Page 257 of 528

Black plate (41,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-41
r(Fast Reverse):Press this
button to fast reverse the DVD or
CD. To stop fast reversing a DVD
video, press the play button. To stop
fast reversing a DVD audio or CD,
release this button. This button
might not work when the DVD is
playing the copyright information or
the previews.
[(Fast Forward): Press this
button to fast forward the DVD or
CD. To stop fast forwarding a DVD
video, press the play/pause button.
To stop fast forwarding a DVD audio
or CD, release this button. This
button might not work when the
DVD is playing the copyright
information or the previews.
e(Audio): Press this button to
change audio tracks on DVDs that
have this feature when the DVD is
playing. The format and content of
this function vary for each disc.
{(Subtitles): Press this button to
turn ON/OFF subtitles and to move
through subtitle options when a
DVD is playing. The format and
content of this function vary for
each disc.
AUX (Auxiliary): Press this button
to switch the system between the
DVD player and an auxiliary source.
d(Camera): Press this button to
change camera angles on DVDs
that have this feature when a DVD
is playing. The format and content
of this function vary for each disc.
1 through 0 (Numeric Keypad):
The numeric keypad provides the
capability of direct chapter or track
number selection.
\(Clear): Press this button within
three seconds after entering a
numeric selection, to clear all
numerical inputs.
}10 (Double Digit Entries): Press
this button to select chapter or track
numbers greater than nine. Press
this button before entering the
number.
If the remote control becomes lost
or damaged, a new universal
remote control can be purchased.
If this happens, make sure the
universal remote control uses a
code set of Toshiba
®.
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Black plate (42,1)Chevrolet Avalanche Owner Manual - 2011
7-42 Infotainment System
Battery Replacement
To change the remote control
batteries:
1. Slide the rear cover back on theremote control.
2. Replace the two batteries in the compartment. Make sure they
are installed correctly using the
diagram on the inside of the
remote control.
3. Replace the battery cover.
If the remote control is to be stored
for a long period of time, remove the
batteries and keep them in a cool,
dry place.Tips and Troubleshooting Chart
Problem Recommended Action
There is no power. The ignition might not be turned to
ON/RUN or ACC/ACCESSORY.
The picture does not fill the screen.
There are black borders on the top
and bottom or on both sides, or the
picture looks stretched out. Check the display mode settings in
the setup menu by pressing the
display menu button on the remote
control.
In auxiliary mode, the picture moves
or scrolls. Check the auxiliary input
connections at both devices.
The remote control does not work. Check to make sure there is no obstruction between the remote
control and the transmitter window.
Check the batteries to make sure
they are not dead or installed
incorrectly.
After stopping the player, and
pushing Play, sometimes the
DVD starts where it left off and
sometimes at the beginning. If the stop button was pressed one
time, the DVD player resumes
playing where the DVD was
stopped. If the stop button was
pressed two times, the DVD player
begins to play from the beginning of
the DVD.
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Black plate (43,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-43
Tips and Troubleshooting Chart (cont'd)
ProblemRecommended Action
The auxiliary source is running, but
there is no picture or sound. Check that the RSE video screen is
in the auxiliary source mode.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes. Check for obstructions, low
batteries, reception range, and
interference from cellular telephone
towers, or use a cellular telephone
in the vehicle.
Check that the headphones are on
correctly using the L (left) and
R (right) on the headphones.
The remote and/or the headphones
are lost. See your dealer for assistance.
The DVD is playing, but there is no
picture or sound. Check that the RSE video screen is
sourced to the DVD player.
DVD Display Error Messages
The DVD display error message
depends on the radio that is in the
vehicle. The video screen can
display one of the following:
Disc Load/Eject Error:
This
message displays when there are
disc load or eject problems.
Disc Format Error: This message
displays if the disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error: This message
displays if the disc is not from a
correct region.
No Disc Inserted: This message
displays if no disc is present when
Zor DVD AUX is pressed on
the radio.
