Rhode Island, and Vermont Emission
Control System Warranty
R State Warranty Enforcement Laws (Lemon
Laws)
Important notice for California retail
buyers and lessees of Mercedes-Benz
automobiles
Under California law you may be entitled to a
replacement of your vehicle or a refund of the
purchase price or lease price, if after a
reasonable number of repair attempts
Mercedes-Benz USA, LLC and/or its
authorized repair or service facilities fail to fix
one or more substantial defects or
malfunctions in the vehicle that are covered
by its express warranty. During the period of
18 months from original delivery of the
vehicle or the accumulation of 18 000 miles
(approximately 29 000 km) on the odometer
of the vehicle, whichever occurs first, a
reasonable number of repair attempts is
presumed for a retail buyer or lessee if one or
more of the following occurs:
(1)the same substantial defect or
malfunction results in a condition that is
likely to cause death or serious bodily
injury if the vehicle is driven, that defect
or malfunction has been subject to repair
two or more times, and you have directly
notified Mercedes-Benz USA, LLC in
writing of the need for its repair,(2)the same substantial defect or
malfunction of a less serious nature than
category (1) has been subject to repair
four or more times and you have directly
notified us in writing of the need for its
repair, or(3)the vehicle is out of service by reason of
repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Written notification should not be sent to a
dealer, it should be addressed to
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350
Maintenance
The Maintenance Booklet describes all the
necessary maintenance work which should
be performed at regular intervals.
Always have the Maintenance Booklet with
you when you take the vehicle to an
authorized Mercedes-Benz Center for
service. The service advisor will record each
service in the booklet for you.
Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program provides factory-trained technical
help in the event of a breakdown. Calls to the
toll-free Roadside Assistance number
1-800-FOR-MERCedes (1-800-367-6372)
(in the USA) 1-800-387-0100 (in Canada)
will be answered by Mercedes-Benz
Customer Assistance Representatives
24 hours a day, 365 days a year.
For additional information refer to the
Mercedes-Benz Roadside Assistance
Program brochure (in the USA) or the
Roadside Assistance section of the Service
and Warranty Information Booklet (in
Canada) in your vehicle literature portfolio.
Change of address or ownership
If you change your address, be sure to send
in the “Change of Address Notice” found in
the Service and Warranty Information
Booklet, or simply call the Mercedes-Benz
Customer Assistance Center (in the USA) at
1-800-FOR-MERCedes (1-800-367-6372), or
Customer Service (in Canada) at
1-800-387-0100. This will assist us in
22Introduction221_AKB; 6; 20, en-USd2ugruen,Version: 2.11.8.12009-09-24T13:28:17+02:00 - Seite 22
FunctionPagePress button 005A or 005B :to set the volumeto operate the RACETIMER 30086Press button
0062:to activate Voice Control
System
239
to accept a call1560087Instrument cluster
illumination
326
006ESwiveling COMAND display78006FCOMAND display
illumination
78
0070COMAND display780071Clock920072CD/DVD changer1790073SD card slot1800074Rear window sunshade
switch
386
0075Head restraint release
switch
291
0076Program mode selector
switch for automatic
transmission
322
0077Shortcut button for:CD/DVD/SD card181Radio1660078Back button870079Hazard warning flasher
switch
302
007ASeat menu button216007BShortcut button for:Telephone150Navigation101FunctionPage007CCOMAND on/off button77007DVolume control88007EFavorite button94007FTelephone keypad1500080COMAND controller793 AMG vehicles onlyControl systems35At a glance221_AKB; 6; 20, en-USd2ugruen,Version: 2.11.8.12009-09-24T13:28:17+02:00 - Seite 35Z
passengers will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also
needed to provide the best possible
protection in a rollover.
Air bags are not a substitute for seat belts.
Always wear your seat belt, regardless of
whether or not your vehicle is equipped with
air bags.
It is important to your safety and that of your
passengers to have deployed air bags
replaced and to have any malfunctioning air
bags repaired. This will help to make sure the
air bags will continue to provide supplemental
crash protection for occupants.
