2011 CADILLAC ESCALADE EXT lock

Black plate (7,1)Cadillac Escalade EXT Owner Manual - 2011
Service and Maintenance 11-7
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos™
specification. Oils
meeting this specification can be identified with the dexos™ certification
mark. Look for and use only an engine oil that displays the dexos™
certification mark of the proper viscosity grade. See Engine Oil on
page 10‑8.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See
Engine Coolant on page 10‑18.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in
Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.

Black plate (9,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-9
Cadillac and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges™
.Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
.Lock‐Out Service:Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
.Emergency Tow From a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
.Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
.Battery Jump Start: Service to
jump start a dead battery.
.Trip Routing Service: Detailed
maps of North America are
provided when requested either
with the most direct route or the
most scenic route. Additional
travel information is also
available. Allow three weeks
for delivery.
.Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during
the 5 years/160 000 km
(100,000 miles) Powertrain
warranty period. Items
considered are hotel, meals,
and rental car.
Cadillac Technician Roadside
Service (U.S. only)
Cadillac's exceptional Roadside
Service is more than an auto club
or towing service. It provides every
Cadillac owner in the United States
with the advantage of contacting
a Cadillac advisor and, where
available, a Cadillac trained dealer
technician who can provide on-site
service.
A dealer technician will travel to
your location within a 30 mile
radius of a participating Cadillac
dealership. If beyond this radius, we
will arrange to have your car towed
to the nearest Cadillac dealership.
Each technician travels with a
specially equipped service vehicle
complete with the necessary
Cadillac parts and tools required to
handle most roadside repairs.

Black plate (10,1)Cadillac Escalade EXT Owner Manual - 2011
13-10 Customer Information
Services Not Included in
Roadside Service
.Impound towing caused by
violation of any laws.
.Legal fines.
.Mounting, dismounting,
or changing of snow tires,
chains, or other traction devices.
.Towing or services for vehicles
driven on a non-public road or
highway.
Services Specific to
Canadian‐Purchased Vehicles
.Fuel delivery:Reimbursement
is approximately $5 Canadian.
Diesel fuel delivery may be
restricted. Propane and other
fuels are not provided through
this service.
.Lock-Out Service: Vehicle
registration is required.
.Trip Routing Service: Limit of
six requests per year.
.Trip Interruption Benefits and
Service: Pre-authorization,
original detailed receipts, and a
copy of the repair orders are
required. Once authorization has
been received, the Roadside
Service advisor will help you
make arrangements and explain
how to receive payment.
.Alternative Service: If
assistance cannot be provided
right away, the Roadside Service
advisor may give you permission
to get local emergency road
service. You will receive
payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered,
however any cost for parts and
labor for repairs not covered by
the warranty are the owner
responsibility.
Roadside Service
(Mexico)
Roadside Service is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Service, please see the
brochure provided with your new
vehicle or visit our website at:
www.cadillac.com.mx. Navigate
the site and click on “Asistencia
en el Camino.” E-mail
correspondence should be sent
to: [email protected].
To contact Roadside Service by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800

Black plate (18,1)Cadillac Escalade EXT Owner Manual - 2011
13-18 Customer Information
Vehicle Data
Recording and
Privacy
Your GM vehicle has a number of
sophisticated computers that record
information about the vehicle’s
performance and how it is driven.
For example, your vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help your dealer technician
service your vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner’s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.
Event Data Recorders
This vehicle has an Event Data
Recorder (EDR). The main purpose
of an EDR is to record, in certain
crash or near crash-like situations,
such as an airbag deployment or
hitting a road obstacle, data that
will assist in understanding how a
vehicle's systems performed. The
EDR is designed to record data
related to vehicle dynamics and
safety systems for a short period of
time, typically 30 seconds or less.
The EDR in this vehicle is designed
to record such data as:
.How various systems in your
vehicle were operating
.Whether or not the driver and
passenger safety belts were
buckled/fastened
.How far, if at all, the driver was
pressing the accelerator and/or
brake pedal
.How fast the vehicle was
traveling This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:
EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as
law enforcement, could combine
the EDR data with the type of
personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR is
needed. In addition to the vehicle
manufacturer, other parties, such
as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.

Black plate (19,1)Cadillac Escalade EXT Owner Manual - 2011
Customer Information 13-19
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request by police or
similar government office; as part of
GM's defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash‐like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit,
at www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Qbutton and
speaking to an advisor.
Navigation System
If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7‑42 for
information on stored data and for
deletion instructions.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with any
other GM system containing
personal information.