Page 260 of 528

Black plate (44,1)Chevrolet Avalanche Owner Manual - 2011
7-44 Infotainment System
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax
machines, or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Overhead
Console
When cleaning the RSE overhead
console surface, use only a clean
cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen,
use only a clean cloth dampened
with clean water. Use care when
directly touching or cleaning the
screen, as damage could result.
Rear Seat Audio (RSA)
System
Vehicles with this feature allow the
rear seat passengers to listen to
and control any of the music
sources: radio, CDs, DVDs, or other
auxiliary sources. However, the rear
seat passengers can only control
the music sources the front seat
passengers are not listening to,
except on some radios where dual
control is allowed. For example, rear
seat passengers can control and
listen to a CD through the
headphones, while the driver listens
to the radio through the front
speakers. The rear seat passengers
have control of the volume for each
set of headphones.
The radio functionality is controlled
by both the RSA and the front radio.
Only one band can be tuned to at
one time. Changing the band on the
RSA or the front radio will change
the band on the other system,
if they are both sourced to the radio.The RSA functions operate even
when the main radio is off. The front
audio system will display the
headphone icon when the RSA is
on, and will disappear from the
display when it is off.
Audio can be heard through wired
headphones (not included) plugged
into the jacks on the RSA. If the
vehicle has this feature, audio can
also be heard on Channel 2 of the
wireless headphones.
The audio system mutes the rear
speakers when the RSA audio is
active through the headphones.
To listen to an iPod or portable
audio device through the RSA,
attach the iPod or portable audio
device to the front auxiliary input
(if available), located on the front
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Black plate (45,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-45
audio system. Turn the iPod on,
then choose the front auxiliary input
with the RSA SRCE button.
P(Power):Press this button to
turn RSA on and off.
Volume: Turn this knob to increase
or to decrease the volume of the
wired headphones. The left knob
controls the left wired headphones
and the right knob controls the right
wired headphones. SRCE (Source):
Press this button
to switch between the radio FM,
AM, or XM™ (if equipped), CD, and
if the vehicle has these features,
DVD, front auxiliary, and rear
auxiliary.
© ¨(Seek): When listening to
FM, AM, or XM (if equipped), press
the seek arrows to go to the
previous or to the next station or
channels and stay there. This
function is inactive, with some
radios, if the front seat passengers
are listening to the radio.
Press and hold either seek arrow
until the display flashes, to tune to
an individual station. The display
stops flashing after the buttons have
not been pushed for more than
2 seconds. This function is inactive,
with some radios, if the front seat
passengers are listening to the
radio. While listening to a disc, press the
left seek arrow to go to the start of
the current track or chapter (if more
than 10 seconds have played).
Press the right seek arrow to go to
the next track or chapter on the
disc. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press either seek arrow
to perform a cursor up or down on
the menu. Hold either seek arrow to
perform a cursor left or right on
the menu.
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Black plate (46,1)Chevrolet Avalanche Owner Manual - 2011
7-46 Infotainment System
PROG (Program):Press this
button to go to the next preset radio
station or channel set on the main
radio. This function is inactive, with
some radios, if the front seat
passengers are listening to
the radio.
When a CD or DVD audio disc is
playing, press this button to go to
the beginning of the CD or DVD
audio. This function is inactive, with
some radios, if the front seat
passengers are listening to the disc.
When a disc is playing in the CD or
DVD changer, press this button to
select the next disc, if multiple discs
are loaded. This function is inactive,
with some radios, if the front seat
passengers are listening to the disc.
When a DVD video menu is being
displayed, press the PROG button
to perform the menu function, Enter.Phone
Bluetooth
Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile to
make and receive phone calls.
The system can be used while the
key is in the ON/RUN or ACC/
ACCESSORY position. The range of
the Bluetooth system can be up to
9.1 m (30 ft). Not all phones support
all functions, and not all phones are
guaranteed to work with the
in-vehicle Bluetooth system. See
www.gm.com/bluetooth for more
information on compatible phones.
Voice Recognition
The Bluetooth system uses voice
recognition to interpret voice
commands to dial phone numbers
and name tags.
