2011.5 Citroen C5 RHD Check

301
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


There is a difference in
sound quality between
the different audio
sources (radio, CD...). For optimum sound quality, the audio settings (Volume, Bass, Treble,
Ambience, Loudness) can be adapted to the different sound sources,
which may result in audible differences when changing source
(radio, CD...). Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Balance, Left-Right Balance) to the middle
position, select the Linear musical ambience and
set the loudness correction to the "Active" position
in CD mode or to the "Inactive" position in radio
mode.
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not
recognised by the audio equipment.

- Check that the CD is inserted in the player
the right way up.

- Check the condition of the CD: the CD cannot
be played if it is too damaged.

- Check the content in the case of a recorded
CD: consult the advice in the Audio section.

- The audio equipment's CD player does not
play DVDs.

- Because of their quality level, certain
writeable CDs will not be played by the audio
system.
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.

302

QUESTION



ANSWER



SOLUTION


The stored stations do
not function (no sound,
87.5 Mhz is displayed...). An incorrect waveband is selected. Press the BAND AST button to return to the
waveband (AM, FM1, FM2, FMAST) on which
the stations are stored.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5 Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...)
block reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to
2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
With the engine off,
the audio equipment
switches off after a few
minutes of use. When the engine is switched off, the audio equipment operating time
depends on the battery charge.
The switch-off is normal: the audio equipment switches to economy mode
and switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.

303

QUESTION



ANSWER



SOLUTION


TA is selected. However,
certain traffi c jams
along the route are not
indicated in real time. On starting, it is several minutes before the system begins to receive
the traffi c information. Wait until the traffi c information is being received
correctly (displaying of the traffi c information
symbols on the map).
In certain countries, only major routes (motorways...) are listed for
the traffi c information. This phenomenon is normal. The system is
dependent on the traffi c information available.
I receive a speed camera
alert for a camera which
is not on my route. The system announces all speed cameras located in a conical zone
forward of the vehicle. It may detect speed cameras on nearby or parallel
roads. Zoom the map to view the exact position of the
speed camera.
The audible speed
camera alert is not
working. Audible alerts are not active. Activate audible alerts in Navigation Menu,
Settings, Set parameters for risk areas.
The alert volume level is set to minimum. Increase the speed camera alert volume.
The altitude is not
displayed. On starting, the initialisation of the GPS may take up to 3 minutes to
receive more than 3 satellites correctly. Wait until the system has started up completely.
Check that there is a GPS coverage of at least
3 satellites (long press on the SETUP button,
then select GPS coverage).
Depending on the geographical environment (tunnel...) or the weather,
the conditions of reception of the GPS signal may vary. This phenomenon is normal. The system is
dependent on the conditions of reception of
the GPS signal.
The route is not
calculated successfully. The exclusion criteria may confl ict with the current location
(exclusion of toll roads on a motorway with tolls). Check the exclusion criteria.

304

QUESTION



ANSWER



SOLUTION


There is a long waiting
time after inserting a CD. When a new medium is inserted, the system reads a certain amount of
data (directory, title, artist, etc.). This may take a few seconds. This phenomenon is normal.
I cannot connect my
Bluetooth telephone. The telephone's Bluetooth function may be deactivated or the equipment
may not be visible.

- Check that your telephone's Bluetooth
function is activated.

- Check that your telephone is visible.
A telephone connected
by Bluetooth is inaudible. The volume level depends on both the system and the telephone. Increase the MyWay volume setting, possibly to
maximum, and increase the telephone volume
level if necessary.

323
FREQUENTLY ASKED QUESTIONS



QUESTION



ANSWER



SOLUTION


There is a difference in
sound quality between
the different audio
sources (radio, CD...). For optimum sound quality, the audio settings (Volume, Bass, Treble,
Ambience, Loudness) can be adapted to the different sound sources,
which may result in audible differences when changing source
(radio, CD...). Check that the audio settings (Volume, Bass,
Treble, Ambience, Loudness) are adapted to
the sources listened to. It is advisable to set
the AUDIO functions (Bass, Treble, Front-Rear
Balance, Left-Right Balance) to the middle position,
select the musical ambience "None" and set the
loudness correction to the "Active" position in CD
mode or to the "Inactive" position in radio mode.
The CD is ejected
automatically or is not
played by the player. The CD is inserted upside down, is unplayable, does not contain any
audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protection system which is not
recognised by the audio equipment.

