Black plate (15,1)Cadillac CTS/CTS-V Owner Manual - 2011
In Brief 1-15
Transmission
Automatic Transmission
Driver Shift Control (DSC) or Tap
Shift
Driver Shift Control (DSC) allows
shifting an automatic transmission
similar to a manual transmission.
DSC can be enabled through the
shift lever or the Tap Shift controls,
located on the back of the steering
wheel (if equipped). SeeManual
Mode on page 9‑28.
Manual Transmission
Skip Shift (CTS‐V)
Under light acceleration, the
transmission will only allow shifting
from 1 (First) to 4 (Fourth). This
helps improve fuel mileage. Under
harder acceleration, Skip Shift is
disabled, and all gears are
available. See Manual Transmission
on page 9‑30.
Vehicle Features
Radio(s)
VOL/O:Press to turn the system
on and off. Turn to increase or
decrease the volume.
FM/AM: Press to select between
FM or AM.
m: Press to select XM™,
if equipped.
TUNE/TONE: Turn to select radio
stations.
¨SEEK/©SEEK: Press to seek
the next or previous station.
INFO: Press to display additional
information that may be available for
the current song. When information
is not available, No Information
displays.
For more information about these
and other radio features, see
Operation on page 7‑2.
Storing a Favorite Station
A maximum of 36 stations can be
programmed as favorites using the
six softkeys below the radio station
frequency tabs on the display and
by using the radio favorites page
button (FAV button). Press the FAV
button to go through up to six pages
of favorites, each having six favorite
stations available per page. Each
page of favorites can contain any
combination of AM, FM, or XM
stations.
For more information, see AM-FM
Radio on page 7‑9.
Black plate (23,1)Cadillac CTS/CTS-V Owner Manual - 2011
In Brief 1-23
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate, use
cruise control, if equipped.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Service
U.S. or Canada:1-800-882-1112
TTY Users: 1-888-889-2438
As the owner of a new Cadillac, you
are automatically enrolled in the
Roadside Service program which is
available 24 hours a day, 365 days
a year. Roadside Service and OnStar
If you have a current OnStar
subscription, press the OnStar
button and the current GPS location
will be sent to an OnStar Advisor
who will assess your problem,
contact Roadside Service, and relay
exact location to get you the help
you need.
Online Owner Center
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges
and more.
Sign up today at:
www.gmownercenter.com/cadillac
(U.S.) or
www.gm.ca (Canada).
Black plate (13,1)Cadillac CTS/CTS-V Owner Manual - 2011
Instruments and Controls 5-13
Speedometer
The speedometer shows the
vehicle's speed in either kilometers
per hour (km/h) or miles per
hour (mph).
Odometer
The odometer shows how far the
vehicle has been driven, in either
kilometers or miles.
This vehicle has a tamper‐resistant
odometer. The digital odometer will
read 999,999 if it is turned back.
If the vehicle needs a new odometer
installed, it must be set to the
mileage total of the old odometer.
If that is not possible, then it must
be set at zero and a label must be
put on the driver door to show the
old mileage reading when the new
odometer was installed.
Trip Odometer
The trip odometer can record the
number of kilometers or miles
traveled for up to two trips.The trip odometer is part of the
Driver Information Center (DIC); for
more information see
Driver
Information Center (DIC)
on
page 5‑27.
For vehicles that have the
navigation system, see the
Navigation System manual for more
information.
Tachometer
The tachometer displays the engine
speed in revolutions per
minute (rpm).
Notice: If the engine is operated
with the tachometer in the shaded
warning area, the vehicle could
be damaged, and the damages
would not be covered by the
vehicle warranty. Do not operate
the engine with the tachometer in
the shaded warning area.
The CTS-V tachometer has tracer
lights that follow the movement of
the tachometer indicator. The tracer
lights also flash when it is time to
up-shift to avoid the engine speed limit. See
Automatic Transmission
on page 9‑26orManual
Transmissionon page 9‑30for
more information.