Safety guidelines for the seat belt,
Emergency Tensioning Device (ETD)
and air bag GWarning!
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency
Tensioning Devices (ETDs) contain
perchlorate material, which may require
special handling and regard for the
environment. Check with your local
government’s disposal guidelines.
California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETD
that has deployed must be replaced. PRE-
SAFE ®
has electrically operated reversible
pre-tensioners in addition to the
pyrotechnic ETDs.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do no change or remove any component or
part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front passenger front air bag
cover, outboard sides of the seat
backrests, door trim panels, or door frame
trims.
R Do not install additional electrical/
electronic equipment on or near SRS
components and wiring.
R Keep area between air bags and occupants
free of objects (e.g. packages, purses,
umbrellas, etc.).
R Do not hang items such as coat hangers
from the coat hooks or handles over the
door. These items may be thrown around in
the vehicle and cause head and other
injuries when the window curtain air bag is
deployed.
R Air bag system components will be hot after
an air bag has inflated. Do not touch them.
R Never place your feet on the instrument
panel, dashboard, or on the seat. Always
keep both feet on the floor in front of the
seat.
R Improper repair work on the SRS creates a
risk of rendering the SRS inoperative or
causing unintended air bag deployment.
Work on the SRS must therefore only be
performed by qualified technicians.
Contact an authorized Mercedes-Benz
Center.
R For your protection and the protection of
others, when scrapping the air bag unit or
ETD, our safety instructions must beOccupant safety43Safety and security221_AKB; 6; 20, en-USd2ugruen,Version: 2.11.8.12009-09-24T13:28:17+02:00 - Seite 43Z
GWarning!
When leaving the vehicle, always remove the
SmartKey from the starter switch. Always
take the SmartKey with you and lock the
vehicle. Do not leave children unattended in
the vehicle, even if they are secured in a child
restraint system, or with access to an
unlocked vehicle. A child’s unsupervised
access to a vehicle could result in an accident
and/or serious personal injury. The children
could
R injure themselves on parts of the vehicle
R be seriously or fatally injured through
excessive exposure to extreme heat or cold
R injure themselves or cause an accident with
vehicle equipment that can be operated
even if the SmartKey is removed from the
starter switch or removed from the vehicle,
such as seat adjustment, steering wheel
adjustment, or the memory function
If children open a door, they could injure other
persons or get out of the vehicle and injure
themselves or be injured by following traffic.
Do not expose the child restraint system to
direct sunlight. The child restraint system’s
metal parts, for example, could become very
hot, and the child could be burned by these
parts.
GWarning!
Do not carry heavy or hard objects in the
passenger compartment unless they are
firmly secured in place.
Unsecured or improperly positioned cargo
increases a child’s risk of injury in the event
of
R strong braking maneuvers
R sudden changes of direction
R an accident
Infant and child restraint systemsGObserve Safety notes, see page 56.
We recommend all infants and children be
properly restrained at all times while the
vehicle is in motion.
All lap/shoulder belts except the driver’s seat
belt have special seat belt retractors for
secure fastening of child restraints.
To fasten a child restraint, follow the child
restraint manufacturer’s instructions for
mounting.
To activate the special seat belt retractor:
XPull the shoulder belt out completely and
let it retract.
During seat belt retraction, a ratcheting
sound can be heard to indicate that the
special seat belt retractor is activated.
The seat belt is now locked.XPush down on child restraint to take up any
slack.
To deactivate the special seat belt retractor:
XRelease the seat belt buckle and let the
seat belt retract completely.
The seat belt can then again be used in the
usual manner.
To deactivate the special seat belt retractor
for the front passenger seat, the front
passenger seat must be in the most backward
position.
GWarning!
Never release the seat belt buckle while the
vehicle is in motion, since the special seat belt
retractor will be deactivated.
i Information on child seats with mounting
fittings for tether anchorages
( Y page 59).
For information on LATCH-type (ISOFIX)
child seat anchors ( Y page 60).
The use of infant or child restraints is required
by law in all 50 states, the District of
Columbia, the U.S. territories and all
Canadian provinces.
