on with an
incorrect key. The horn will sound
and the turn signal lamps will flash
for about 30 seconds.
When the alarm is armed, the
trunk may be opened with the
RKE transmitter. The power door
lock switches are disabled and the
doors remain locked. You must use
your RKE transmitter or your key to
unlock the doors when the system
is armed.
Arming with the Power Lock
Switch
The alarm system will arm when
you use either power lock switch to
lock the doors while any door is
open and the key is removed from
the ignition. The alarm system will
not arm if the trunk is open when
you use either power lock switch to
lock the doors.
Arming with the
RKE Transmitter
The alarm system will arm when
you use your RKE transmitter to
lock the doors, if the key is not in
the ignition.
Disarming with the
RKE Transmitter
The alarm system will disarm when
you use your RKE transmitter to
unlock the doors.
The first time a remote unlock
command is received, three flashes
will be seen and three horn chirps
heard to indicate an alarm condition
has occurred since last arming.
Disarming with Your Key
The alarm system will disarm
when you use your key to unlock
the doors or insert your key in
the ignition and turn it from the
LOCK/OFF position.
Black plate (13,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-13
Immobilizer
SeeRadio Frequency Statement on
page 13‑17 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Immobilizer Operation
This vehicle has PASS-Key®III+
(Personalized Automotive Security
System) theft-deterrent system.
PASS-Key III+ is a passive
theft-deterrent system.
The system is automatically armed
when the key is removed from the
ignition.
The system is automatically
disarmed when the key is turned to
ON/RUN, ACC/ACCESSORY,
or START from the LOCK/OFF
position.
You do not have to manually arm or
disarm the system. The security light will come on if
there is a problem with arming or
disarming the theft-deterrent
system.
When the PASS-Key III+ system
senses that someone is using the
wrong key, it prevents the vehicle
from starting. Anyone using a
trial-and-error method to start the
vehicle will be discouraged because
of the high number of electrical key
codes.
If the engine does not start and the
security light on the instrument
panel cluster comes on when trying
to start the vehicle, there may be a
problem with the theft-deterrent
system. Turn the ignition off and
try again.
If the engine still does not start,
and the key appears to be
undamaged, try another ignition key.
At this time, you may also want to
check the fuse. See
Fuses and
Circuit Breakers on page 10‑34. If the engine still does not start with
the other key, the vehicle needs
service. If the vehicle does start, the
first key may be faulty. See your
dealer who can service the
PASS-Key III+ to have a new
key made.
It is possible for the PASS-Key III+
decoder to learn the transponder
value of a new or replacement key.
Up to 10 keys may be programmed
for the vehicle. The following
procedure is for programming
additional keys only. If all the
currently programmed keys are lost
or do not operate, you must see
your dealer or a locksmith who can
service PASS-Key III+ to have keys
made and programmed to the
system.
See your dealer or a locksmith who
can service PASS-Key III+ to get a
new key blank cut exactly as the
ignition key that operates the
system.
Black plate (14,1)Chevrolet Impala Owner Manual - 2011
2-14 Keys, Doors and Windows
To program the new additional key:
1. Verify that the new key has a
1stamped on it.
2. Insert the original, already programmed key in the ignition
and start the engine. If the
engine will not start, see your
dealer for service.
3. After the engine has started, turn the key to LOCK/OFF,
and remove the key.
4. Insert the new key to be programmed and turn it to
the ON/RUN position within
five seconds of turning the
ignition to the LOCK/OFF
position in Step 3.
The security light will turn off
once the key has been
programmed. 5. Repeat Steps 1 through 4 if
additional keys are to be
programmed.
If you lose or damage your
PASS-Key III+ key, see your dealer
or a locksmith who can service
PASS-Key III+ to have a new
key made.
Do not leave the key or device
that disarms or deactivates
the theft-deterrent system in
the vehicle.
Exterior Mirrors
Convex Mirrors
{WARNING
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the right lane,
you could hit a vehicle on the
right. Check the inside mirror or
glance over your shoulder before
changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.
Black plate (16,1)Chevrolet Impala Owner Manual - 2011
2-16 Keys, Doors and Windows
Automatic Dimming
Rearview Mirror
The vehicle may have an automatic
dimming inside rearview mirror.
Automatic dimming reduces the
glare from the headlamps of the
vehicle behind you. The dimming
feature comes on and the indicator
light illuminates each time the
ignition is turned to start.
O(On/Off):Press to turn the
dimming feature on or off.
Vehicles with OnStar have three
additional control buttons for the
OnStar system. See your dealer for
more information about OnStar and
how to subscribe to it. See the
OnStar Owner Guide for more
information about the services
OnStar provides.
Cleaning the Mirror
Do not spray glass cleaner directly
on the mirror. Use a soft towel
dampened with water.
