2011 CADILLAC ESCALADE ESV radio

Black plate (55,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Driving and Operating 9-55
The system can be disabled by
pressing the rear park aid disable
button located next to the radio.
The indicator light will come on and
PARK ASSIST OFF displays on the
Driver Information Center (DIC) to
indicate that URPA is off, see Object
Detection System Messages on
page 5 ‑ 36 .
When the System Does Not
Seem to Work Properly If the URPA system will not activate
due to a temporary condition, the
messages PARK ASSIST OFF or
PARK ASST BLOCKED SEE
OWNERS MANUAL will be
displayed on the DIC. SERVICE PARK ASSIST: If this
message occurs, take the vehicle
to your dealer to repair the system.
PARK ASSIST OFF: This message
occurs if the driver disables the
system.
PARK ASST BLOCKED SEE
OWNERS MANUAL: This
message can occur under the
following conditions: .
The ultrasonic sensors are not
clean. Keep the vehicle's rear
bumper free of mud, dirt, snow,
ice and slush. For cleaning
instructions, see “ Washing the
Vehicle ” under Exterior Care on
page 10 ‑ 90 . .
The park assist sensors are
covered by frost or ice. Frost or
ice can form around and behind
the sensors and may not always
be seen; this can occur after
washing the vehicle in cold
weather. The message may
not clear until the frost or ice
has melted. .
A trailer was attached to the
vehicle, or a bicycle or an object
was hanging out of the liftgate
during the last drive cycle. Once
the attached object is removed,
URPA will return to normal
operation. .
A tow bar is attached to the
vehicle. .
The vehicle's bumper is
damaged. Take the vehicle to
your dealer to repair the system. .
Other conditions may affect
system performance, such as
vibrations from a jackhammer or
the compression of air brakes on
a very large truck.

Black plate (58,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
9-58 Driving and Operating The SBZA displays may remain on
if a trailer is attached to the vehicle,
or a bicycle or object is extending
out to either side of the vehicle.
When SBZA is disabled for any
reason other than the driver turning
it off, the driver will not be able to
turn SBZA back on using the DIC.
The SIDE BLIND ZONE ALERT
ON option will not be selectable if
the conditions for normal system
operation are not met. Until normal
operating conditions for SBZA are
met, you should not rely upon SBZA
while driving.
SBZA Error Messages
The following messages may
appear in the DIC:
SIDE BLIND ZONE ALERT
SYSTEM OFF: This message
indicates that the driver has turned
the system off. SIDE BLIND ZONE SYS.
UNAVAILABLE: This message
indicates that the SBZA system is
disabled either because the sensor
is blocked and cannot detect
vehicles in your blind zone, or the
vehicle is passing through an open
field of view area, such as the
desert, where there is insufficient
data for operation. The sensor may
be blocked by mud, dirt, snow, ice,
slush, or even heavy rainstorms.
This message may also activate
during heavy rain or due to road
spray. The vehicle does not need
service. For cleaning, see “ Washing
the Vehicle ” under Exterior Care on
page 10 ‑ 90 .
SERVICE SIDE BLIND ZONE
ALERT SYSTEM: If this message
appears, both SBZA displays will
remain on indicating there is a
problem with the SBZA system.
If these displays remain on after
continued driving, the system needs
service. Take the vehicle to your
dealer. FCC Information See Radio Frequency Statement on
page 13 ‑ 19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.
Frequency of operation:
24.05GHz – 24.25GHz
Field Strength: Not greater than
2.5V/m peak (0.25V/m average)
at a distance of 3m
The manufacturer is not
responsible for any radio or
TV interference caused by
unauthorized modifications to this
equipment. Such modifications
could void the user's authority to
operate the equipment.

