Black plate (35,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Driving and Operating 9-35
Engine Heater
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below−18°C (0°F). Vehicles
with an engine heater should be
plugged in at least four hours before
starting. An internal thermostat in
the plug-end of the cord may exist
which will prevent engine coolant
heater operation at temperatures
above −18°C (0°F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
2. Open the hood and
unwrap the electrical cord.
The cord is secured to the
Engine Compartment Fuse
Block with a clip. Carefully
remove the wire tie which
secures the electrical cord.
Do not cut the electrical cord.
3. Plug the cord into a normal, grounded 110-volt AC outlet.
{WARNING
Plugging the cord into an
ungrounded outlet could cause
an electrical shock. Also, the
wrong kind of extension cord
could overheat and cause a fire.
You could be seriously injured.
Plug the cord into a properly
grounded three-prong 110-volt AC
outlet. If the cord will not reach,
use a heavy-duty three-prong
extension cord rated for at least
15 amps.
4. Before starting the engine, be sure to unplug and store the
cord as it was before to keep
it away from moving engine
parts. If you do not, it could
be damaged.
The length of time the heater should
remain plugged in depends on
several factors. Ask a dealer in the
area where you will be parking the
vehicle for the best advice on this.
Retained Accessory
Power (RAP)
The following vehicle accessories
can be used for up to 10 minutes
after the engine is turned off:
.Audio System
.Power Windows
.OnStar System (if equipped)
.Sunroof (if equipped)
These features work when
the key is in ON/RUN or ACC/
ACCESSORY. Once the key is
turned from ON/RUN to LOCK/OFF,
the windows and sunroof continue
to work up to 10 minutes until any
door is opened. The radio continues
to work for up to 10 minutes or until
the driver door is opened.
Black plate (72,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-72 Driving and Operating
Driving with a Trailer
{WARNING
When towing a trailer, exhaust
gases may collect at the rear
of the vehicle and enter if the
liftgate, trunk/hatch, or rear-most
window is open.
Engine exhaust contains Carbon
Monoxide (CO) which cannot be
seen or smelled. It can cause
unconsciousness and even death.
To maximize safety when towing
a trailer:
.Have the exhaust system
inspected for leaks and make
necessary repairs before
starting a trip.
.Never drive with the liftgate,
trunk/hatch, or rear-most
window open.(Continued)
WARNING (Continued)
.Fully open the air outlets
on or under the instrument
panel.
.Adjust the Climate Control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See Climate
Control System in the Index.
For more information about
Carbon Monoxide, see Engine
Exhaust on page 9‑38.
Towing a trailer requires a
certain amount of experience.
The combination you are driving is
longer and not as responsive as the
vehicle itself. Get acquainted with
the handling and braking of the rig
before setting out for the open road.
Before starting, check all trailer
hitch parts and attachments, safety
chains, electrical connectors, lamps, tires and mirrors. If the trailer
has electric brakes, start the
combination moving and then
apply the trailer brake controller by
hand to be sure the brakes work.
During the trip, check occasionally
to be sure that the load is secure
and the lamps and any trailer
brakes still work.
Following Distance
Stay at least twice as far behind the
vehicle ahead as you would when
driving the vehicle without a trailer.
This can help to avoid heavy
braking and sudden turns.
Passing
More passing distance is
needed when towing a trailer.
The combination will not accelerate
as quickly and is longer so it is
necessary to go much farther
beyond the passed vehicle before
returning to the lane.
Black plate (22,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-22 Vehicle Care
5. Replace the pressure cap.Be sure the pressure cap is
hand-tight and fully seated.
6. Verify coolant level after engine is shut off and the coolant is
cold. If necessary, repeat coolant
fill procedure Steps 1 through 6.
Notice: If the pressure cap is not
tightly installed, coolant loss and
possible engine damage may
occur. Be sure the cap is properly
and tightly secured.Engine Overheating
The vehicle has several indicators
to warn of engine overheating.
There is a coolant temperature
gauge on your vehicle's instrument
panel. See Engine Coolant
Temperature Gauge on page 5‑14.
In addition, ENGINE OVERHEATED
STOP ENGINE, ENGINE
OVERHEATED IDLE ENGINE, and
a ENGINE POWER IS REDUCED
message comes on in the Driver
Information Center (DIC) on the
instrument panel. See Engine
Cooling System Messages on
page 5‑33 andEngine Power
Messages on page 5‑34. If the decision is made not to lift the
hood when this warning appears,
but instead get service help right
away. See
Roadside Service
(U.S. and Canada) on page 13‑7
or Roadside Service (Mexico) on
page 13‑10.
If the decision is made to lift the
hood, make sure the vehicle is
parked on a level surface.
Then check to see if the engine
cooling fans are running. If the
engine is overheating, both fans
should be running. If they are not,
do not continue to run the engine
and have the vehicle serviced.