Windows
{WARNING
Leaving children, helpless adults,
or pets in a vehicle with the
windows closed is dangerous.
They can be overcome by the
extreme heat and suffer
permanent injuries or even death
from heat stroke. Never leave a
child, a helpless adult, or a pet
alone in a vehicle, especially with
the windows closed in warm or
hot weather.
The vehicle aerodynamics are
designed to improve fuel economy
performance. This may result in a
pulsing sound when either rear
window is down and the front
windows are up. To reduce the
sound, open either a front window
or the sunroof (if equipped).
Black plate (17,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-17
Power Windows
{WARNING
Leaving children in a vehicle with
the keys is dangerous for many
reasons. Children or others could
be badly injured or even killed.
They could operate the power
windows or other controls or even
make the vehicle move. The
windows will function and they
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave keys in a
vehicle with children.
When there are children in the
rear seat use the window lockout
button to prevent unintentional
operation of the windows.
The switches on the driver door
armrest are used to control each of
the windows. Each passenger door
has its own window switch.The power window switches work
while the ignition is in ON/RUN,
ACC/ACCESSORY, or while
Retained Accessory Power (RAP) is
active. See
Retained Accessory
Power (RAP) on page 9‑18.
To lower the window, press and
hold the front of the switch to the
first position until the window is at
the desired level. To raise the
window, pull up and hold the front of
the switch.
Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Keys, Doors and Windows 2-19
Roof
Sunroof
On vehicles with a sunroof, the
sunroof switches are on the
overhead console.
The sunroof can only be operated
when the ignition is in ON/RUN or
ACC/ACCESSORY, or when
Retained Accessory Power (RAP) is
active. SeeRetained Accessory
Power (RAP) on page 9‑18.
Q(Vent/Express-Open): Press
this switch once to vent the sunroof
when it is closed. When using the
vent, the sunshade should be fully
opened. The sunshade can be
opened or closed manually by
sliding it rearward or forward.
From the vent position, press
this switch again to activate the
express-open feature. Press the
close switch to stop movement of
the sunroof. The sunshade will
automatically open when using
express‐open.
A deflector will automatically pop up
when the sunroof is opened. The
deflector will retract when the
sunroof is closed.R(Close): Press and hold this
switch until the sunroof motor stops
to close the sunroof, or release the
switch when the desired position
has been reached.
Dirt and debris may collect on the
sunroof seal or in the track. This
could cause an issue with sunroof
operation, noise or plugging the
water drainage system. Periodically
open the sunroof and remove any
obstacles or loose debris. Wipe the
sunroof seal and roof sealing area
using a clean cloth, mild soap,
and water. Do not remove grease
from sunroof.
Black plate (7,1)Chevrolet Impala Owner Manual - 2011
Seats and Restraints 3-7
Heated Front Seats
{WARNING
If you cannot feel temperature
change or pain to the skin, the
seat heater may cause burns
even at low temperatures. To
reduce the risk of burns, people
with such a condition should use
care when using the seat heater,
especially for long periods of
time. Do not place anything on
the seat that insulates against
heat, such as a blanket, cushion,
cover or similar item. This may
cause the seat heater to
overheat. An overheated seat
heater may cause a burn or
may damage the seat.
If available, the heated seat buttons
are on the climate control panel.
The ignition must be on to operate
the heated seats.
Press
LorMto heat the driver or
passenger seat cushion and
seatback. Press the button once for the
highest setting. With each press of
the button, the heated seat will
change to the next lower setting,
and then to the off setting. The
lights indicate two for the highest
setting and one for the lowest.
The passenger seat may take
longer to heat up.
The heated seat are canceled
each time the ignition is turned off.
To use this feature after restarting
the vehicle, press the desired
button again.
Black plate (38,1)Chevrolet Impala Owner Manual - 2011
3-38 Seats and Restraints
A wet seat can affect the
performance of the passenger
sensing system. Here is how:
.The passenger sensing system
may turn off the passenger
airbag when liquid is soaked into
the seat. If this happens, the off
indicator will be lit, and the
airbag readiness light on the
instrument panel will also be lit.
.Liquid pooled on the seat that
has not soaked in may make it
more likely that the passenger
sensing system will enable
(turn on) the passenger airbag
while a child restraint or child
occupant is on the seat. If the
passenger airbag is turned on,
the on indicator will be lit.
If the passenger seat gets wet, dry
the seat immediately. If the airbag
readiness light is lit, do not install a
child restraint or allow anyone to
occupy the seat. See Airbag
Readiness Light on page 5‑15 for
important safety information. The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop or
other electronic device, is put on an
unoccupied seat. If this is not
desired, remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system.To purchase a service manual, see
Service Publications Ordering
Information on page 13‑13.
{WARNING
For up to 10 seconds after the
ignition is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.