
Black plate (14,1)Chevrolet Impala Owner Manual - 2011
7-14 Infotainment System
Audio Players
CD Player
Some CD players can play MP3
CD-R or CD-RW discs. See“MP3”
later in this section for more
information.
The CD player can play the smaller
8 cm (3 in) single discs with an
adapter ring.
Care of the CD Player
Do not add labels to a disc. It could
get caught in the CD player. Use a
marking pen to write on the top of
the disc if a description is needed.
Do not use CD lens cleaners.
They could damage the CD player.
Notice: If a label is added to a
CD, or more than one CD is
inserted into the slot at a time,
or an attempt is made to play
scratched or damaged CDs, the
CD player could be damaged. While using the CD player, use
only CDs in good condition
without any label, load one CD at
a time, and keep the CD player
and the loading slot free of
foreign materials, liquids,
and debris.
If an error displays, see
“CD
Messages” later in this section.
Care of CDs
Store a disc in its original case
or a protective case and away from
direct sunlight and dust. If the
bottom of a disc is damaged it may
not play properly or at all. Do not
touch the bottom of a disc while
handling it, pick it up by grasping
the outer edges or the edge of the
hole and the outer edge.
If the surface of a disc is dirty, take
a soft, lint‐free cloth or dampen a
clean, soft cloth in a mild, neutral
detergent solution mixed with water,
and clean it. Make sure the wiping
process starts from the center to
the edge.
Inserting a Disc
Insert the disc partway into the slot,
label side up. The player pulls it in
and the disc begins playing.
Use an adapter ring when playing
the smaller 8 cm (3 in) discs.
Smaller discs with the adapter ring
are loaded the same way as a
full-size disc.
Ejecting a Disc
ZEJECT:Press to eject the disc.
If the disc is not removed after
several seconds, the CD player
automatically pulls the disc back in.
Playing a CD
When a CD is inserted into the
player, the CD symbol displays. As
each new track starts to play, the
track number displays.
If the ignition or radio is turned off
when a CD is in the player, the CD
stays in the player. If the ignition or
radio is turned on when a CD is in

Black plate (15,1)Chevrolet Impala Owner Manual - 2011
Infotainment System 7-15
the player, the CD starts to play
where it stopped, if it was the last
selected audio source.
Buttons and Knobs
The buttons and knobs on the radio
control the following features.
f(Tune):Turn to select tracks on
the CD.
©SEEK: Press to go to the start
of the current track, if more than
10 seconds have played. Press
and hold or press multiple times to
continue moving backward through
the tracks on the CD.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through the tracks on
the CD.
sREV (Reverse): Press and hold
to reverse playback quickly within a
track. Sound is heard at a reduced
volume and the elapsed time of the
track displays. Release to resume
playing the track.
\FWD (Fast Forward): Press
and hold to advance playback
quickly within a track. Sound is
heard at a reduced volume and the
elapsed time of the track displays.
Release to resume playing the
track.
4(Information): Press to display
available additional information
about the current track.
BAND: Press to listen to the radio
while a CD is playing. The CD
remains inside the CD player.
CD/AUX (CD/Auxiliary): Press to
play a CD while listening to the
radio or a portable audio device.
Press this button again and the
system automatically searches for
an auxiliary input device, such as a
portable audio player. If a portable
audio player is not connected, No
Aux Input Device Found may
display. Softkeys
The six softkeys below the radio
display are used to control functions
that display as tabs.
The softkeys below the radio display
control the following features.
RDM (Random):
Tracks can be
listened to in random, rather than
sequential order.
To use random:
1. Press the softkey below the
RDM tab until Random Current
Disc displays.
2. Press the softkey again to turn off random play.

