2011 CHEVROLET HHR mileage

Black plate (22,1)Chevrolet HHR Owner Manual - 2011
4. Press and hold the reset button until the DICdisplay shows ACKNOWLEDGED. This will tell you
the system has been reset.
5. Turn the key to LOCK/OFF.
For vehicles with the 2.2L (VIN Code V) or 2.4L
(VIN Code B) engines, you can also reset the
system as follows: 1. Turn the ignition key to ON/RUN with the engine off.
2. Fully press and release the accelerator pedal slowly three times within five seconds.
3. Turn the key to LOCK/OFF, then start the engine.
See Engine Oil Life System on page 6‑19.
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge and a yellow fuel
cap can use either unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85). See Fuel E85
(85% Ethanol)
on page 6‑8. For all other vehicles,
use only the unleaded gasoline described under
Gasoline Octane on page 6‑6.
Driving for Better Fuel Economy
Driving habits can affect fuel mileage. Here are some
driving tips to get the best fuel economy possible.
.Avoid fast starts and accelerate smoothly.
.Brake gradually and avoid abrupt stops.
.Avoid idling the engine for long periods of time.
.When road and weather conditions are
appropriate, use cruise control, if equipped.
.Always follow posted speed limits or drive more
slowly when conditions require.
.Keep vehicle tires properly inflated.
.Combine several trips into a single trip.
.Replace the vehicle's tires with the same TPC
Spec number molded into the tire's sidewall near
the size.
.Follow recommended scheduled maintenance.
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Black plate (24,1)Chevrolet HHR Owner Manual - 2011
Speedometer and Odometer
The speedometer shows the speed in both kilometers
per hour (km/h) and miles per hour (mph).
The vehicle's odometer works together with the Driver
Information Center (DIC). Trip A and Trip B can be set
on the odometer. See“Trip Information”underDIC
Operation and Displays on page 4‑38.
The vehicle does not have to be running to check the
odometer mileage. Simply open the driver's door and
the mileage briefly displays.
If the vehicle ever needs a new odometer installed, the
new one will be set to the correct total mileage of the
old odometer.
Tachometer
The tachometer displays
the engine speed in
revolutions per
minute (rpm).
Notice: If the engine is operated with the
tachometer in the red warning area, the vehicle
could be damaged and the damages would not be
covered by the vehicle warranty. Do not operate the
engine with the tachometer in the red warning area.
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Black plate (4,1)Chevrolet HHR Owner Manual - 2011
California Proposition 65 Warning
Most motor vehicles, including this one, contain and/or
emit chemicals known to the State of California to
cause cancer and birth defects or other reproductive
harm. Engine exhaust, many parts and systems, many
fluids, and some component wear by-products contain
and/or emit these chemicals.
California Perchlorate Materials
Requirements
Certain types of automotive applications, such as airbag
initiators, seat belt pretensioners, and lithium batteries
contained in remote keyless transmitters, may contain
perchlorate materials. Special handling may be
necessary. For additional information, see
www.dtsc.ca.gov/hazardouswaste/perchlorate.
Doing Your Own Service Work
{WARNING:
You can be injured and the vehicle could be
damaged if you try to do service work on a vehicle
without knowing enough about it.(Continued)
WARNING: (Continued)
.Be sure you have sufficient knowledge,
experience, the proper replacement parts, and
tools before attempting any vehicle
maintenance task.
.Be sure to use the proper nuts, bolts, and
other fasteners. English and metric fasteners
can be easily confused. If the wrong fasteners
are used, parts can later break or fall off. You
could be hurt.
If doing some of your own service work, use the proper
service manual. It tells you much more about how to
service the vehicle than this manual can. To order the
proper service manual, see Service Publications
Ordering Information on page 8‑14.
This vehicle has an airbag system. Before attempting to
do your own service work, see Servicing Your
Airbag-Equipped Vehicle on page 2‑72.
Keep a record with all parts receipts and list the mileage
and the date of any service work performed. See
Maintenance Record on page 7‑12.
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Black plate (19,1)Chevrolet HHR Owner Manual - 2011
Used oil can be a threat to the environment. If you
change your own oil, be sure to drain all the oil from the
filter before disposal. Never dispose of oil by putting it in
the trash or pouring it on the ground, into sewers,
or into streams or bodies of water. Recycle it by taking it
to a place that collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has the Engine Oil Life System, a computer
system that indicates when to change the engine oil
and filter. This is based on engine revolutions and
engine temperature, and not on mileage. Based on
driving conditions, the mileage at which an oil change is
indicated can vary considerably. For the oil life system
to work properly, the system must be reset every time
the oil is changed.
When the system has calculated that oil life has been
diminished, it indicates that an oil change is necessary.
A CHANGE OIL SOON message comes on. SeeDIC
Warnings and Messages
on page 4‑40. Change the
oil as soon as possible within the next 600 miles
(1 000 km). It is possible that, if driving under the best
conditions, the oil life system might indicate that an oil
change is not necessary for up to a year. The engine oil
and filter must be changed at least once a year and, at
this time, the system must be reset. Your dealer has
trained service people who will perform this work and reset the system. It is also important to check the oil
regularly over the course of an oil drain interval and
keep it at the proper level.
If the system is ever reset accidentally, the oil must be
changed at 3,000 miles (5 000 km) since the last oil
change. Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Engine Oil Life
System
Reset the system whenever the engine oil is changed
so that the system can calculate the next engine oil
change. To reset the system:
1. Turn the ignition to ON/RUN, with the engine off.
2. Press the information and reset buttons on the Driver Information Center (DIC) at the same time to
enter the personalization menu. See DIC Vehicle
Personalization on page 4‑45.
3. Press the information button to scroll through the available personalization menu modes until the
DIC display shows OIL‐LIFE RESET.
4. Press and hold the reset button until the DIC display shows ACKNOWLEDGED. This will tell you
the system has been reset.
5. Turn the key to LOCK/OFF.
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Black plate (2,1)Chevrolet HHR Owner Manual - 2011
Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and to Chevrolet. Normally, any concerns with
the sales transaction or the operation of the vehicle will
be resolved by the dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service, or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Chevrolet Customer Assistance Center at
1-800-222-1020. In Canada, call General Motors of
Canada Customer Communication Centre at
1-800-263-3777 (English), or 1-800-263-7854 (French). We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that your
concern will likely be resolved at a dealer's facility.
That is why we suggest following Step One first.
STEP THREE —U.S. Owners: Both General Motors
and your dealer are committed to making sure you are
completely satisfied with your new vehicle. However,
if you continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you can file
with the Better Business Bureau (BBB) Auto Line
®
Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to this
informal dispute resolution program prior to filing a court
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Black plate (3,1)Chevrolet HHR Owner Manual - 2011
action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do
not agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
STEP THREE —Canadian Owners: In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps One and
Two, General Motors of Canada Limited wants you to
be aware of its participation in a no-charge Mediation/ Arbitration Program. General Motors of Canada Limited
has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims. The
program provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you file your complaint to the final
decision, should be completed in about 70 days. We
believe our impartial program offers advantages over
courts in most jurisdictions because it is informal, quick,
and free of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan (CAMVAP), call
toll-free 1-800-207-0685, or call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or write to:
The Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied by the Vehicle
Identification Number (VIN).
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Black plate (10,1)Chevrolet HHR Owner Manual - 2011
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle that
you obtain if your vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurancecoverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not be
available at every dealer. Please contact your dealer for
specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
Collision Damage Repair
If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle's resale value, and safety
performance can be compromised in subsequent
collisions.
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