Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
13-8 Customer Information
Calling for Service
When calling Roadside Service,
have the following information
ready:
.Your name, home address, and
home telephone number
.Telephone number of your
location
.Location of the vehicle
.Model, year, color, and license
plate number of the vehicle
.Odometer reading, Vehicle
Identification Number (VIN),
and delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to
5 years/160 000 km (100,000 miles),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to
the nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-19
OnStar®
If your vehicle is equipped with
an active OnStar system, that
system may also record data in
crash or near crash‐like situations.
The OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or
by pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑60 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting,
and in-vehicle transmitters for
garage door openers. RFID
technology in GM vehicles does
not use or record personal
information or link with any other
GM system containing personal
information.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS‐210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any
of these systems by other than an
authorized service facility could void
authorization to use this equipment.
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-2 INDEX
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-30Jump Starting . . . . . . . . . . . . . . . 10-89
Load Management . . . . . . . . . . . . 6-11
Power Protection . . . . . . . . . . . . . 6-12
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-31
Blade Replacement, Wiper . . . 10-35
Bluetooth . . . . . . . . . . . . . . . . . . . . . 7-102
Brake Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-31
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-27 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-45
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-47
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-46
System Messages . . . . . . . . . . . . 5-31
Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-4
Break-In, New Vehicle . . . . . . . . . 9-30
Bulb Replacement . . . . . . . . . . . . 10-41 Back-Up Lamps . . . . . . . . . . . . 10-40
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-9
Headlamp Aiming . . . . . . . . . . . 10-37 Bulb Replacement (cont.)
Headlamps . . . . . . . . . . . . . . . . . 10-39
High Intensity Discharge
(HID) Lighting . . . . . . . . . . . . . 10-39
License Plate Lamps . . . . . . . 10-41
Buying New Tires . . . . . . . . . . . . . 10-66
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-6
California Fuel Requirements . . . . . . . . . . . 9-64
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-2
Camera, Rear Vision . . . . . . . . . . 9-59
Canadian Vehicle Owners . . . . . . . . iii
Capacities and Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-38
Liftgate . . . . . . . . . . . . . . . . . . 2-9, 2-10
Winter Driving . . . . . . . . . . . . . . . . 9-21
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv CD
DVD Player . . . . . . . . . . . . . . . . . . . 7-19
Center Console Storage . . . . . . . . 4-3
Chains, Tire . . . . . . . . . . . . . . . . . . 10-72
Charging System Light . . . . . . . . 5-18
Check Engine Light . . . . . . . . . . . . . . . . . . 5-18
Ignition
Transmission Lock . . . . . . . . 10-34
Child Restraints Infants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-57
Lower Anchors and Tethers for Children . . . . . . . . . 3-63
Older Children . . . . . . . . . . . . . . . . 3-55
Securing . . . . . . . . . . . . . . . . 3-72, 3-75
Systems . . . . . . . . . . . . . . . . . . . . . . 3-60
Cigarette Lighter . . . . . . . . . . . . . . . 5-10
Circuit Breakers . . . . . . . . . . . . . . 10-42
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-97
Interior Care . . . . . . . . . . . . . . . 10-101
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-6
Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-7