Black plate (39,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-39Headlamp Wiring An electrical overload may cause
the lamps to go on and off, or in
some cases to remain off. Have
the headlamp wiring checked right
away if the lamps go on and off or
remain off.
Windshield Wipers If the wiper motor overheats due to
heavy snow or ice, the windshield
wipers will stop until the motor cools
and will then restart.
Although the circuit is protected
from electrical overload, overload
due to heavy snow or ice may
cause wiper linkage damage.
Always clear ice and heavy snow
from the windshield before using the
windshield wipers.
If the overload is caused by an
electrical problem and not snow or
ice, be sure to get it fixed. Fuses and Circuit
Breakers If the vehicle is a hybrid, see
the hybrid supplement for more
information.
The wiring circuits in the vehicle
are protected from short circuits
by a combination of fuses, circuit
breakers and fusible thermal links.
This greatly reduces the chance of
fires caused by electrical problems.
Look at the silver-colored band
inside the fuse. If the band is broken
or melted, replace the fuse. Be sure
you replace a bad fuse with a new
one of the identical size and rating.
If you ever have a problem on the
road and don't have a spare fuse,
you can borrow one that has the
same amperage. Just pick some
feature of your vehicle that you can
get along without – like the radio
or cigarette lighter – and use its
fuse, if it is the correct amperage.
Replace it as soon as you can. Engine Compartment
Fuse Block
The Engine Compartment Fuse
Block is located in the engine
compartment, on the driver side of
the vehicle. Lift the cover for access
to the fuse/relay block.
If the vehicle is a hybrid, see
the hybrid supplement for more
information.
Notice: Spilling liquid on any
electrical component on the
vehicle may damage it. Always
keep the covers on any electrical
component.
To remove fuses, hold the end of
the fuse between your thumb and
index finger and pull straight out.

Black plate (54,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
10-54 Vehicle Care If you overfill the tire, release air
by pushing on the metal stem
in the center of the tire valve.
Recheck the tire pressure with
the tire gauge.
Be sure to put the valve caps
back on the valve stems. They
help prevent leaks by keeping
out dirt and moisture.
Tire Pressure for
High-Speed Operation
{ WARNING
Driving at high speeds, 160 km/h
(100 mph) or higher, puts an
additional strain on tires.
Sustained high-speed driving
causes excessive heat build up
and can cause sudden tire failure.
You could have a crash and you
or others could be killed. Some
high-speed rated tires require
(Continued) WARNING (Continued) inflation pressure adjustment for
high speed operation. When
speed limits and road conditions
are such that a vehicle can be
driven at high speeds, make sure
the tires are rated for high speed
operation, in excellent condition,
and set to the correct cold tire
inflation pressure for the
vehicle load.
If your vehicle has P265/65R18 or
P285/45R22 size tires and you will
be driving at high speeds, speeds of
160 km/h (100 mph) or higher, set
the cold inflation pressure to 20 kPa
(3 psi) above the recommended tire
pressure shown on the Tire and
Loading Information Label. When
you end this high ‐ speed driving,
return the tires to the cold inflation
pressure shown on the Tire and
Loading Information label. See
Vehicle Load Limits on page 9 ‑ 24
and Tire Pressure on page 10 ‑ 52 .Tire Pressure Monitor
System The Tire Pressure Monitor System
(TPMS) uses radio and sensor
technology to check tire pressure
levels. The TPMS sensors monitor
the air pressure in your tires and
transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare
(if provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended
by the vehicle manufacturer on
the vehicle placard or tire inflation
pressure label. (If your vehicle has
tires of a different size than the size
indicated on the vehicle placard or
tire inflation pressure label, you
should determine the proper tire
inflation pressure for those tires.)

Black plate (55,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-55As an added safety feature, your
vehicle has been equipped with a
tire pressure monitoring system
(TPMS) that illuminates a low tire
pressure telltale when one or
more of your tires is significantly
under ‐ inflated.
Accordingly, when the low tire
pressure telltale illuminates, you
should stop and check your tires as
soon as possible, and inflate them
to the proper pressure. Driving on
a significantly under ‐ inflated tire
causes the tire to overheat and can
lead to tire failure. Under ‐ inflation
also reduces fuel efficiency and
tire tread life, and may affect the
vehicle's handling and stopping
ability.
Please note that the TPMS is
not a substitute for proper tire
maintenance, and it is the driver's
responsibility to maintain correct
tire pressure, even if under ‐ inflation
has not reached the level to trigger
illumination of the TPMS low tire
pressure telltale. Your vehicle has also been
equipped with a TPMS malfunction
indicator to indicate when the
system is not operating properly.
The TPMS malfunction indicator is
combined with the low tire pressure
telltale. When the system detects a
malfunction, the telltale will flash for
approximately one minute and then
remain continuously illuminated.
This sequence will continue upon
subsequent vehicle start ‐ ups as
long as the malfunction exists.
When the malfunction indicator is
illuminated, the system may not be
able to detect or signal low tire
pressure as intended. TPMS
malfunctions may occur for a variety
of reasons, including the installation
of replacement or alternate tires or
wheels on the vehicle that prevent
the TPMS from functioning properly. Always check the TPMS malfunction
telltale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS to continue to function
properly.
See Tire Pressure Monitor
Operation on page 10 ‑ 56 for
additional information.
Federal Communications
Commission (FCC) and
Industry Canada See Radio Frequency Statement on
page 13 ‑ 19 for information
regarding Part 15 of the Federal
Communications Commission (FCC)
rules and Industry Canada
Standards RSS-210/220/310.

