Page 376 of 396

FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
The quality of receptionof the radio station listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 MHz is
displayed...). The vehicle is too far from the transmitter used b
y the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling.
Activate the RDS function to enable the system
to check whether there is a more powerful
transm
itter in the geographical area.
The environment
(hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been dama
ged (for example when goingthrough a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
Th
e traffi c announcement(TA) is displayed. I donot receive any traffi c
information.Th
e radio station does not broadcast traffi c information. Tune to a radio station which broadcasts traffi c
information.
Th
e stored stations arenot found (no sound, 87.5 MHz is displayed...). An in
correct waveband is selected. Press the BAND AST button to return to the
waveband on which the stations are stored.
Page 377 of 396

375
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION
The CD is ejected
automatically or is not played by the player. The CD is inserted upside down, is unpla
yable, does not contain any audio data or contains an audio format which the player cannot play.
The
CD is protected by an anti-pirating protection system which is not recognised by the audio equipment.
- Check that the CD is inserted in the pla
yer the
right way up.
-
Check the condition of the CD: the CD cannot
be played if it is too damaged.
-
Check the content in the case of a recordedCD: consult the advice in the "Audio" section.
- The audio equipment's CD pla
yer does not
play DVDs.
- Due to their qualit
y level, certain writeableCDs will not be played by the audio system.
The
CD player sound ispoor.The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable conditions.
The audio settin
gs (bass, treble, ambience) are unsuitable. Set the treble or bass level to 0, without selectingan ambience.
Th
e Bluetooth connection
is cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
The messa
ge "USB device error" is displayedon the screen.The USB memor
y stick is not recognised.
The memory stick may be corrupt. Reformat the memor
y stick (FAT 3 2).
Page 378 of 396

QUESTIONANSWERSOLUTION
A telephone connects
automatically, disconnecting another
telephone. A
utomatic connection overrides manual connection. Modify the telephone settings to remove automatic connection.
The Apple ®
player is®
not recognised whenconnecting to the USB port.
The Apple ®player is of a generation that is not compatible with the USB. Connect the Apple ®player to the AUX Jack socket using a suitable cable (not supplied).
The hard disk or deviceis not recognised whenconnecting to the USBport. Some hard disks and devices need a power suppl
y greater than is
provided by the audio system. Connect the device to the 230 V socket, the 12 V socket or an external power supply.
Caution
:
ensure that the device does not transmit
a voltage greater than 5 V (risk of destruction of
the system).
When streamin
g, the sound cuts momentarily. Some telephones prioritise connection of the "hands-free" profi le. Delete the "hands-free" connection profi le to
improve streaming.
In "Random all" play,not all of the tracks areplayed.
In "Random all" play, the system can only take into account up to 999 tracks.
With the en
gine off, the
audio system switches off after a few minutes of use. When the en
gine is switched off, the audio system operating time
depends on the battery charge.
The switch-off is normal: the audio s
ystem switches to economy mode and switches off to prevent discharging the vehicle's battery.
Start the vehicle's engine to increase the batterycharge.
The message "the audio system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is toohigh, the audio system switches to an automatic thermal protection mode leading to a reduction of the volume or stopping of the playing of the CD.
Switch the audio system off for a few minutes to
allow the system to cool.
Page 384 of 396

Instruments and controls Instrument panels 38 - 42
Warning lamps 43 -53
Indicators 54-56 Manual test 57 Setting buttons 58 - 61
- trip distance recorder
- lighting dimmer/black panel
- customisation of dials and screens
Stop & Star t 212-214 W iper c ontrols 13 3 -137
Trip computer 70 -74
Door mirrors
94-95
Electric windows 116-117
Hazard warnin
g lamps 172-173 Central locking 108 -109
Black panel 60
Adjusting the steering wheel 93
Horn 17
3 Multi
function screens 64- 69 Seat belt and front passenger airbagwarning display screen 18 0-181
Manual gearbox 201-202
6 -speed electronic gearbox
system 203-206
Automatic gearbox 207-210
Parking brake 192-199, 200 Interior mood li
ghting 13 9
R
ear view mirror 96
Emergency or assistance call 173, 293
Courtesy lamps 138
Ventilation 7
8-79
Manual air conditioning 80-81, 86
Digital air conditioning 82-86
Demisting/Defrostingthe rear screen 87
Audio system 347-376
Setting the date/time 370 eMyWay satellite navigation system295-346
Setting the date/time 337 Li
ghting controls 124-128
Adjusting headlamps 130
Dashboard fuses 2
63-266 Memorisin
g speeds 218 Speed limiter 219 -220 Cruise control 221-222
Opening the bonnet 231