Page 225 of 462

Black plate (45,1)Buick LaCrosse Owner Manual - 2011
Infotainment System 7-45
Tips and Troubleshooting Chart (cont.)
ProblemRecommended Action
The auxiliary source is running but there is no picture or
sound. Check that the RSE video screen is in the auxiliary
source mode by pressing the AUX button on the remote
control.
Check the auxiliary input connections at both devices.
Sometimes the wireless headphone audio cuts out or
buzzes. Check for obstructions, low batteries, reception range,
and interference from cellular telephone towers or by
using a cellular telephone in the vehicle.
Check that the headphones are on correctly using
the L (left) and R (right) on the headphones.
Check that the headphones are positioned properly with
the headband across the top of the head.
I lost the remote and/or the headphones. See your dealer for assistance.
The DVD is playing, but there is no picture or sound. Check that the RSE video screen is sourced to the DVD player by pressing the AUX button on the remote
control.
Page 226 of 462

Black plate (46,1)Buick LaCrosse Owner Manual - 2011
7-46 Infotainment System
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:There are
disc load or eject problems.
Disc Format Error or Unknown
Format: The disc is inserted with
the disc label wrong side up, or the
disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted: No disc is
present when the
XEJECT or
MEM/DVD/AUX button is pressed
on the radio.
DVD Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
It might be necessary to turn off the
DVD player when operating one of
these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the RSE Seatback
Console
Use only a clean cloth dampened
with clean water to clean the RSE
seatback console surface.
Cleaning the Video Screen
Use only a clean cloth dampened
with clean water. Use care when
touching or cleaning the screen
as damage could result.
Phone
Bluetooth (Overview)
For vehicles equipped with
Bluetooth capability, the system
can interact with many cell phones,
allowing:
.Placement and receipt of calls in
a hands-free mode.
.Sharing of the cell phone’s
address book or contact list
with the vehicle.
To minimize driver distraction,
before driving, and with the vehicle
parked:
.Become familiar with the
features of the cell phone.
Organize the phone book and
contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial
or other shortcuts.
.Review the controls and
operation of the infotainment
system.
Page 227 of 462

Black plate (47,1)Buick LaCrosse Owner Manual - 2011
Infotainment System 7-47
.Pair cell phone(s) to the vehicle.
The system may not work with
all cell phones. See“Pairing a
Phone” in this section for more
information.
.If the cell phone has voice
dialing capability, learn to
use that feature to access the
address book or contact list.
See “Voice Pass-Thru” in this
section for more information.
.See “Storing and Deleting Phone
Numbers” in this section for
more information.
{WARNING
When using a cell phone,
it can be distracting to look too
long or too often at the screen
of the phone or the infotainment
(navigation) system. Taking
your eyes off the road too long
or too often could cause a crash
resulting in injury or death. Focus
your attention on driving. Vehicles with a Bluetooth system
can use a Bluetooth‐capable cell
phone with a Hands‐Free Profile
to make and receive phone calls.
The infotainment system and voice
recognition are used to control the
system. The system can be used
while the ignition is in ON/RUN or
ACC/ACCESSORY. The range of
the Bluetooth system can be up
to 9.1 m (30 ft). Not all phones
support all functions and not all
phones work with the Bluetooth
system. See www.gm.com/bluetooth
for more information about
compatible phones.
Bluetooth Controls
Use the buttons located on the
infotainment system and the
steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
b/g(Push To Talk):
Press to
answer incoming calls, to confirm
system information, and to start
voice recognition.
$/i(Mute/End Call): Press to
end a call, reject a call, or cancel an
operation.
Infotainment System Controls
For information about how to
navigate the menu system using
the infotainment controls, see
Operation on page 7‑7.
5(Phone): Press to enter the
Phone main menu.
Page 228 of 462

Black plate (48,1)Buick LaCrosse Owner Manual - 2011
7-48 Infotainment System
Voice Recognition
The voice recognition system uses
commands to control the system
and dial phone numbers.
Noise:The system may not
recognize voice commands if there
is too much background noise.
When to Speak: A tone sounds to
indicate that the system is ready for
a voice command. Wait for the tone
and then speak.
How to Speak: Speak clearly in a
calm and natural voice.
Audio System
When using the Bluetooth system,
sound comes through the vehicle's
front audio system speakers
and overrides the audio system.
Use the VOL/
Oknob during a
call to change the volume level.
The adjusted volume level
remains in memory for later calls.
The system maintains a minimum
volume level.
Other Information
The Bluetooth®word mark and
logos are owned by the Bluetooth®
SIG, Inc. and any use of such marks
by General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement on
page 13‑20 for Federal
Communications Commission
and Industry Canada information.
Bluetooth (Infotainment
Controls)
For information about how to
navigate the menu system using
the infotainment controls, see
Operation on page 7‑7.
Pairing
A Bluetooth‐enabled cell phone
must be paired to the Bluetooth
system first and then connected to
the vehicle before it can be used.
See the cell phone manufacturer
user guide for Bluetooth functions
before pairing the cell phone. If a
Bluetooth phone is not connected,
calls will be made using OnStar
®
Hands‐Free Calling, if available.
Refer to the OnStar Owner's Guide
for more information.
Page 229 of 462

