
Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-17
Reporting Safety Defects
to the Canadian
Government If you live in Canada, and you
believe that the vehicle has a safety
defect, notify Transport Canada
immediately, and notify General
Motors of Canada Limited. Call
them at 1-800-333-0510 or
write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9 Reporting Safety Defects
to General Motors In addition to notifying NHTSA
(or Transport Canada) in a situation
like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1 ‐ 888 ‐ 446 ‐ 2000,
or write:
Canadian Cadillac Customer
Communication Centre,
Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Vehicle Data
Recording and
Privacy This GM vehicle has a number of
sophisticated computers that record
information about the vehicle ’ s
performance and how it is driven.
For example, the vehicle uses
computer modules to monitor and
control engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy airbags in a crash, and,
if so equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle. Some modules
may also store data about how you
operate the vehicle, such as rate of
fuel consumption or average speed.
These modules may also retain the
owner ’ s personal preferences, such
as radio pre-sets, seat positions,
and temperature settings.

Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-19
OnStar ®
If the vehicle is equipped with an
active OnStar system, that system
may also record data in crash or
near crash ‐ like situations. The
OnStar Terms and Conditions
provides information on data
collection and use and is available
in the OnStar glove box kit, at
www.onstar.com (U.S.) or
www.onstar.ca (Canada), or by
pressing the
Q button and
speaking to an advisor.
Navigation System If the vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. See Using the
Navigation System on page 7 ‑ 60 for
information on stored data and for
deletion instructions. Radio Frequency
Identification (RFID) RFID technology is used in some
vehicles for functions such as tire
pressure monitoring and ignition
system security, as well as in
connection with conveniences
such as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information. Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
comply with Part 15 of the Federal
Communications Commission (FCC)
rules and with Industry Canada
Standards RSS ‐ 210/220/310.
Operation is subject to the following
two conditions:
1. The device may not cause
interference.
2. The device must accept any
interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-1
AAccessories and
Modifications . . . . . . . . . . . . . . . . . 10-3
Accessory Power . . . . . . . . . . . . . . 9-35
Active Fuel Management ®
. . . . . 9-38
Add-On Electrical
Equipment . . . . . . . . . . . . . . . . . . . 9-82
Adjustable Throttle and
Brake Pedal . . . . . . . . . . . . . . . . . . 9-31
Adjustments
Lumbar, Front Seats . . . . . . . . . . . 3-6
Air Cleaner/Filter, Engine . . . . . 10-14
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Airbag
Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . 3-49
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . 3-50
How Does an Airbag
Restrain? . . . . . . . . . . . . . . . . . . . 3-42
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . . 3-44
What Makes an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-41 Airbag System (cont.)
What Will You See After
an Airbag Inflates? . . . . . . . . . . 3-42
When Should an Airbag
Inflate? . . . . . . . . . . . . . . . . . . . . . . 3-40
Where Are the Airbags? . . . . . . 3-38
Airbags
Passenger Status Indicator . . . 5-16
Readiness Light . . . . . . . . . . . . . . 5-16
Servicing Airbag-Equipped
Vehicles . . . . . . . . . . . . . . . . . . . . . 3-48
System Check . . . . . . . . . . . . . . . . 3-35
Alarm System
Anti-Theft . . . . . . . . . . . . . . . . . . . . . 2-13
All-Wheel Drive . . . . . . . . . 10-28, 9-45
AM-FM Radio . . . . . . . . . . . . . . . . . . 7-10
Antenna
Rear Side Window . . . . . . . . . . . . 7-18
Satellite Radio . . . . . . . . . . . . . . . . 7-18
Anti-Theft
Alarm System . . . . . . . . . . . . . . . . 2-13
Alarm System Messages . . . . . 5-38
Antilock Brake
System (ABS) . . . . . . . . . . . . . . . . 9-45
Warning Light . . . . . . . . . . . . . . . . . 5-22 Appearance Care
Exterior . . . . . . . . . . . . . . . . . . . . . 10-90
Interior . . . . . . . . . . . . . . . . . . . . . . 10-94
Armrest Storage . . . . . . . . . . . . . . . . 4-2
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . 5-11
Audio Players
CD/DVD . . . . . . . . . . . . . . . . . . . . . . 7-19
