General Motors of Canada
also has a Mobility Program.
Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Assistance
Program
For U.S. purchased vehicles, call
1-800-ROADSIDE (762-3743); (Text
telephone (TTY): 1-888-889-2438).
For Canadian purchased vehicles,
call 1-800-268-6800 .
Service is available 24 hours a day,
365 days a year.
Calling for Assistance
When calling Roadside Assistance,
have the following information ready:
•Your name, home address, and
home telephone number
•Telephone number of your
location
•Location of the vehicle
•Model, year, color, and license
plate number of the vehicle
•Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
•Description of the problem
Coverage
Services are provided up to
5 years/100,000 miles (160 000 km),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is
not covered.
Roadside Assistance is not a part of
the New Vehicle Limited Warranty.
Pontiac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Assistance program at
any time without notification.
Pontiac and General Motors of
Canada Limited reserve the right to
limit services or payment to an owner
or driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Services Provided •
Emergency Fuel Delivery:
Delivery of enough fuel for
the vehicle to get to the nearest
service station.
•Lock-Out Service: Service is
provided to unlock the vehicle if
you are locked out. A remote
unlock may be available if you
have OnStar
®. For security
reasons, the driver must present
identification before this service is
given.
•Emergency Tow From a Public
Road or Highway: Tow to the
nearest Pontiac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in sand,
mud, or snow.
12-6 Customer Information
Insuring Your Vehicle
Protect your investment in your
GM vehicle with comprehensive
and collision insurance coverage.
There are significant differences in
the quality of coverage afforded by
various insurance policy terms. Many
insurance policies provide reduced
protection to your GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies
will not specify aftermarket collision
parts. When purchasing insurance,
we recommend that you assure your
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.If your vehicle is leased, the leasing
company may require you to have
insurance that assures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or
Genuine Manufacturer replacement
parts. Read your lease carefully, as
you may be charged at the end of
your lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of.
Move the vehicle only if its position
puts you in danger, or you are
instructed to move it by a police
officer.
Give only the necessary information
to police and other parties involved
in the crash.
For emergency towing see
Roadside
Assistance Program on page 12-6 .Gather the following information:
•Driver’s name, address, phone
number
•Driver’s license number
•Owner’s name, address, phone
number
•Vehicle license plate
•Vehicle make, model and
model year
•Vehicle Identification
Number (VIN)
•Insurance company and policy
number
•General description of the
damage to the other vehicle
Choose a reputable repair facility
that uses quality replacement parts.
See “Collision Parts” earlier in
this section.
If the airbag has inflated, see What
Will You See After an Airbag
In ates? on page 2-28 .
Customer Information 12-11
This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data is
recorded by the EDR under normal
driving conditions and no personal
data (e.g., name, gender, age,
and crash location) is recorded.
However, other parties, such as law
enforcement, could combine the
EDR data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR,
special equipment is required, and
access to the vehicle or the EDR
is needed. In addition to the vehicle
manufacturer, other parties, such as law enforcement, that have the
special equipment, can read the
information if they have access to
the vehicle or the EDR.
GM will not access this data or
share it with others except: with the
consent of the vehicle owner or, if
the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM’s defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to a
specific vehicle or vehicle owner.OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use. See also
OnStar
®
System on page 4-23in this manual
for more information.
Navigation System
If your vehicle has a navigation
system, use of the system may
result in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Customer Information 12-15
CoversCargo ............................... 3-2
Cruise Control ..................... 8-36
Light ............................... 4-21
Cupholders ........................... 3-1
Customer Assistance ............12-4
Offices ............................ 12-3
Text Telephone (TTY) Users .......................... 12-4
Customer Information Service PublicationsOrdering Information .....12-12
Customer Satisfaction Procedure ........................ 12-1
D
Damage Repair, Collision ....12-10
Danger, Warnings, and Cautions .............................. iii
Data Recorders Event ............................ 12-14
Daytime Running Lamps (DRL) ..................... 5-2 Defensive Driving
................... 8-2
Devices, Auxiliary .................6-14
Dome Lamps ........................ 5-4
Door Ajar Light ........................ 4-21
Locks ............................... 1-5
Power Locks ...................... 1-6
Drive Systems All-Wheel Drive ........8-31, 9-29
Driving Better Fuel Economy .......... 8-2
Characteristics and Towing Tips .................. 8-44
Defensive .......................... 8-2
Drunk ............................... 8-3
Highway Hypnosis .............. 8-8
Hill and Mountain Roads ..... 8-8
If the Vehicle is Stuck .......8-11
Loss of Control .................. 8-6
Off-Road Recovery ............. 8-6
Vehicle Load Limits ...........8-12
Winter .............................. 8-9
E
Electrical Equipment
Add-On Equipment ............8-50
Electrical System Engine Compartment FuseBlock ........................... 9-38
Fuses and Circuit Breakers ...................... 9-38
Instrument Panel Fuse Block ........................... 9-41
Overload ......................... 9-37
Engine Air Cleaner/Filter ...............9-16
Check and Service Engine Soon Lamp .................. 4-14
Compartment Overview ....... 9-6
Coolant ........................... 9-19
Coolant Temperature Gage .........4-11
Cooling System ................9-19
Drive Belt Routing .............11-4
Exhaust ........................... 8-23
Oil ................................... 9-9
Overheating ..................... 9-23
INDEX i-3
T
Tachometer......................... 4-10
Taillamp Indicator Light .........4-21
Taillamps ............................ 9-35
Text Telephone (TTY) Users ....12-4
Theft-Deterrent Systems ......... 1-9
Immobilizer ........................ 1-9
Tire Pressure ......................... 9-49
Tires Buying New Tires .............9-56
Chains ............................ 9-61
Changing ......................... 9-63
Compact Spare ................9-68
Designations .................... 9-46
Different Size ................... 9-58
If a Tire Goes Flat ............9-62
Inflation Monitor System ....9-52
Inspection ........................ 9-54
Pressure Light ..................4-19
Pressure Monitor System . . . 9-50
Rotation .......................... 9-55
Sidewall Labeling ..............9-44
Terminology and Definitions .................... 9-46
Uniform Tire Quality Grading ....................... 9-58Tires (cont.)
Wheel Alignment andTire Balance .................9-60
Wheel Replacement ..........9-60
When It Is Time for New Tires ............................ 9-56
Towing Driving Characteristics .......8-44
Equipment ....................... 8-49
General Information ...........8-43
Recreational Vehicle ..........9-73
Trailer ............................. 8-48
Vehicle ............................ 9-73
Traction Control System (TCS) .......8-33
Control System Warning Light ............................ 4-19
T
railer Towing ...................... 8-48
Transmission Automatic ................ 8-24, 8-27
Fluid, Automatic ................9-12
Fluid, Manual ................... 9-14
Transportation Program, Courtesy ......................... 12-8
Trip Odometer ..................... 4-10
Turn and Lane-Change Signals ............................. 5-3
U
Uniform Tire Quality
Grading ........................... 9-58
Using this Manual .................... iii
V
Vehicle
Canadian Owners .................. ii
Control ............................. 8-3
Load Limits ...................... 8-12
Personalization .................4-21
Security ............................ 1-7
Towing ............................ 9-73
Vehicle Care Tire Pressure ................... 9-49
Vehicle Identification Number (VIN) ................... 11-1
Service Parts Identification Label ........................... 11-1
Ventilation, Air ....................... 7-4
Visors ................................. 1-12
INDEX i-9