Power outlet in trunk
Tele Aid
! In order to activate the Tele Aid system, a
subscriber agreement must be completed.
To ensure your system is activated and
operational, please press Information
button \000] to perform the acquaintance
call. Failure to complete either of these
steps may result in a system that is not
activated.
If you have any questions regarding
activation, please call the Customer
Assistance Center at
1-800-FOR-MERCedes (1-800-367-6372)
(USA only) or 1-888-923-8367 (Canada
only).
Shortly after the completion of your Tele Aid
acquaintance call, you will receive a user ID
and password in the mail. You may use this
password to access the Tele Aid section in
“Owner’s Online” at www.mbusa.com (USA
only). The “My Tele Aid” section will give you
access to account information, remote door
unlock and more.
The Tele Aid system is available if
Rit has been activated and is operational.
Activation requires a subscription for
monitoring services, connection and
cellular air time
Rvehicle battery power is available
Rthe relevant cellular phone network and
GPS signals are available and pass the
information on to the Customer Assistance
Center
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network and
pass the information on to the Customer
Assistance Center.
The Tele Aid system
(Telematic Alarm Identification on Demand)
The Tele Aid system consists of three types
of response:
RAutomatic and manual emergency
RRoadside Assistance
RInformation
To adjust the speaker volume during a Tele
Aid call do the following:
XPress button \000Z or \000[ on the
multifunction steering wheel.
or
XUse the COMAND volume thumbwheel
\000M on the lower part of the front center
console (Y page 87).
Be sure to check “Owner’s Online” at
www.mbusa.com (USA only) for more
information and a description of all available
features.
System self-test
The system performs a self-test after you
have switched on the ignition.
GWarning!
A malfunction in the system has been
detected if any or all of the following
conditions occur:RThe indicator lamp in the SOS button does
not come on during the system self-test.
RThe indicator lamp in Roadside Assistance
button \000
The message Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be
summoned by other means.
iDuring the emergency call the telephone
is switched off automatically and must be
switched back on to make a call.
iThe “911” emergency call system is a
public service. Using it without due cause
is a criminal offense.
Initiating an emergency call manually
XBriefly press on cover \000G to open.XPress SOS button \000F briefly.
The indicator lamp in SOS button \000F will
flash until the emergency call is concluded.
XWait for a voice connection to the
Customer Assistance Center.
XClose cover \000G after the emergency call is
concluded.
GWarning!
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe location.
The Customer Assistance Center will
automatically contact local emergency
officials with the vehicle’s approximate
location if they receive an automatic SOS
signal and cannot make voice contact with the
vehicle occupants.
XTerminating calls: Press button \000 on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the telephone keypad.
Roadside Assistance button
XOpen the front armrest storage
compartment (Y page 382).
XPress and hold Roadside Assistance
button \000F for longer than 2 seconds.
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated. The
indicator lamp in Roadside Assistance
button \000F will flash while the call is in
progress. The message Connecting
Call will appear in the multifunction
display. Roadside Assistance
Activated appears in the COMAND
Display. The audio system or the COMAND
system is muted.
When the connection is established, the
message Call Connected appears in the
multifunction display. Roadside
Assistance Activated appears in the
COMAND display. The Tele Aid system will
transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular and
GPS signals).
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call is connected you can change to the
navigation menu by pressing shortcut
button 0058. Spoken commands are not
available.
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be established.
Information regarding the operation of your
vehicle, the nearest authorized Mercedes-
Benz Center or Mercedes-Benz USA products
and services is available to you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com (USA
only), log in to “Owner’s Online” and visit the
“My Tele Aid” section to learn more.
i If the indicator lamp in Information
button 0046 is flashing continuously and
there was no voice connection established,
then the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not available).
The message Call Failed appears in the
multifunction display. Call could not
be connected! appears in the COMAND
display. Confirm the message pressing 00A1
( Y page 79).XTerminating calls: Press button 007F on
the multifunction steering wheel.
or
XPress the respective button for ending a
telephone call on the telephone keypad.