MP3 . . . . . . . . . . . . . . . . . . . . . . . . . . 7-28
Audio System
Radio Reception . . . . . . . . . . . . . . 7-17
Rear Seat (RSA) . . . . . . . . . . . . . 7-58
Theft-Deterrent Feature . . . . . . . . 7-3
Automatic
Dimming Mirrors . . . . . . . . . . . . . . 2-18
Door Locks . . . . . . . . . . . . . . . . . . . . 2-8
Headlamp System . . . . . . . . . . . . . 6-7
Level Control . . . . . . . . . . . . . . . . . 9-50
Automatic Transmission . . . . . . . 9-40
Fluid . . . . . . . . . . . . . . . . . . . . . . . . .10-11
Manual Mode . . . . . . . . . . . . . . . . . 9-43
Shift Lock Control
Function Check . . . . . . . . . . . 10-31
Auxiliary Devices . . . . . . . . . . . . . . 7-31
Axle, Front . . . . . . . . . . . . . . . . . . . . 10-29
Axle, Rear . . . . . . . . . . . . . . . . . . . . 10-29

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-8 INDEX
NNavigation
Destination . . . . . . . . . . . . . . . . . . . 7-69
Symbols . . . . . . . . . . . . . . . . . . . . . . 7-64
Using the System . . . . . . . . . . . . . 7-60
Vehicle Data Recording
and Privacy . . . . . . . . . . . . . . . 13-19
New Vehicle Break-In . . . . . . . . . . 9-30
OObject Detection System
Messages . . . . . . . . . . . . . . . . . . . . 5-36
Object Detection, Side Blind
Zone Alert (SBZA) . . . . . . . . . . . 9-56
Odometer . . . . . . . . . . . . . . . . . . . . . . 5-13
Trip . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-13
Off-Road . . . . . . . . . . . . . . . . . . . . . . . 9-7
Driving . . . . . . . . . . . . . . . . . . . . . . . . . 9-7
Recovery . . . . . . . . . . . . . . . . . . . . . . 9-6
Oil
Engine . . . . . . . . . . . . . . . . . . . . . . . . 10-7
Engine Oil Life System . . . . . 10-10
Messages . . . . . . . . . . . . . . . . . . . . 5-34
Pressure Light . . . . . . . . . . . . . . . . 5-24 Older Children, Restraints . . . . . 3-51
Online Owner Center . . . . . . . . . . 13-6
OnStar ®
System . . . . . . . . . . . . . . . 1-24
Ordering
Service Publications . . . . . . . . 13-15
Outlets
Power . . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Overheated Engine
Protection
Operating Mode . . . . . . . . . . . . . 10-22
Overheating, Engine . . . . . . . . . . 10-20
Overview, Infotainment
System . . . . . . . . . . . . . . . . . . . . . . . . 7-3
P Park
Shifting Into . . . . . . . . . . . . . . . . . . . 9-36
Shifting Out of . . . . . . . . . . . . . . . . 9-37
Park Tilt Mirrors . . . . . . . . . . . . . . . . 2-18
Parking
Assist, Ultrasonic . . . . . . . . . . . . . 9-54
Brake . . . . . . . . . . . . . . . . . . . . . . . . . 9-46
Brake and P (Park)
Mechanism Check . . . . . . . . 10-32
Over Things That Burn . . . . . . . 9-38 Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . 5-16
Passenger Sensing System . . . 3-44
Perchlorate Materials
Requirements, California . . . . . 10-3
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 5-40
Phone
Bluetooth . . . . . . . . . . . . . . . . . . . 7-103
Power
Door Locks . . . . . . . . . . . . . . . . . . . . 2-7
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 2-16
Outlets . . . . . . . . . . . . . . . . . . . . . . . . 5-9
Protection, Battery . . . . . . . . . . . . 6-12
Retained Accessory (RAP) . . . 9-35
Seat Adjustment . . . . . . . . . . . . . . . 3-3
Steering Fluid . . . . . . . . . . . . . . . 10-23
Windows . . . . . . . . . . . . . . . . . . . . . 2-20
Power Assist Steps . . . . . . . . . . . . 2-13
Pregnancy, Using Safety
Belts . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Privacy
Radio Frequency
Identification (RFID) . . . . . . . 13-19
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . 7-97

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
INDEX i-9Program
Courtesy Transportation . . . . .13-11
Proposition 65 Warning,
California . . . . . . . . . . . . . . . . . . . . . 10-2
RRadio Frequency
Identification (RFID) . . . . . . . . 13-19
Statement . . . . . . . . . . . . . . . . . . 13-19
Radios
AM-FM Radio . . . . . . . . . . . . . . . . . 7-10
CD/DVD Player . . . . . . . . . . . . . . . 7-19
Reception . . . . . . . . . . . . . . . . . . . . 7-17
Satellite . . . . . . . . . . . . . . . . . . . . . . . 7-16
Reading Lamps . . . . . . . . . . . . . . . . 6-11
Rear Axle . . . . . . . . . . . . . . . . . . . . . 10-29
Locking . . . . . . . . . . . . . . . . . . . . . . . 9-49
Rear Climate Control System . . . 8-6
Rear Seat Audio (RSA)
System . . . . . . . . . . . . . . . . . . . . . . . 7-58
Rear Seat
Entertainment
System . . . . . . . . . . . . . . . . . 7-33, 7-43
Rear Seat Audio (RSA) . . . . . . . 7-58
Rear Seats
