2010 VOLKSWAGEN JETTA ESP

Dear Owner,
This book let co ntains th e warra nties appli cable
to your new Vo lkswagen. Please read these wa r­
ran ties carefully to determ ine your warranty
right s and obl igations.
Yo ur Limit ed New Vehicle Warranty includes
vi rtuall y bump er to bumper coverage for 4
years or
50,000 mil es, w hich ever occurs fir st
and limit ed power train coverage for 5 years or mil es, whichever occ urs fir st. Your ve­
hi cle is also wa rranted aga inst co rro sion p erfo ­
rati on for a period of
12 years irrespe ctive o f
mil eage.
In addition, you r vehi cle is covered by emissions
warrant ies mandated by Federal law . If you are a
resident of California, Massac husetts, Vermont,
or Maine and have purchased a California em is­
sions equipped vehicle, yo u ma y also have right s
u nd er Ca lifornia manda ted e missions warran ­
ties. P lease consu lt thes e warran tie s wheneve r a
repair to your emissio n contro l sys tem is
quired to dete rm ine whether it is covered by
w arranty. Your satisfaction in understanding the
wa rranties tha t ap ply to your Volkswagen is im­
po rtant to us. Any ques tion s co nce rning war­
ranty coverage should be directed to:
Vo lkswagen Customer CARE Ce nter
3499 West Ham lin Roa d
Roc heste r Hills, M I 48309 Tel.: I (800) 822 -8987
If you have a concern or you are not satisfied
wi th the service tha t you receive from you r
dea ler, we sugge st that you discuss it wit h the
Service Mana ger at your dea lers hip . If it is not
reso lved throu gh your dea lers hip , yo u ma y ca ll
or
to the Volkswagen Custome r
conducted through local offices o f the
Better B usiness B ure au . If yo u wish to use this
se rv ice , call the following toll-fre e numbe r:
I (800) 955-5100
Co uncil of Better Busi ness Bureaus, Inc. 420 0 Wilso n Bou leva rd
Ar lington, VA 22203- 1804
Notice of Address Chang e
Not ice of Used Car Purchase
T he
Traffic & Motor Vehicle Safety Ac r
of req uires manufacturer s to be in a posi ­
t ion to co ntact ve hicle owners if a correction of a product defect beco mes nec essary. If yo u
change your address or buy a used Volk swagen,
complete one of the pos tcards in th e midd le of
thi s booklet. You ne ed not use this card if you
purchased you r Volkswagen t hrough an auth o­
rized Volkswagen dea le r.

Bookle t 1 .2 USA Wa rranty
Corrosion perforation because of failure to rustproof when collision
damage is repaired
Body parts that hav e been re paired or newly in­after a collision must b e treate d with a
ru stproo fing ag en t is co m pat ibl e with Volk­
swagen's factory corro sio n p rotec tion. If
yo u to have your vehicle treated in this way
after co llis io n , Volk swage n wi ll not be respo n­
s ibl e th e repair any resulting rust- throug h.
Tips
The "Othe r Te rms" pre sented in th e Li m ited
New Ve hicle Warranty also app ly
to thi s
12 Limit ed Warranty Against Corro sion P erforation

