2011 BMW 3 SERIES phone

Contacts
Vehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
Note
If equipped with Business mobile phone prepa‐
ration equipment package or without mobile
phone preparation.
General information
Contacts can be created and edited.
Contacts can be created and edited. The con‐
tacts from the mobile phone are displayed as
well if this function is supported by the mobile
phone. Addresses can be adopted as destina‐
tions for navigation and the phone numbers can
be dialed.
New contact
1."Contacts"
2."New contact"
3.The entry fields are still filled with the previ‐
ous entries: "Delete input fields"
4.Fill in the entry fields: select the symbol next
to the entry field.
5.Enter the text, refer to page 22.
6.In the navigation system: enter address.
Only addresses contained in the navigation
data in the vehicle can be entered. This en‐
sures that destination guidance is possible
for all addresses.
7.If necessary, "Store".
8."Store contact in vehicle"
Specifying the home address
A home address can be stored. It appears at the
top of the contact list.
1."Home"
2.Create a contact.
3."Store contact in vehicle"
My contacts
General information
A list of all contacts in the vehicle and mobile
phone.
Displaying contacts
1."Contacts"
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2."My contacts"
All contacts are listed in alphabetical order. De‐
pending on the number of contacts, an A-Z
search is offered, refer to page 22.
A symbol indicates the storage location of the
contacts:
Symbol Storage location
No symbol In the vehicle; the address has not
been checked as a destination.
In the vehicle; the address has
been checked as a destination.
Mobile phone.
Dialing a phone number
1.Select the desired contact.
2.Select the phone number.
The connection is established.
Editing a contact
1.Select the desired contact.
2."Edit contact"
3.Change the entries.
4.Move the controller to the left.
5."Yes"
If a contact from the mobile phone is edited, the
changes are not stored on the mobile phone. A
copy of the entry is stored in the vehicle, and only
this copy is displayed. Under certain circum‐
stances, a contact entry with the same name is
created.
Selecting the contact as a navigation
destination
1.Select the desired contact.
2.Select the address.
When contacts from the mobile phone are
used, the address may need to be matched
to the navigation data contained in the vehi‐
cle. In this case:
Correct the address.
3."Start guidance" or "Add as another
destination"
Checking the address as a destination
An address that is to be used for destination
guidance must match the navigation data con‐
tained in the vehicle. The address can be
checked for this purpose.
1.Select the desired contact and highlight the
address.
2."Options" Open.
3."Check as destination"
4.Correct and store the address if necessary.
If the address is corrected and stored, a copy of
it is stored in the vehicle. The address is not
changed on the mobile phone.
Selecting the sorting order of the
names
Names can be displayed in a different order.
1."My contacts"
2."Options" Open.
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3."Display: last, first name" or "Display: first,
last name"
Depending on how the contacts were stored on
the mobile phone, the sorting order of the names
may differ from the selected sorting order.
Exporting/importing contacts
Contacts can be exported and imported via the
Personal Profile, refer to page 31.
Deleting contacts
Only contacts that are stored in the vehicle are
deleted. The contacts on the mobile phone can‐
not be deleted.
1."My contacts"
2.Highlight the contact.
3."Options" Open.
4."Delete contact"or "Delete all contacts".
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be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.
Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.
▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.
▷The service varies by country.
▷Connection costs may ensue.
▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.
▷Wireless reception is available.
▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even if TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service
1."BMW Assist" or "ConnectedDrive"
2."Concierge"
3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 75.
Start Roadside Assistance without
BMW Assist or TeleServices
1."BMW Assist" or "ConnectedDrive"
2."Roadside Assistance"
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The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐
nection is established to Roadside Assis‐
tance.
Start Roadside Assistance with BMW
Assist or TeleServices
General information
If the vehicle is equipped with TeleServices,
support is first offered through TeleService Di‐
agnosis and, where applicable, then through
TeleService Help.
1."BMW Assist" or "ConnectedDrive"
2."Roadside Assistance"
3."Start service"
TeleService Diagnosis
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. These data are
transmitted automatically.
After the data are transmitted, the voice con‐
nection to Roadside Assistance is re-estab‐
lished.
BMW Search
At a glance
A business search can be opened via BMW
Search.
License conditions
This product contains NetFront Browser soft‐
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved.
NetFront is a trademark or registered trademark
of ACCESS CO., LTD., in Japan and other coun‐
tries.
This software is based in part on the work of the
Independent JPEG Group.
Requirements
▷Subscription to the optional Convenience
Plan.
▷The date setting, refer to page 84, on the
Control Display is current.
▷The vehicle is located within wireless net‐
work coverage.
Starting BMW Search
1."BMW Assist" or "ConnectedDrive"
2."BMW Online"
3.If necessary, "OK".
The BMW Search home page is displayed.
Operating BMW Search
To start a search:
▷Turn the controller to highlight an element.
▷Press the controller to display an element.
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Opening the start page
1."Options" Open.
2."Display start page"
Loading a new page
1."Options" Open.
2."Update"
Cancel
1."Options" Open.
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or TeleService
1."BMW Assist" or "ConnectedDrive"
2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicles equipped with BMW Assist or
TeleService
1."BMW Assist" or "ConnectedDrive"
2."Customer Relations"
3."Start service"
Service Request
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"
2."Service Request"
3."Start service"
A Service Request can be started via a Check
Control message, refer to page 75.
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"Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.
1."BMW Assist" or "ConnectedDrive"
2."Options" Open.
3."Data transfer"
Apps
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software applications are displayed on the Con‐
trol Display.
Operation can be performed via iDrive.
Requirements
▷The mobile phone is suitable.
▷The cell phone operating system supports
the software applications of Apps.
▷Software applications are installed on the
cell phone and ready to use.
▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a part
of Apps.
▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
be found at www.bmw.com/connectivity or at
the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
Use apps
1.Connect the cell phone via the snap-in
adapter or via the USB audio interface.
2."ConnectedDrive"
3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"
2."BMW apps"
PlugIn
Selected functions of the cell phone are dis‐
played on the Control Display. Operation can be
performed via iDrive.
1.Connect cell phone via the snap-in adapter.
2."ConnectedDrive"
3."PlugIn"
4."Activate PlugIn"
5.Navigate to the displayed functions via the
controller and select, for example, a desired
category or track.
Press button to switch within the cell
phone functions to a higher level or back.
Press button twice to switch back to the
main menu.
Notes
▷The ranges of Apps that can be displayed on
the Control Display depend on the range of
installed software applications on the cell
phone.
▷The data transmission of the software ap‐
plications from the cell phone to the vehicle
can last some time. Some software applica‐
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tions depend on the speed of the available
Internet connection of the cell phone.
▷Some cell phones cannot simultaneously
use Apps and the Bluetooth hands-free sys‐
tem.
If necessary, restart the software application
on the cell phone after a phone conversa‐
tion.
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