2010 PONTIAC VIBE phone

RDM (Random):Press the button
below the RDM label to hear
the tracks in random order.
S c(Previous Folder): Press
the button below to go to the
first track in the previous folder.
c T(Next Folder): Press
the button below to go to the first
track in the next folder.
h(Music Navigator): Press the
button below to play MP3 files in
order by artist or album.
SORT: Press the button below the
SORT label to change between
playback by artist or album while
using the Music Navigator.
BACK: Press the button below the
BACK label to return to the main
music navigator screen.
ST(Previous/Next): Press
the button below to go to the
next or previous artist or album
in alphabetical order while using
the Music Navigator.
Auxiliary Devices
The radio has an auxiliary input
jack located on the lower right side
of the faceplate. This is not an audio
output; do not plug the headphone
set into the front auxiliary input jack.
An external audio device such as an
iPod, laptop computer, MP3 player,
CD changer, etc. can be connected
to the auxiliary input jack for use as
another audio source.
To use a portable audio player,
connect a 3.5 mm (1/8 inch) cable
to the radio’s front auxiliary input
jack. When a device is connected,
press the radio CD/AUX button
to begin playing audio from
the device over the vehicle
speakers. PWR VOL (Power/Volume):
Turn
to adjust the volume. Additional
volume adjustments may have to be
made from the portable device if
the volume is too quiet or not loud.
BAND: Press to listen to the
radio when a portable audio device
is playing.
CD/AUX (CD/Auxiliary): Press to
play a CD when a portable audio
device is playing. Press again and
the system begins playing audio from
the connected portable audio player.
6-14 Infotainment System

Notice:This vehicle was not
designed for fuel that contains
methanol. Do not use fuel
containing methanol. It can
corrode metal parts in the fuel
system and also damage plastic
and rubber parts. That damage
would not be covered under the
vehicle warranty.
Some gasolines that are
not reformulated for low
emissions can contain an
octane-enhancing additive called
methylcyclopentadienyl manganese
tricarbonyl (MMT); ask the attendant
where you buy gasoline whether the
fuel contains MMT. We recommend
against the use of such gasolines.
Fuels containing MMT can reduce
the life of spark plugs and the
performance of the emission
control system could be affected.
The malfunction indicator lamp might
turn on. If this occurs, return to your
dealer/retailer for service.Filling the Tank
{CAUTION
Fuel vapor burns violently and a
fuel fire can cause bad injuries.
To help avoid injuries to you and
others, read and follow all the
instructions on the pump island.
Turn off the engine when you are
refueling. Do not smoke if you are
near fuel or refueling the vehicle.
Do not use cellular phones. Keep
sparks, flames, and smoking
materials away from fuel. Do not
leave the fuel pump unattended
when refueling the vehicle. This is
against the law in some places.
Do not re-enter the vehicle while
pumping fuel. Keep children away
from the fuel pump; never let
children pump fuel. The fuel door release lever is near
the floor under the driver seat on the
outboard side.
Driving and Operating 8-41

Filling a Portable Fuel
Container
{CAUTION
Never fill a portable fuel container
while it is in the vehicle. Static
electricity discharge from the
container can ignite the fuel vapor.
You can be badly burned and the
vehicle damaged if this occurs. To
help avoid injury to you and others:
•Dispense fuel only into
approved containers.
•Do not fill a container while
it is inside a vehicle, in a
vehicle’s trunk, pickup bed, or
on any surface other than the
ground.(Continued)
CAUTION (Continued)
•Bring the fill nozzle in contact
with the inside of the fill
opening before operating the
nozzle. Contact should be
maintained until the filling is
complete.
•Do not smoke while
pumping fuel.
•Do not use a cellular phone
while pumping fuel.
Towing
General Towing
Information
Only use towing equipment that has
been designed for your vehicle.
Contact your dealer/retailer or towing
retailer for assistance with preparing
the vehicle for towing a trailer.
See the following trailer towing
information in this section:
•For information on driving while
towing a trailer, see Driving
Characteristics and Towing Tips.
•For maximum vehicle and trailer
weights, see Trailer Towing.
•For information on equipment to
tow a trailer, see Towing
Equipment.
For information on towing a disabled
vehicle, see Towing the Vehicle
on page 9-73. For information on
towing the vehicle behind another
vehicle — such as a motorhome, see
Recreational Vehicle Towing on
page 9-73.
Driving and Operating 8-43

Customer
Information
Customer InformationCustomer SatisfactionProcedure ........................
.12-1
Customer Assistance Offices .............................
.12-3
Customer Assistance for Text Telephone (TTY)
Users ..............................
.12-4
Online Owner Center ...........12-4
GM Mobility Reimbursement Program ..........................
.12-5
Roadside Assistance Program ..........................
.12-6
Scheduling Service Appointments ...................
.12-8
Courtesy Transportation Program ..........................
.12-8
Collision Damage Repair .....12-10
Service Publications Ordering Information .........12-12
Reporting Safety DefectsReporting Safety Defects to
the United States
Government ....................
.12-13
Reporting Safety Defects to the Canadian
Government ....................
.12-13
Reporting Safety Defects to General Motors ............12-14
Vehicle Data Recording and
Privacy
Vehicle Data Recording
and Privacy ....................
.12-14
Event Data Recorders ........12-14
OnStar
®........................... .12-15
Navigation System .............12-15
Radio Frequency Identification (RFID) ..........12-16
Radio Frequency Statement (US, Can) ........12-16
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE:
Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1