Booklet 1.2 USA Warranty
California Emissions Warranties
California law requires us to provide you with the
following Emissions Warranty Statement :
CALIFORNIA EMISSION CONTROL WARRANTY
STATEMENT
Your warranty righ ts and obligations
T he Ca lifornia Air Resources Boar d is pleased exp lain the emi ssion control syste m wa rranty on
yo ur mode l year 2006 vehicle. In Califo rnia, n ew
motor vehicles
be de signed, and
eq uipp ed m ee t th e State 's string enr smo g sta ndards. Volkswagen must warran t the
e mi ssion control sys tem on your vehicle for th e
periods of time listed below prov ided th ere ha s
been no abuse, neglect or improp er m aint e­
nan ce of you r v eh icl e.
Your emi ssio n co ntr ol system may includ e part s
s u ch as t he carburet or or fuel-in jection system,
th e ignition syste m , catalytic converter, and en­
g in e compute r. Also includ ed ma y be hoses,
co nn ector s and Olher emission-re lated as­
se mbli es.
Where a warrantabl e condition
Volk­
swage n will r epair yo ur vehicl e at no cost to yo u
includin g di ag nosi s, p arts and labor.
Manufacturer's warranty coverage:
For 3 years or 50, 000 mile s, whichev er occ urs
first .
If your ve hicle fails an Inspec tion and Ma inte­
n ance Tes t, all ne cessary rep air s and adju st­
m ents w ill be mad e by Vo lkswage n to ensure
that your ve hicl e passe s th e in spection. This is
yo ur Emiss ion Comrol Syste m PERFORMA NCE
WARRAN TY.
I f any em ission-re lated part on yo ur vehicl e is
defective, the part wi ll be repair ed or rep lace d by
Vo lkswagen. This is yo ur short- term Emission
Co ntro l Sys te m DEFECTS WAHRANTY.
20 Californ ia Emi ssions Warranties
For 7 yea rs or 70, 000 mil es, wh ic h ever occurs
first
If an em iss ion-r ela te d part liste d in this war­
ranty booklet sp ec ially noted wi th coverage for 7
years or 70,000 mil es is d efec tive, the part will b e
repaired or re pla ced by Volkswagen. This is yo ur
l ong -term Emiss io n
Sys te m DE FECTS
WA RRANTY .
15 years or 150 ,000 mil es, whichever occurs
Some Volkswagen models ma y be speci ally
eq uipped m ee t Ca liforni a Partia l Zero E mis­
s io n Veh icle (P -ZEV J re qui rements, as id entifi ed
o n th e Ve hicle Emissio n
Inform ation
L abe l loc ated on the hood . For these ve hicles, if
your Volkswage n fail s an Inspec tion and Ma in­
t e nance T est,
if any emission-related pan is
found to be defect ive, the part will be re p aire d or
repla ced b y Vo lkswage n for 15 y ears or 150,000
mi les, whi ch eve r occ urs
from th e time of
d eliver y of the veh icle the or ig ina l re tail pur­
c ha ser o r or igin al le ssee. This re prese ms yo ur
Emi ssion Contro l Sys te m PERFORMA NCE WAR­
and WARRANTY .
Own er's w arrant y respons ibilities:
As the veh icl e owner, you are resp onsible fo r th e
per form anc e of the requi re d ma int enan ce liste d
in your owner's Maintenanc e boo klet. Volk­
swage n re commend s th at you re ta in all rece ipts
co verin g maintenanc e on your vehicle, but Volk­
swage n can not deny warranty solely fo r the l ack
of rece ipt s or for your failur e to ensur e th e per -
formanc e of all sc hedul ed

You are responsible for presenti ng yo ur ve hicle
to a Volkswagen dealer as soon as a problem ex­
ist s. The warranty re pair s shou ld be completed
i n a reasonable amount of
not to exceed da ys.
As
ve hicle owner, you shou ld also be aware
that Volkswagen may den y yo u warranty cov­
erage if your vehicle or a part has failed due to
Booklet 1.2 USA Warranty
abuse , neg lect, impro per main te n ance o r unap­
proved modifications.
YOU HAVE ANY QUESTIONS REGARDfNG
YOUR WARRANTY AND RESPONS IBIL­
IT IES, YOU SHOULD CO NTACT VOLKSWAGEN
OFAME HICA, INC:., CUSTOMER
I (800)
822-8987, OR THE CALIFORNIA R E­
SOURCES BOARD AT P.O. BOX 8001, EL MONTE,
CA 91734-2302.
California Em is sions Warrant ies 21

Booklet 2.1 Safety first
Safety is everybody 's res pon sibilit y! ..
Important things to do before driving
Safety is job. Vehicle and occupant safety always depends on the in­
fo rm ed and
driver.
For your safety and th e sa fe ty of yo ur pas­
se ng ers, before drivi ng a lways :
- Make sure that a ll lights and signals are
ope ratin g correctly.
- Mak e sur e that the tire pressure is co r­
rect.
- Make s ure that all wind ows are clea n
and a fford good vis ib ili ty to the out side.
- Secu re all luggage a nd oth er items care­
fully
10.
- Make sure that not hing can interf ere
w ith the peda ls .
What impairs driving safety
- Adju st fr ont sea t, head res traint and
mirror s correct ly for your heig ht.
- Instru ct pa ssengers to adjust the head
restra ints accor ding to th eir h eig ht .
- Ma ke su re to use the r ig ht chil d re ­
s tra int and use it cor rectl y to prot ect chil­
dren
5 l.
- Sit p rope rly in you r sea t and make sur e
that your passenger s do th e sa me
4.
- Faste n yo ur safe ty belt and wear it prop ­
e rly. A lso i nst ruct your pa ssenge rs to
fasten their safety belts prop erl y
.-
Safe driv ing is directly re lat ed to the condition of the vehicle , the driv er as well as
the driver's
to concentrate on the road without being distracted.
The driv er i s respo nsibl e for the sa fe ty o f
th e ve hicle and a ll of its occupan ts. If yo ur
ab ilit y to dr ive is im paired, safe ty risks for
eve ry bod y in th e veh icle increase and you
a lso become a hazard to everyo ne e lse on
t he road
The refo re:
- Do not le t yo urse lf be distra cte d b y pas ­
se nge rs or by usi ng the sound system o r a
ce llul ar t elep hone
- Never drive when yo ur driv in g abil ity is
imp air ed (b y m edi ca tions, alco hol , drugs,
etc.) .
- Obse rve a ll traffic laws, rules of th e road
and sp eed limit s and plai n co mm on se nse . -
Alw ays ad just yo ur spee d to road , traffic
a nd wea ther condition s.
- Take frequ ent breaks on long trips.
Don't drive for more than two hou rs at a
s tr etc h.
- Do n ot dr ive w he n yo u are tir ed, und er
press ure o r w hen you a re s tressed.
WARNING
dri vin g sa fe ty increases the risk of
se riou s perso nal inju ry and dea th when ever a
ve hicle is being use d ...
Safe driving 3