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Vehicle equipment ..............................76
COMAND introduction ........................76
COMAND system settings .................91
COMAND navigation (introduction) ...95
COMAND navigation system
(entering a destination) ....................106
COMAND navigation system (Point
of interest entry) ...............................124
COMAND navigation system (route
guidance) ...........................................129
COMAND navigation system (dur-
ing route guidance) ...........................135
COMAND navigation system (real-
time traffic) .......................................138
COMAND navigation system (des-
tination memory) ..............................143
COMAND navigation system (last
destinations) .....................................147
COMAND telephone ..........................148
COMAND FM/AM radio ....................165
COMAND satellite radio ...................170
COMAND audio CD/audio DVD/
MP3 ....................................................176
Audio AUX and video AUX ................186
Rear Seat Entertainment System ....189
COMAND video DVD .........................191
Music Register ..................................196
Media Interface .................................200
COMAND vehicle menu ....................206
COMAND automatic climate control 211
COMAND seats ..................................216
Instrument cluster control system .220
Voice Control System introduction .237
Voice Control System navigation ....240
Voice Control System telephone .....245
Voice Control System address book 249
Voice Control System radio .............252
Voice Control System CD/DVD
changer/MP3 ....................................255
Voice Control System external
devices ...............................................257
Voice Control System command list 257
Voice Control System trouble-
shooting .............................................267
Voice Control System individuali-
zation .................................................271
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Vehicle equipment
i This Operator’s Manual describes all
features, standard or optional, potentially
available for your vehicle at the time of
purchase. Please be aware that your
vehicle might not be equipped with all
features described in this manual.
COMAND introduction
COMAND operating safety
COMAND (
Cockpit Management and Data
System) is an information and operating
center for vehicle sound and communications
systems. It includes the radio and navigation
system, as well as other optional equipment
(satellite radio, telephone, etc.).
GWarning!
Any alteration of electronic components or
software can cause malfunctions.
Radio, satellite radio, amplifier, CD/DVD
changer, navigation module, telephone and
Voice Control Systems are interconnected.
Therefore, if one of the components is not
operational, or has not been removed/
replaced properly, the function of other
components could be impaired.
Such conditions might seriously impair the
operating safety of your vehicle.
We recommend to have any service work on
electronic components carried out by an
authorized Mercedes-Benz Center.
GWarning!
In order to avoid distraction which could lead
to an accident, the driver should enter system
settings while the vehicle is at a standstill, and
operate the system only when permitted by
road, weather and traffic conditions.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximately
14 m) every second.
COMAND supplies you with information to
help you select your route more easily and
guide you conveniently and safely to your
destination. For safety reasons, we
encourage the driver to stop the vehicle in a
safe place before answering or placing a call,
or consulting the COMAND screen to read
navigational maps, instructions, or
downloaded information.GWarning!
While the navigation system provides
directional assistance, the driver must remain
focused on safe driving behavior, especially
attention to traffic and street signs, and
should utilize the system’s audio cues while
driving.
The navigation system does not supply any
information on stop signs, yield signs, traffic
regulations or traffic safety rules. Their
observance always remains in the driver’s
personal responsibility. Maps do not cover all
areas nor all routes within an area.
GWarning!
HYBRID vehicles: It is imperative that you read
the HYBRID Supplemental Operating
Instructions included in your vehicle literature
portfolio. You may otherwise not receive all
necessary safety information and warning for
the operation of your vehicle.
Availability of functions while the
vehicle is in motion
For safety reasons, certain COMAND
functions are not available while the vehicle
is in motion or they are only available to a
limited extent. You will notice this, for
example, by the fact that certain menu items
cannot be selected or that the COMAND
display shows a corresponding message.
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control. Make sure the volume is not set
too high before putting on a headphone.
RThe DVD changer can playback only one
media source at a time. Example: if the
driver is playing an audio CD, the front
passenger can not play a different medium
(e.g. DVD video) from the DVD changer.
However, it is possible for the front
passenger to play media from radio,
memory card, MUSIC REGISTER, media
interface, USB, AUX or Rear Seat
Entertainment System.