Black plate (16,1)Chevrolet Impala Owner Manual - 2011
7-16 Infotainment System
MP3 Supported Files
The Radio with CD (MP3) has the
capability of playing an MP3 CD-R
or CD-RW disc.
The radio can also play discs
that contain both uncompressed
CD audio and MP3 files. When a
disc contains both types of audio,
the CD player reads all MP3 files
first, then the uncompressed
CD audio files.
Supported File and Folder
Structure
The radio supports:
.Up to 50 folders.
.Up to 8 folders in depth.
.Up to 50 playlists.
.Up to 255 files.
.Playlists with an .m3u or
.wpl extension.
.Files with an .mp3 or
.cda file extension.Root Directory
The root directory is treated as a
folder. Files are stored in the root
directory when the disc or storage
device does not contain folders.
Files accessed from the root
directory of a disc display as
F1 ROOT.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files.
File Naming
The song name that displays is the
song name that is contained in the
ID3 tag. If the song name is not
present in the ID3 tag, then the
radio displays the file name without
the file extension as the track name.
Track names longer than
32 characters or 4 pages are
shortened. The display does not
show parts of words on the last
page of text and the extension of
the filename is not displayed. Playlists
Discs that have playlists that
were created using WinAmp™,
MusicMatch™, or Real Jukebox™
software can be accessed; however,
there is no playlist editing capability
using the radio. These playlists are
treated as special folders containing
compressed audio song files.
Playing an MP3
Order of Play
Tracks are played in the following
order:
.Play begins from the first track in
the first playlist and continues
sequentially through all tracks in
each playlist. When the last
track of the last playlist has
played, play continues from the
first track of the first playlist.
.Play begins from the first track in
the first folder and continues
sequentially through all tracks in
each folder. When the last track

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Infotainment System 7-17
of the last folder has played,
play continues from the
first track of the first folder.
When playback starts from a new
folder, the new track name displays
unless folder mode has been
chosen as the default display, then
the new folder name displays.
Buttons and Knobs
The buttons and knobs on the radio
control the following features.
f(Tune): Turn to select MP3 files
on the disc.
©SEEK: Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK: Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV (Reverse): Press and hold
to reverse playback quickly. Sound
is heard at a reduced volume and the elapsed time of the track
displays. Release
sREV to
resume playing.
\FWD (Fast Forward): Press
and hold to advance playback
quickly. Sound is heard at a reduced
volume and the elapsed time of the
track displays. Release
\FWD to
resume playing.
4(Information): Press to display
available additional information
about the current track.
BAND: Press to listen to the
radio while an MP3 disc is playing.
The MP3 disc remains inside the
CD player.
CD/AUX (CD/Auxiliary): Press to
play an MP3 disc while listening to
the radio or a portable audio device.
Press this button again and the
system automatically searches for
an auxiliary input device, such as a
portable audio player. If a portable
audio player is not connected,
No Aux Input Device Found may
display. Softkeys
The six softkeys below the radio
display are used to control functions
that display as tabs.
The softkeys below the radio display
control the following features.
S
c(Previous Folder): Press
the softkey below
S cto go to the
first track in the previous folder.
cT (Next Folder): Press the
softkey below
cT to go to the
first track in the next folder.
RDM (Random): MP3 files can be
listened to on a CD in random,
rather than sequential order.
To use random:
1. Press the softkey under the RDM tab until Random Current
Disc displays to play songs from
the current CD in random order.
2. Press the same softkey again to turn off random play.

Black plate (19,1)Chevrolet Impala Owner Manual - 2011
Infotainment System 7-19
.The air is very humid. If so, wait
about an hour and try again.
.A problem occurred while
burning the disc.
.The label is caught in the
CD player.
If the disc is not playing correctly
for any other reason, try a known
good disc.
If any error occurs repeatedly
or if an error cannot be corrected,
contact your dealer. If the radio
displays an error message,
write it down and provide it
to your dealer when reporting
the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
The radio system has an auxiliary
input jack located on the lower right
side of the faceplate. This is not an
audio output; do not plug the
headphone set into the front
auxiliary input jack. However, an
external audio device such as an
iPod, laptop computer, MP3 player,
CD changer, or cassette tape player
can be connected to the auxiliary
input jack as another source for
audio listening.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See Defensive
Driving on page 9‑2 for more
information on driver distraction.
To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
While a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
O(Power/Volume): Turn to
increase or decrease the volume
of the portable player. Additional
volume adjustments might need to
be made from the portable device.
BAND: Press to listen to the radio
while a portable audio device is
playing. The portable audio device
continues playing until it is stopped
or turned off.
CD/AUX (CD/Auxiliary): Press to
play a CD while a portable audio
device is playing. Press again and
the system begins playing audio
from the connected portable audio
player. If a portable audio player is
not connected, No Aux Input Device
Found may display.