Black plate (49,1)Buick LaCrosse Owner Manual - 2011
Infotainment System 7-49
The pairing process can be started
by using the voice recognition
system or the controls on the
infotainment system.
Pairing Information:
.Up to five cell phones can be
paired to the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.The Bluetooth system links with
the first available paired cell
phone in the order the phone
was paired.
.Only one paired cell phone can
be connected to the Bluetooth
system at a time.
.Pairing should only need to be
completed once, unless changes
to the pairing information have
been made or the phone is
deleted.
To link to a different paired phone,
see “Linking to a Different Phone”
later in this section. Pairing a Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Pair Device (Phone).
A four‐digit Personal
Identification Number (PIN)
appears on the display.
If the “Add new GPS device”
option is selected, the system
will start a search for Bluetooth
“Handsfree” profile devices just
like if “Add new Phone” was
selected. The additional GPS
location feature which would
provide the vehicle's GPS
location through the Bluetooth
Serial Port Profile is not
available. 5. Start the pairing process on the
cell phone that will be paired to
the vehicle. Reference the cell
phone manufacturer's user guide
for information on this process.
Locate the device named “Your
Vehicle” in the list on the cell
phone and follow the instructions
on the cell phone to enter the
four‐digit PIN provided by the
system.
6. The system prompts for a name for the phone and confirms the
name provided. This name is
used to indicate which phone
is connected.
7. The system responds with “ has been
successfully paired” after the
pairing process is complete.
8. Repeat Steps 1 through 7 to pair additional phones.
Page 230 of 462

Black plate (50,1)Buick LaCrosse Owner Manual - 2011
7-50 Infotainment System
Listing All Paired and Connected
Phones
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
Deleting a Paired Phone
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the phone to delete andfollow the on‐screen prompts. Linking to a Different Phone
To link to a different phone, the
new phone must be in the vehicle
and available to be connected to
the Bluetooth system before the
process is started.
1. Press the CONFIG button.
2. Select Phone Settings.
3. Select Bluetooth.
4. Select Device List.
5. Select the new phone to link
to and follow the on‐screen
prompts.
If delete is selected, the
highlighted phone will be
deleted.Making a Call Using
Phone Book
For cell phones that support the
phone book feature, the Bluetooth
system can use the contacts stored
on your cell phone to make calls.
See your cell phone's owner's guide
or contact your wireless provider to
find out if this feature is supported
by your phone.
When a cell phone supports the
phone book feature, the Phone
Book and Call Lists menus are
automatically available.
The Phone Book menu allows you
to access the phone book stored
in the cell phone to make a call.
The Call Lists menu allows you to
access the phone numbers from the
Incoming Calls, Outgoing Calls, and
Missed Calls menus on your cell
phone to make a call.
Page 231 of 462

Black plate (51,1)Buick LaCrosse Owner Manual - 2011
Infotainment System 7-51
Radio with CD
To make a call using the Phone
Book menu:
1. Press
5twice.
2. Select Phone Book.
3. You can search through the list by selecting the letter group the
phone book entry begins with,
or press the SELECT button
to scroll through the entire list
of names/numbers in the
phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5twice.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call. Radio with CD/DVD and MEM
1. Press
5.
2. Select Phone Book.
3. Search through the list by selecting the letter group the
phone book entry begins with,
or press the SELECT button
to scroll through the entire
list of names/numbers in the
phone book.
4. Select the name or number you want to call.
To make a call using the Call
Lists menu:
1. Press
5.
2. Select Call Lists.
3. Select the Incoming Calls, Outgoing Calls, or Missed
Calls list.
4. Select the name or number you want to call.
Making a Call
Radio with CD
1. Press
5twice.
2. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
3. Select Call to start dialing the number.
Radio with CD/DVD and MEM
1. Press
5.
2. Select Enter number.
3. Enter the character sequence. See “Entering a Character
Sequence” inOperation on
page 7‑7 for more information.
4. Select Call to start dialing the number.
Page 232 of 462

Black plate (52,1)Buick LaCrosse Owner Manual - 2011
7-52 Infotainment System
Accepting or Declining a Call
When a call is received, the
infotainment system mutes and a
ring tone is heard in the vehicle.
Accepting a Call
Turn the menu knob to Answer and
press the SELECT button.
Declining a Call
Turn the menu knob to Decline and
press the SELECT button.
Call Waiting
Call waiting must be supported on
the Bluetooth phone and enabled by
the wireless service carrier to work.
Accepting a Call
Turn the menu knob to Answer and
press the SELECT button.Declining a Call
Turn the menu knob to Decline and
press the SELECT button.
Switching Between Calls
(Call Waiting Calls Only)
To switch between calls:
1. Turn the menu knob.
2. Select Switch Call from
the menu.
Conference Calling
Conference calling and three‐way
calling must be supported on the
Bluetooth phone and enabled by
the wireless service carrier to work. To start a conference while in a
current call:
1. Turn the menu knob.
2. Select Enter Number.
3. Enter the character sequence
then select Call. See “Entering
a Character Sequence” in
Operation on page 7‑7 for
more information.
4. After the call has been placed, turn the Menu knob and choose
Merge Calls.
5. To add more callers to the conference call, repeat Steps 1
through 4. The number of callers
that can be added is limited by
your wireless service carrier.