Page 33 of 498

Black plate (27,1)Cadillac SRX Owner Manual - 2011
In Brief 1-27
How OnStar Service Works
Q:Push this blue button to
connect to a specially trained
OnStar Advisor to verify your
account information and to answer
questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for Hands‐Free
Calling and Turn‐by‐Turn
Navigation.
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Vehicle
Diagnostics, Remote Door Unlock,
Roadside Assistance, Turn‐by‐Turn
Navigation, and Hands‐Free Calling
are available on most vehicles.
Not all OnStar services are
available on all vehicles. For more
information, see the OnStar Owner's
Guide; visit www.onstar.com (U.S.)
or www.onstar.ca (Canada); contact OnStar at 1-888-4-ONSTAR
(1‐888‐466‐7827) or TTY
1‐877‐248‐2080; or push the
Q
button to speak with an OnStar
Advisor 24 hours a day, 7 days
a week.
For a full description of OnStar
services and system limitations, see
the OnStar Owner's Guide in the
glove box.
OnStar service is subject to the
OnStar Terms and Conditions
included in the OnStar Glove
Box Kit.
OnStar service requires wireless
communication networks and the
Global Positioning System (GPS)
satellite network. Not all OnStar
services are available everywhere
or on all vehicles at all times.
OnStar service can’t work unless
your vehicle is in a place where
OnStar has an agreement with a
wireless service provider for service
in that area, and the wireless
service provider has coverage,
network capacity, reception, and
technology compatible with OnStar's
service. Service involving location
information about your vehicle can’t
work unless GPS signals are
available, unobstructed, and
compatible with the OnStar
hardware. The vehicle has to have
a working electrical system and
adequate battery power for the
OnStar equipment to operate.
OnStar service may not work if the
OnStar equipment isn’t properly
installed or you haven’t maintained
it and your vehicle is in good
working order and in compliance
with all government regulations.
If you try to add, connect, or modify
any equipment or software in your
vehicle, OnStar service may not
work. Other problems OnStar can’t
control may prevent service to you,
such as hills, tall buildings, tunnels,
weather, electrical system design
and architecture of your vehicle,
damage to important parts of your
vehicle in a crash, or wireless phone
network congestion or jamming.
Page 34 of 498

Black plate (28,1)Cadillac SRX Owner Manual - 2011
1-28 In Brief
SeeRadio Frequency
Statement on page 13‑20 for
information regarding Part 15
of the Federal Communications
Commission (FCC) rules and
Industry Canada Standards
RSS-210/220/310.
OnStar Steering Wheel
Controls
This vehicle may have a Talk/Mute
button that can be used to interact
with OnStar Hands-Free calling.
See Steering Wheel Controls on
page 5‑2 for more information.
On some vehicles, the mute button
can be used to dial numbers into
voice mail systems, or to dial phone
extensions. See the OnStar Owner's
Guide for more information.
Your Responsibility
Increase the volume of the radio
if the OnStar Advisor cannot be
heard.
If the light next to the OnStar
buttons is red, the system may
not be functioning properly. Push
the
Qbutton and request a vehicle
diagnostic. If the light appears clear
(no light appears), your OnStar
subscription has expired and all
services have been deactivated.
Push the
Qbutton to confirm that
the OnStar equipment is active.
Page 35 of 498

Black plate (1,1)Cadillac SRX Owner Manual - 2011
Keys, Doors and Windows 2-1
Keys, Doors and
Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 2-3
Remote Keyless Entry (RKE) System Operation . . . . . . . . . . . 2-4
Remote Vehicle Start . . . . . . . . 2-10
Door Locks . . . . . . . . . . . . . . . . . . 2-12
Power Door Locks . . . . . . . . . . . 2-12
Safety Locks . . . . . . . . . . . . . . . . . 2-13
Doors
Liftgate (Manual) . . . . . . . . . . . . . 2-14
Liftgate (Power) . . . . . . . . . . . . . . 2-15
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . 2-19
Anti-Theft Alarm System . . . . . 2-19
Immobilizer . . . . . . . . . . . . . . . . . . 2-20
Immobilizer Operation . . . . . . . 2-20
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . 2-21
Power Mirrors . . . . . . . . . . . . . . . . 2-22
Folding Mirrors . . . . . . . . . . . . . . . 2-22
Heated Mirrors . . . . . . . . . . . . . . . 2-23
Automatic Dimming Mirror . . . 2-23
Reverse Tilt Mirrors . . . . . . . . . . 2-23
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-23
Automatic Dimming Rearview Mirror . . . . . . . . . . . . . . . . . . . . . . . 2-24
Windows
Windows . . . . . . . . . . . . . . . . . . . . . 2-24
Power Windows . . . . . . . . . . . . . 2-25
Sun Visors . . . . . . . . . . . . . . . . . . . 2-27
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . 2-28
Page 36 of 498
Black plate (2,1)Cadillac SRX Owner Manual - 2011
2-2 Keys, Doors and Windows
Keys and Locks
Keys
{WARNING
Leaving children in a vehicle with
the keyless access transmitter is
dangerous for many reasons,
children or others could be badly
injured or even killed. They could
operate the power windows or
other controls or even make the
vehicle move. The windows will
function with the keyless access
transmitter in the vehicle and they
could be seriously injured or killed
if caught in the path of a closing
window. Do not leave the keyless
access transmitter in a vehicle
with children.
This key, located inside the Remote
Keyless Entry (RKE) transmitter,
is used for the driver door and
glove box.
Page 37 of 498