RWhen driver and front passenger are using
the same medium, each can select
individual settings for that medium.
RCOMAND transmits music and voice to the
wireless headphone for the front passenger
side via infrared signal. The headphone and
the display must have visual contact. This
provides best possible transmission of the
infrared signal to the headphone. Please
note that the headphone has a left and right
side and must be used accordingly.
RWhen SPLITVIEW is on, the front passenger
can operate audio or video functions only.
RThe multifunction steering wheel lets you
operate functions for the driver’s side only.
Switching SPLITVIEW on/off
XSwitching on: Select Vehicle \000T
SplitView ON.
or
XPress the SPLITVIEW remote control ON
button.
The SPLITVIEW symbol \000F appears and
status \000G changes to SplitView OFF.
XSwitching off: Select Vehicle \000T
SplitView OFF.
or
XPress the SPLITVIEW remote control ON
button.
Status \000G changes to SplitView ON.
The SPLITVIEW screen remains on for
approximately 30 minutes after switching off
the ignition. After these 30 minutes or once
the SmartKey is removed from the starter
switch, the settings for the front passenger
side remain stored for approximately another
30 minutes.
COMAND system settings
System settings submenu overview
iThe components and operating principles
of COMAND can be found on (Y page 76).
System settings can be made in the following
submenus:
RDisplay \000T Day Mode, Night Mode,
Automatic
RTime \000T Time, Date, Format, Time Zone
RText Reader \000T Speed \000T Fast,
Medium or Slow:
Adjusts the reading speed of the Voice
Control System.
RVoice Control \000T Help Window, Start
New Individualization, Delete
Individualization
RLanguage: Selecting system language
RFavorites Button *: Assigning the
favorite button
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COMAND may give incorrect navigation
commands if the data in the digital map does
not correspond with the actual road or traffic
situation. Maps do not cover all areas nor all
routes within an area. For example, if the
traffic routing has been changed or the
direction of a one-way road has been
reversed.
For this reason, you must always observe
applicable road and traffic rules and
regulations during your journey. Road and
traffic rules and regulations always have
priority over the navigation commands
generated by the system.GWarning!
Navigation announcements are intended to
direct you while driving without diverting your
attention from the road and driving.
Please always use navigation announcements
instead of consulting the map display for
directions. Consulting the symbols or map
display for directions may cause you to divert
your attention from driving and increase your
risk of an accident.
Map software
The digital maps generated by the map
software become outdated in the same way
as conventional road maps. Optimum route
guidance can only be provided by the
navigation system in conjunction with the
latest map software. Information about new
map software versions can be obtained from
an authorized Mercedes-Benz Center.
Displaying installed map version
XNavi 0054 Map Version
The installed map version is displayed.
For information on installing new map
software see ( Y page 96).
Installing the map software
Your vehicle is factory-equipped with map
software for the USA (including Alaska and
Hawaii), Canada, the U.S. Virgin Islands, and
Puerto Rico.
You can install new map software from one or
more DVDs, depending on the size of the map
software.
Copy protection of map software
COMAND map software is subject to charges.
The map software requires an activation
code. The map software can be used for one
individual vehicle only and is
non-transferrable. The six-digit activation
code is available at any authorized Mercedes-
Benz Center. Contact an authorized
Mercedes-Benz Center in case you have lost
your activation code or when the COMAND
system does not accept the activation code
you have received.
When reinstalling a map software that has
been installed in that vehicle already, an
activation code is not required.
Installation process
i The installation process can take
between 10 and 120 minutes, depending
on the size of the map software. If the radio
is switched on when you start the
installation process, you can still adjust the
volume. During the installation process,
some COMAND functions are suspended.
Still available are the COMAND functions
for automatic air conditioning operation
and canceling the installation process.
If possible, carry out the installation when
the vehicle is stationary. When the vehicle
is stationary, the reading rate of the DVD
drive is higher than in a moving vehicle and
the installation process requires less time.
GObserve Safety notes, see page 76.
i COMAND may switch off during the
installation process automatically in order
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