2011 CADILLAC CTS service schedule

Black plate (32,1)Cadillac CTS/CTS-V Owner Manual - 2011
10-32 Vehicle Care
How to Check Lubricant
To get an accurate reading, the
vehicle should be on a level
surface.
If the level is below the bottom of
the filler plug hole, located on the
rear axle, you'll need to add some
lubricant. Add enough lubricant to
raise the level to the bottom of the
filler plug hole.
What to Use
Refer to the Maintenance Schedule
to determine what kind of lubricant
to use. SeeRecommended Fluids
and Lubricants on page 11‑7.
Starter Switch Check
{WARNING
When you are doing this
inspection, the vehicle could
move suddenly. If the vehicle
moves, you or others could be
injured.
1. Before starting this check, be sure there is enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular brake.
See Parking Brake (Manual)
on
page 9‑33or Parking Brake
(Electric) on page 9‑34. Do not use the accelerator
pedal, and be ready to turn off
the engine immediately if it
starts.
3. For automatic transmission vehicles, try to start the engine
in each gear. The vehicle should
start only in P (Park) or
N (Neutral). If the vehicle starts
in any other position, contact
your dealer for service.
For manual transmission
vehicles, put the shift lever in
Neutral, push the clutch pedal
down halfway, and try to start
the engine. The vehicle should
start only when the clutch pedal
is pushed down all the way to
the floor. If the vehicle starts
when the clutch pedal is not
pushed all the way down,
contact your dealer for service.

Black plate (34,1)Cadillac CTS/CTS-V Owner Manual - 2011
10-34 Vehicle Care
.To check the P (Park)
mechanism's holding ability:
With the engine running, shift to
P (Park). Then release the
parking brake followed by the
regular brake.
Contact your dealer if service is
required.
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking. See
Scheduled Maintenance
on
page 11‑3.
It is a good idea to clean or replace
the wiper blade assembly on a
regular basis or when worn. For
proper windshield wiper blade
length and type, see Maintenance
Replacement Parts on page 11‑9. To replace the wiper blade
assembly:
1. Turn the ignition to ON/RUN with
the engine off.
2. Turn on the windshield wipers and turn them off again when
the wipers are in the out-wipe
position. The driver side blade
will be straight up and down on
the windshield.
3. Pull the windshield wiper assembly away from the
windshield.
4. Lift up the wiper bladeassembly cap.
5. Pull the wiper blade assembly down far enough to release it
from the J-hooked end of the
wiper arm. Slide the assembly
away from the arm.
Allowing the wiper blade arm to
touch the windshield when no
wiper blade is installed could
damage the windshield. Any
damage that occurs would not
be covered by your warranty. Do
not allow the wiper blade arm to
touch the windshield.

Black plate (1,1)Cadillac CTS/CTS-V Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-3
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-7
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-9
Maintenance Records
Maintenance Records . . . . . . 11-11
General Information
Notice: Maintenance intervals,
checks, inspections,
recommended fluids, and
lubricants are necessary to keep
this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section. We
recommend having your dealer
perform these services. Proper
vehicle maintenance helps to keep
the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality.
Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services.
Please read the information under Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑11.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuelon
page 9‑47.

Black plate (3,1)Cadillac CTS/CTS-V Owner Manual - 2011
Service and Maintenance 11-3
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter. See
Engine Oilon page 10‑11.An
Emission Control Service.
When the “Change Engine Oil
Soon” message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer has trained service
technicians who will perform this
work and reset the system. If the
engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service. Reset the oil life system whenever the oil is changed.
See
Engine Oil Life System
on
page 10‑14.
Every Engine Oil Change
.Change engine oil and filter.
Reset oil life system. See
Engine Oil
on page 10‑11and
Engine Oil Life Systemon
page 10‑14. An Emission Control
Service.
.Engine coolant level check. See
Engine Coolant on page 10‑19.
.Engine cooling system
inspection. Visual inspection of
hoses, pipes, fittings, and
clamps and replacement,
if needed.
.Windshield washer fluid level
check. See Washer Fluidon
page 10‑26.
.Windshield wiper blade
inspection for wear, cracking,
or contamination and windshield
and wiper blade cleaning,
if contaminated. See Exterior
Care
on page 10‑120. Worn or
damaged wiper blade
replacement. See Wiper Blade
Replacement on page 10‑34.
.Tire inflation pressures check.
See Tire Pressure on
page 10‑74.
.Tire wear inspection. See Tire
Inspection on page 10‑80.
.If tire rotation is recommended
for the vehicle, rotate tires if
necessary. See Tire Rotation
on
page 10‑81.
.Fluids visual leak check
(or every 12 months, whichever
occurs first). A leak in any
system must be repaired and the
fluid level checked.