Lights (cont.)Engine Oil Pressure . . . . . . . . . . 5-24
Flash-to-Pass . . . . . . . . . . . . . . . . . . 6-6
Front Fog Lamps . . . . . . . . . . . . . 5-25
High-Beam On . . . . . . . . . . . . . . . . 5-25
High/Low Beam Changer . . . . . . 6-6
Safety Belt Reminders . . . . . . . . 5-15
Security . . . . . . . . . . . . . . . . . . . . . . 5-25
StabiliTrak
®Indicator . . . . . . . . . 5-23
Tire Pressure . . . . . . . . . . . . . . . . . 5-23
Tow/Haul Mode . . . . . . . . . . . . . . . 5-23
Locking Rear Axle . . . . . . . . . . . . . 9-49
Locks Automatic Door . . . . . . . . . . . . . . . . 2-8
Delayed Locking . . . . . . . . . . . . . . . 2-8
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Lockout Protection . . . . . . . . . . . . . 2-8
Power Door . . . . . . . . . . . . . . . . . . . . 2-7
Safety . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Loss of Control . . . . . . . . . . . . . . . . . 9-6
Lower Anchors and Tethers for Children (LATCH
SYSTEM) . . . . . . . . . . . . . . . . . . . . 3-63
Lumbar Adjustment . . . . . . . . . . . . . 3-6 Front Seats . . . . . . . . . . . . . . . . . . . . 3-6
M
MaintenanceRecords . . . . . . . . . . . . . . . . . . . . .11-10
Maintenance Schedule Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . 11-7
Scheduled Maintenance . . . . . . 11-2
Malfunction Indicator Lamp . . . . 5-18
Manual Mode . . . . . . . . . . . . . . . . . . 9-43
Map Data Updates . . . . . . . . . . . . . 7-98
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 7-62
Memory Features . . . . . . . . . . . . . . . 1-8
Menu Configure . . . . . . . . . . . . . . . . . . . . . 7-83
Messages Airbag System . . . . . . . . . . . . . . . . 5-38
Anti-Theft Alarm System . . . . . . 5-38
Battery Voltage and
Charging . . . . . . . . . . . . . . . . . . . . 5-31
Brake System . . . . . . . . . . . . . . . . 5-31
Door Ajar . . . . . . . . . . . . . . . . . . . . . 5-32
Engine Cooling System . . . . . . . 5-33
Engine Oil . . . . . . . . . . . . . . . . . . . . 5-34 Messages (cont.)
Engine Power . . . . . . . . . . . . . . . . 5-34
Fuel System . . . . . . . . . . . . . . . . . . 5-35
Key and Lock . . . . . . . . . . . . . . . . . 5-35
Lamp . . . . . . . . . . . . . . . . . . . . . . . . . 5-35
Object Detection System . . . . . 5-36
Ride Control System . . . . . . . . . . 5-37
Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-39
Transmission . . . . . . . . . . . . . . . . . 5-40
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-31
Vehicle Reminder . . . . . . . . . . . . . 5-40
Washer Fluid . . . . . . . . . . . . . . . . . 5-40
Mirrors Automatic Dimming . . . . . . . . . . . 2-18
Automatic Dimming
Rearview . . . . . . . . . . . . . . . . . . . . 2-18
Convex . . . . . . . . . . . . . . . . . . . . . . . 2-16
Heated . . . . . . . . . . . . . . . . . . . . . . . 2-17
Park Tilt . . . . . . . . . . . . . . . . . . . . . . 2-18
Power . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Monitor System, Tire Pressure . . . . . . . . . . . . . . . . . . . . 10-59
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-10 INDEX
S
Safety Belts . . . . . . . . . . . . . . . . . . . 3-22Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Extender . . . . . . . . . . . . . . . . . . . . . . 3-38
How to Wear Safety BeltsProperly . . . . . . . . . . . . . . . . . . . . . 3-25
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-37
Lap-Shoulder Belt . . . . . . . . . . . . 3-31
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing After a Crash . . . . . . 3-39
Use During Pregnancy . . . . . . . . 3-36
Safety Defects Reporting Canadian Government . . . . . . 13-17
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-38
Satellite Radio . . . . . . . . . . . . . . . . . 7-16
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . 13-10
Seats
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-8
Heated, Rear . . . . . . . . . . . . . . . . . . 3-9
Lumbar Adjustment, Front . . . . . 3-6
Power Adjustment, Front . . . . . . 3-3 Seats (cont.)