STEP TWO:If after contacting a
member of dealership management,
it appears your concern cannot be
resolved by the dealership without
further help, in the U.S., call the
Pontiac Customer Assistance
Center at 1-800-762-2737. In
Canada, call General Motors of
Canada Customer Communication
Centre at 1-800-263-3777 (English)
or 1-800-263-7854 (French).
We encourage you to call the
toll-free number in order to give your
inquiry prompt attention. Have the
following information available to
give the Customer Assistance
Representative:
•Vehicle Identification Number
(VIN). This is available from the
vehicle registration or title, or
the plate at the top left of the
instrument panel and visible
through the windshield.
•Dealership name and location.
•Vehicle delivery date and present
mileage. When contacting Pontiac,
remember that your concern will
likely be resolved at a dealer’s
facility. That is why we suggest you
follow Step One first.
STEP THREE — U.S. Owners:
Both
General Motors and your dealer are
committed to making sure you are
completely satisfied with your new
vehicle. However, if you continue to
remain unsatisfied after following the
procedure outlined in Steps One and
Two, you can file with the BBB Auto
Line Program to enforce your rights.
The BBB Auto Line Program is an
out of court program administered
by the Council of Better Business
Bureaus to settle automotive
disputes regarding vehicle repairs or
the interpretation of the New Vehicle
Limited Warranty. Although you may
be required to resort to this informal
dispute resolution program prior
to filing a court action, use of the
program is free of charge and your case will generally be heard within
40 days. If you do not agree with the
decision given in your case, you may
reject it and proceed with any other
venue for relief available to you.
You can contact the BBB Auto Line
Program using the toll-free telephone
number or write them at the following
address:
BBB Auto Line Program
Council of Better Business
Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto
This program is available in all
50 states and the District of
Columbia. Eligibility is limited by
vehicle age, mileage and other
factors. General Motors reserves
the right to change eligibility
limitations and/or discontinue its
participation in this program.
12-2 Customer Information

STEP THREE — Canadian
Owners:In the event that you
do not feel your concerns have
been addressed after following the
procedure outlined in Steps One and
Two, General Motors of Canada
Limited wants you to be aware of
its participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding arbitration
of owner disputes involving
factory-related vehicle service
claims. The program provides for
the review of the facts involved by
an impartial third party arbiter, and
may include an informal hearing
before the arbiter. The program is
designed so that the entire dispute
settlement process, from the time
you file your complaint to the final
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge. For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685,
or call the General Motors
Customer Communication
Centre, 1-800-263-3777 (English),
1-800-263-7854 (French), or write to:
Mediation/Arbitration Program
c/o Customer Communication
Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identification
Number (VIN).Customer Assistance
Offices
Pontiac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Pontiac,
the letter should be addressed to:
United States — Customer
Assistance
Pontiac Customer Assistance
Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-ROADSIDE (762-3743)
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
Customer Information 12-3

Canada — Customer
Assistance
General Motors of Canada Limited
Customer Communication Centre,
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text
Telephone devices (TTYs))
Roadside Assistance:
1-800-268-6800
Overseas — Customer
Assistance
Please contact the local General
Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S.
Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de
R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma #2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
Customer Assistance
for Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Pontiac has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S. can
communicate with Pontiac by dialing:
1-800-833-PONT (7668). (TTY users
in Canada can dial 1-800-263-3830.)
Online Owner Center
Online Owner Center (U.S.) —
www.gmownercenter.com/pontiac
Information and services customized
for your specific vehicle — all in
one convenient place.
•Digital owner manual, warranty
information, and more
•Online service and maintenance
records
•Find Pontiac dealers for service
nationwide
•Exclusive privileges and offers
•Recall notices for your specific
vehicle
•OnStar®and GM Cardmember
Services Earnings summaries
12-4 Customer Information

Other Helpful Links:
Pontiac — www.pontiac.com
Pontiac Merchandise —
www.pontiacmall.com
Help Center — www.pontiac.com/
helpcenter
•FAQ
•Contact Us
My GM Canada
(Canada) — www.gm.ca
My GM Canada is a
password-protected section
of www.gm.ca where you can
save information on GM vehicles,
get personalized offers, and use
handy tools and forms with
greater ease.Here are a few of the valuable tools
and services you will have access to:
•My Showroom: Find and save
information on vehicles and
current offers in your area.
•My Dealers/Retailers: Save
details such as address and
phone number for each of your
preferred GM dealers/retailers.
•My Driveway: Access quick links
to parts and service estimates,
check trade-in values, or schedule
a service appointment by adding
the vehicles you own to your
driveway profile.
•My Preferences: Manage your
profile and use tools and forms
with greater ease.
To sign up, visit the My GM Canada
section within www.gm.ca.
GM Mobility
Reimbursement Program
This program, available to qualified
applicants, can reimburse you up
to $1,000 of the cost of eligible
aftermarket adaptive equipment
required for your vehicle, such as
hand controls or a wheelchair/
scooter lift.
The offer is available for a very
limited period of time from the date of
vehicle purchase/lease. For more
details, or to determine your vehicle’s
eligibility, visit www.gmmobility.com
or call the GM Mobility Assistance
Center at 1-800-323-9935. Text
telephone (TTY) users, call
1-800-833-9935.
Customer Information 12-5