Fuel Gauge
When the ignition is on, the fuel
gauge indicates how much fuel is
left in the tank.
An arrow on the fuel gauge
indicates the side of the vehicle the
fuel door is on.
Black plate (31,1)Cadillac CTS/CTS-V Owner Manual - 2011
Driving and Operating 9-31
The CTS-V transmission prevents
easily shifting into R (Reverse) using
normal shifting force while the
vehicle is moving at more than
5 km/h (3 mph), or when the ignition
is in LOCK/OFF.
Shift Speeds (Manual
Transmission)
{WARNING
If you skip a gear when you
downshift, you could lose control
of the vehicle. You could injure
yourself or others. Do not shift
down more than one gear at a
time when you downshift.
Notice: If you skip more than one
gear when you downshift, or if
you race the engine when you
release the clutch pedal while
downshifting, you could damage
the engine, clutch, driveshaft or
the transmission. Do not skip
gears or race the engine when
downshifting. If the vehicle speed drops below
32 km/h (20 mph), or if the engine is
not running smoothly, downshift to
the next lower gear. You may have
to downshift two or more gears to
keep the engine running smoothly
or for good performance.
Up-Shift Light
Vehicles with a manual transmission
have an up‐shift light on the
instrument panel. This light shows
when to shift to the next higher gear
for the best fuel economy.
When this light comes on, you can
shift to the next higher gear if
weather, road, and traffic conditions
allow. For the best fuel economy,
accelerate slowly and shift when the
light comes on.
While you accelerate, it is normal for
the light to go on and off if you
quickly change the position of the
accelerator. Ignore the light when
you downshift.
CTS-V vehicles use tracer lights
around the outside of the
tachometer as a performance
up‐shift light. These tracers flash to
indicate when to shift to the next
higher gear to avoid the engine
speed limit. See
Tachometer
on
page 5‑13for more information.
Skip Shift (CTS‐V)
Under light acceleration, the
transmission will only allow you to
shift from 1 (First) to 4 (Fourth).
Shifts from 1 (First) to 2 (Second) or
3 (Third) are not allowed. This helps
improve fuel mileage.
Under harder acceleration, Skip
Shift is disabled, and the driver has
all gears available.
Black plate (5,1)Cadillac CTS/CTS-V Owner Manual - 2011
Vehicle Care 10-5
If doing some of your own service
work, use the proper service
manual. It tells you much more
about how to service the vehicle
than this manual can. To order the
proper service manual, seeService
Publications Ordering Information
on
page 13‑14.
This vehicle has an airbag system.
Before attempting to do your own
service work, see Servicing the
Airbag-Equipped Vehicle
on
page 3‑42.
Keep a record with all parts receipts
and list the mileage and the date of
any service work performed. See
Maintenance Records
on
page 11‑11.
Hood
To open the hood:
1. Pull the hood release lever with this symbol on it. It is located
inside the vehicle on the lower
left side of the instrument panel.
2. Then go to the front of thevehicle and find the secondary
hood release lever. The lever is
located under the front edge of
the grille near the center. Push
the release lever up and raise
the hood.
Before closing the hood, be sure all
the filler caps are on properly. Then
pull the hood down and close it
firmly.
Black plate (14,1)Cadillac CTS/CTS-V Owner Manual - 2011
10-14 Vehicle Care
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system
that indicates when to change the
engine oil and filter. This is based
on engine revolutions and engine
temperature, and not on mileage.
Based on driving conditions, the
mileage at which an oil change is
indicated can vary considerably. For
the oil life system to work properly,
the system must be reset every time
the oil is changed.
When the system has calculated
that oil life has been diminished, it
indicates that an oil change is
necessary. A“Change Engine Oil
Soon” message comes on. See
Engine Oil Messages
on
page 5‑35. Change the oil as soon
as possible within the next 1 000 km
(600 miles). It is possible that,
if driving under the best conditions,
the oil life system might not indicate
that an oil change is necessary for
over a year. However, the engine oil
and filter must be changed at least once a year and at this time the
system must be reset. Your dealer
has trained service people who will
perform this work using genuine
parts and reset the system. It is also
important to check the oil regularly
and keep it at the proper level.
