2010 MERCEDES-BENZ SPRINTER power steering

Steering
Steering, no maintenance required.
Service product Maintenance
interval Product name/number MB
Sheet
No.
Power steering fluid – Mobil ATF-D,
Exxon Mobil Corporation or
equivalent 236.3
You can obtain further information from any authorized Sprinter Dealer.
Brake fluid
G
Warning
Brake fluid is hazardous to health. Do not
swallow brake fluid.
See a doctor immediately
if you swallow brake fluid.
Make sure that brake fluid does not come into
contact with skin, clothing or eyes. Rinse
affected areas with plenty of clean water and
consult a doctor if necessary.
Always wear gloves and eye protection when
topping up brake fluid.
Store brake fluid only in the original closed
container and keep it out of the reach of
children. Comply with safety regulations
when handling brake fluid.
Use only approved brake fluids that comply
with the MB Specification for Service
Products, Sheet No. 331.0. You must observe
the boiling points (DOT 4 plus).
The brake fluid must have the following
characteristics in accordance with the
FMVSS 116 and ISO 4925 standards:
R boiling point (ERBP) of at least
500 ‡(260 †)
R wet boiling point (WERBP) of at least
356 ‡(180 †)
R viscosity of a maximum of 1500 mm²/s
Over a period of time, the brake fluid absorbs
moisture from the air. This reduces its boiling
point. G
Warning
If the boiling point of the brake fluid is too low,
vapor pockets may form in the brake system
when the brakes

are subjected to a heavy load
(e.g. on long downhill stretches). This would
impair braking efficiency. The vehicle's
stopping distance may then be longer. This
increases the risk of an accident.
Have the brake fluid replaced every
two years with brake fluid approved by the
distributor named on the inside of the front
cover and have the replacement confirmed in
the Maintenance Booklet.
i There is usually a notice in the engine
compartment to remind you when the next
brake fluid change is due.
You can obtain further information from any
authorized Sprinter Dealer. Service products
159Operation Z

Problem Possible causes/consequences and
0050 Solutions003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may be reduced.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
BAS has been deactivated due to a malfunction.
The brake system continues to function normally, but without
electronic support.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 003D
The yellow ASR/
BAS indicator
lamp is lit while
the engine is
running. G
Warning!
ASR and BAS have been deactivated due to undervoltage.
It is possible that the battery is not being charged.
The brake system
is still available with the normal braking effect.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS has been deactivated due to a malfunction. ESP ®
, ASR and
BAS, as well as cruise control, have also been deactivated as a
result.
The brake system continues to function normally, but without
electronic support. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Drive on with care.
X Visit a qualified specialist workshop immediately. 0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS is temporarily unavailable. Self diagnosis may not have been
completed yet.
The brake system

is still available with the normal braking effect.
X Drive on for a short distance at a speed of more than
13 mph(20 km/h).
ABS is available again if the message goes out. Troubleshooting
189
Practical advice Z

Problem Possible causes/consequences and
0050 Solutions0031
The yellow ABS
indicator lamp is
lit while the
engine is
running. G
Warning!
ABS has been deactivated due to undervoltage. It is possible that
the battery is not being charged.
The brake system continues to function normally, but without
electronic support. The wheels could therefore lock, e.g. if the
brakes are applied with maximum force.
X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E4
The yellow DEF
indicator lamp
lights up while
the engine is
running. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X
Observe the messages in the display ( Y page 199).009E
The yellow ESP ®
warning lamp is
lit while the
engine is
running. G
Warning!
ESP ®
has been deactivated due to a malfunction. This also
deactivates cruise control.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X On vehicles with steering wheel buttons, also observe the
messages in the display ( Y page 197).
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible. 009E
The yellow ESP ®
warning lamp is
lit while the
engine is
running. G
Warning!
ESP ®
has been deactivated due to undervoltage. This also
deactivates cruise control.
It is possible that the battery is not being charged.
The vehicle's stability is no longer automatically regulated at an
early stage. Engine power output may be reduced.
X Drive on with care.
X Consult a qualified specialist workshop as soon as possible.190
TroubleshootingPractical advice