Heated . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Rear Side Window Antenna . . . 7-18
Rear Storage . . . . . . . . . . . . . . . . . . . 4-2
Rear Vision Camera (RVC) . . . . 9-59
Rear Window Washer/Wiper . . . . 5-6
Rearview Mirror
Automatic Dimming . . . . . . . . . . . 2-18
Reclining Seatbacks . . . . . . . . . . . . 3-6
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . 11-7
Recommended Fuel . . . . . . . . . . . 9-64
Records
Maintenance . . . . . . . . . . . . . . . . .11-10
Recreational Vehicle
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . 13-7
Remote Keyless Entry
(RKE) System . . . . . . . . . . . . . 2-2, 2-3
Remote Vehicle Start . . . . . . . . . . . 2-5
Replacement
Glass . . . . . . . . . . . . . . . . . . . . . . . 10-33
Replacement Bulbs . . . . . . . . . . . 10-38
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . 3-50
Maintenance . . . . . . . . . . . . . . . . . . 11-9 Replacing Airbag System . . . . . . 3-50
Replacing LATCH System
Parts After a Crash . . . . . . . . . . . 3-67
Replacing Safety Belt
System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Reporting Safety Defects
Canadian Government . . . . . . 13-17
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Restraints
Where to Put . . . . . . . . . . . . . . . . . 3-58
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . 9-35
Ride Control Systems
Messages . . . . . . . . . . . . . . . . . . . . 5-37
Road Sensing Suspension . . . 9-50
Road Sensing Suspension . . . . 9-50
Roads
Driving, Wet . . . . . . . . . . . . . . . . . . 9-18
Roadside Service . . . . . . . 13-7, 13-10
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . 2-22
Roof Rack System . . . . . . . . . . . . . . 4-3

Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
i-10 INDEX Rotation, Tires . . . . . . . . . . . . . . . . 10-59
Routing, Engine Drive Belt . . . . . 12-3
Running the Vehicle While
Parked . . . . . . . . . . . . . . . . . . . . . . . 9-39
SSafety Belts . . . . . . . . . . . . . . . . . . . 3-18
Care . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Extender . . . . . . . . . . . . . . . . . . . . . . 3-34
How to Wear Safety Belts
Properly . . . . . . . . . . . . . . . . . . . . . 3-22
Lap Belt . . . . . . . . . . . . . . . . . . . . . . 3-33
Lap-Shoulder Belt . . . . . . . . . . . . 3-27
Reminders . . . . . . . . . . . . . . . . . . . . 5-15
Replacing After a Crash . . . . . . 3-35
Use During Pregnancy . . . . . . . . 3-32
Safety Defects Reporting
Canadian Government . . . . . . 13-17
General Motors . . . . . . . . . . . . . 13-17
U.S. Government . . . . . . . . . . . 13-16
Safety Locks . . . . . . . . . . . . . . . . . . . . 2-8
Safety System Check . . . . . . . . . . 3-34
Satellite Radio . . . . . . . . . . . . . . . . . 7-16
Scheduled Maintenance . . . . . . . 11-2
Scheduling Appointments . . . . . 13-10 Seats
Head Restraints . . . . . . . . . . . . . . . 3-2
Heated and Ventilated Front . . . 3-8
Heated, Rear . . . . . . . . . . . . . . . . . . 3-9
Lumbar Adjustment, Front . . . . . 3-6
Power Adjustment, Front . . . . . . 3-3
Reclining Seatbacks . . . . . . . . . . . 3-6
Second Row . . . . . . . . . . . . . . . . . . 3-10
Third Row Seat . . . . . . . . . . . . . . . 3-14
Second Row Seats . . . . . . . . . . . . 3-10
Secondary Latch System . . . . . 10-79
Securing Child
Restraints . . . . . . . . . . . . . . 3-68, 3-71
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 2-13
Service
Accessories and
Modifications . . . . . . . . . . . . . . . . 10-3
Doing Your Own Work . . . . . . . . 10-4
Engine Soon Light . . . . . . . . . . . . 5-18
Maintenance Records . . . . . . .11-10
Maintenance, General
Information . . . . . . . . . . . . . . . . . . 11-1 Service (cont.)
Parts Identification Label . . . . . 12-1
Publications Ordering
Information . . . . . . . . . . . . . . . . 13-15
Scheduling Appointments . . . 13-10
Servicing the Airbag . . . . . . . . . . . 3-48
Shift Lock Control Function
Check, Automatic
Transmission . . . . . . . . . . . . . . . . 10-31
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . 9-36
Out of Park . . . . . . . . . . . . . . . . . . . 9-37
Side Blind Zone Alert . . . . . . . . . . 9-56
Signals, Turn and
Lane-Change . . . . . . . . . . . . . . . . . 6-9
Specifications and
Capacities . . . . . . . . . . . . . . . . . . . . 12-2
Speedometer . . . . . . . . . . . . . . . . . . 5-13
StabiliTrak ®
Indicator Light . . . . 5-23
StabiliTrak ®
System . . . . . . . . . . . 9-47
Start Vehicle, Remote . . . . . . . . . . 2-5
Starter Switch Check . . . . . . . . . 10-30
Starting the Engine . . . . . . . . . . . . 9-33