Black plate (3,1)Cadillac SRX Owner Manual - 2011
Keys, Doors and Windows 2-3
To remove the key, press the button
near the bottom of the transmitter,
and pull the key out. Never pull the
key out without pressing the button.
See your dealer if a new key is
needed.Notice:
If the keys get locked in
the vehicle, it may have to be
damaged to get them out. Always
carry a spare key.
Contact Roadside Service if
you are locked out of the vehicle.
See Roadside Service (U.S. and
Canada) on page 13‑8 orRoadside
Service (Mexico) on page 13‑10.
Remote Keyless
Entry (RKE) System
See Radio Frequency
Statement on page 13‑20 for
information regarding Part 15
of the Federal Communications
Commission (FCC) rules and
Industry Canada Standards
RSS-210/220/310. If there is a decrease in the RKE
operating range:
.Check the distance.
The transmitter may be
too far from the vehicle.
.Check the location. Other
vehicles or objects may be
blocking the signal.
.Check the transmitter's battery.
See
“Battery Replacement” later
in this section.
.If the transmitter is still not
working correctly, see your
dealer or a qualified technician
for service.
Page 38 of 498

Black plate (4,1)Cadillac SRX Owner Manual - 2011
2-4 Keys, Doors and Windows
Remote Keyless Entry
(RKE) System Operation
The Remote Keyless Entry (RKE)
transmitter functions will work up to
60 m (195 ft) away from the vehicle.
Keep in mind that other conditions,
such as those previously stated,
can impact the performance of the
transmitter.
With Remote Start and Power
Liftgate Shown, Without Similar
Q(Lock): Press to lock all doors.
The turn signal indicators may
flash and/or the horn may sound
to indicate locking, see “Locking
Feedback” underVehicle
Personalization on page 5‑40.
If the driver door is open when
Qis
pressed, all doors lock except the
driver door, if enabled through
the vehicle personalization. If the
passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qmay also arm
the theft-deterrent system.
See Anti-Theft Alarm System on
page 2‑19.
K(Unlock): Press to unlock
the driver door or all doors, see
“Door Unlock Options” under
Vehicle Personalization on
page 5‑40. When remotely
unlocking the vehicle at night the
fog lamps and reverse lamps will
come on for about 20 seconds to
light your approach to the vehicle.
The turn signal indicators may
flash and/or the horn may sound
to indicate unlocking. See “Unlock
Feedback” underVehicle
Personalization on page 5‑40.
Memory seat positions may be
recalled when unlocking the vehicle.
See “Memory Remote Recall”
under Vehicle Personalization on
page 5‑40 for more information.
Page 39 of 498

Black plate (5,1)Cadillac SRX Owner Manual - 2011
Keys, Doors and Windows 2-5
PressingKwill disarm
the theft-deterrent system.
See Anti-Theft Alarm System on
page 2‑19.
/(Remote Start): For vehicles
with this feature, press
Qand
then press and hold
/within
two seconds to start the engine
from outside the vehicle using the
RKE transmitter. See Remote
Vehicle Start on page 2‑10 for
additional information.
L(Vehicle Locator/Panic
Alarm): Press and release
one time to locate the vehicle.
The exterior lamps flash and the
horn chirps. Press and hold
Lfor
three seconds to sound the panic
alarm. The horn sounds and
the turn signal lamps flash for
30 seconds, or until
Lis pressed
again or the vehicle is started.
&(Remote Liftgate Release):
Press until the liftgate begins to
move to open or close the power
liftgate.
Keyless Access Operation
Some vehicles have the keyless
access system that lets you lock
and unlock the doors and access
the liftgate without removing the
remote transmitter from your pocket,
purse, briefcase, etc. The keyless
entry transmitter must be within 1 m
(3 ft) of the door being opened.
If the vehicle has this feature, there
will be a body colored touch pad on
the outside front door handles.
Keyless Unlocking
With the transmitter within 1 m (3 ft),
approach the front door and pull
the handle. If the transmitter is
recognized, the door will unlock
and open.
Entering any door other than the
driver door will always cause all
of the doors to unlock. This is not
customizable.
To customize which doors unlock
when the driver ’s door is opened,
see “Passive Unlock” underVehicle
Personalization on page 5‑40. Keyless Locking
If the vehicle has the keyless
access system, this feature
allows you to select whether the
doors automatically lock during
normal vehicle exit. When the
vehicle is turned off and all doors
become closed, the vehicle will
determine how many keyless
access transmitters remain in the
vehicle interior. If at least one
keyless access transmitter has
been removed from the interior
of the vehicle, the doors will lock
after eight seconds.
If there are two keyless access
transmitters in the vehicle and
one is removed, the other will be
locked in. A person approaching
the outside of the locked vehicle
without an authorized keyless
access transmitter will not be able
to open the door, even with the
transmitter in the vehicle.
Page 40 of 498

Black plate (6,1)Cadillac SRX Owner Manual - 2011
2-6 Keys, Doors and Windows
You may temporarily disable the
keyless locking feature by pressing
and holding the power door unlock
button on the instrument panel for
several seconds with a door open.
Keyless locking will then remain
disabled until the door lock switch
is pressed, or until the vehicle is
turned on.
To customize whether the doors
automatically lock when you exit
the vehicle, see“Passive Locking”
under Vehicle Personalization on
page 5‑40. Lock Sensor
When all doors are closed and the
ignition is off, the vehicle can be
locked by pressing this area on the
door handle. This feature will be
available for several minutes after
the vehicle has been turned off.Keyless Liftgate Opening
Press the touch pad on the liftgate
handle to open the liftgate if the
keyless entry transmitter is within
range.
Programming Transmitters to
the Vehicle
Only keyless entry transmitters
programmed to the vehicle will
work. If a transmitter is lost or
stolen, a replacement can be
purchased and programmed
through your dealer. The vehicle
can be reprogrammed so that lost
or stolen transmitters no longer
work. Each vehicle can have up to
eight transmitters matched to it.