Symbol messages on vehicles with steering wheel buttons
Display messages Possible causes/consequences and
0050 Solutions00E4
xx
starts remaining The Diesel Exhaust Fluid (DEF) supply has dropped below the
0.8 US gal (3.0 l) reserve mark.
After the message appears for the first time, the remaining DEF
supply will last for approximately 1200 miles (1900 km). The
engine can then only be started another twenty times.
The
number
of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the yellow 00BB engine diagnosis indicator lamp lights up
and the engine can no longer be started.
X Add at least 2.0 US gal (7.6 l) of DEF (Y page 143).
After topping up, the system check takes approximately
20 seconds. The display message then disappears. 00E4
xx
starts remaining In addition, the yellow
00BB engine diagnosis
indicator lamp lights
up.
After the message appears for the first time, the engine can only
be started another twenty times.
The number of remaining engine starts xx (20 to 0) is shown in the
message every time the engine is started. Once the number 0 is
shown, the engine can no longer be started. The DEF reducing agent is contaminated, diluted or is not
compliant with ISO 22241.
X
Have the DEF tank cleaned and refilled at a qualified specialist
workshop as soon as possible. The exhaust gas aftertreatment system is defective or an
emissions-relevant malfunction has occurred. The defect or
malfunction can result in damage to the exhaust gas
aftertreatment system.
X
Visit a qualified specialist workshop immediately. 003D
Visit workshop G
Warning!
ASR has been deactivated due to a malfunction.
The engine power output may then be lower.
X Drive on carefully.
X Visit a qualified specialist workshop immediately.204
Troubleshooting
Practical advice

Problem Possible causes/consequences and
0050 SolutionsThe engine does not
start.
The starter motor can
be heard. There is air in the fuel system.
X
Turn the key back to position 0 in the ignition lock before
attempting to start the engine again.
X Start the engine again.
Please bear in
mind that lengthy and frequent starting attempts
will drain the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start.
The starter motor can
be heard. The reserve
fuel warning lamp is lit
and the
fuel

gauge is at
0. The fuel tank has been run dry.
X
Refuel the vehicle.
X Bleed the fuel system . The engine does not
start.
The starter motor
cannot be heard.
The
00BB yellow engine
diagnostic lamp and
the yellow DEF
indicator lamp 00E48
lights up. The exhaust gas aftertreatment is faulty, an emission-relevant
malfunction has occurred or the DEF reserve has been used up.
The engine management prevents the engine from starting.
This malfunction or malfunction can damage the exhaust gas
aftertreatment.
X
Observe the messages in the display:
R
on vehicles without steering-wheel buttons (Y page 199)
R on vehicles with steering-wheel buttons (Y page 202) and
(Y page 204). The engine does not
start.
The starter motor
cannot be heard. The battery isolating switch is switched off.
X
Switch on the power supply ( Y page 88).The engine does not
start.
The starter motor
cannot be heard. The on-board voltage is too low (the battery is too weak or
discharged).
X
Jump-start the vehicle (Y page 247).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. 8
Only vehicles without steering-wheel buttons. Troubleshooting
213
Practical advice Z

Arrangement
Fuses
Fuse-relay box (SRB)
No. Consumer Fuse
rating 1 Horn 15 A
2 Electronic steering lock
(electronic ignition/start
switch) 25 A
3 Electronic ignition/start
switch 10 A
4 Light switch/switch unit
on center console 5 A
5 Windshield wipers 30 A
6 Fuel pump 15 A
7 MRM (jacket tube
module) 5 A
8 Terminal 87 (2) 20 A
9 Terminal 87 (3) 25 A
10 Terminal 87 (4) 10 A
11 Terminal 15 R vehicle 15 A No. Consumer Fuse
rating 12 Air bag control unit 10 A
13 Cigarette lighter/glove
box lamp/radio 15 A
14 Diagnostics socket/light
switch/instrument
cluster 5 A
15 Front-compartment
heating 5 A
16 Terminal 87 (1) 10 A
17 Air bag control unit 10 A
18 Terminal 15 vehicle,
brake light switch 7.5 A
19 Interior lighting 7.5 A
20 Front-passenger power
window switch/terminal
30/2 signal acquisition
and actuation module 25 A
21 Engine control unit 5 AElectrical system
241Practical advice Z