Call priority
If other service calls such as a Roadside
Assistance call or Information call are active,
an emergency call is still possible. In this
case, the emergency call will take priority and
override all other active calls.
The indicator lamp in the respective button
flashes until the call is concluded. Automatic
initiated emergency calls can only be
terminated by a Customer Assistance Center
representative. All other calls can be
terminated by pressing button 007F on the
multifunction steering wheel or the
respective button for ending a telephone call
on the telephone keypad.
Destination Download to the COMAND
system
i The components and operating principles
of the COMAND system can be found on
( Y page 77).
Destination Download allows you access to a
database of over 10 million points of interest
(POIs) that can be downloaded to your
vehicle’s navigation system. If you know the
destination, the address can be downloaded,
or can be provided with points of interests
near your location.
Route guidance
You will be prompted to confirm that route
guidance to the entered address is to be
started.
XSlide 00A0005B 0050 or rotate 0082005B 0083 to select Yes
menu item and confirm by pressing 00A1.
The system calculates the route and
subsequently starts the route guidance to the
defined address.
i If you select No, you can save the address
to your address book.
i The Destination Download feature is
available if the relevant mobile phone
network is available and data connection is
possible.
Search & Send
i In order to utilize Search & Send your
vehicle must be equipped with Tele Aid,
Navigation, and an active Tele Aid
subscription.
“Search & Send” is a navigation destination
address entry service. A destination address
located using Google Maps ®
or Yahoo Local
Maps ®
websites can be delivered via Tele Aid
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iIf you want to interrupt the checking
procedure, press button \000A on the
multifunction steering wheel.
XIf necessary, add engine oil.
For more information on engine oil, see
“Fuels, coolants, lubricants etc.”
(Y page 537).
Other display messages
If the ignition is not switched on, the following
message appears in the multifunction
display:
For Engine Oil Level
Ignition Must be On
XSwitch on the ignition.
Need More Time
to Check
Engine Oil Level
XIf the engine is at operating temperature,
wait 5 minutes before repeating check
procedure.
XIf the engine is not at operating
temperature yet, you must wait 30 minutes
before checking oil.
If you see the message:
Engine Oil Level
Not Measurable
With Running Engine
XTurn off the engine.XIf the engine is at operating temperature,
wait 5 minutes before checking oil.
XIf the engine is not at operating
temperature yet, you must wait 30 minutes
before checking oil.
If there is excess engine oil with the engine at
normal operating temperature, the following
message appears in the multifunction
display:
Reduce
Engine Oil Level
XHave excess oil siphoned or drained off.
Contact an authorized Mercedes-Benz
Center.
! Excess oil must be siphoned or drained
off. It could cause damage to the engine
and emission control system not covered
by the Mercedes-Benz Limited Warranty.
For information on messages in the
multifunction display concerning engine oil,
see the “Practical hints” section
(Y page 483).
Adding engine oil
! Only use approved engine oils and oil
filters required for vehicles with
Maintenance System. For a listing of
approved engine oils and oil filters, contact
an authorized Mercedes-Benz Center or
visit www.mbusa.com (USA only).
The following will result in engine or
emission control system damage not
covered by the Mercedes-Benz Limited
Warranty:
RUsing engine oils and oil filters of
specification other than those expressly
required for the Maintenance System.
RChanging of oil and oil filter at change
intervals longer than those called for by
the Maintenance System.
RUsing any oil additives.
Example illustration: S 550
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inflation pressure loss and damage to the
tire beads.
R If the vehicle is heavily loaded, check tire
inflation pressure and correct as required.
R Do not allow your tires to wear down too
far. Adhesion properties on wet roads are
sharply reduced at tread depths of less
than 1
/ 8 in (3 mm).
R When replacing individual tires, you should
mount new tires on the front wheels first
(on vehicles with same-sized wheels all
around).
Recommended tire inflation pressure
GWarning!
Follow recommended tire inflation pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
Do not overload the tires by exceeding the
specified load limit as indicated on the Tire
and Loading Information placard on the
driver’s door B-pillar. Overloading the tires
can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Your vehicle is equipped with the Tire and
Loading Information placard located on the
driver’s door B-pillar ( Y page 418).
