Page 121 of 194
Making a call using your navigation system
Making a phone call using SYNCis easy.
Press PHONE and select from one of the following:
•Use the keypad on the ‘Phone’
tab to manually enter a phone
number and press SEND.
OR
•Select the ‘Phonebook’ tab (if the
desired number is saved in the
downloaded phone book
information).
•Use the quick sort buttons to
browse to the desired contact.
•Select the desired contact and
press
‘Dial’.
Note:This is a phone dependent feature.
OR
•Select the ‘Call History’ tab (if the
desired number is saved in the
downloaded call history
information).
•Select the desired contact and
press
‘Dial’.
Note:This is a phone dependent feature.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
120
Page 122 of 194

Making a call using voice commands
1. Press
or VOICE. A tone will sound and the system will say “Main
menu”.
2. Say “Phone”.
3. When prompted, say, “Call or say “Dial”
and the desired number.
To erase the last spoken digit,say “Delete”.
To erase all spoken digits,say “Clear”.
4. Once the desired number/contact is on the screen, either say “Call” or
“Dial”. SYNCwill attempt to connect to the desired number.
Note:Once the call is placed, it will be logged into your outgoing call
history folder.
USING PHONE FEATURES WITH YOUR NAVIGATION SYSTEM
While SYNChas a variety of features, many of them are dependent on
your phone’s functionality. To ensure that you have a compatible phone
or to check which features are compatible with SYNC, please check
your phone’s user guide and also visit www.SyncMyRide.com.
Hands-free calling is one of the main features of SYNC. SYNCworks in
conjunction with yourBluetoothenabled cellular phone and your
navigation system to offer many options. To access:
1. Press PHONE.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
121
Page 123 of 194

2. On the phone screen you can
choose from:
•SEND:Press to receive an
incoming call, make an outgoing
call, or to redial.
•END:Press to end or ignore a
call.
•PRIVACY MODE:Press to
activate privacy mode. During an
active phone call with SYNC, you can choose to transfer the call to
yourBluetoothenabled cellular phone for a private conversation.
Note:This is a phone dependent feature.
•HOLD CALL:Press to put an active call on hold to have a private
conversation within your vehicle cabin. Press again to take off hold.
Note:This is a phone dependent feature.
•JOIN CALLS:Press to join two active calls.
Note:This is a phone dependent feature.
•Digit entry:Press the numbers to manually enter a phone number to
call.
•Signal/battery strength and roaming status
Note:This is a phone dependent feature.
•
: Press to see additional numbers or information (if available).
•
: ThisBluetoothicon illuminates when aBluetoothenabled phone
is connected to SYNC.
SAVING A CONTACT OR A PHONE NUMBER AS A QUICK DIAL
After you have connected yourBluetoothenabled cellular phone and
downloaded your phone book/call history, SYNCallows you to save 10
frequently called numbers for quick access.
1. Press PHONE on the navigation system.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
122
Page 124 of 194

2. Select the ‘Phone Book’ or ‘Call
History’ tab.
3. Select the phone number or the
contact you wish to save to the
Quick Dial screen.
4. Press ‘Save’.
5. Select the Quick Dial location in
which you wish to store the contact.
6. Press ‘Set/Replace’ at the bottom
of the screen to save the contact’s
number to the chosen Quick Dial
location.
The system will confirm when the
number of the contact is
successfully stored.
USING THE PHONE BOOK FEATURE
Note:This is a speed dependent feature. The vehicle must be moving
less than 3 mph (5 km/h) to use this feature.
SYNCenables you to view the contacts downloaded from your
Bluetoothenabled cellular phone. To access:
1. Press the PHONE hard button on the navigation system.
2. Select the ‘Phonebook’ tab to
access the phone numbers of the
contacts downloaded from your
Bluetoothenabled cellular phone.
Note:SYNCwill categorize your
contacts alphabetically in the Quick
Sort buttons on the right of the
screen. The buttons will be
highlighted if there are contacts
stored in that category. Press the
highlighted category to access those listings.
For your safety, while you are driving, SYNClimits the number of
viewable contacts. However, all contacts are always available through
voice commands.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
123
Page 125 of 194

Note:If supported by your phone, SYNCwill assign location icons for
the numbers (i.e., cellular number, home number, work number).
USING YOUR CALL HISTORY
If yourBluetoothenabled cellular phone supports phone book/call
history downloads viaBluetooth,SYNCwill provide these numbers
sorted in the CALL HISTORY tab. If yourBluetoothenabled cellular
phone does NOT support phone book/call history downloads via
Bluetooth,then SYNCwill log all calls made through SYNCin the
CALL HISTORY tab.
1. Press PHONE on the navigation system.
2. Select the ‘Call History’ tab which
allows you to have quick access to
recent call activity.
Press OUTGOING to view your outgoing calls.
Press INCOMING to view your incoming calls.
Press MISSED to view your missed calls.
SYSTEM SETTINGS
SYNCallows you to connect, add, delete or set specified phones as a
favorite as well as change advanced settings.
To access:
1. Press the PHONE hard button on the navigation system.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
124
Page 126 of 194

2. Select the ‘Settings’ tab and then
choose the desired device.
You can now choose from the
following options:
Connect
Add
Delete
Set as Fav (Favorite)
Advanced
Please refer to the following sections for more information on these
features.
Adding a new phone to SYNC
Note:This is a speed dependent feature. For your safety, this procedure
cannot be completed if the vehicle is traveling at speeds faster than
3 mph (5 km/h).
Note:SYNCcan store up to 12 previously paired phones.
This feature allows you to add (pair) a newBluetoothenabled phone to
SYNC. To access:
1. Press the PHONE hard button on the navigation system.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Add’.
4. When prompted on your phone’s display, enter the PIN provided by
SYNC.
Depending on your phone’s capability, you may be prompted with
additional options from your phone or SYNCsuch as downloading the
phone book/call history and setting a favorite.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
125
Page 127 of 194

Connecting a previously paired phone to SYNC
1. Press the PHONE hard button on the navigation system.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select the desired device.
4. Select ‘Connect’.
SYNCwill confirm it is connecting
to the selected phone.
Note:When SYNCconnects the newly selected phone, it will
disconnect any previously connected phone.
Deleting a phone from SYNC
This feature allows you to delete a previously paired phone from SYNC.
Note:Deleting your phone will remove all information relevant to that
phone such as phone book/call history, text messages, etc.
1. Press the PHONE hard button on the navigation system.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select the desired phone.
4. Press ‘Delete’. The system will
ask you to confirm.
Setting a phone as your favorite
SYNCallows you to set a phone as your favorite. This will then be the
primary phone that SYNCreconnects to after each ignition cycle. To
access:
1. Press the PHONE hard button on the navigation system.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
126
Page 128 of 194
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select the desired device.
4. Press ‘Set as Fav’.
Note:The star icon (
) will
appear to the left of the currently
selected favorite (primary) phone
and a double arrow icon (
) will
appear to signify which phone is
currently connected.
Advanced settings
SYNCallows you to change many Advanced Settings.
To access:
1. Press PHONE on the navigation system.
2. Select the ‘Settings’ tab.
3. Select ‘Advanced’.
2009 Centerstack(ng1)
Supplement, 2nd Printing
USA(fus)
SYNCphone features (if equipped)
127