2011.5 Citroen C4 PICASSO audio

271
FREQUENTLY ASKED QUESTIONS
QUESTIONANSWERSOLUTION

There is a difference in sound quality betweenthe different audiosources (radio, CD...).
For optimum sound quality, the audio settings (Volume, Bass, Treble, Ambience, Loudness) can be adapted to the different sound sources,which may result in audible differences when changing source (radio,CD...).

Check that the audio settings (Volume, Bass, Treble, Ambience, Loudness) are adapted tothe sources listened to. It is advisable to setthe AUDIO functions (Bass, Treble, Front-Rear Balance, Left-Right Balance) to the middle position, select the musical ambience "None" and set the loudness correction to the "Active" position in CD mode or to the "Inactive" position in radio mode.

The CD is ejected automatically or is not played by the player.
The CD is inserted upside down, is unplayable, does not contain any audio data or contains an audio format which the player cannot play.
The CD is protected by an anti-pirating protectionsystem which is not recognised by the audio equipment.


- Check that the CD is inserted in the player the right way up.


- Check the condition of the CD: the CD cannot be played if it is too damaged.


- Check the content in the case of a recordedCD: consult the advice in the Audio section.


- The audio equipment's CD player does notplay DVDs.


- Due to inadequate quality, certain recordedCDs will not be played by the audio system.

The CD player sound ispoor.The CD used is scratched or of poor quality.
Insert good quality CDs and store them in suitable conditions.
The audio equipment settings (bass, treble, ambiences) are unsuitable. Set the treble or bass level to 0, without selectingan ambience. The table below
groups together the answers to the most frequently asked questions.

272
QUESTIONANSWERSOLUTION
The stored stations donot function (no sound, 87.5 Mhz is displayed...)
An incorrect waveband is selected. Press the BAND AST button to return to the waveband (AM, FM1, FM2, FMAST) on which thestations are stored.

The quality of receptionof the radio station listened to graduallydeteriorates or the stored stations do not function(no sound, 87.5 Mhz is displayed...).
The vehicle is too far from the transmitter used by the station listenedto or there is no transmitter in the geographical area through which the vehicle is travelling.
Activate the RDS function to enable the system to check whether there is a more powerful transmitter in the geographical area.
The environment (hills, buildings, tunnels, basement car parks...) block reception, including in RDS mode.
This phenomenon is normal and does not indicate a failure of the audio equipment.
The aerial is absent or has been damaged (for example when goingthrough a car wash or into an underground car park).
Have the aerial checked by a CITROËN dealer.
Sound cut-outs of 1 to2 seconds in radio mode.During this brief sound cut-out, the RDS searches for any frequency permitting better reception of the station.
Deactivate the RDS function if the phenomenon is too frequent and always on the same route.

With the engine off, the audio equipment switches off after a few minutes of use.
When the engine is switched off, the audio equipment operating timedepends on the battery charge.
The switch-off is normal: the audio equipment switches to economy mode and switches off to prevent discharging of the vehicle's battery.

Start the vehicle's engine to increase the batterycharge.

TRAFFIC INFO is selected. However,certain traffi c jams along the route are notindicated in real time.
On starting, it is several minutes before the system begins to receive thetraffi c information.
Wait until the traffi c information is being received correctly (displaying of the traffi c information symbols on the map).
In certain countries, only major routes (motorways, ...) are listed for thetraffi c information.
This phenomenon is normal. The system isdependent on the traffi c information available.
The time taken to calculate a route sometimes seems longer than usual.
The performance of the system may slow down temporarily if a CD isbeing copied onto the Jukebox at the same time as a route is being calculated.

Wait until the CD has been copied or stop the copying before starting the guidance function.

273
ANSWERSOLUTION
Does the emergency call function work without a SIM card?
Certain national regulations impose the presence of a SIM card in order to make an emergency call. Insert a valid SIM card in the slot on the system.

The altitude is not displayed. On starting, the initialisation of the GPS may take up to 3 minutes toreceive more than 4 satellites correctly.
Wait until the system has started up completely. Check that there is a GPS coverage of at least4 satellites (long press on the MENU button, then select AUDIO/TELEPHONE DIAGNOSTICS, thenGPS COVERAGE).
Depending on the geographical environment (tunnel, ...) or the weather, the conditions of reception of the GPS signal may vary.
This phenomenon is normal. The system isdependent on the conditions of reception of the GPS signal.

My SIM card is not recognised. The system accepts 3.3 V SIM cards, the old 5 V and 1.8 V SIM cardsare not recognised.
Contact your telephone operator.

The route is notcalculated successfully.The exclusion criteria may confl ict with the current location (exclusion of toll roads on a motorway with tolls). Check the exclusion criteria.

There is a long wait after inserting a CD.When a new medium is inserted, the system reads a certain amount of data (folder, title, artist, etc.). This may take a few seconds.
This phenomenon is normal.

I cannot connect myBluetooth telephone.The telephone's Bluetooth function may be switched off or the equipmentmay not be visible.

- Check that your telephone's Bluetoothfunction is switched on.


- Check that your telephone is visible.

275
The MyWay is protected in such a way that it will onlyoperate in your vehicle.
Certain functions described in this handbook will
become available during the year.
MyWay

For safety reasons, the driver must carry out operations which require prolonged attention while the vehicle is stationary.
When the en
gine is switched off and to prevent
discharging of the battery, the MyWay switches off
following the activation of the Energy Economy mode.