The tire inflation pressure should be checked
regularly. Only adjust the tire inflation
pressure on cold tires. The tires can be
considered cold if the vehicle has been
parked for at least 3 hours or driven less than
1 mile (1.6 km). Depending on the ambient
temperature, the driving speed and the tire
load, the tire temperature changes. When the
tire temperature changes by 18 ‡ (10†), the
tire inflation pressure will change by
approximately 1.5 psi (0.1 bar). Keep this in
mind when checking tire inflation pressure on
warm tires and adjust the tire pressure only
if the tire inflation pressure is too low for the
current operating conditions. If you check the
tire inflation pressure when the tires are
warm, the reading will be higher than the cold
reading. This is normal. Do not let air out to
match the specified cold tire inflation
pressure. Otherwise, the tire will be
underinflated.
Follow recommended cold tire inflation
pressures listed on Tire and Loading
Information placard on the driver’s door
B-pillar.
Keeping the tires properly inflated provides
the best handling, tread life and riding
comfort.
In addition to the Tire and Loading
Information placard on the driver’s door
B-pillar, also consult the tire inflation
pressure label on the inside of the filler flap
for any additional information pertaining to
special driving situations. For more
information, see “Important notes on tire
inflation pressure” ( Y page 412).
i Data shown on Tire and Loading
Information placard example are for
illustration purposes only. Tire data are
specific to each vehicle and may vary from
data shown in the following illustration.
Refer to Tire and Loading Information
placard on vehicle for actual data specific
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can overheat them, possibly causing a
blowout. Overloading the tires can also result
in handling or steering problems, or brake
failure.
Check the tire inflation pressure at least once
a month.
Check and adjust the tire inflation pressure
when the tires are cold ( Y page 411).
Checking tire inflation pressure
manually
Follow the steps below to achieve correct tire
inflation pressure:
XRemove the cap from the valve on one tire.XFirmly press a tire gauge onto the valve.XRead the tire inflation pressure on the tire
gauge and check against the
recommended tire inflation pressure on the
Tire and Loading Information placard on the
driver’s door B-pillar ( Y page 418). If
necessary, add air to achieve the
recommended tire inflation pressure.XIf you have overfilled the tire, release tire
inflation pressure by pushing the metal
stem of the valve with e.g. a tip of a pen.
Then recheck the tire inflation pressure
with the tire gauge.XInstall the valve cap.XRepeat this procedure for each tire.
Advanced Tire Pressure Monitoring
System (Advanced TPMS)
Your vehicle is equipped with the Advanced
Tire Pressure Monitoring System (Advanced
TPMS). It measures the tire inflation pressure
in the vehicle’s tires and issues warnings in
case of pressure loss in one or more of the
tires.
The TPMS is equipped with a combination low
tire pressure/ TPMS malfunction telltale
(USA) or a low tire pressure telltale (Canada)
in the instrument cluster. Depending on how
the telltale illuminates, it indicates a low tire
pressure condition or a malfunction in the
TPMS system itself:
R If the telltale illuminates continuously, one
or more of your tires is significantly
underinflated. There is no malfunction in
the TPMS.
R USA only: If the telltale flashes for 60
seconds and then stays illuminated, the
TPMS system itself is not operating
properly.
The TPMS only functions on wheels that are
equipped with the proper electronic sensors.GWarning!
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust tire inflation pressure according to the
Tire and Loading Information placard or the
supplemental tire inflation pressure
information on the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g. tire
blowout caused by a foreign object). In this
case bring the vehicle to a halt by carefully
applying the brakes and avoiding abrupt
steering maneuvers.
GWarning!
Each tire, including the spare (if provided),
should be checked at least once a month
when cold and inflated to the inflation
pressure recommended by the vehicle
manufacturer on the Tire and Loading
Information placard on the driver’s door B-
pillar or the tire inflation pressure label on the
inside of the fuel filler flap. If your vehicle has
tires of a different size than the size indicated
on the Tire and Loading Information placard
or the tire inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.
