Cleaning the windows and the wiper
blades
! The windshield wipers must be in a
vertical position before folding them away
from the windshield. They could otherwise
damage the hood.
Never open the hood when the wiper arms
are folded forward.
XMake sure the hood is fully closed.XSwitch on the ignition.XTurn combination switch to wiper setting
° (Y page 305).XWith wiper arms in vertical position, switch
off the ignition.GWarning!
For safety reasons, switch off wipers and
remove SmartKey from starter switch before
cleaning the windshield and/or the wiper
blades. Vehicles with KEYLESS-GO: Make
sure the vehicle’s on-board electronics have
status 0. Otherwise, the wiper motor could
suddenly turn on and cause injury.
! Do not pull on the wiper blade inserts.
They could tear.
XFold the wiper arms forward until they snap
into place.XClean the windshield and the wiper blade
inserts with a clean cloth and mild
detergent solution.XUse a soft, clean cloth and a mild window
cleaning solution on all outside and inside
glass surfaces.
An automotive glass cleaner is
recommended.
! Fold the windshield wiper arms back onto
the windshield before turning the SmartKey
in the starter switch or pressing the
KEYLESS-GO start/stop button.
Hold on to the wiper when folding the wiper
arm back. If released, the force of the
impact from the tensioning spring could
crack the windshield.
! To clean the window interior, do not use
a dry cloth, abrasives, solvents or cleaners
containing solvents. Do not touch the
inside of the windows with hard objects
such as an ice scraper or ring. Doing so may
damage the windows.
Cleaning the panorama roof with power
tilt/sliding panel
The rear part of the tilt/sliding panel has a
protective layer on the inside.
XUse a soft, clean cloth and a mild window
cleaning solution.
An automotive glass cleaner is
recommended.
! Do not use a dry cloth, abrasives, solvents
or cleaners containing solvents. Do not
touch the protective layer with hard objects
such as an ice scraper or ring. Never apply
strong force and only use a soft, non-
scratching cloth when cleaning the rear
part of the tilt/sliding panel.
Otherwise you may scratch or damage the
protective layer.
Light alloy wheels
If possible, clean wheels once a week.
XUse Mercedes-Benz approved Wheel Care,
a soft bristle brush and a strong spray of
water for cleaning the light alloy wheels.
! Only use acid-free cleaning materials.
Acid may cause corrosion or damage the
clear coat.
! The vehicle should not be parked for an
extended period of time immediately after
it has been cleaned. This applies especially
after the wheel rims have been cleaned
with wheel rim cleaner. Wheel rim cleaners
can lead to increased corrosion of the
brake disks and brake pads. Non-approved
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wheel cleaners may also damage the wheel
paint if the vehicle is not driven after
cleaning.
Therefore, the vehicle’s brake system
should always be warmed-up before it is
parked after cleaning. Drive your vehicle for
several minutes to allow the brakes to dry.
When applying Mercedes-Benz approved
Tire Care and Mercedes-Benz approved
Wheel Care products, take care not to
spray them on the brake disks.
Plastic and rubber partsXUse a gentle dishwashing detergent or mild
detergent for delicate fabrics as a washing
solution.XWipe with a cloth moistened in a lukewarm
solution.
The surface may temporarily change color.
If this is the case, wait for it to dry.GWarning!
Do not use cleaners or cockpit care sprays
containing solvents to clean the cockpit or the
steering wheel. Cleaners containing solvents
will make the surface porous and vehicle
occupants could suffer serious injuries from
plastic parts coming loose in the event of air
bag deployment.
! Do not use oil, wax or scouring agents.
Otherwise you may scratch or damage the
surface.
Hard plastic trim items
XUse Mercedes-Benz approved Interior Care
on a soft, lint-free cloth and apply with light
pressure.
COMAND display
! You must switch off the COMAND display
and allow it to cool prior to cleaning.
! Do not use any liquids or cleaning agents.
These can damage or even destroy the
COMAND display screen.XUse a standard microfiber cloth and apply
with light pressure.
Steering wheel
XWipe with a damp cloth and dry thoroughly
or clean with Mercedes-Benz approved
Leather Care.
Carpets
XUse Mercedes-Benz approved Carpet and
Fabric Care for cleaning the carpets.