Reclining Seatbacks . . . . . . . . . . . 3-6
Second Row . . . . . . . . . . . . 3-10, 3-13
Third Row Seat . . . . . . . . . . . . . . . 3-18
Second Row Seats . . . . . . 3-10, 3-13
Secondary Latch System . . . . . 10-86
Securing Child Restraints . . . . . . . . . . . . . . 3-72, 3-75
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Service Accessories andModifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-18
Maintenance Records . . . . . . .11-10
Maintenance, General Information . . . . . . . . . . . . . . . . . . 11-1
Parts Identification Label . . . . . 12-1
Publications Ordering Information . . . . . . . . . . . . . . . . 13-15
Scheduling Appointments . . . 13-10
Servicing the Airbag-Equipped Vehicle . . . . . 3-52 Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-34
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 9-36
Out of Park . . . . . . . . . . . . . . . . . . . 9-37
Side Blind Zone Alert . . . . . . . . . . 9-56
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-8
Specifications and Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-13
StabiliTrak
®Indicator Light . . . . 5-23
StabiliTrak®System . . . . . . . . . . . 9-47
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-33
Starting the Engine . . . . . . . . . . . . 9-33
Steering . . . . . . . . . . . . . . . . . . . . . . . . 9-5 Fluid, Power . . . . . . . . . . . . . . . . 10-25
Heated Wheel . . . . . . . . . . . . . . . . . 5-5
Wheel Adjustment . . . . . . . . . . . . . 5-2
Wheel Controls . . . . . . . . . . . . . . . . 5-3
Steps Power Assist . . . . . . . . . . . . . . . . . 2-13
Storage
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-12 INDEX
U
Ultrasonic Parking Assist . . . . . . 9-54
Uniform Tire QualityGrading . . . . . . . . . . . . . . . . . . . . . 10-69
Universal Remote System . . . . . 5-50 Operation . . . . . . . . . . . . . . . . . . . . . 5-55
Programming . . . . . . . . . . . . . . . . . 5-50
Updates Map Data . . . . . . . . . . . . . . . . . . . . . 7-98
Using this Manual . . . . . . . . . . . . . . . . iv
V
Vehicle Canadian Owners . . . . . . . . . . . . . . . iii
Control . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Load Limits . . . . . . . . . . . . . . . . . . . 9-24
Messages . . . . . . . . . . . . . . . . . . . . 5-31
Personalization . . . . . . . . . . . . . . . 5-40
Remote Start . . . . . . . . . . . . . . . . . . 2-5
Security . . . . . . . . . . . . . . . . . . . . . . 2-13
Towing . . . . . . . . . . . . . . . . . . . . . . 10-94 Vehicle Care
Tire Pressure . . . . . . . . . . . . . . . 10-57
Vehicle Identification Number (VIN) . . . . . . . . . . . . . . . . . 12-1
Service Parts IdentificationLabel . . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Positioning . . . . . . . . . . . . 7-97
Vehicle Reminder
Messages . . . . . . . . . . . . . . . . . . . . 5-40
Ventilation, Air . . . . . . . . . . . . . . . . . . 8-8
Visors . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Voice Recognition . . . . . . . . . . . . . 7-99W
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . 5-11
Warnings . . . . . . . . . . . . . . . . . . . . . . . . . iv Cautions and Danger . . . . . . . . . . . .iv
Hazard Flashers . . . . . . . . . . . . . . . 6-8
Washer Fluid . . . . . . . . . . . . . . . . . 10-26
Washer Fluid Messages . . . . . . . 5-40 Wheels
Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . 10-71
Different Size . . . . . . . . . . . . . . . 10-68
Replacement . . . . . . . . . . . . . . . 10-71
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . . . . . 10-65
Where to Put the Restraint . . . . 3-62
Windows . . . . . . . . . . . . . . . . . . . . . . 2-19 Power . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Windshield
Wiper/Washer . . . . . . . . . . . . . . . . . 5-5
Winter Driving . . . . . . . . . . . . . . . . . 9-21
Wiper Blade Replacement . . . . 10-35
Wipers Rear Washer . . . . . . . . . . . . . . . . . . 5-6