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As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires are significantly underinflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and check
your tires as soon as possible, and inflate
them to the proper pressure. Driving on a
significantly underinflated tire causes the tire
to overheat and can lead to tire failure.
Underinflation also reduces fuel efficiency
and tire tread life, and may affect the vehicle’s
handling and stopping ability. Please note that
the TPMS is not a substitute for proper tire
maintenance, and it is the driver’s
responsibility to maintain correct tire
pressure, even if underinflation has not
reached the level to trigger illumination of the
TPMS low tire pressure telltale.
USA only:
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined with
the low tire pressure telltale. When the
system detects a malfunction, the telltale will
flash for approximately 1 minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists. When the malfunction indicator is
illuminated, the system may not be able to
detect or signal low tire pressure as intended.
TPMS malfunctions may occur for a variety of
reasons, including the installation of
incompatible replacement or alternate tires
or wheels on the vehicle that prevent the
TPMS from functioning properly. Always
check the TPMS malfunction telltale after
replacing one or more tires or wheels on your
vehicle to ensure that the replacement or
alternate tires and wheels allow the TPMS to
continue to function properly.
iUSA only:
If a condition causing the TPMS to
malfunction develops, it may take up to
10 minutes for the system to signal a
malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has been
corrected.
Tire pressure inquiries are made using the
multifunction display. The current tire
inflation pressure for each tire appears in the
multifunction display after a few minutes of
driving.
iPossible differences between the
readings of a tire pressure gauge of an air
hose, e.g. gas station equipment, and the
vehicle’s control system can occur. The tire
pressure displayed by the control system
apply to sea level. In high-altitude
locations, the reading on a tire pressure
gauge will be higher than the reading issued
by the vehicle’s control system. Do not
reduce the tire inflation pressure under
such circumstances.
XSwitch on the ignition.XPress button \000@ or \000> on the
multifunction steering wheel to select the
Service menu (Y page 233).
XPress button \000< or \000= to select Tire
Press..
XPress button \000d.
The current inflation pressure for each tire
appears in the multifunction display.
Example illustration
When the vehicle has been parked for longer
than 20 minutes, the message Tire
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driver’s door B-pillar. Some vehicles may have
supplemental tire inflation pressure
information for driving at high speeds or for
vehicle loads less than the maximum loaded
vehicle condition. If such information is
provided, it can be found on the inside of the
fuel filler flap.
XUsing the Tire and Loading Information
placard on the driver’s door B-pillar
(Y page 418) or the supplemental tire
inflation pressure information on the inside
of the fuel filler flap, make sure the tire
inflation pressure of all four tires is correct.
XSwitch on the ignition.XPress button \000@ or \000> on the
multifunction steering wheel to select the
Service menu.
XPress button \000< or \000= on the
multifunction steering wheel to select
Tire Press..
XPress button \000d.
The current inflation pressure for each tire
appears in the multifunction display or the
following message appears in the
multifunction display:
Tire Pressure
Displayed After Driving
A Few Minutes
XPress button \000=.
The following message appears in the
multifunction display:
Use Current
Pressures As New
Reference Values
Press 'OK' to Confirm
XPress button \000d.
The following message appears in the
multifunction display:
Tire Pressure Monitor
Reactivated
After driving a few minutes the system
verifies that the current tire inflation
pressures are within the system’s specified
range. Afterwards the current tire inflation
pressures are accepted as reference values
and then monitored.
XIf you wish to cancel: Press button \000A.
or
XPress button \000< to exit the menu screen.
iWhen the wheel positions have been
changed, the inflation pressure of a tire
may be displayed for the wrong position
temporarily. After driving for a few minutes,
the inflation pressure will be shown for the
correct position.
Maximum tire inflation pressure
GWarning!
Never exceed the maximum tire inflation
pressure. Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and/or unevenly, adversely
affect handling and fuel economy, and are
more likely to fail from being overheated.
Do not overinflate tires. Overinflated tires can
adversely affect handling and ride comfort,
wear unevenly, increase stopping distance,
and result in sudden deflation (blowout)
because they are more likely to become
punctured or damaged by road debris,
potholes etc.
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and
may vary from data shown in above
illustration.
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