Black plate (84,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-84 Vehicle Care
3. Assemble the two jack handleextensions (D) and wheel
wrench (E) as shown.
4. Insert the open end of theextension (J) through the hole in
the rear bumper (I) (hoist shaft
access hole).
5. Raise the tire part way upward. Make sure the retainer is fully
seated across the underside of
the wheel and centered in the
wheel opening.
6. Raise the tire fully against the underside of the vehicle by
turning the wheel wrench
clockwise until you hear two
clicks or feel it skip twice. You
cannot overtighten the cable.7. Make sure the tire is storedsecurely. Push, pull (A), and then
try to turn (B) the tire. If the tire
moves, use the wheel wrench to
tighten the cable.
8. Reinstall the spare tire lock.
9. Reinstall the hoist shaft access cover.
10. Reinstall the hitch cover.
Black plate (85,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-85
To store the tools:
A. Wheel Blocks
B. Tool Bag with Jack Tools
C. Retaining Bracket
D. Wing Nut Retaining Tool Bag
E. JackF. Wing Nut Retaining Wheel
Blocks
G. Jack Knob
1. Return the tools (wheel wrench, jack handle, and jack handle
extensions) to the tool bag (B).
2. Assemble wheel blocks (A) and jack (E) together with the
wing nut (F).
3. Position the jack (E) and wheel blocks (A) in the driver side trim
panel over the wheelhouse.
4. Turn the jack knob (G) clockwise until the jack is secured tight in
the mounting bracket. Be sure
to position the holes in the base
of the jack onto the pin in the
mounting bracket.
5. Use the retaining bracket (C) to fasten the tool bag (B) on the
stud and turn the wing nut (D)
clockwise to secure.
Regular Wheelbase shown,
Extended Wheelbase similar.
6. Return the storage tray to its original stored position.
Black plate (87,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-87
7. Place the bottom edge of thejack (A) on the wheel blocks (B),
separating them so that the jack
is balanced securely.8. Attach the jack handle,extension, and wheel wrench to
the jack and place it (with the
wheel blocks) under the vehicle
toward the front of the rear
bumper.9. Position the center lift point ofthe jack under the center of the
spare tire.
10. Turn the wrench clockwise to raise the jack until it lifts the
end fitting.
11. Continue raising the jack until the spare tire stops moving
upward and is held firmly in
place. The secondary latch
has released and the spare
tire is balancing on the jack.
Black plate (97,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-97
3. Firmly set the parking brake.See Parking Brake on
page 9‑46.
4. Put the transmission in P (Park).
5. Secure the vehicle to the dolly following the manufacturer's
instructions.
6. Use an adequate clamping device designed for towing to
ensure that the front wheels are
locked into the straight position.
7. Turn the ignition to LOCK/OFF.Appearance Care
Exterior Care
Weatherstrips
Silicone grease on weatherstrips
will make them last longer, seal
better, and not stick or squeak.
Apply silicone grease with a clean
cloth. During very cold, damp
weather frequent application may
be required. See Recommended
Fluids and Lubricants on page 11‑7.
Washing the Vehicle
The best way to preserve the
vehicle's finish is to keep it clean
by washing it often.
Notice: Certain cleaners contain
chemicals that can damage the
emblems or nameplates on the
vehicle. Check the cleaning
product label. If it states that it
should not be used on plastic
parts, do not use it on the vehicle or damage may occur and it
would not be covered by the
warranty.
Do not wash the vehicle in
direct sunlight. Use a car washing
soap. Do not use cleaning agents
that are petroleum based or that
contain acid or abrasives, as they
can damage the paint, metal or
plastic on the vehicle. Approved
cleaning products can be obtained
from your dealer. Follow all
manufacturers' directions regarding
correct product usage, necessary
safety precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and water
spotting.
Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-5
SeeCustomer Assistance Offices
(U.S. and Canada) on page 13‑5
or Customer Assistance Offices
(Mexico) on page 13‑5 for more
information.
Customer Assistance
Offices (U.S. and Canada)
Cadillac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112 From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Limited
Canadian Cadillac Customer
Communication Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112
Overseas
Please contact the local General
Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and
U.S. Virgin Islands)
General Motors de Mexico,
S. de R.L. de C.V.
Customer Assistance Center
Av. Ejercito Nacional #843
Col. Granada
C.P. 11520, Mexico, D.F.
01-800-466-0805
Long Distance: 011-52-53 29 0805
Customer Assistance
Offices (Mexico)
To contact the Customer Assistance
Center (CAC), use the phone
numbers listed in this section.
Customer assistance is available
Monday through Friday, 08:00 to
20:00 hours, and Saturdays from
08:00 to 15:00 hours.
All e-mail inquiries to the Customer
Assistance Center (CAC) should be
sent to: [email protected].