Black plate (20,1)Chevrolet Impala Owner Manual - 2011
7-20 Infotainment System
Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls.
The system can be used while the
key is in the ON/RUN or ACC/
ACCESSORY position. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions, and not all phones are
guaranteed to work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help”while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
See Steering Wheel Controls on
page 5‑3 for more information.
bg(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if available. Refer to the OnStar
Owner's Guide for more information.

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Infotainment System 7-23
3. Say each digit, one at a time,that you want to store. After
each digit is entered, the system
repeats back the digit it heard
followed by a tone. After the last
digit has been entered, say
“Store,” and then follow the
directions given by the system to
save a name tag for this number.
Using the “Delete”Command
1. Press and hold
b gfor
two seconds.
2. Say “Delete.”
3. Say the name tag you want to delete. Using the
“Delete All Name Tags”
Command
This command deletes all stored
name tags in the Hands‐Free
Calling Directory and the OnStar
Turn‐by‐Turn Destinations Directory.
To delete all name tags:
1. Press and hold
b gfor
two seconds.
2. Say “Delete all name tags.”
Listing Stored Numbers
The list command will list all stored
numbers and name tags.
Using the “List”Command
1. Press and hold
b gfor
two seconds.
2. Say “Directory.”
3. Say “Hands‐Free Calling.”
4. Say “List.”
Making a Call
Calls can be made using the
following commands.
Dial or Call: The dial or call
command can be used
interchangeably to dial a phone
number or a stored name tag.
Digit Dial: This command allows a
phone number to be dialed by
entering the digits one at a time.
Re‐dial : This command is used to
dial the last number used on the cell
phone.
Using the “Dial”or“Call”
Command
1. Press and hold
b gfor
two seconds.
2. Say “Dial”or“Call.”
3. Say the entire number without pausing, or say the name tag.
Once connected, the person called
will be heard through the audio
speakers.

Black plate (24,1)Chevrolet Impala Owner Manual - 2011
7-24 Infotainment System
Using the“Digit Dial” Command
The digit dial command allows a
phone number to be dialed by
entering the digits one at a time.
After each digit is entered, the
system repeats back the digit it
heard followed by a tone.
If an unwanted number is
recognized by the system, say
“Clear” at any time to clear the
last number.
To hear all of the numbers
recognized by the system, say
“Verify” at any time.
1. Press and hold
b gfor
two seconds.
2. Say “Digit Dial.”
3. Say each digit, one at a time, that you want to dial. After each
digit is entered, the system
repeats back the digit it heard
followed by a tone. After the
last digit has been entered,
say “Dial.” Once connected, the person called
will be heard through the audio
speakers.
Using the
“Re‐dial”Command
1. Press and hold
b gfor
two seconds.
2. After the tone, say “Re‐dial.”
Once connected, the person called
will be heard through the audio
speakers.
Receiving a Call
When an incoming call is received,
the audio system mutes and a
ring tone is heard in the vehicle.
.Pressb gto answer the call.
.Pressc xto ignore a call.
Call Waiting
Call waiting must be supported on
the cell phone and enabled by the
wireless service carrier.
.Pressbgto answer an
incoming call when another call
is active. The original call is
placed on hold.
.Pressb gagain to return to the
original call.
.To ignore the incoming call, no
action is required.
.Pressc xto disconnect the
current call and switch to the call
on hold.