Black plate (57,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-57covered by the vehicle
warranty. Always use only
the GM-approved tire sealant
available through your dealer
or included in the vehicle.
TPMS Malfunction Light and
Message The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire warning light flashes for
about one minute and then stays
on for the remainder of the ignition
cycle. A DIC warning message also
displays. The malfunction light and
DIC warning message come on at
each ignition cycle until the problem
is corrected. Some of the conditions
that can cause these to come
on are: .
One of the road tires has been
replaced with the spare tire.
The spare tire does not have a
TPMS sensor. The malfunction
light and DIC message should
go off after the road tire is replaced and the sensor
matching process is performed
successfully. See "TPMS Sensor
Matching Process" later in this
section. .
The TPMS sensor matching
process was not done or
not completed successfully
after rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process.
See "TPMS Sensor Matching
Process" later in this section. .
One or more TPMS sensors
are missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service. .
Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended could prevent the TPMS from
functioning properly. See Buying
New Tires on page 10 ‑ 61 . .
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly, it cannot detect or signal a
low tire condition. See your dealer
for service if the TPMS malfunction
light and DIC message comes on
and stays on.
TPMS Sensor Matching
Process Each TPMS sensor has a unique
identification code. The identification
code needs to be matched to a new
tire/wheel position after rotating the
vehicle ’ s tires or replacing one or
more of the TPMS sensors. The
TPMS sensor matching process
should also be performed after
replacing a spare tire with a road
tire containing the TPMS sensor.

Black plate (83,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Vehicle Care 10-83You would not be able to start
your vehicle, and the bad
grounding could damage the
electrical systems.
To avoid the possibility of the
vehicles rolling, set the parking
brake firmly on both vehicles
involved in the jump start
procedure. Put the automatic
transmission in P (Park) or
a manual transmission in
N (Neutral) before setting the
parking brake. If you have a
four-wheel-drive vehicle, be sure
that the transfer case is in a
drive gear, not in N (Neutral). Notice: If the radio or other
accessories are left on during
the jump starting procedure, they
could be damaged. The repairs
would not be covered by the
warranty. Always turn off the
radio and other accessories when
jump starting the vehicle.
3. Turn off the ignition on both
vehicles. Unplug unnecessary
accessories plugged into the
cigarette lighter or the accessory
power outlets. Turn off the radio
and all the lamps that are not
needed. This avoids sparks and
helps save both batteries. And it
could save the radio! 4. Open the hood on the other
vehicle and locate the
positive (+) and negative ( − )
terminal locations on that
vehicle.
Your vehicle has a remote
positive (+) jump starting
terminal and a remote
negative ( − ) jump starting
terminal. You should always use
these remote terminals instead
of the terminals on the battery.
If the vehicle has a remote
positive (+) terminal, it is located
under a red plastic cover at the
positive battery post. To uncover
the remote positive (+) terminal,
open the red plastic cover.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-1
Customer
Information Customer Information Customer Satisfaction
Procedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction
Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices
(U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices
(Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text
Telephone (TTY) Users (U.S.
and Canada) . . . . . . . . . . . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service
(Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service
Appointments (U.S. and
Canada) . . . . . . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair
(U.S. and Canada) . . . . . . . . 13-12
Service Publications
Ordering Information . . . . . . 13-15
Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to
General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-18
OnStar ®
. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency
Identification (RFID) . . . . . . . 13-19
Radio Frequency
Statement . . . . . . . . . . . . . . . . . 13-19 Customer Information Customer Satisfaction
Procedure
(U.S. and Canada) Your satisfaction and goodwill are
important to the dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved at
that level. If the matter has already
been reviewed with the sales,
service or parts manager, contact
the owner of the dealership or the
general manager.