Page 303 of 558

Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Infotainment System 7-97
Vehicle Positioning
At times, the position of the vehicle
on the map may be inaccurate due
to one or more of the following
reasons:
.Road system has changed.
.Vehicle is driving on slippery
road surfaces such as in sand,
gravel, and/or snow.
.Vehicle is traveling on winding
roads.
.Vehicle is on a long
straight road.
.Vehicle is approaching a tall
building or a large vehicle.
.Surface streets run parallel to a
freeway.
.Vehicle has just been transferred
by a vehicle carrier or a ferry.
.Current position calibration is set
incorrectly.
.Vehicle is traveling at high
speed.
.Vehicle changes directions more
than once, or when the vehicle
is turning on a turn table in a
parking lot.
.Vehicle is entering and/or exiting
a parking lot or a garage.
.GPS signal is not received.
.Roof carrier is installed on the
vehicle.
.Vehicle is being driven with tire
chains.
.Tires are replaced.
.Tire pressure for the tires is
incorrect.
.Tires are worn.
.First time the map DVD is
inserted.
.Battery is disconnected for
several days.
.Vehicle is driving in heavy traffic
where driving is at low speeds,
and the vehicle is stopped and
started repeatedly.See your dealer if other problems
occur.
Problems with Route
Guidance
The map data supplied through the
compact flash drive and installed in
your vehicle when it was produced
is the most up-to-date information
available. The map data is updated
periodically, provided that the map
information has changed.
Contact your dealer for
If you have any questions about the
operation of the navigation system
or the update process, contact
the GM Nav Disc Center toll‐free
phone number, 1‐877‐NAV‐DISC
(1‐877‐628‐3472) or go
to the center's website,
www.gmnavdisc.com. If you
need any updates, contact
your dealer.
Page 345 of 558

Black plate (23,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Driving and Operating 9-23
To save fuel, run the engine for only
short periods as needed to warm
the vehicle and then shut the engine
off and close the window most of
the way to save heat. Repeat this
until help arrives but only when you
feel really uncomfortable from the
cold. Moving about to keep warm
also helps.
If it takes some time for help to
arrive, now and then when you run
the engine, push the accelerator
pedal slightly so the engine
runs faster than the idle speed.
This keeps the battery charged to
restart the vehicle and to signal for
help with the headlamps. Do this
as little as possible to save fuel.
If the Vehicle is Stuck
Slowly and cautiously spin the
wheels to free the vehicle when
stuck in sand, mud, ice, or snow.
See“Rocking Your Vehicle to Get
It Out” later in this section. If the vehicle has a traction
system, it can often help to free a
stuck vehicle. Refer to the vehicle's
traction system in the Index. If stuck
too severely for the traction system
to free the vehicle, turn the traction
system off and use the rocking
method.
{WARNING
If the vehicle's tires spin at high
speed, they can explode, and
you or others could be injured.
The vehicle can overheat,
causing an engine compartment
fire or other damage. Spin the
wheels as little as possible and
avoid going above 55 km/h
(35 mph) as shown on the
speedometer.
For information about using tire
chains on the vehicle, see Tire
Chains on page 10‑72.
Rocking Your Vehicle to Get
It Out
Turn the steering wheel left and
right to clear the area around the
front wheels. Turn off any traction
or stability system. Shift back and
forth between R (Reverse) and a
forward gear, spinning the wheels
as little as possible. To prevent
transmission wear, wait until the
wheels stop spinning before shifting
gears. Release the accelerator
pedal while shifting, and press
lightly on the accelerator pedal
when the transmission is in gear.
Slowly spinning the wheels in the
forward and reverse directions
causes a rocking motion that could
free the vehicle. If that does not
get the vehicle out after a few tries,
it might need to be towed out.
Recovery hooks can be used, if the
vehicle has them. If the vehicle does
need to be towed out, see Towing
the Vehicle on page 10‑94.
Page 535 of 558

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-9
.Flat Tire Change:Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is
not covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested
either with the most direct
route or the most scenic route.
Additional travel information
is also available. Allow three
weeks for delivery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed
during the 5 years/
160 000 km (100,000 miles)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required
to handle most roadside repairs.
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery: Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.