Black plate (1,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-1
A
Accessories andModifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-34
Active Fuel Management™ . . . . 9-36
Add-On Electrical Equipment . . . . . . . . . . . . . . . . . . . 9-75
Adding Equipment to the Airbag-Equipped Vehicle . . . . . 3-38
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . 9-30
Adjustments Lumbar, Front Seats . . . . . . . . . . . 3-5
Air Cleaner/Filter, Engine . . . . . 10-16
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-6
Airbag System Check . . . . . . . . . . . . . . . . . . . . . . . . 3-39
How Does an AirbagRestrain? . . . . . . . . . . . . . . . . . . . 3-30
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-32
What Makes an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-30 Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-31
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-29
Where Are the Airbags? . . . . . . 3-27
Airbags Adding Equipment to theVehicle . . . . . . . . . . . . . . . . . . . . . . 3-38
Passenger Status Indicator . . . 5-14
Readiness Light . . . . . . . . . . . . . . 5-13
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . 3-37
System Check . . . . . . . . . . . . . . . . 3-25
Alarm System Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-16
All-Wheel Drive . . . . . . . . . 9-43, 10-30
AM-FM Radio . . . . . . . . . . . . . . . . . . . 7-9
Antenna Satellite Radio . . . . . . . . . . . . . . . . 7-17
Anti-Theft Alarm System . . . . . . . . . . . . . . . . 2-16
Alarm System Messages . . . . . 5-33 Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-43
Warning Light . . . . . . . . . . . . . . . . . 5-19
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . 10-91
Interior . . . . . . . . . . . . . . . . . . . . . . 10-95
Armrest Storage . . . . . . . . . . . . . . . . 4-1
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Audio Players
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-17
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26
Audio System Fixed Mast Antenna . . . . . . . . . . 7-17
Radio Reception . . . . . . . . . . . . . . 7-16
Rear Seat (RSA) . . . . . . . . . . . . . 7-40
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic Dimming Mirrors . . . . . . . . . . . . . . 2-20
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-6
Level Control . . . . . . . . . . . . . . . . . 9-48
Automatic Transmission . . . . . . . 9-38 Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-13
Manual Mode . . . . . . . . . . . . . . . . . 9-41

Black plate (2,1)Cadillac Escalade EXT Owner Manual - 2011
i-2 INDEX
Automatic TransmissionShift Lock Control
Function Check . . . . . . . . . . . . . 10-33
Auxiliary Devices . . . . . . . . . . . . . . 7-29
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-31
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-31
B
Battery . . . . . . . . . . . . . . . . . . . . . . . 10-29 Jump Starting . . . . . . . . . . . . . . . 10-85
Load Management . . . . . . . . . . . . 6-10
Power Protection . . . . . . . . . . . . . 6-10
Voltage and ChargingMessages . . . . . . . . . . . . . . . . . . . 5-28
Blade Replacement, Wiper . . . 10-34
Bluetooth . . . . . . . . . . . . . . . . . . . . . . 7-83
Brake Pedal and Adjustable
Throttle . . . . . . . . . . . . . . . . . . . . . . 9-30
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 10-27 Antilock . . . . . . . . . . . . . . . . . . . . . . . 9-43
Assist . . . . . . . . . . . . . . . . . . . . . . . . . 9-45
Fluid . . . . . . . . . . . . . . . . . . . . . . . . 10-28
Parking . . . . . . . . . . . . . . . . . . . . . . . 9-44
System Messages . . . . . . . . . . . . 5-28 Braking . . . . . . . . . . . . . . . . . . . . . . . . . 9-3
Break-In, New Vehicle . . . . . . . . . 9-30
Bulb Replacement . . . . . . . . . . . . 10-39
Fog Lamps . . . . . . . . . . . . . . . . . . . . 6-8
Headlamp Aiming . . . . . . . . . . . 10-35
Headlamps . . . . . . . . . . . . . . . . . 10-37
High Intensity Discharge(HID) Lighting . . . . . . . . . . . . . 10-38
License Plate Lamps . . . . . . . 10-39
Taillamps, Turn Signal, Sidemarker, Stoplamps,
and Backup Lamps . . . . . . . . 10-38
Buying New Tires . . . . . . . . . . . . . 10-63
C
Calibration . . . . . . . . . . . . . . . . . . . . . . 5-5
California Fuel Requirements . . . . . . . . . . . 9-59
Perchlorate Materials
Requirements . . . . . . . . . . . . . . . 10-3
Warning . . . . . . . . . . . . . . . . . . . . . . 10-3
Camera, Rear Vision . . . . . . . . . . 9-54
Canadian Vehicle Owners . . . . . . . . iii Capacities and
Specifications . . . . . . . . . . . . . . . . 12-2
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . 9-37
Midgate
®. . . . . . . . . . . . . . . . . . . . . . 2-9
Tailgate . . . . . . . . . . . . . . . . . . . . . . . 2-15
Winter Driving . . . . . . . . . . . . . . . . 9-20
Cargo Area . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Cover Panels . . . . . . . . . . . . . . . . . . 4-6
Tie Downs . . . . . . . . . . . . . . . . . . . . 4-12
Cautions, Danger, and Warnings . . . . . . . . . . . . . . . . . . . . . . . . iv
CD DVD Player . . . . . . . . . . . . . . . . . . . 7-17
Center Console Storage . . . . . . . . 4-2
Chains, Tire . . . . . . . . . . . . . . . . . . 10-69
Charging System Light . . . . . . . . 5-15
Check
Engine Light . . . . . . . . . . . . . . . . . . 5-15
IgnitionTransmission Lock . . . . . . . . 10-33