Booklet 2.1 Safety first
Active head restraints for the front seats
During a rea r e nd collisio n the passenge rs
in th e vehicle are pressed against th e sea t
back rest. The res ultin g pressu re th at the
body exe rts aga in st th e bac kres t ac tivates
t h e ac tive head rest raint s in the front seats .
Th e front hea d res train ts wi ll mo ve fo r­
w ard and upwa rd at the sa me tim e to help
r e duce the risk o f n eck injuri es.
WARNING
Driving without hea d re stra ints or with im­
properl y ad justed head r estraint s in creases
th e risk or seriou s injuri es in a collision . To
help reduce th e risk or injury:
• Always drive
th e hea d r estra ints in
place and prop erl y a dju sted. Remember that
th e rear center he ad r estraint is not h eight ad­
ju stabl e and that it mu st be rai sed up all th e
w ay w hen eve r the center rear seat is occ upied .
• Every per son in the vehicle must have a
properly adjuste d head restraint.
• Always make su re each perso n in the ve­
hicl e prop erl y adju sts th eir head r estraint.
WA RNING (continue d)
Eac h head restraint mu st be adju ste d ac ­
cord ing to oc cupants ' size so that the upper
edge is as eve n with the top or the person' s
h ead, but no lo wer than eye level and so it is as
clo se to th e back or to the h ead as possibl e.
• Nev er attempt to adjust head res traint
whil e dri vin g. Ir you have driven
and must
adju st the driver h eadr est any reaso n, stop the vehicl e attempting to
adju st the hea d re straint.
• Children mu st always b e properl y re ­
strained in a c hild restraint that is appropriat e
their age a nd size 5 1, " C hild
Tips
The acti ve head res train ts ca n also ac tivate
w hen p assenger push es up agains t th e ba ck ­
r es t wi th en ough force exa mpl e yourse lf ju st into th e seat abr uptly) or if th e
h ea d res train t is push ed from behind. This is
n orm al and will not da m age th e head res traint.
I t w ill go back t o its o riginal pos itio n rig h t
Examples of improper seating positions
The occupant rest raint system ca n on ly redu ce th e risk of if v eh icle
pa nts ar e prop erly sea ted .
Improp er se atin g po siti ons ca n cause se­
r io us injur y or deat h. Safe ty belts ca n on ly
wo rk whe n th ey are prop erl y pos ition ed
o n th e body . Impr oper seati ng posit ions
r e du ce the e ffect ive ne ss of sa fe ty belt s a nd
w ill eve n inc rease the ris k or injury and
d ea th by m ov ing t he sa fety belt to criti cal
a reas of the body. Imp roper seating posi­
ti ons a ls o in crease the risk of seriou s injur y
and d eath when a n airb ag de plo ys and
s trikes an occ upant who is not in the
prop er sea ting po sition.
driver is res pon­
s ibl e for the sa fe ty of all vehicl e occ upant s
a nd especiall y for childr en. There for e:
8 Safe driving
-Never a llow anyone to ass um e an im ­
proper seating pos it ion when th e ve hicl e is
bei ng
lists onl y so me or the pos itions
that will increase the risk or ser io us injury and
d ea th. Our h ope is
th ese ex amples will help
mak e you more awa re of sea ting po siti ons that
ar e da ngero us.
Therefore, whenever the vehic le is moving:
• neve r sta nd up in the vehicle
• neve r stand on the seats
• neve r kneel on th e seats
• neve r rid e with the seat back recl ined
• never lie clown on th e re ar sea t