For additional information, say
“Help” while you are in a voice
recognition menu. Noise:
Keep interior noise levels to
a minimum. The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A short tone
sounds after the system responds
indicating when it is waiting for a
voice command. Wait until the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the in‐vehicle Bluetooth
system, sound comes through the
vehicle's front audio system
speakers and overrides the audio
system. Use the audio system
volume knob, during a call, to
change the volume level. The
adjusted volume level remains in
memory for later calls. To prevent
missed calls, a minimum volume
level is used if the volume is turned
down too low.
Page 263 of 528

Black plate (47,1)Chevrolet Avalanche Owner Manual - 2011
Infotainment System 7-47
Bluetooth Controls
Use the buttons located on the
steering wheel to operate the
in‐vehicle Bluetooth system.
SeeSteering Wheel Controls on
page 5‑3 for more information.
bg(Push To Talk): Press to
answer incoming calls, confirm
system information, and start
speech recognition.
c x(Phone On Hook): Press to
end a call, reject a call, or cancel an
operation.
Pairing
A Bluetooth cell phone must be
paired to the Bluetooth system and
then connected to the vehicle before
it can be used. See your cell phone
manufacturer's user guide for
Bluetooth functions before pairing
the cell phone. If a Bluetooth phone
is not connected, calls will be made
using OnStar Hands‐Free Calling,
if equipped. Refer to the OnStar
Owner's Guide for more information. Pairing Information
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.If multiple paired cell phones are
within range of the system, the
system connects to the first
available paired cell phone in the
order that they were first paired
to the system. To connect to a
different paired phone, see
“Connecting to a Different
Phone”
later in this section. Pairing a Phone
1. Press and hold
b
gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Pair.”The system responds
with instructions and a four‐digit
Personal Identification Number
(PIN). The PIN is used in Step 5.
4. Start the pairing process on the cell phone that you want to pair.
For help with this process, see
your cell phone manufacturer's
user guide.
5. Locate the device named “Your
Vehicle” in the list on the cell
phone. Follow the instructions
on the cell phone to enter the
PIN that was provided in Step 3.
After the PIN is successfully
entered, the system prompts you
to provide a name for the paired
cell phone. This name will be
used to indicate which phones
are paired and connected to the
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Black plate (48,1)Chevrolet Avalanche Owner Manual - 2011
7-48 Infotainment System
vehicle. See“Listing All Paired
and Connected Phones” later in
this section for more information.
6. Repeat Steps 1 through 5 to pair additional phones.
Listing All Paired and Connected
Phones
The system can list all cell phones
paired to it. If a paired cell phone is
also connected to the vehicle, the
system responds with “is connected”
after that phone name.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “List.”
Deleting a Paired Phone
If the phone name you want to
delete is unknown, see “Listing All
Paired and Connected Phones.”
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.” 3. Say
“Delete.” The system asks
which phone to delete.
4. Say the name of the phone you want to delete.
Connecting to a Different Phone
To connect to a different cell phone,
the Bluetooth system looks for the
next available cell phone in the
order in which all the available cell
phones were paired. Depending on
which cell phone you want to
connect to, you may have to use
this command several times.
1. Press and hold
b gfor
two seconds.
2. Say “Bluetooth.”
3. Say “Change phone.”
.If another cell phone is
found, the response will be
“ is now
connected.”
.If another cell phone is not
found, the original phone
remains connected.
Storing and Deleting Phone
Numbers
The system can store up to
30 phone numbers as name tags in
the Hands‐Free Directory that is
shared between the Bluetooth and
OnStar systems, if equipped.
The following commands are used
to delete and store phone numbers.
Store:This command will store a
phone number, or a group of
numbers as a name tag.
Digit Store: This command allows
a phone number to be stored as a
name tag by entering the digits
one at a time.
Delete: This command is used to
delete individual name tags.
Delete All Name Tags: This
command deletes all stored name
tags in the Hands‐Free Calling
Directory and the OnStar
Turn‐by‐Turn Destinations Directory,
if equipped.