Black plate (3,1)Cadillac Escalade EXT Owner Manual - 2011
INDEX i-3
Child RestraintsInfants and Young
Children . . . . . . . . . . . . . . . . . . . . . 3-42
Lower Anchors and Tethers for Children . . . . . . . . . 3-48
Older Children . . . . . . . . . . . . . . . . 3-40
Securing . . . . . . . . . . . . . . . . 3-54, 3-56
Systems . . . . . . . . . . . . . . . . . . . . . . 3-44
Cigarette Lighter . . . . . . . . . . . . . . . . 5-8
Circuit Breakers . . . . . . . . . . . . . . 10-41
Cleaning Exterior Care . . . . . . . . . . . . . . . 10-91
Interior Care . . . . . . . . . . . . . . . . 10-95
Climate Control Systems Dual Automatic . . . . . . . . . . . . . . . . 8-1
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Cluster, IP . . . . . . . . . . . . . . . . . . . . . 5-10
Collision Damage Repair . . . . . 13-13
Compass . . . . . . . . . . . . . . . . . . . . . . . 5-5
Configure Menu . . . . . . . . . . . . . . . 7-64
Continuous Damping
Control (CDC) . . . . . . . . . . . . . . . . 9-48
Control of a Vehicle . . . . . . . . . . . . . 9-3
Convex Mirrors . . . . . . . . . . . . . . . . 2-19 Coolant
Engine . . . . . . . . . . . . . . . . . . . . . . 10-18
Engine Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 5-12
Cooling System . . . . . . . . . . . . . . . 10-18 Engine Messages . . . . . . . . . . . . 5-29
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . . 13-11
Covers Cargo Panels . . . . . . . . . . . . . . . . . . 4-6
Cruise Control . . . . . . . . . . . . . . . . . 9-49
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-22
Cupholders . . . . . . . . . . . . . . . . . . . . . 4-1
Customer Assistance . . . . . . . . . . 13-6 Text Telephone (TTY)Users . . . . . . . . . . . . . . . . . . . . . . . 13-6
Customer Assistance Offices . . . . . . . . . . . . . . . . . 13-5, 13-6
Customer Information Service PublicationsOrdering Information . . . . . . 13-15
Customer Satisfaction Procedure . . . . . . . . . . . . . . 13-1, 13-3D
Damage Repair, Collision . . . . . 13-13
Danger, Warnings, andCautions . . . . . . . . . . . . . . . . . . . . . . . . iv
Data Recorders, Event . . . . . . . 13-18
Database Coverage Explanations . . . . . . . . . . . . . . . . . 7-79
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . 6-6
Defensive Driving . . . . . . . . . . . . . . . 9-2
Delayed Locking . . . . . . . . . . . . . . . . 2-7
Destination, Navigation . . . . . . . . 7-51
Devices, Auxiliary . . . . . . . . . . . . . 7-29
Dome Lamps . . . . . . . . . . . . . . . . . . . 6-9
Door Ajar Messages . . . . . . . . . . . . . . . 5-28
Delayed Locking . . . . . . . . . . . . . . . 2-7
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Power Locks . . . . . . . . . . . . . . . . . . . 2-7
Drive Systems
All-Wheel Drive . . . . . . . 9-43, 10-30
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . 5-23