WARNING
To help preven t poiso nous ex haust gas bei ng draw n in to the ve hicle, always kee p th e
r ea r li d closed w hile dri vin g.
• Never tra nspo rt objec ts la rger than those
fill ing co mplete ly i nto
lu ggage area be­
ca use re ar lid cann ot be full y close d.
• If you abso lutely m usl d rive
th e rear
li d ope n, obse rve fo llow ing notes to red uce ris k of poiso ning:
C lose a ll win dows,
C lose the power
Ope n all ai r o ut lets i n the instrume nt
panel,
Swi tc h olT air reci rc ul ati on,
Se t th e fr esh air fan lo h ig hes t speed .
WARNING
Always make su re that doo rs, the power all w indows a nd rea r lid a re secure ly
closed an d locked lo re du ce the r is k of injur y
w hen
ve hicl e is no t be ing used.
Tie-downs
Bo oklet 2 .1 Safety fir st
WARN ING
• Afte r clo sin g th e rea r lid, always make sure il i s proper ly closed a nd locked.
• Never leave your vehicle u nattended espe­
cia lly
rear lid open. A chil d co uld
craw l in to ve hicle thro ugh th e lu ggage
com partmen t a n d cl ose t he rear lid o r wi ndow
b eco min g tra pp ed a nd un abl e to get ou l.
Be ing trapped in a ve hicle ca n lea d lo se rious
p ersona l injury.
• Neve r lei c hild ren play in or around th e ve­
hi cle.
• Never le t p assenge rs ride in the lu ggage
co mp artm ent. Vehicle occ upan ts
a lways
be proper ly re stra ined in one of the veh icle's
sea ting positions ..
Mak e sure heat in g w ires in re a r
w indo w ca nnot b e scraped and damaged b y
in ve hi cle .
Tip s
Air ci rc ula tion h elps redu ce window fogg ing.
D o not co ver slot s becaus e can
pre vent stal e air from escap ing the vehicl e.
The lu ggag e compartm ent is equipped w ith Jou r ti e-downs to secure luggage and
other items.
U se 10 sec ure y our cargo prop erl y IO , " Loadin g th e lu gg age compa rtm ent ".
l n a collis ion ,
laws of p hys ics mean even
s m alle r are lo ose in veh icle w ill
b ecome hea vy mi ssiles can cause se rious
injur y. h em s in v ehicl e po ssess e nerg y which
v ar y ve hicl e spee d and wei gh t of the
i t em. Veh icl e s peed is s ignifi cant facto r.
Fo r ex amp le. in a
co lli sion at a sp eed of 30
mph (48 km /h ). th e fo rces ac tin g o n a IO lb s. (4 .5
kg )
arc 2 0 l ime s norma l of item. Thi s m ea ns o f th e
i t e m wo uld sudd en ly be ab out 200 lb s. (9 0 kg) .
You can im agine
inju ries a 200 lbs. (90
kg ) flyin g free ly th rou gh pa sse nger
c ompar tm ent cou ld cau se in a colli sion like thi s.
WARNING
Weak, damaged or im pro per stra ps use d l ose­
c u re item s lo lie -d owns can fail durin g hard
braking or i n collisio n an d cause se rious pe r­
so nal injur y.
• A lways use suit abl e m ountin g str aps a nd
p ro per ly se cur e ite ms lo the lie-downs in
lu ggage compartment lo he lp preven t items
from or flying forwa rd as dangero us
m issi le s.
• When th e rear seal backres t is fo lded down,
a lway s use sui tab le mo unt ing stra ps an d
proper ly sec ure items to the tie- downs in the
lu ggage compa rtme nt l o help prevent item s
Saf e drivin g 11

Safety belts
General not es
Always wear safety belts!
Wearing safety b elt s correctly saves lives!
Fig . 5 Occ upan ts wear ing safety belts
This Bookl et explain s why safet y belt s are
nece ssary, ho w the y work and how to ad­
ju st and wear them correc tly.
Number of seats
Yo ur vehicl e has a tota l of five se ating position s: in the fro nt and three in th e rear. Each
sea tin g p ositio n ha s a sa fety b elt.
WARNING
Not wearing safety belts or wearing them im­
properly increases the risk of seriou s per sona l
injury and d eat h.
Booklet 2.1 Safety first
- Read all the information th at follows
and heed all of th e in struction s and warn­
in gs in thi s booklet.
WARNING
Not wearing safety belts or wearing them im­
properly increases the risk of seriou s personal
injury and death.
• Safety belts are t he sin gle mo st efTec tive
means available to reduce the risk of se rious
injur y and death in automobile accidents.
your protection and that of your passengers,
a lwa ys corre ctl y wear safety belts when the ve­
hicle is moving =;fig. 5.
• Pregnant women, injured, or physically
impaired per sons mu st
use safe ty belts.
l..ik eall vehicle occupant s, they arc more likely
to be seriou sly injur ed if the y do not wear
safety bel ts. The best way to protect
fet us is to
protect the mother -throughout the entire
pregnancy.
WAR NING (con tinued)
• Never strap more than one person, in­
cluding small children, into any belt. It is espe­
cially dangerous to pla ce a sa fety belt over a
c hild sittin g on yo ur lap.
• Never let more people ride in the vehicle
than ther e arc safe ty belt s available.
• Be sure eve ryone riding in the vehicle is
properly res train ed with a separat e safety belt
or child restraint.
Safety belts 13