- Check that the CD is inserted in the player the
right way up.

- Check the condition of the CD: the CD cannot
be played if it is too damaged.

- Check the content in the case of a recorded
CD: consult the advice in the "Audio" section.

- The audio equipment's CD player does not
play DVDs.

- Due to their quality level, certain writeable
CDs will not be played by the audio system.
The message "USB
peripheral error" is
displayed on the screen.
The Bluetooth connection
is cut. The battery of the peripheral may not be suffi ciently charged. Recharge the battery of the peripheral device.
The USB memory stick is not recognised.
The memory stick may be corrupt. Reformat the memory stick.
The CD player sound is
poor. The CD used is scratched or of poor quality. Insert good quality CDs and store them in suitable
conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selecting
an ambience.

324


QUESTION



ANSWER



SOLUTION


The stored stations do
not function (no sound,
87.5 Mhz is displayed...). An incorrect waveband is selected. Press the BAND AST button to return to the
waveband (AM, FM1, FM2, FMAST) on which
the stations are stored.
The traffi c announcement
(TA) is displayed. I do
not receive any traffi c
information. The radio station is not part of the regional traffi c information network. Tune to a radio station which broadcasts traffi c
information.
The quality of reception
of the radio station
listened to gradually
deteriorates or the stored
stations do not function
(no sound, 87.5 Mhz is
displayed...). The vehicle is too far from the transmitter used by the station listened
to or there is no transmitter in the geographical area through which the
vehicle is travelling. Activate the RDS function to enable the system
to check whether there is a more powerful
transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block
reception, including in RDS mode. This phenomenon is normal and does not indicate
a failure of the audio equipment.
The aerial is absent or has been damaged (for example when going
through a car wash or into an underground car park). Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to
2 seconds in radio mode. During this brief sound cut-out, the RDS searches for any frequency
permitting better reception of the station. Deactivate the RDS function if the phenomenon is
too frequent and always on the same route.
With the engine off,
the audio equipment
switches off after a few
minutes of use. When the engine is switched off, the audio equipment operating time
depends on the battery charge.
The switch-off is normal: the audio equipment switches to economy mode
and switches off to prevent discharging of the vehicle's battery. Start the vehicle's engine to increase the battery
charge.
The message "the audio
system is overheated"
appears on the display. In order to protect the installation if the surrounding temperature is too
high, the audio equipment switches to an automatic thermal protection
mode leading to a reduction of the volume or stopping of the playing of
the CD. Switch the audio system off for a few minutes
to allow the system to cool.

330
VISUAL SEARCH

TECHNICAL DATA - MAINTENANCE

Very cold climate protection............. 204

Checking the levels .................. 172-173


- oil

- brake fl uid

- power steering fl uid

- coolant

- screenwash/headlamp wash fl uid
Changing bulbs......................... 183-192


- front

- rear Petrol engines.................................. 209
Petrol weights ........................... 210-211
Diesel engines .......................... 212-213
Diesel weights .......................... 214-217

Commercial versions (Tourer) weights ... 218
Dimensions (Saloon) ................ 219-220
Dimensions (Tourer) ................. 221-222
Identifi cation markings ..................... 223 Checking components .............. 174-175


- battery

- air/passenger compartment fi lter

- oil fi lter

- particle emission fi lter (Diesel)

- brake pads/discs
Engine compartment
fuses ................................. 193, 196-197
Battery ...................................... 198-199
Energy economy mode.................... 200
Opening the bonnet ......................... 164
Petrol under-bonnet layout ....... 167-168
Diesel under-bonnet layout....... 169-171 Running out of fuel - Diesel ............. 166