Headliner and shelf below rear window
XUse a soft bristle brush or a dry-shampoo
cleaner in case of excessive dirt.
Seat belts
XOnly use clear, lukewarm water and soap.
! The seat belts must not be treated with
chemical cleaning agents. Do not dry the
seat belts at temperatures above 176‡
(80†) or in direct sunlight.
GWarning!
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause the
upholstery to become permanently
discolored. By lining the seats with a proper
intermediate cover, contact-discoloration will
be prevented.
446Vehicle careOperation
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GWarning!
Only use seat or head restraint covers which
have been tested and approved by Mercedes-
Benz for your vehicle model.
Using other seat or head restraint covers may
interfere with or prevent
R deployment of the front side impact air
bags
R deployment of the rear side impact air bags
R activation of the NECK-PRO active front
head restraints
Contact an authorized Mercedes-Benz Center
for availability.
Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to a
natural aging process. Leather upholstery
may also react to certain ambient influences
such as high humidity or high temperature by
showing wrinkles for example.
XWipe leather upholstery with a damp cloth
and dry thoroughly or clean with Mercedes-
Benz approved Leather Care.
! To avoid damage to leather upholstery:
R Wipe with light pressure only.
R Do not clean with abrasive cleaning
agents such as scouring milk or powder.
R Do not soak the leather upholstery.
As leather is a natural product, it could
otherwise harden or become porous.
R Exercise particular care when cleaning
perforated leather as its underside
should not become wet.
Wood trims
XOnly use water and a damp cloth to clean
wood trims in your vehicle.
! Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as
these may be abrasive.
Chrome-plated exhaust tip
Regular cleaning and care of chrome-plated
exhaust tips will help to maintain their shine
and the classy appearance.
XUse Mercedes-Benz approved Chrome
Polishing Paste each time the vehicle has
been washed, especially during the winter.
! Do not use alkaline cleaners such as
wheel cleaners as they could cause
corrosion.
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Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)ABS and
ESC
Inoperativ
e See
Oper.
ManualIn addition, the yellow ESC warning lamp ÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the ESC, the
hill-start assist system, the HOLD function, the Adaptive
Brake Lights, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only)
J
(Canada
only)ABS and
ESC
Currently
Unavailabl
e See
Oper.
ManualIn addition, the yellow ESC warning lamp ÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system is still functioning normally but temporarily
the ABS, the BAS, the BAS PLUS, the ESC, the hill-start assist
system, the HOLD function, the Adaptive Brake Lights, the
PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are
unavailable.
The self-diagnosis may not be completed yet.
The ATTENTION ASSIST is disabled.XDrive a short distance with added caution at a vehicle speed
of above 12 mph (20 km/h).
When the message disappears, the ESC is available again.
If the message does not disappear:
XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
Vehicle status messages in the multifunction display467Practical hints221_AKB; 6; 20, en-USd2ugruen,Version: 2.11.8.12009-09-24T13:28:17+02:00 - Seite 467Z
Display messagesPossible causes/consequences and M Solutions$
(USA only)
J
(Canada
only)ABS and
ESC
Currently
Unavailabl
e See
Oper.
ManualIn addition, the yellow ESC warning lamp ÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on.
The brake system still functions normally but due to
insufficient power supply, the ABS, the BAS, the BAS PLUS,
the ESC, the hill-start assist system, the HOLD function, the
Adaptive Brake Lights, the PRE-SAFE ®
system, and the
PRE-SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.
When the voltage is above the required value again, the ABS,
the BAS, the BAS PLUS, the ESC, the hill-start assist system,
the HOLD function, the Adaptive Brake Lights, the
PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are operational
again and the message should disappear.
If the message does not disappear:
XHave the alternator and the battery checked.
Failure to follow these instructions increases the risk of an
accident.
$
(USA only)
J
(Canada
only)EBR, ABS,
and ESC
Inoperativ
e See
Oper.
ManualIn addition, the yellow ESC warning lamp ÷, the yellow
ESC OFF warning lamp å, and the yellow ABS indicator
lamp ! come on and an acoustic warning sounds.
The brake system is still functioning normally but due to a
malfunction, the ABS, the BAS, the BAS PLUS, the EBP, the
ESC, the HOLD function, the Adaptive Brake Lights, the PRE-
SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
468Vehicle status messages in the multifunction displayPractical hints
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Safety systemsDisplay messagesPossible causes/consequences and M Solutions÷Inoperativ
e See
Oper.