Jump-starting connection point left of the air filter
X
Then, use other positive terminal
clamp 0046 of the jumper cable to turn the
red protective cap of the jump-starting
connection point clockwise and slide it
back and connect positive terminal
clamp 0046 to positive terminal 0086 of the
jump-starting connection point.
i Do not connect the jumper cable to the
additional battery in the engine
compartment. The
additional
battery is not
suitable for jump-starting operations.
X Run the donor vehicle's engine at idling
speed.
X First, connect the negative terminal clamps
of the jumper cable to negative terminal
008A of the donor battery and then to earth
contact 0088 of your own vehicle.
X Start the engine.
i You can
now

switch electrical consumers
back on but do not switch on the lights.
X First, disconnect the negative terminal
clamps of the jumper cable from earth
contact 0088 and then

from negative terminal
008A of the donor battery.
X First disconnect the positive terminal
clamps of the jumper cable from positive
terminal 0086 of the jump-starting
connection point and then from positive
terminal 0047 of the donor battery.
The red protective cap springs back to its
initial position when positive terminal
clamp 0046 is removed from the jump-
starting connection point. X
Place the cover on positive terminal 0047 of
the donor battery.
i You can now switch the lights on.
X Have the battery checked at a qualified
specialist workshop, e.g. an authorized
Sprinter Dealer. Tow-starting
You cannot tow-start

your vehicle as it has an
automatic transmission. Towing
General notes G
Warning
Tow the vehicle using a rigid towing bar if:
R the engine is not running.
R the voltage supply

or the vehicle's electrical
system is malfunctioning.
There is no power assistance for the steering
and braking when the engine is not running.
You must then use significantly greater force
to steer the vehicle and brake.
Do not tow the vehicle if the key cannot
be turned in the ignition lock. The steering is
then locked and it will not be possible to steer
the vehicle.
When towing another vehicle, its weight
should not be greater than the permissible
gross weight of your vehicle.
Comply with national regulations when
towing.
It is preferable to have the vehicle
transported on a transporter or trailer instead
of towing it. When towing the vehicle, use a
rigid towing bar.
! Only secure the tow cable or tow bar to
the towing eyes. You could otherwise
damage the vehicle.
i Before towing, deactivate the automatic
locking while driving function (Y page 55). 248
Jump starting, tow-starting and towing away
Practical advice

down, e.g. with the aid of another person or
by tying the propeller shaft up.
X Always remove the propeller shafts leading
to the driven axles.
! Always use new bolts when installing the
propeller shafts.
With front axle damage
X Turn the key to position 1 in the ignition
lock.
X Raise the front axle. G
Warning
A propeller shaft could fall off as it is being
removed and injure

you. Secure the propeller
shaft before removal to prevent it from falling
down, e.g. with the aid of another person or
by tying the propeller shaft up.
! The ignition must be switched off if the
vehicle is being towed with the front or rear
axle raised. Otherwise, ESP ®
may intervene
and damage the brake system.
With rear axle damage
X Turn the key to position 1 in the ignition
lock.
X Raise the rear axle.
Malfunction in the electrical system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to
position N, you must provide power to the
vehicle's electrical system in the same way
as jump-starting ( Y page 247).
Have the vehicle

transported on a transporter
or trailer.
Transporting the vehicle The towing
eye can be used to pull the vehicle
onto a special transporter or trailer for
transportation.
! Only lash the

vehicle down by the wheels
or rims, not by vehicle parts such as axle or steering components. There is otherwise a
risk of damage to the vehicle.
X Move the selector lever of the automatic
transmission to position N.250
Jump starting, tow-starting and towing away
Practical advice