MULTIMEDIA AUDIO SYSTEM/BLUETOOTH TELEPHONE
SATELLITE NAVIGATION SYSTEM FOR EUROPE BY SD CARD


01 First steps
CONTENTS

02 Steering mounted controls

03 General operation

04 Navigation - Guidance

05 Traffic information

06 Radio

07 Music media players

08 Bluetooth telephone

09 Configuration

10 Screen menu map p.
p.
p.
p.
p.
p.
p.
p.
p.
p.

Frequently asked questions p. 276
277
278
281
289
291
292
295
298
299
303

276
01 FIRST STEPS
Engine not running:
-
Short press: on/off.
- Long press: pause with
CD play, mute for radio.
Engine running:
- Short
press: pause with CD play, mute for radio.
-
Long press: reinitialise thesystem.
Access to theRadio Menu.Display the list of stations.
Access to theMusic Menu. Display tracks. Lon
g press: audio settings: front/rear fader, left/right balance, bass/treble,
musical ambience, loudness, automatic
volume, reinitialise settings.
Selection dial for the
screen display and according to the menu.
Short press: contextual
menu or confi rm.
Long press: contextual
menu specifi c to the list
displayed.
A
ccess to the"SETUP" menu.
Lon
g press: GPS coverage anddemonstration
mode.
Access to the PhoneMenu. Display the list of calls.

E
ject CD.

Select previous/next radio station.
Select previous CD or MP3
track.
Select previous/next line in a list.

Select
previous/next radio station in the list.
Select previous/next MP3
folder.
Select previous/next page in a list.

E
SC: abandon current operation.
Access to theTraffi c Menu. Display the current
traffi c alerts. R
eader for navigation SDcard only.
A
ccess to theNavigation Menu. Displayrecent destinations.
A
ccess to the "MODE" menu.
Select successive display of:
Radio, Map, NAV (if navigation in progress),
Telephone (if conversation in progress), Tripcomputer.
Long press: Black screen (DARK). Buttons 1 to
6:
Select a pre-set radiostation.
Long press: pre-set the current station.
Ad
just volume (each source
is independent, including
navigation messages andalerts).

290
05
2 1
3
2 1






PRINCIPAL TMC SYMBOLS

With the current audio source
displayed on the screen, press the
dial.

The shortcut menu
for the source appears and gives access to:

Select Traffi c Announcements
(TA)and press the dial to confi rm and go
to the associated settings.

TA


- the station transmits TA messages.







RECEIVING TA MESSAGES
Red and yellow triangle: traffi c information, for example: Black and blue triangle: general in
formation, for example:
TRAFFIC INFORMATION

The TA (Traffi c Announcement) function gives priority to TA alert messages. To operate, this function needs good reception of a
radio station transmitting this type of message. When a traffi c
report is transmitted, the current audio source (Radio, CD, ...) is
interrupted automatically to play the TA message. Normal playbackof the audio source resumes at the end of the transmission of themessage.
- the station does not transmit TA messa
ges.

-
TA messages are not activated.

291
06
3 2 1 1







SELECTING A STATION


When the current radio station isdisplayed on the screen, press thedial.

The radio source short-cuts menu appears and provides access to
the following short-cuts:

Select the function re
quired and press the dial to confi rm to gain
access to the corresponding settings.
TA


RDS, if displayed, allows you to continue listening to the same station by automatic retuning to alternative frequencies. However,
in certain conditions, coverage of an RDS station may not be
assured throughout the entire country as radio stations do notcover 100 % of the territory. This explains the loss of reception of
the station during a journey.
The external environment (hill, building, tunnel, underground car park...)may interfere with the reception, including in RDS following mode. This phenomenon is a normal result of the way in which radio waves are
transmitted and does not in any way indicate a failure of the audio equipment.






RDS - REGIONAL MODE
Press the RADIO button to display
the list of stations received locally sorted in alphabetical order.
Select the station required by turningthe dial and press to confi rm.
Re
gional prog.
Radiotext
RDSWhile listening to the radio, press one of the
buttons to select the previous or next station on
the list.
Press one o
f the buttons on the numeric keypad for more than
2 seconds to store the current station.
Press the button on the numeric keypad to recall the stored radio
station.

AM


A long press of one of the buttons starts theautomatic search for a station with a lower or
higher frequency.
RADIO

292
07MUSIC MEDIA PLAYERS






CD, MP3/WMA CD
INFORMATION AND ADVICE
In order to be able to play a recorded CDR or CDRW, when recording it is preferable to select the ISO 9660 level 1, 2 or Jolietstandard.
I
f the disc is recorded in another format it may not be playedcorrectly.
It is recommended that the same recordin
g standard is alwaysused for an individual disc, with as low a speed as possible(4x maximum) for optimum sound quality.
In the particular case o
f a multi-session CD, the Joliet standard is recommended.
The M
yWay will only play audio fi les with the extension ".mp3"
with a speed of between 8 Kbps and 320 Kbps and the extension
".wma" with a speed of between 5 Kbps and 384 Kbps.
It also supports the VBR
(Variable Bit Rate) mode.
No other t
ype of fi le (.mp4, .m3u...) can be played. The MP3
format, an abbreviation of MPEG 1, 2 & 2.5 Audio Layer 3 and the WMA format, an abbreviation of Windows Media Audio and
the property of Microsoft, are audio compression standards which permit the recording of several tens of music fi les on a single disc.

It is advisable to restrict fi le names to 20 characters
, without
using special characters (e.g.: " ? ; ù) to avoid any play or display
problems.