Black plate (11,1)Cadillac CTS/CTS-V Owner Manual - 2011
Service and Maintenance 11-11
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (6,1)Cadillac CTS/CTS-V Owner Manual - 2011
13-6 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Cadillac has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Cadillac by
dialing: 1-800-833-2622. TTY users
in Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Center (U.S.)—
www.gmownercenter.com/
cadillac
Information and services
customized for your specific
vehicle —all in one convenient
place.
.Digital owner manual, warranty
information, and more
.Online service and maintenance
records
.Cadillac dealer locator for
service nationwide
.Exclusive privileges and offers
.Recall notices for your specific
vehicle
.OnStar®and GM Cardmember
Services Earnings summaries
Other Helpful Links:
Cadillac —www.cadillac.com
Cadillac Merchandise —
www.cadillaccollection.com
Help Center —www.cadillac.com/
helpcenter
.FAQ
.Contact Us
My GM Canada
(Canada) —www.gm.ca
My GM Canada is a
password-protected section of
www.gm.ca where you can save
information on GM vehicles, get
personalized offers, and use handy
tools and forms with greater ease. Here are a few of the valuable tools
and services you will have
access to:
.My Showroom: Find and save
information on vehicles and
current offers in your area.
.My Dealers: Save details such
as address and phone number
for each of your preferred GM
dealers.
.My Driveway: Access quick links
to parts and service estimates,
check trade-in values,
or schedule a service
appointment by adding the
vehicles you own to your
driveway profile.
.My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM Canada
section within www.gm.ca.

Black plate (10,1)Cadillac CTS/CTS-V Owner Manual - 2011
13-10 Customer Information
Roadside Service
(Mexico)
Roadside Service is available
24 hours a day, 365 days of
the year.
For detailed information about
Roadside Service, please see the
brochure provided with your new
vehicle or visit our website at:
www.cadillac.com.mx. Navigate the
site and click on“Asistencia en el
Camino.” E-mail correspondence
should be sent to:
[email protected].
To contact Roadside Service by
phone, use the following numbers:
Mexico
01-800-466-0805
United States
1-866-466-8906
Canada
1-800-268-6800
Scheduling Service
Appointments
When your vehicle requires
warranty service, contact your
dealer and request an appointment.
By scheduling a service
appointment and advising your
service consultant of your
transportation needs, your dealer
can help minimize your
inconvenience.
If your vehicle cannot be scheduled
into the service department
immediately, keep driving it until it
can be scheduled for service,
unless, of course, the problem is
safety related. If it is, please call
your dealership, let them know this,
and ask for instructions.
If the dealer requests you to bring
the vehicle for service, you are
urged to do so as early in the work
day as possible to allow for the
same day repair.
Courtesy Transportation
Program
To enhance your ownership
experience, we and our participating
dealers are proud to offer Courtesy
Transportation, a customer support
program for vehicles with the
Bumper to Bumper (Base Warranty
Coverage period in Canada),
extended powertrain, and/or
hybrid‐specific warranties in both
the U.S. and Canada.
Several Courtesy Transportation
options are available to assist in
reducing your inconvenience when
warranty repairs are required.
Courtesy Transportation is not a
part of the New Vehicle Limited
Warranty. A separate booklet
entitled “Warranty and Owner
Assistance Information” furnished
with each new vehicle provides
detailed warranty coverage
information.

Black plate (11,1)Cadillac CTS/CTS-V Owner Manual - 2011
Customer Information 13-11
Transportation Options
Warranty service can generally be
completed while you wait. However,
if you are unable to wait, GM helps
to minimize your inconvenience by
providing several transportation
options. Depending on the
circumstances, your dealer can offer
you one of the following:
Shuttle Service
Shuttle service is the preferred
means of offering Courtesy
Transportation. Dealers may provide
shuttle service to get you to your
destination with minimal interruption
of your daily schedule. This includes
one‐way or round‐trip shuttle service
within reasonable time and distance
parameters of the dealer's area.Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight
warranty repairs, and public
transportation is used instead of the
dealer's shuttle service, the expense
must be supported by original
receipts and can only be up to the
maximum amount allowed by GM
for shuttle service. In addition, for
U.S. customers, should you arrange
transportation through a friend or
relative, limited reimbursement for
reasonable fuel expenses may be
available. Claim amounts should
reflect actual costs and be
supported by original receipts. See
your dealer for information regarding
the allowance amounts for
reimbursement of fuel or other
transportation costs.Courtesy Rental Vehicle
Your dealer may arrange to provide
you with a courtesy rental vehicle or
reimburse you for a rental vehicle
that you obtain if your vehicle is
kept for an overnight warranty
repair. Rental reimbursement will be
limited and must be supported by
original receipts. This requires that
you sign and complete a rental
agreement and meet state/
provincial, local, and rental vehicle
provider requirements.
Requirements vary and may include
minimum age requirements,
insurance coverage, credit card, etc.
You are responsible for fuel usage
charges and may also be
responsible for taxes, levies, usage
fees, excessive mileage, or rental
usage beyond the completion of the
repair.
It may not be possible to provide a
like vehicle as a courtesy rental.