ManualIn addition, the yellow ESC warning lamp ÷ and the yellow
ESC OFF warning lamp å come on.
The brake system is still functioning normally but due to a
malfunction, the BAS, the BAS PLUS, the ESC, the hill-start
assist system, the HOLD function, the Adaptive Brake Lights,
the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are
unavailable.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
÷Currently
Unavailabl
e See
Oper.
ManualIn addition, the yellow ESC warning lamp ÷ and the yellow
ESC OFF warning lamp å come on.
The brake system is still functioning normally but without the
BAS, the BAS PLUS, the ESC, the hill-start assist system, the
HOLD function, the Adaptive Brake Lights, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake available.
The ATTENTION ASSIST is disabled.XDrive a short distance with added caution at a vehicle speed
of above 12 mph (20 km/h).
When the message disappears, the ESC is available again.
If the message does not disappear:
XContinue driving with added caution. Wheels may lock
during hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
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ProblemPossible causes/consequences and M Solutions!The yellow ABS
indicator lamp
comes on while
the engine is
running.The brake system is still functioning normally but temporarily the
ABS, the BAS, the BAS PLUS, the ESC, the hill-start assist system,
the HOLD function, the Adaptive Brake Lights, the PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are unavailable.
The self-diagnosis has not been completed yet.
The ATTENTION ASSIST is disabled.
The indicator lamp will go out after driving a short distance at a
vehicle speed of above 12 mph (20 km/h).
If the ABS indicator lamp does not go out:XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XRead and observe messages that may appear in the
multifunction display ( Y page 452).XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
÷
å
!
The yellow ESC warning
lamp, the yellow ESC
OFF warning lamp, and
the yellow ABS
indicator lamp come on
while the engine is
running and an
acoustic warning
sounds.The Electronic Brake Proportioning (EBP) switched off due to a
malfunction.
The ABS, the BAS, the BAS PLUS, the ESC, the hill-start assist
system, the HOLD function, the Adaptive Brake Lights, the
PRE-SAFE ®
system, and the PRE-SAFE ®
Brake are also switched
off.
The brake system is still functioning normally but without the
systems specified above available.
The ATTENTION ASSIST is disabled.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdjust driving to be consistent with reduced braking
responsiveness.XRead and observe messages that may appear in the
multifunction display ( Y page 452).XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
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ProblemPossible causes/consequences and M SolutionsåThe yellow ESC
OFF warning
lamp comes on
while the engine
is running.The ESC has been switched off.
Risk of accident!
When the ESC is switched off it will not stabilize the vehicle if the
system recognizes that the vehicle starts to skid or that a wheel
is spinning.XSwitch the ESC back on.
Exceptions: ( Y page 67).XIf leaving the ESC switched off, adapt your speed and driving to
the prevailing road and weather conditions.XIf the ESC cannot be switched back on: Have the system
checked at an authorized Mercedes-Benz Center as soon as
possible.÷
åThe yellow ESC
warning lamp
and the yellow
ESC OFF
warning lamp
come on while
the engine is
running.The ESC is not operational due to a malfunction.
The ABS, the BAS, the BAS PLUS, the hill-start assist system, the
HOLD function, the Adaptive Brake Lights, the PRE-SAFE ®
system,
and the PRE-SAFE ®
Brake are also switched off.
The brake system is still functioning normally but without the
systems specified above available.
The ATTENTION ASSIST is disabled.XRead and observe additional messages that may appear in the
multifunction display.XContinue driving with added caution. Wheels may lock during
hard braking, reducing steering capability.XAdapt your speed and driving to the prevailing road and weather
conditions.XHave the system checked at an authorized Mercedes-Benz
Center as soon as possible.
Failure to follow these instructions increases the risk of an
accident.
÷The yellow ESC
warning lamp
flashes while
driving.The ESC or the ETS/4-ETS has come into operation because of
detected traction loss in at least one tire.XWhen driving off, apply as little throttle as possible.XWhile driving, ease up on the accelerator pedal.XAdapt your speed and driving to the prevailing road and weather
conditions.XDo not deactivate the ESC.
Exceptions: ( Y page 67).
Failure to follow these instructions increases the risk of an
accident.
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