Black plate (105,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-105
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Speaker Covers
Vacuum around a speaker cover
gently, so that the speaker will not
be damaged. Clean spots with just
water and mild soap.
Wood Panels
Use a clean cloth moistened in
warm, soapy water (use mild dish
washing soap). Dry the wood
immediately with a clean cloth.
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them.
In a crash, they might not be able(Continued)
WARNING (Continued)
to provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal. Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-3
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the
VIN is the engine code.
This code identifies the vehicle's
engine, specifications, and
replacement parts. See “Engine
Specifications” underCapacities
and Specifications on page 12‑2
for the vehicle's engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.Vehicle Identification
Number (VIN)
.Model designation
.Paint information
.Production options and special
equipment
Do not remove this label from the
vehicle.
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 1‐800‐458‐8006.
In Canada, call the Canadian
Cadillac Customer Communication
Centre at 1-888-446-2000.
We encourage you to call the
toll-free number in order to give
your inquiry prompt attention. Have
the following information available
to give the Customer Assistance
representative:
.Vehicle Identification Number
(VIN). This is available from
the vehicle registration or title,
or the plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two,
you can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs
or the interpretation of the New
Vehicle Limited Warranty. Although
you may be required to resort to this
informal dispute resolution program
prior to filing a court action, use of
the program is free of charge and your case will generally be heard
within 40 days. If you do not agree
with the decision given in your case,
you may reject it and proceed with
any other venue for relief available
to you.
You may contact the BBB Auto
Line Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue
its participation in this program.
Black plate (4,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-4 INDEX
Driving for Better FuelEconomy . . . . . . . . . . . . . . . . . . . . . 1-23
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 8-1
DVD Rear SeatEntertainment
System . . . . . . . . . . . . . . . . 7-33, 7-43
DVD/CD Player . . . . . . . . . . . . . . . . 7-19
E
E85 Fuel . . . . . . . . . . . . . . . . . . . . . . . 9-66
Electrical Equipment, Add-On . . . . . . . . . . . . . . . . . . . . . . 9-82
Electrical System Engine CompartmentFuse Block . . . . . . . . . . . . . . . . 10-43
Fuses and Circuit
Breakers . . . . . . . . . . . . . . . . . . 10-42
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-47
Overload . . . . . . . . . . . . . . . . . . . 10-41 Engine
Air Cleaner/Filter . . . . . . . . . . . 10-16
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 5-18
Compartment Overview . . . . . . . 10-6
Coolant . . . . . . . . . . . . . . . . . . . . . 10-18
Coolant Temperature Gauge . . . . . . . . . . . . . . . . . . . . . . 5-14
Cooling System . . . . . . . . . . . . . 10-18
Cooling System Messages . . . 5-33
Drive Belt Routing . . . . . . . . . . . . 12-3
Exhaust . . . . . . . . . . . . . . . . . . . . . . 9-38
Fan . . . . . . . . . . . . . . . . . . . . . . . . . 10-25
Overheated Protection Operating Mode . . . . . . . . . . . 10-25
Overheating . . . . . . . . . . . . . . . . 10-22
Power Messages . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-24
Running While Parked . . . . . . . . 9-39
Starting . . . . . . . . . . . . . . . . . . . . . . . 9-33
Engine Oil
Life System . . . . . . . . . . . . . . . . . .10-11
Messages . . . . . . . . . . . . . . . . . . . . 5-34 Entry Lighting . . . . . . . . . . . . . . . . . . 6-11
Equipment, Towing . . . . . . . . . . . . 9-78
Event Data Recorders . . . . . . . . 13-18
Exit Lighting . . . . . . . . . . . . . . . . . . . 6-11
Extender, Safety Belt . . . . . . . . . . 3-38
Exterior Lamp Controls . . . . . . . . . 6-1
Exterior Lamps Off Reminder . . . 6-5
F
Fan
Engine . . . . . . . . . . . . . . . . . . . . . . 10-25
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Filter Engine Air Cleaner . . . . . . . . . 10-16
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 6-6
Flashers, Hazard Warning . . . . . . 6-8
Flat Tire . . . . . . . . . . . . . . . . . . . . . . 10-73
Flat Tire, Changing . . . . . . . . . . . 10-75
Floor Mats . . . . . . . . . . . . . . . . . . .10-105
Fluid Automatic Transmission . . . . 10-12
Brakes . . . . . . . . . . . . . . . . . . . . . . 10-28
Power Steering . . . . . . . . . . . . . 10-25
Washer . . . . . . . . . . . . . . . . . . . . . 10-26
Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-5
Fog LampsBulb Replacement . . . . . . . . . . . . . 6-9
Front Axle . . . . . . . . . . . . . . . . . . . . 10-31
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Front Seats Heated and Ventilated . . . . . . . . . 3-8
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63 Additives . . . . . . . . . . . . . . . . . . . . . 9-65
E85 (85% Ethanol) . . . . . . . . . . . 9-66
Filling a Portable FuelContainer . . . . . . . . . . . . . . . . . . . 9-70
Filling the Tank . . . . . . . . . . . . . . . 9-68
Fuels in Foreign Countries . . . . 9-65
Gasoline Specifications . . . . . . . 9-64
Gauge . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Management, Active . . . . . . . . . . 9-38
Recommended . . . . . . . . . . . . . . . 9-64
Requirements, California . . . . . 9-64
System Messages . . . . . . . . . . . . 5-35
Fuel Economy
Driving for Better . . . . . . . . . . . . . 1-23
Full-Size Spare Tire . . . . . . . . . . 10-88 Fuses
Engine Compartment
Fuse Block . . . . . . . . . . . . . . . . 10-43
Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . 10-42
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . 10-47
G
Garage Door Opener . . . . . . . . . . 5-50
Programming . . . . . . . . . . . . . . . . . 5-50
Gasoline Specifications . . . . . . . . . . . . . . . . . 9-64
Gauges Engine CoolantTemperature . . . . . . . . . . . . . . . . 5-14
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Odometer . . . . . . . . . . . . . . . . . . . . . 5-13
Speedometer . . . . . . . . . . . . . . . . . 5-13
Tachometer . . . . . . . . . . . . . . . . . . . 5-13
Trip Odometer . . . . . . . . . . . . . . . . 5-13
Warning Lights and Indicators . . . . . . . . . . . . . . . . . . . 5-11 General Information
Service and Maintenance . . . . . 11-1
Towing . . . . . . . . . . . . . . . . . . . . . . . . 9-70
Vehicle Care . . . . . . . . . . . . . . . . . . 10-2
Glass Replacement . . . . . . . . . . . 10-36
Global Positioning System (GPS) . . . . . . . . . . . . . . . . 7-96
Glove Box . . . . . . . . . . . . . . . . . . . . . . 4-1
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . 13-7
H
Hazard Warning Flashers . . . . . . . 6-8
Head Restraints . . . . . . . . . . . . . . . . 3-2
HeadlampsAiming . . . . . . . . . . . . . . . . . . . . . . 10-37
Automatic . . . . . . . . . . . . . . . . . . . . . . 6-7
Bulb Replacement . . . . . . . . . . 10-39
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . 6-6
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-6
High Intensity Discharge (HID) Lighting . . . . . . . . . . . . . 10-39
High-Beam On Light . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-6
Lamps On Reminder . . . . . . . . . 5-25