Black plate (23,1)Chevrolet HHR Owner Manual - 2011
Battery
This vehicle has a maintenance free battery located in
the cargo area. Access to the battery is not necessary
to jump start the vehicle. There are positive (+) and
negative (−) terminals in the engine compartment.
SeeBattery
on page 6‑33andJump Startingon
page 6‑34.
Roadside Assistance Program
U.S.: 1-800-CHEV-USA (1-800-243-8872)
TTY Users: 1-888-889-2438
Canada: 1-800-268-6800
As the owner of a new Chevrolet, you are automatically
enrolled in the Roadside Assistance program. This
program provides technically trained advisors who are
available 24 hours a day, 365 days a year, minor repair
information or towing arrangements.
For more information see Roadside Assistance Program
on page 8‑6.
Roadside Assistance and OnStar
If you have a current OnStar subscription, press theQbutton and the current GPS location will be sent to
an OnStar Advisor who will assess your problem,
contact Roadside Assistance, and relay exact location
to get you the help you need.
Online Owner Center
The Online Owner Center is a complimentary service
that includes online service reminders, vehicle
maintenance tips, online owner manual, special
privileges and more.
Sign up today at: www.chevyownercenter.com (U.S.)
or www.gm.ca (Canada).
OnStar®
For vehicles with an active OnStar subscription, OnStar
uses several innovative technologies and live advisors
to provide a wide range of safety, security, navigation,
diagnostics, and calling services.
Automatic Crash Response
In a crash, built‐in sensors can automatically alert an
OnStar advisor who is immediately connected to the
vehicle to see if you need help.
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Black plate (24,1)Chevrolet HHR Owner Manual - 2011
How OnStar Service Works
Q
:Push this blue button to connect to a specially
trained OnStar advisor to verify your account
information and to answer questions.
]: Push this red emergency button to get priority help
from specially trained OnStar emergency advisors.
X: Push this button for hands‐free, voice‐activated
calling and to give voice commands for Hands‐Free
Calling and Turn‐by‐Turn Navigation.
Automatic Crash Response, Emergency Services,
Crisis Assist, Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock, Roadside
Assistance, Turn‐by‐Turn Navigation, and Hands‐Free
Calling are available on most vehicles. Not all OnStar
services are available on all vehicles. For more
information, see the OnStar Owner's Guide; visit
www.onstar.com (U.S.) or www.onstar.ca (Canada);
contact OnStar at 1-888-4-ONSTAR (1‐888‐466‐7827)
or TTY 1‐877‐248‐2080; or press
Qto speak with an
OnStar advisor 24 hours a day, 7 days a week.
For a full description of OnStar services and system
limitations, see the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the OnStar terms and
conditions included in the OnStar Subscriber
Information. OnStar service requires wireless communication
networks and the Global Positioning System (GPS)
satellite network. Not all OnStar services are available
everywhere or on all vehicles at all times.
OnStar service can’t work unless your vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area, and the
wireless service provider has coverage, network
capacity, reception, and technology compatible with
OnStar's service. Service involving location information
about your vehicle can’t work unless GPS signals are
available, unobstructed, and compatible with the OnStar
hardware. The vehicle has to have a working electrical
system and adequate battery power for the OnStar
equipment to operate. OnStar service may not work if
the OnStar equipment isn’t properly installed or you
haven’t maintained it and your vehicle is in good
working order and in compliance with all government
regulations. If you try to add, connect, or modify any
equipment or software in your vehicle, OnStar service
may not work. Other problems OnStar can’t control may
prevent service to you, such as hills, tall buildings,
tunnels, weather, electrical system design and
architecture of your vehicle, damage to important parts
of your vehicle in a crash, or wireless phone network
congestion or jamming.
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