331
ALPHABETICAL INDEX
A ABS and EBFD systems ....... 119
Accessories ........................... 207
Accessory socket, 12 volt ...... 102
Adjusting headlamps ............... 91
Adjusting head restraints .... 62, 65
Adjusting seat belt height ...... 122
Adjusting the steering wheel ..... 68
Airbags, curtain ............. 126, 127
Airbags, front ......................... 127
Airbags, lateral .............. 126, 127
Air conditioning ...... 24, 50, 51, 54
Air conditioning, digital ............ 54
Air conditioning, mono-zone .... 51
Air diffuser ............................... 49

Air distribution adjustment ..... 52, 55
Air fi lter .................................. 174
Air fl ow ................................ 2, 24
Air fl ow adjustment ............ 52, 56
Air intake ................................. 51
Air recirculation ................. 51, 54
Air vents ............................ 49, 50
Alarm ....................................... 75
Alert/warning log ..................... 31
Alloy wheels .......................... 206
Anti-lock braking system
(ABS) ................................... 119
Anti-pinch .................... 77, 84, 85
Anti-theft .................................. 71
Armrest, front ........................ 101
Armrest, rear ......................... 102
Assistance call ...... 116, 226, 227
Audible warning ..................... 116
Audio/video sockets .............. 256
Audio streaming (Bluetooth) ..... 316
Audio system .................. 305-324
Automatic illumination of
headlamps ....................... 88, 90
Automatic operation of hazard
warning lamps ..................... 116A Automatic rain sensitive
windscreen wipers ........... 94, 95
Auxiliary sockets ... 256, 292, 314
B Battery ........................... 174, 198
Battery, charging ................... 199
Battery, remote control ...... 73, 74
Battery compartment
fuse box ............................... 193
Blind for panoramic sunroof .... 85
Blinds .................................... 102
Bluetooth
(hands-free) ......... 257, 293, 315
Bluetooth
(telephone) .......... 257, 293, 315
Bonnet ................................... 164
Bonnet stay ........................... 164
Boot ................................... 81, 82
Boot (fi ttings) ................. 103, 104
Brake discs ............................ 175
Brake lamps .................. 187, 189
Brake pads ............................ 175
Brakes ................................... 175
Braking assistance system .... 119
C Capacity, fuel tank ................... 86
CD MP3 ......... 253, 290, 291, 311
Central locking .................. 70, 79
Changing
a bulb ........................... 183-192
Changing a fuse ............. 193-197
Changing a wheel .......... 179-182
Changing a wiper blade .......... 96

Changing the date ........ 261, 295, 317
Changing the remote control
battery ................................... 73
Changing
the time ............... 261, 295, 317
CHECK .................................... 31
Checking levels ............. 172, 173C Checking the engine oil level ...... 40
Checks ........................... 164-175
Children .... 78, 108-115, 123, 125
Child seats ........................... 107

Child seats, conventional .....109, 110 CITROËN call button ............. 227
CITROËN services ...... 116, 126, 227
Closing the boot ...................... 70
Closing the doors .............. 70, 79
Cold climate screen ............... 205
Connectors,
audio ........... 259, 292, 312, 314
Control for panoramic sunroof
blind ....................................... 85
Coolant level ................... 41, 172
Coolant
temperature indicator ............ 41
Courtesy lamps ....................... 96
Cruise control ........................ 154
Cup holder ..................... 101, 102
D Date (display) ........ 261, 295, 317
Daytime running lamps ..... 90, 183
Deactivating the passenger
airbag .................................. 125
Defrosting .......................... 52, 57
Demisting .......................... 52, 57
Demisting the rear screen .... 53, 57
Diesel additive level .............. 173
Dimensions ........................... 219
Dipped beam ................... 88, 183
Dipstick ............................ 40, 172
Directional lighting ............. 92, 93
Direction
indicators ............. 116, 183, 189
Doors ....................................... 79
Doors emergency control ........ 80
Driving economically ........... 2, 24
Driving positions
(storing) ................................. 65