If the system is ever reset
accidentally, the oil must be
changed at 5 000 km (3,000 miles)
since the last oil change.
Remember to reset the oil life
system whenever the oil is changed.
How to Reset the Engine Oil
Life System
Reset the system whenever the
engine oil is changed so that the
system can calculate the next
engine oil change. To reset the
system:
1. Turn the ignition to ON/RUN with
the engine off.
2. Fully press and release the accelerator pedal three times
within five seconds. The system is reset when the
“Change Engine Oil Soon”
message
goes off.
What to Do with Used Oil
Used engine oil contains elements
that can be unhealthy for your skin
and could even cause cancer. Do
not let used oil stay on your skin.
Clean your skin and nails with soap
and water, or a good hand cleaner.
Wash or properly dispose of clothing
or rags. See the manufacturer's
warnings about the use and
disposal of oil products.
Used oil can be a threat to the
environment. If you change your
own oil, be sure to drain all the oil
from the filter before disposal. Never
dispose of oil by putting it in the
trash, pouring it on the ground, into
sewers, or into streams or bodies of
water. Recycle it by taking it to a
place that collects used oil.
Black plate (2,1)Cadillac CTS/CTS-V Owner Manual - 2011
13-2 Customer Information
STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Cadillac Customer Assistance
Center at 1‐800‐458‐8006. In
Canada, call the Canadian Cadillac
Customer Communication Centre at
1-888-446-2000.
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
representative:
.Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or the
plate at the top left of the
instrument panel and visible
through the windshield.
.Dealership name and location.
.Vehicle delivery date and
present mileage. When contacting Cadillac,
remember that your concern will
likely be resolved at a dealer's
facility. That is why we suggest
following Step One first.
STEP THREE
—U.S. Owners:
Both General Motors and your
dealer are committed to making
sure you are completely satisfied
with your new vehicle. However,
if you continue to remain unsatisfied
after following the procedure
outlined in Steps One and Two, you
can file with the Better Business
Bureau (BBB) Auto Line
®Program
to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior to
filing a court action, use of the
program is free of charge and your
case will generally be heard within 40 days. If you do not agree with the
decision given in your case, you
may reject it and proceed with any
other venue for relief available
to you.
You may contact the BBB Auto Line
Program using the toll-free
telephone number or write them at
the following address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
Black plate (4,1)Cadillac CTS/CTS-V Owner Manual - 2011
13-4 Customer Information
However, we recognize that despite
the good intentions of all parties
involved, sometimes a
misunderstanding may occur.
If you have a problem that has not
been satisfactorily handled through
the normal means, we suggest the
following steps:
Step One
Explain your case to the dealer
service agent, service manager,
dealer sales agent, or sales
manager, depending on your case.
Make sure that they have all
necessary information. They are
interested in your continual
satisfaction.
Step Two
If you are not satisfied, please
contact the general manager or the
dealership owner to ask for their
help. If they are not able to resolve
your case, ask them to contact the
right people at General Motors for
support, if needed.Step Three
If your case is not resolved in a
reasonable amount of time by your
dealer, please call the General
Motors Customer Assistance
Center (CAC) and provide the
following information:
.Name
.Address
.Phone number
.Model year
.Brand
.Vehicle Identification
Number (VIN)
.Mileage
.Delivery date
.Description of the problem
.Dealership name
.Dealership address
See
Customer Assistance Offices
(United States and Canada)
on
page 13‑4or Customer Assistance
Offices (Mexico)on page 13‑5for
more information.
Customer Assistance
Offices (United States
and Canada)
Cadillac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Cadillac,
the letter should be addressed to:
United States
Cadillac Customer Assistance
Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-882-1112